User's Guide NPD5241-00 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ® ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ EPSON Scan software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright © 1991-1997 Silicon Graphics, Inc.
User's Guide Contents Contents Copyright Loading a CD/DVD for Printing Printable CD/DVDs. . . . . . . . . . . . . . . . . . . . . . . . 36 CD/DVD Handling Precautions. . . . . . . . . . . . . . . 36 Loading a CD/DVD. . . . . . . . . . . . . . . . . . . . . . . . 36 Removing a CD/DVD. . . . . . . . . . . . . . . . . . . . . . 38 Trademarks About This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . . 8 Marks and Symbols. . . . . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Aligning the Print Head - Control Panel. . . . . . 105 Aligning the Print Head - Windows. . . . . . . . . .105 Aligning the Print Head - Mac OS X. . . . . . . . . 106 Cleaning the Paper Path. . . . . . . . . . . . . . . . . . . . 106 Cleaning the Scanner Glass. . . . . . . . . . . . . . . . . .107 Saving Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Saving Power - Control Panel. . . . . . . . . . . . . . 107 Saving Power - Windows. . . . . . . . . . . . . . . . . .
User's Guide Contents Uninstalling Applications - Windows. . . . . . . . .125 Uninstalling Applications - Mac OS X. . . . . . . . 125 Installing Applications. . . . . . . . . . . . . . . . . . . . . 126 Updating Applications and Firmware. . . . . . . . . . 126 Updating the Printer's Firmware using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .127 Edges of the Image are Cropped During Borderless Printing. . . . . . . . . . . . . . . . . . . . . .
User's Guide Contents Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 151 Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 151 Supported Third Party Services. . . . . . . . . . . . . 151 External Storage Device Specifications. . . . . . . .151 Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Electrical Specifications. . . . . . . . . . . . . . . . . . 153 Environmental Specifications. . . . . . . . . . . . . . 154 System Requirements. . . . . . . . . . . . . .
User's Guide About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on. ❏ User's Guide (digital manual) This manual.
User's Guide About This Manual Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.10.x. The content displayed on the screens varies depending on the model and situation. ❏ Illustrations of the printer used in this manual are examples only. Although there may be slight differences depending on the model, the method of operation is the same.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment.
User's Guide Important Instructions Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏ Avoid electrical outlets controlled by wall switches or automatic timers.
User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
User's Guide Printer Basics Printer Basics Part Names and Functions A Control Panel Operates the printer. B CD/DVD tray Place a CD/DVD for label printing. This should usually be stored on the bottom of the printer. A Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath.
User's Guide Printer Basics A Front cover Open to load paper in the paper cassette. B Output tray Holds the ejected paper. Pull out manually and push it back in to store. C Paper cassette 1 Loads paper. D Paper cassette 2 E Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. A Document cover Blocks external light while scanning. B Scanner glass Place the originals. C Scanner unit Scans placed originals.
User's Guide Printer Basics D Memory card slot Insert a memory card. E External interface USB port Connects an external storage device or a PictBridge capable device. A AC inlet Connects the power cord. B Rear cover Remove when removing jammed paper. C Vent Releases heat from the inside of the printer. Vents are on the bottom right, bottom left, and on the right-hand side. Do not cover the vents when placing the printer. D USB port Connects a USB cable to connect with a computer.
User's Guide Printer Basics Buttons A Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. B Displays the home screen. C Selects the number of pages to print. D Stops the current operation. E Displays menus such as CD/DVD label printing and copying. F Returns to the previous screen.
User's Guide Printer Basics A Icons that show the network status are displayed. You can learn the meaning of the icons in the Help menu. Enter Help from the home screen using the l or r button, and then press the OK button. Select Icon List using the u or d button, and then press the OK button. B Function icons and names are displayed as mode icons. Copy Enters Copy mode that allows you to copy a document. Print Photos Enters Print Photos mode that allows you to print photos on your memory card.
User's Guide Printer Basics The displayed screen varies depending on the settings items. The following is the screen for entering the password for your Wi-Fi network. Icons Descriptions AB12 Changes letters to uppercase. ab12 Changes letters to lowercase. Symbol lr Displays symbols. Moves the cursor to the left or right. Deletes a character to the left (backspace). Space Enters a space to the right of the cursor.
User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side. ❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on curled paper may cause paper jams and smears on the printout.
User's Guide Loading Paper Available Paper and Capacities Epson recommends using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) Paper Cassette 1 Paper Cassette 2 2-Sided Printing Borderless Printing*1 Epson Bright White Ink Jet Paper A4 – 80*2 Auto, Manual – Epson Ultra Glossy Photo Paper A4 – 20 – ✓ 10 × 15 cm (4 × 6 in.), 13 × 18 cm (5 × 7 in.) 20 20 A4 – 20 – ✓ 10 × 15 cm (4 × 6 in.), 13 × 18 cm (5 × 7 in.
User's Guide Loading Paper Commercially Available Paper Media Name Plain paper Envelope*1 Size Loading Capacity (Sheets) 2-Sided Printing Borderless Printing – Paper Cassette 1 Paper Cassette 2 Letter*1, A4, B5*1 – Auto, Manual A5 – Up to the line indicated by the triangle symbol on the edge guide.*2 Legal*1 – 1 Manual A6*1 20 20 Manual User Defined*1 – 1 Manual Envelope #10, Envelope DL, Envelope C6 – 10 – Manual *1 Only printing from computer is available.
User's Guide Loading Paper Media Name Media Type Control Panel Printer Driver, Smart device*2 Epson Photo Stickers*1 Photo Stickers Epson Photo Stickers Plain paper*1 plain papers plain papers Envelope Envelope Envelope *1 These paper types are compatible with Exif Print and PRINT Image Matching when printing from the printer driver. For more details, see the documentation provided with the Exif Print or PRINT Image Matching compatible digital camera.
User's Guide Loading Paper 3. Check that the printer is not operating, and then pull out paper cassette 1. Paper cassette 1 has an alignment mark that allows you to locate it easily. c Important: If paper cassette 1 is too far inside the printer, turn the printer off and on again. 4. Slide the edge guides to their maximum position. 5. Slide the front edge guide to the paper size you want to use. 6. With the printable side facing down, load paper against the front edge guide.
User's Guide Loading Paper c Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the cassette. ❏ Do not load more than the maximum number of sheets specified for the paper. Do not load paper above the line indicated by the triangle symbol on the edge guide. ❏ Photo Sticker sheet Follow the instructions supplied with the stickers to load one sheet of Photo Stickers. Do not load the loading support sheets into this product. 7.
User's Guide Loading Paper 8. Insert paper cassette 1. Line up the alignment marks on the printer and the tray. 9. Check the paper size and paper type settings displayed on the control panel. To use the settings, select Confirm using the u or d button, press the OK button, and then go to step 11. To change the settings, select Change using the u or d button, press the OK button, and then go to the next step.
User's Guide Loading Paper Loading Paper in the Paper Cassette 2 You can load almost any type of paper. We recommend loading A4 size plain paper as this is used frequently. If you load the same paper in paper cassette 1 and select Cassette 1>Cassette 2 as the Paper Source setting in the print settings, the printer automatically feeds paper from paper cassette 2 when paper runs out in paper cassette 1.
User's Guide Loading Paper 5. Slide the front edge guide to the paper size you want to use. 6. With the printable side facing down, load paper against the front edge guide. c Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the cassette. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
User's Guide Loading Paper ❏ Envelopes ❏ Photo Sticker sheet Follow the instructions supplied with the stickers to load one sheet of Photo Stickers. Do not load the loading support sheets into this product. ❏ Paper larger than A4 size Pull out paper cassette 1 beforehand.
User's Guide Loading Paper 7. Slide the right edge guide to the edge of the paper. 8. Insert paper cassette 2. 9. Check the paper size and paper type settings displayed on the control panel. To use the settings, select Confirm using the u or d button, press the OK button, and then go to step 11. To change the settings, select Change using the u or d button, press the OK button, and then go to the next step.
User's Guide Loading Paper 11. Slide out the output tray.
User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass c Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3. Place the original face-down and slide it to the corner mark. Note: A range of 1.5 mm from the edges of the scanner glass is not scanned.
User's Guide Placing Originals on the Scanner Glass You can place photos of different sizes at the same time. The photos should be larger than 30 × 40mm. ❏ To copy a CD/DVD label, place the CD/DVD in the center of the scanner glass. If the CD/DVD is not placed exactly in the center, the positioning is automatically adjusted. ❏ If you are scanning using Full Auto Mode or thumbnail preview in EPSON Scan, place the original 4.5 mm away from the corner mark of the scanner glass.
User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD* miniSDHC* microSD* microSDHC* microSDXC* SD SDHC SDXC * Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information & “Supported Memory Card Specifications” on page 151 Inserting and Removing a Memory Card 1. Insert a memory card into the printer. The printer starts reading the data and the light flashes. When reading is complete, the light stops flashing and remains on.
User's Guide Inserting a Memory Card c Important: Do not try to force the card all the way into the slot. It should not be fully inserted. 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. c Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.
User's Guide Inserting a Memory Card Related Information & “Accessing a Memory Card From a Computer” on page 158 35
User's Guide Loading a CD/DVD for Printing Loading a CD/DVD for Printing Printable CD/DVDs You can print on a circular 12-cm CD/DVD labelled as suitable for printing, for example "printable on the label surface" or "printable with ink jet printers." To print on a CD/DVD with a higher quality print surface, select CD/DVD Premium Surface as the Paper Type in the printer driver. You can also print on Blu-ray Discs™.
User's Guide Loading a CD/DVD for Printing 1. Press the button and select Load CD/DVD using the u or d button, and then press the OK button. Select Yes using the u or d button and press the OK button. 2. A message is displayed on the screen telling you that the printer is preparing, and then you are instructed to load a CD/DVD. Follow the instructions below to load the CD/DVD. 3. Raise the control panel. 4. Close the front cover. 5. Remove the CD/DVD tray from the bottom of the printer 6.
User's Guide Loading a CD/DVD for Printing 7. Insert the CD/DVD tray into the printer. Line up the alignment marks on the printer and the tray. 8. Press the OK button. When a message is displayed on the screen telling you that the printer is ready, press the OK button.
User's Guide Loading a CD/DVD for Printing 2. Insert the CD/DVD tray back into the slot on the bottom of the printer. c Important: After printing is finished, make sure you remove the CD/DVD tray and store it at the bottom of the printer. If you do not remove the tray and turn the printer on or off, or run head cleaning, the CD/DVD tray will strike the print head and may cause the printer to malfunction. Note: To remove the CD/DVD tray without printing, press the the OK button.
User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. c Important: Do not remove the memory card until you have finished printing. Note: ❏ Remove the memory card when printing from an external storage device such as a hard disk or USB flash memory.
User's Guide Printing Related Information & “Loading Paper in the Paper Cassette 1” on page 22 & “Loading Paper in the Paper Cassette 2” on page 26 & “List of Paper Types” on page 21 & “Inserting a Memory Card” on page 33 & “Menu Options for Printing from the Control Panel” on page 48 Printing Photos from a Memory Card onto a CD/DVD Label You can select photos stored on a memory card to print onto a CD/DVD label. 1. Insert a memory card into the printer.
User's Guide Printing 9. A message is displayed on the screen telling you that the printer is getting ready. You are then instructed to load a CD/DVD. Press d to check the instructions and load a CD/DVD. 10. Press the OK button, a message is displayed telling you that the printer is ready, and then press the OK button. 11. Press the x button. 12. When printing has finished, the CD/DVD tray is ejected. Remove the CD/DVD tray from the printer. 13.
User's Guide Printing 6. Select the paper type for printing a photo with handwritten notes using the u or d button, and then press the OK button. 7. Select the layout using the u or d button, and then press the OK button. 8. Select the frame using the u or d button, and then press the OK button. 9. Load A4-size plain paper in paper cassette 2, and then pull out the output tray to print a template. c Important: Make the paper settings on the control panel. 10. Press the x button to print a template.
User's Guide Printing Printing Original Writing Paper and Calendars You can easily print lined paper, calendars, original writing paper and greeting cards using the Personal Stationery menu. 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. To print writing paper and greeting cards using a photo on your memory card, insert the memory card into the printer. 3. Enter More Functions from the home screen using the l or r button, and then press the OK button. 4.
User's Guide Printing Prints some types of lined paper, graph paper, or music paper. Writing Papers Prints some types of writing paper with a photo from the memory card set as the background. The photo is printed lightly so that it can be easily written on. Calendar Prints a weekly or monthly calender. Select the year and the month for the monthly calendar. Message Card Prints a greeting card using images from the printer or images on the memory card.
User's Guide Printing 6. To change the image position and the fold line setting, press the d button to display the setting screen and change the settings. 7. When you have finished making settings, press the y button to return to the setting confirmation screen, and then press the OK button. 8. Select the size of the envelopes using the l or r button, and then press the OK button. 9. Load A4 plain paper in the printer, and then press the OK button. 10.
User's Guide Printing Printing Photos Using Other Features This section introduces the other printing features available using the control panel. Printing in Various Layouts You can print the photos on your memory card in various layouts such as 2-up, 4-up, and upper half. Enter More Functions from the home screen using the l or r button, and then press the OK button. Select Photo Layout Sheet using the u or d button, and then press the OK button. Follow the on-screen instructions to print.
User's Guide Printing DPOF Printing This printer is compatible with DPOF (Digital Print Order Format) Ver. 1.10. DPOF is a format that stores additional information for photos such as the date, time, user name, and printing information. DPOF-compatible cameras allow you to set which image on a memory card to print and the number of copies. When the memory card is inserted into the printer, the photos selected by the camera are printed.
User's Guide Printing Menu Options for Paper and Print Settings Paper Size Select the paper size you loaded. Paper Type Select the paper type you loaded. Paper Source Select the paper source that you want to use. Borderless Prints without margins around the edges. The image is enlarged a little to remove borders from the edges of the paper. Quality Select the print quality. Selecting Best provides higher quality printing, but the printing speed may be slower.
User's Guide Printing Prints while the print head moves to the left and to the right. If vertical or horizontal ruled lines on your printout look blurred or misaligned, disabling this feature may solve the problem; however, doing so may reduce print speed. CD Density For CD/DVD printing. Set the density to use when printing onto a CD/DVD. Density For coloring book printing. Select the level of density for the outlines on the coloring sheet. Line Detection For coloring book printing.
User's Guide Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations differ depending on the application. See the application's help for details. 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5.
User's Guide Printing ❏ Document Size: Select the paper size you loaded in the printer. ❏ Borderless: Select to print with no margins around the image. In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are printed around the edges of the paper. Click Settings to select the amount of enlargement. ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded.
User's Guide Printing 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or d to expand the print window. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Presets: Select when you want to use the registered settings. ❏ Paper Size: Select the paper size you loaded in the printer. When printing with no margins, select a "borderless" paper size. ❏ Orientation: Select the orientation you set in the application.
User's Guide Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the Select System Preferences from the printer, and then add the printer again. See the following to add a printer. http://epson.sn 6. Make the following settings.
User's Guide Printing Related Information & “Available Paper and Capacities” on page 20 & “Loading Paper in the Paper Cassette 1” on page 22 & “Loading Paper in the Paper Cassette 2” on page 26 & “Guide to Mac OS X Printer Driver” on page 120 & “List of Paper Types” on page 21 Printing on 2-Sides You can use either of the following methods to print on both sides of the paper.
User's Guide Printing 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual (Short-edge binding) from 2-Sided Printing on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. Note: To print a folded booklet, select Booklet. 6. Click Print Density, select the document type from Select Document Type, and then click OK.
User's Guide Printing 8. Click Print. Related Information & “Loading Paper in the Paper Cassette 1” on page 22 & “Loading Paper in the Paper Cassette 2” on page 26 & “Printing Basics - Mac OS X” on page 52 Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3.
User's Guide Printing Printing Several Pages on One Sheet - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6. Set the other items as necessary. 7. Click Print.
User's Guide Printing ❏ Output Paper: Select the paper size you loaded in the printer. Fit to Page is selected automatically. Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print.
User's Guide Printing Printing Multiple Files Together (for Windows Only) Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. You can specify the print settings for combined files, such as layout, print order, and orientation. Note: To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the file.
User's Guide Printing Printing One Image on Multiple Sheets to Create a Poster (for Windows Only) This feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping them together. Note: This feature is not available for borderless printing. 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5.
User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information & “Windows Printer Driver” on page 116 & “Mac OS X Printer Driver” on page 119 Adding a Printing Preset to Print Easily If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete it. Mac OS X Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
User's Guide Printing Mac OS X Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings. Printing a Watermark (for Windows Only) You can print a watermark such as "Confidential" on your printouts. You can also add your own watermark.
User's Guide Printing You can set the print range for the CD/DVD to a minimum of 18 mm for the inner diameter, and a maximum of 120 mm for the outer diameter. Depending on the settings, the CD/DVD or tray may be smeared. Set within the print range for the CD/DVD you want to print. See the application's help for details. Note: When printing a CD/DVD label using a commercially available application, make the following settings.
User's Guide Printing Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
User's Guide Printing Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary. 1. Load paper in your product. 2. Set up your product for wireless printing. See the link below. http://epson.sn 3.
User's Guide Printing Printing from a Digital Camera Note: ❏ You can print photos directly from a PictBridge-compatible digital camera. For more details on making operations on your camera, see the documentation provided with your camera. ❏ Usually digital camera settings are given priority; however, in the following situations, the printer settings are given priority.
User's Guide Printing 6. Select the photos you want to print from the digital camera, make settings such as the number of copies, and then start printing.
User's Guide Printing & “Loading Paper in the Paper Cassette 2” on page 26 & “Menu Options for Photo Adjustment and Zoom” on page 50 & “Menu Options for Paper and Print Settings” on page 49 Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel.
User's Guide Copying Copying Copying Basics 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the l or r button, and then press the OK button. 4. Set the number of copies using the – or + button. 5. Select color copy or monochrome copy using the l or r button. 6. Select Paper and Copy Settings using the d button, and then press the OK button.
User's Guide Copying B&W Copies the original in black and white (monochrome). Density Increase the level of density by pressing the r button when the copying results are faint. Decrease the level of density by pressing the l button when ink smears. Remove Background Detects the paper color (background color) of the original document, and removes or lightens the color. Depending on the darkness and vividness of the color, it may not be removed or lightened.
User's Guide Copying of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped. ❏ 10x15cm->A4, A4->10x15cm, and so on Automatically enlarges or reduces the original to fit to a specific paper size. Paper Size Select the paper size you loaded. Paper Type Select the paper type you loaded. Paper Source Select the paper source that you want to use. Document Type Select the type of your original. Quality Select the print quality.
User's Guide Copying Copying Photos You can copy multiple photos at the same time. You can also restore the colors in faded photos. Note: ❏ The smallest size of original you can copy is 30 x 40 mm. ❏ White space around the photo may not be detected. 1. Load paper in the printer. c Important: Make the paper settings on the control panel. 2. Enter More Functions from the home screen using the l or r button, and then press the OK button. 3.
User's Guide Copying Display Mode ❏ 1-up Displays one photo on a screen. Information on settings, such as zoom, is also displayed. ❏ 1-up without Information Displays one photo on a screen. Information on settings, such as zoom, is not displayed. Paper and Copy Settings ❏ Paper Size Select the paper size you loaded. ❏ Paper Type Select the paper type you loaded. ❏ Paper Source Select the paper source that you want to use. ❏ Borderless To copy without margins around the edges, select Borderless.
User's Guide Copying 3. Follow the on-screen instructions, set the print area by specifying the outer diameter using the l or r button, and the inner diameter using the u or d button, and then press the OK button. Note: You can set 114 to 120 mm as the outer diameter, and 18 to 46 mm as the inner diameter in 1 mm increments. 4. Select Print on a CD/DVD using the u or d button, and then press the OK button.
User's Guide Copying B&W Copies the original in black and white (monochrome). Density Increase the level of density by pressing the r button when the copying results are faint. Decrease the level of density by pressing the l button when ink smears. Document Type Select the type of your original. Quality Select the copy quality when printing a test on A4 size plain paper. Selecting Best provides higher quality printing, but the printing speed may be slower.
User's Guide Scanning Scanning Scanning Using the Control Panel Scanning to a Memory Card You can save the scanned image to a memory card. 1. Place the originals. 2. Insert a memory card into the printer. 3. Enter Scan from the home screen using the l or r button, and then press the OK button. 4. Select Scan to Memory Card using the l or r button, and then press the OK button. 5. Check settings such as the save format, and change them if necessary.
User's Guide Scanning 6. Check settings such as the save format, and change them if necessary. Select the setting items using the u or d button and change settings using the l or r button. 7. Press the x button. Related Information & “Placing Originals on the Scanner Glass” on page 31 & “Menu Options for Scanning” on page 85 Scanning to a Computer You can save the scanned image to a computer.
User's Guide Scanning Scanning to a Computer (WSD) Note: ❏ This feature is only available for computers running Windows 8.1/Windows 8/Windows 7/Windows Vista. ❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature. See the Network Guide for more details. 1. Place the originals. 2. Enter Scan from the home screen using the l or r button, and then press the OK button. 3.
User's Guide Scanning Select the orientation of your original. Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Scanning Basics This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the same in other scanning modes. 1. Place the originals. 2. Start EPSON Scan. 3. Select Home Mode from the Mode list.
User's Guide Scanning 4. Make the following settings. ❏ Document Type: Select the type of the original you want to scan. ❏ Image Type: Select the color type of the image you want to scan. Although this is automatically selected by the Document Type setting, you can change the setting. ❏ Destination: Select the resolution of the image you want to scan. If you select Other, you can set Resolution. ❏ Thumbnail: Only available if you select Photograph as the Document Type setting.
User's Guide Scanning Scanning Using Advanced Features Scanning by Detecting the Original Automatically (Full Auto Mode) You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan. Scanning at Specified Sizes (Office Mode) You can scan originals at the specified size without previewing the image. Select Office Mode from the Mode list in EPSON Scan.
User's Guide Scanning Note: Office Mode is not available for Japanese operating systems.
User's Guide Scanning Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.
User's Guide Scanning Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it. Related Information & “Epson Connect Service” on page 114 Installing Epson iPrint You can install Epson iPrint on your smart device from the following URL or QR code.
User's Guide Scanning A Home screen displayed when the application is started. B Displays information on how to setup the printer and a FAQ. C Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time. D Displays the scanning screen. E Displays the screen where you can make scan settings such as resolution. F Displays scanned images. G Starts scanning.
User's Guide Replacing Ink Cartridges Replacing Ink Cartridges Checking the Ink Levels You can check the approximate ink levels from the control panel or the computer. Checking the Ink Levels - Control Panel 1. Enter Setup from the home screen using the l or r button, and then press the OK button. 2. Select Ink Levels using the u or d button, and then press the OK button. Checking the Ink Levels - Windows 1. Access the printer driver window. 2. Click Ink Levels on the Main tab.
User's Guide Replacing Ink Cartridges * Icon BK (Black) PBK (Photo Black) C (Cyan) M (Magenta) Y (Yellow) Oranges 33 33 33 33 33 33XL* 33XL* 33XL* 33XL* 33XL* "XL" indicates a large cartridge. Note: ❏ Not all cartridges are available in all regions. ❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields. http://www.epson.
User's Guide Replacing Ink Cartridges ❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. ❏ Install all ink cartridges; otherwise you cannot print. ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer. ❏ After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not turn off the printer during ink charging.
User's Guide Replacing Ink Cartridges ❏ You cannot use the cartridges that came with the printer for the replacement. ❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the frequency of your prints and environmental conditions such as temperature. ❏ Finish ink cartridge replacement promptly. Do not leave the printer with the ink cartridges removed.
User's Guide Replacing Ink Cartridges c Important: ❏ When replacing the black ink cartridge, gently shake the new black ink cartridge four or five times and then remove it from its package. When replacing other color cartridges and the photo black cartridge, remove the new color cartridges and the photo black cartridge from their package without shaking. ❏ Do not shake cartridges after opening the package, as they may leak. 3. Make sure the cap is facing up, and then remove it.
User's Guide Replacing Ink Cartridges 4. Open the scanner unit with the document cover closed. 5. Push the tab to unlock the ink cartridge holder, and then remove the cartridge diagonally. c Important: If you remove the cartridge from the printer for later use or to dispose of it, make sure you put the cap back on the cartridge’s ink supply port to prevent ink from drying out or to prevent surrounding areas from getting smeared by ink.
User's Guide Replacing Ink Cartridges 6. Insert the ink cartridge diagonally into the cartridge holder and gently push it down until it clicks into place. 7. Close the scanner unit, and then press the x button. 8. Follow the on-screen instructions. c Important: ❏ After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not turn off the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
User's Guide Replacing Ink Cartridges Temporarily Printing with Black Ink - Windows 1. When the following window is displayed, cancel printing. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. 2. Access the printer driver window. 3. Clear Borderless on the Main tab. 4. Select plain papers or Envelope as the Paper Type setting on the Main tab.
User's Guide Replacing Ink Cartridges 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7. Click Print. 8. Click Print in Black in the window displayed. Related Information & “Loading Paper in the Paper Cassette 1” on page 22 & “Loading Paper in the Paper Cassette 2” on page 26 & “Printing Basics - Windows” on page 51 Temporarily Printing with Black Ink - Mac OS X Note: To use this feature through a network, connect with Bonjour. 1.
User's Guide Replacing Ink Cartridges Conserving Black Ink when the Black Ink Is Low (for Windows Only) When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black. You can continue printing while preparing a replacement black ink cartridge. This feature is only available when you select the following settings in the printer driver.
User's Guide Maintaining the Printer Maintaining the Printer Checking and Cleaning the Print Head If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. c Important: Do not open the scanner unit or turn off the printer during head cleaning.
User's Guide Maintaining the Printer ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. Note: The test pattern may vary by model. 7. Select Clean the print head using the u or d button, and then press the OK button. 8. Follow the on-screen instructions to clean the print head. 9.
User's Guide Maintaining the Printer 5. Follow the on-screen instructions. Related Information & “Loading Paper in the Paper Cassette 2” on page 26 Aligning the Print Head If you notice a misalignment of vertical lines or blurred images, align the print head. Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the l or r button, and then press the OK button. 3.
User's Guide Maintaining the Printer 3. Click Print Head Alignment on the Maintenance tab. 4. Follow the on-screen instructions. Related Information & “Loading Paper in the Paper Cassette 2” on page 26 & “Windows Printer Driver” on page 116 Aligning the Print Head - Mac OS X 1. Load A4-size plain paper in the printer. 2. Select System Preferences from the then select the printer. 3. Click Options & Supplies > Utility > Open Printer Utility. 4. Click Print Head Alignment. 5.
User's Guide Maintaining the Printer Cleaning the Scanner Glass When the copies or scanned images are smeared or scuffed, clean the scanner glass. c Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass.
User's Guide Maintaining the Printer Saving Power - Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. 3. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click Send. 4. Click OK. Saving Power - Mac OS X 1. Select System Preferences from the then select the printer.
User's Guide Menu Options for Setup Mode Menu Options for Setup Mode By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer maintenance. Menu Options for Ink Levels Select the menus on the control panel as described below. Setup > Ink Levels Displays the approximate levels of the ink cartridges. When an ! icon is displayed, the ink cartridge is running low. When a X mark is displayed, the ink cartridge is expended.
User's Guide Menu Options for Setup Mode ❏ Paper Configuration Automatically displays the paper settings screen when paper is loaded. Disable this feature if you always load the same size of paper and you do not want to make paper settings every time you load paper. AirPrint is not available when this is disabled. Also, the printer does not warn you even if the paper settings do not match the paper you loaded. CD/DVD Adjusts the printing position of a CD/DVD by moving up, down, left, or right to fit.
User's Guide Menu Options for Setup Mode See the Network Guide to make the following settings. ❏ Wi-Fi Setup Wizard Select a SSID, enter a password, and then connect the printer to a wireless (Wi-Fi) network. ❏ Push Button Setup (WPS) Connects the printer to a wireless (Wi-Fi) network by pressing a WPS push button on a wireless router. ❏ PIN Code Setup (WPS) In the wireless router utility, enter the PIN code displayed on the printer's screen to connect the printer to a wireless (Wi-Fi) network.
User's Guide Menu Options for Setup Mode Suspend/Resume Select whether to suspend or resume Epson Connect services. Menu Options for Google Cloud Print Services Select the menus on the control panel as described below. Setup > Google Cloud Print Services Status Check whether or not the printer is registered and connected to the Google Cloud Print services. Suspend/Resume Select whether to suspend or resume Google Cloud Print services. Restore Default Settings Resets the settings to their defaults.
User's Guide Menu Options for Setup Mode Setup > Guide Functions Paper Setting Alert Displays a warning if the paper settings (print settings) for the print job do not match the printer's paper settings made when you loaded the paper. This setting prevents misprinting. However, the paper setting screen is not displayed when Paper Configuration is disabled in the following menus.
User's Guide Network Service and Software Information Network Service and Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
User's Guide Network Service and Software Information Running Web Config on a Web Browser 1. Check the printer's IP address. Select Setup > Network Settings > Network Status from the home screen, and then check the printer's IP address. 2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address. Format: IPv4: http://the printer's IP address/ IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.
User's Guide Network Service and Software Information Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility. Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab.
User's Guide Network Service and Software Information You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
User's Guide Network Service and Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.
User's Guide Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab. 3. Make the appropriate settings, and then click OK.
User's Guide Network Service and Software Information Accessing the printer driver from applications Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or d) to expand the print window. Note: Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for displaying the print screen may differ. See the application's help for details.
User's Guide Network Service and Software Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, Select System Preferences from the and then add the printer again. See the following to add a printer. http://epson.
User's Guide Network Service and Software Information ❏ High Speed Printing: Prints when the print head moves in both directions. The print speed is faster, but the quality may decline. ❏ Warning Notifications: Allows the printer driver to display warning notifications. ❏ Establish bidirectional communication: Usually, this should be set to On. Select Off when acquiring the printer information is impossible because the printer is shared with Windows computers on a network or for any other reason.
User's Guide Network Service and Software Information Related Information & “Scanning to a Computer” on page 84 Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details. Note: To use this application, the printer driver needs to be installed. Starting on Windows ❏ Windows 8.
User's Guide Network Service and Software Information Starting When you install E-Web Print, it is displayed in your browser. Click Print or Clip. Easy Photo Scan Easy Photo Scan is an application that allows you to scan photos and easily send the scanned image to a computer or cloud service. You can also easily adjust the scanned image. See the application's help for details. Note: To use this application, the scanner driver EPSON Scan needs to be installed. Starting on Windows ❏ Windows 8.
User's Guide Network Service and Software Information Uninstalling Applications - Windows 1. Press the P button to turn off the printer. 2. Quit all running applications. 3. Open Control Panel: ❏ Windows 8.1/Windows 8 Select Desktop > Settings > Control Panel. ❏ Except for Windows 8.1/Windows 8 Click the start button and select Control Panel. 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 8.1/Windows 8/Windows 7/Windows Vista Select Uninstall a program in Programs.
User's Guide Network Service and Software Information 6. Select the application you want to uninstall, and then click Uninstall. c Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.
User's Guide Network Service and Software Information 2. Start EPSON Software Updater, and update the applications or the firmware. c Important: Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.
User's Guide Solving Problems Solving Problems Checking the Printer Status Checking Messages on the LCD Screen If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem. Error Messages Solutions Printer error. Turn the power off and on again. For details, see documentation. If the error message is still displayed after turning the power off and on again, contact Epson support. Operation canceled. An error occurred while saving.
User's Guide Solving Problems * In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage from the pad, the product is designed to stop printing when the pad has reached its limit. Whether and how often this is required varies according to the number of pages you print, the type of material that you print, and the number of cleaning cycles that the printer performs.
User's Guide Solving Problems Removing Jammed Paper from the Paper Cassette 1. Close the output tray. 2. Pull out the paper cassette. 3. Remove the jammed paper. 4. Align the edges of the paper and slide the edge guides to the edges of the paper. 5. Insert the paper cassette in the printer.
User's Guide Solving Problems Removing Jammed Paper from Inside the Printer ! Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. ❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury. 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper.
User's Guide Solving Problems c Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit.
User's Guide Solving Problems Removing Jammed Paper from the Rear Cover 1. Remove the rear cover. 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover.
User's Guide Solving Problems 4. Open the cover of the rear cover. 5. Remove the jammed paper. 6. Close the cover of the rear cover, and then insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏ Follow the paper handling precautions.
User's Guide Solving Problems Related Information & “Environmental Specifications” on page 154 & “Paper Handling Precautions” on page 19 & “Available Paper and Capacities” on page 20 & “List of Paper Types” on page 21 Paper Jams ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ Load one sheet of paper at a time if you have loaded several sheets of paper.
User's Guide Solving Problems Related Information & “Loading a CD/DVD” on page 36 Power and Control Panel Problems Power Does Not Turn On ❏ Hold down the P button for a little longer. ❏ Make sure the power cord is securely plugged in. Lights Came On and then Went Out The printer's voltage may not match the outlet rating. Turn off the printer and unplug it immediately. Then check the label on the printer. ! Caution: If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.
User's Guide Solving Problems ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. Cancel printing if necessary. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu. ❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark on the menu item).
User's Guide Solving Problems ❏ Use paper supported by this printer. ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Do not print on paper that is damp, damaged, or too old. ❏ If the paper is curled or the envelope is puffed up, flatten it. ❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged. ❏ Align the print head. ❏ Print using a higher quality setting. ❏ Do not stack the paper immediately after printing.
User's Guide Solving Problems Images or Photos are Printed in Unexpected Colors Adjust the color and then print again. The automatic color correction feature uses the standard correction mode in PhotoEnhance. Try another correction mode in PhotoEnhance by selecting an option other than Auto Correct (or Automatic) as the Scene Correction (or Scene Detection) setting. If the problem continues, use any other color correction feature other than PhotoEnhance.
User's Guide Solving Problems Related Information & “Menu Options for Copy Mode” on page 76 The Position, Size, or Margins of the Printout Are Incorrect ❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper. ❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a symbol on the frame of the scanner glass. If the edges of the copy are cropped off, move the original slightly away from the corner.
User's Guide Solving Problems ❏ Windows Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings. ❏ Mac OS X Change the Expansion setting from the print dialog's Print Settings menu. Related Information & “Menu Options for Paper and Print Settings” on page 49 & “Menu Options for Copy Mode” on page 76 Printing Position of Photo Stickers is Incorrect Adjust the printing position in the Printer Setup > Stickers menu on the control panel.
User's Guide Solving Problems & “Loading Paper in the Paper Cassette 2” on page 26 & “Cleaning the Paper Path” on page 106 & “Print Quality is Poor” on page 137 Paper is Smeared During Automatic 2-Sided Printing When using the automatic 2-sided printing feature and printing high density data such as images and graphs, set the print density to lower and the drying time to longer.
User's Guide Solving Problems Other Printing Problems Printing Is Too Slow ❏ Close any unnecessary applications. ❏ Lower the quality setting. High quality printing slows down the printing speed. ❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while moving in both directions, and the printing speed increases. ❏ Control panel Enable Bidirectional in the print settings. ❏ Windows Select High Speed on the printer driver's More Options tab.
User's Guide Solving Problems Related Information & “Web Config” on page 114 Cannot Start Scanning ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ If you cannot scan over a network, see the Network Guide. ❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
User's Guide Solving Problems & “Epson Event Manager” on page 122 Scanned Image Problems Scan Quality Is Poor ❏ Clean the scanner glass. ❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard. ❏ Remove dust from the original. ❏ Make the appropriate document type settings. ❏ Scan at a higher resolution.
User's Guide Solving Problems Related Information & “Menu Options for Scanning” on page 85 Moire (Cross-Hatch) Patterns Appear in the Scanned Image ❏ Place the original at a slightly different angle. ❏ Select Descreening in any mode other than Full Auto Mode in EPSON Scan. ❏ Change the resolution setting.
User's Guide Solving Problems Related Information & “Uninstalling Applications” on page 124 & “Installing Applications” on page 126 Other Scanning Problems Cannot Scan in Full Auto Mode in EPSON Scan ❏ You cannot scan to PDF/Multi-TIFF format continuously in Full Auto Mode. Scan in a mode other than Full Auto Mode. ❏ See the EPSON Scan help for other way of solving problems. Thumbnail Preview Does Not Work Properly See the EPSON Scan help. Scanning Is Too Slow ❏ Lower the resolution.
User's Guide Solving Problems Other Problems Slight Electric Shock when Touching the Printer If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer. Operation Sounds Are Loud If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏ Control Panel From the home screen, select Quiet Mode, and then enable it.
User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 360 Photo black ink nozzles: 180 Color ink nozzles: 180 for each color Weight of Paper Plain Paper 64 to 90 g/m2 (17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism. Normal printing A 3.0 mm (0.12 in.) B 3.0 mm (0.12 in.) C 41.
User's Guide Appendix A 3.0 mm (0.12 in.) B 5.0 mm (0.20 in.) C 18.0 mm (0.71 in.) D 41.0 mm (1.61 in.) Printable Area for CD/DVD Print quality may decline in the shaded areas due to the printer's mechanism. A 18 mm (0.71 in.) B 43 mm (1.69 in.) C 116 mm (4.57 in.) D 120 mm (4.72 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device CIS Maximum Document Size 216 × 297 mm (8.5 × 11.7 in.
User's Guide Appendix For External USB Devices and PictBridge Hi-Speed USB Wi-Fi Specifications Standards IEEE802.11b/g/n*1 Frequency Range 2.4 GHz Coordination Modes Infrastructure, Ad hoc*2, Wi-Fi Direct*3*4 Wireless Securities WEP (64/128bit), WPA2-PSK (AES)*5 *1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2 Not supported for IEEE 802.11n. *3 Not supported for IEEE 802.11b.
User's Guide Appendix Compatible Memory Cards Maximum Capacities SDHC 32 GB SDXC 64 GB * Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Supported memory card voltages 3.3 V type, dual voltage (3.3 V and 5V) type (supply voltage: 3.3 V) 5 V memory cards are not supported.
User's Guide Appendix *1 Design rule for Camera File system. *2 Photo data stored in the built-in memory of a digital camera is not supported. *3 Up to 999 files can be displayed at a time. (If the number of files exceeds 999, the files are displayed in groups.) Note: "?" is displayed on the LCD screen when the printer cannot recognize the image file. In this situation, if you select a multiple image layout, blank sections will be printed.
User's Guide Appendix Rated Current 0.7 A 0.35 A Power Consumption (with USB Connection) Standalone copying: Approx. 15 W (ISO/IEC24712) Standalone copying: Approx. 15 W (ISO/IEC24712) Ready mode: Approx. 6.3 W Ready mode: Approx. 6.3 W Sleep mode: Approx. 1.1 W Sleep mode: Approx. 1.1 W Power off: Approx. 0.2 W Power off: Approx. 0.4 W Note: ❏ Check the label on the printer for its voltage. ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.
User's Guide Appendix Note: ❏ Mac OS X may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS X is not supported. Regulatory Information Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No.60950-1 EMC FCC Part 15 Subpart B Class B CAN/CSA-CEI/IEC CISPR 22 Class B This equipment contains the following wireless module.
User's Guide Appendix C491N For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the products.
User's Guide Appendix ! Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. c Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the printer from printing. 1. Turn off the printer by pressing the P button. 2.
User's Guide Appendix 9. Prepare to pack the printer as shown below. 10. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.
User's Guide Appendix Mac OS X Select a corresponding device icon. The data on the external storage device is displayed. Note: ❏ To remove an external storage device, drag and drop the device icon to the trash icon. Otherwise, data in the shared drive may not be displayed correctly when another external storage device is inserted. ❏ To access an external storage device through the network, select Go > Connect to Server from the menu on the desktop.
User's Guide Appendix Note: Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own backup data or take notes.