User’s Guide NPD4821-00 EN
AL-M300/AL-M400 Series User's Guide Copyright and Trademarks No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
AL-M300/AL-M400 Series User's Guide Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers are registered trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG. Wingdings is a registered trademark of Microsoft Corporation in the United States and other countries.
AL-M300/AL-M400 Series User's Guide Operating System Versions In this manual, the following abbreviations are used. Windows refers to Windows 8, 8 x64, 7, 7 x64, Vista, Vista x64, XP, XP x64, Server 2012 x64, Server 2008, Server 2008 x64, Server 2008 R2, Server 2003, and Server 2003 x64. ❏ Windows 8 refers to Windows 8, Windows 8 Pro, Windows 8 Enterprise. ❏ Windows 8 x64 refers to Windows 8 x64, Windows 8 Pro x64, Windows 8 Enterprise x64.
AL-M300/AL-M400 Series User's Guide Contents Safety Instructions Warning, Caution, Important and Note. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Setting up the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AL-M300/AL-M400 Series User's Guide Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Thick paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AL-M300/AL-M400 Series User's Guide Reset Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Quick Print JobMenu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 ConfidentialJobMenu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 Clock Menu. . . . . . .
AL-M300/AL-M400 Series User's Guide Chapter 5 Replacing Consumable Products/Maintenance Parts Precautions During Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 Replacement Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124 AL-M300 Series. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AL-M300/AL-M400 Series User's Guide Half-tone images print unevenly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Toner smudges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Areas are missing in the printed image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Completely blank pages are output. . . . . .
AL-M300/AL-M400 Series User's Guide Using the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Using EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Uninstalling the printer software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Sharing the printer on a network. . . . . . .
AL-M300/AL-M400 Series User's Guide Appendix B Technical Specifications (AL-M400 Series) Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Paper that should not be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
AL-M300/AL-M400 Series User's Guide Index Contents 12
AL-M300/AL-M400 Series User's Guide Safety Instructions Warning, Caution, Important and Note ! Warning must be followed carefully to avoid serious bodily injury. ! Caution must be observed to avoid bodily injury. c Important must be observed to avoid damage to your equipment. Note contains important information and useful tips on the operation of your printer. Important Safety Instructions Note: The illustrations in this section show the AL-M400 Series as an example.
AL-M300/AL-M400 Series User's Guide ❏ If you are unable to insert the AC plug into the electrical outlet, contact an electrician. ❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that comes with this product. Use of the another cord may result in fire or electric shock. This product’s power cord is for use with this product only. Use with other equipment may result in fire or electric shock.
AL-M300/AL-M400 Series User's Guide ❏ If you use an extension cord, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating. ❏ When connecting this product to a computer or other device with a cable, ensure the correct orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
AL-M300/AL-M400 Series User's Guide AL-M300 Series A 250-Sheet Paper Cassette Unit adds 6.5 cm to the bottom of the printer. AL-M400 Series A 550-Sheet Paper Cassette Unit adds 10.0 cm to the bottom of the printer. In addition to space considerations, always heed the following precautions when finding a place to locate the printer: ❏ Place the printer near an electrical outlet where you can easily plug in and unplug the power cord. ❏ Do not put your printer where the cord will be stepped on.
AL-M300/AL-M400 Series User's Guide Using the printer ❏ Be careful not to touch the fuser, which is marked with a caution label, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 40 minutes to allow the heat to subside before doing so. * caution label ❏ Do not insert your hand deep into the fuser unit as some components are sharp and may cause injury.
AL-M300/AL-M400 Series User's Guide ❏ Do not turn off the printer: -After turning on the printer, wait until Ready appears on the LCD panel. -While the Ready light is flashing. -While the Data light is on or flashing. -While printing. ❏ Avoid touching the components inside the printer unless instructed to do so in this guide. ❏ Follow all warnings and instructions marked on the printer. ❏ Except as specifically explained in the printer’s documentation, do not attempt to service this product yourself.
AL-M300/AL-M400 Series User's Guide ❏ To get the best print quality, do not store the toner cartridge or photoconductor unit in an area subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity. ❏ When removing the photoconductor unit, do not expose it to sunlight at all and avoid exposing it to room light for more than three minutes. The photoconductor unit contains a light-sensitive drum.
AL-M300/AL-M400 Series User's Guide Internal laser radiation There is a Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any circumstances. An additional laser warning label is affixed to the inside of the printer. Ozone safety Ozone emission Ozone gas is generated by laser printers as a by-product of the printing process.
AL-M300/AL-M400 Series User's Guide Chapter 1 Getting to Know Your Printer Printer Parts Front view AL-M300 Series a. control panel b. face-down tray c. paper support d.
AL-M300/AL-M400 Series User's Guide Rear view AL-M300 Series AL-M300D AL-M300DN AL-M400 Series a. security slot b. USB interface connector c. (For AL-M300D only) parallel interface connector d. (For AL-M300DN/AL-M400 Series) Ethernet interface connector* e. power switch f. left side cover g. AC inlet h.
AL-M300/AL-M400 Series i. * User's Guide lever B When the printer is in the deep sleep mode, the two Ethernet interface connector’s LEDs work as follows: - if the printer is connected with 1000BASE, the upper LED only lights green. - if the printer is connected with 10BASE/100BASE, neither LED lights. Inside the printer AL-M300 Series a. MP tray b. cover A c. photoconductor unit d.
AL-M300/AL-M400 Series User's Guide Control panel a. Data light (Green) On when print data is stored in the print buffer (the section of printer memory reserved for receiving data) but not yet printed. Flashes when the printer is processing data. Off when no data remains in the print buffer. b. LCD panel Displays printer status messages and control panel menu settings. c. Wakeup/Sleep button (Green) Press to switch the status between available for printing and saving power.
AL-M300/AL-M400 Series User's Guide Use these buttons to access the control panel menus, where you can make printer settings and check the status of consumable products. For instructions on how to use these buttons, see “Using the Control Panel Menus” on page 60. e. f. g. h. i. Right button Down button Left button OK button Up button j. Error light (Orange) On or flashes when an error has occurred. k.
AL-M300/AL-M400 Series User's Guide Consumable Products The life of the following consumable products is monitored by the printer. The printer lets you know when replacements are needed.
AL-M300/AL-M400 Series User's Guide Provides you with information on assembling the printer and installing the printer software. User’s Guide (this manual) Provides you with detailed information on the printer’s functions, optional products, maintenance, troubleshooting, and technical specifications. Network Guide Provides network administrators with information on both the printer driver and network settings. Font Guide Provides you with information on fonts used on the printer.
AL-M300/AL-M400 Series User's Guide Chapter 2 Printing Tasks Loading Paper into Your Printer This section describes how to load paper. If you use special media such as transparencies or envelopes, see also “Selecting and Using Print Media” on page 36. For specifications or details about the paper types and sizes, see “Paper” on page 197 (for AL-M300 Series users), or “Paper” on page 205 (for AL-M400 Series users).
AL-M300/AL-M400 Series User's Guide 1. Open the MP tray. 2. Slide the paper guides to accommodate the paper you are loading. 3. Load a stack of the desired paper with the printable surface facing up. Then slide the paper guides to get a snug fit.
AL-M300/AL-M400 Series User's Guide Note: ❏ Make sure that you do not load paper beyond the limit mark. ❏ After loading paper, set the MP Type setting on the control panel to match the type of paper loaded. For details, see “Tray Menu” on page 65. When loading A5 or smaller paper on the MP tray 1. Pull out the MP tray.
AL-M300/AL-M400 Series User's Guide 2. Pull up the paper guide in the center of the MP tray. 3. Load a stack of the desired paper on the MP tray with the printable surface facing up. Then slide the paper guides to get a snug fit.
AL-M300/AL-M400 Series User's Guide 4. Insert the MP tray into the printer. Note: After loading paper, set the MP Type setting on the control panel to match the type of paper loaded. For details, see “Tray Menu” on page 65. Lower paper cassette This cassette gives you a second paper source in addition to the MP tray. Note: Perform the same procedure to load paper into the optional paper cassette. 1. Pull out the paper cassette.
AL-M300/AL-M400 Series User's Guide 2. Pinch the knobs and slide the paper guides to accommodate the paper you are loading. Note: When loading paper that is 13" or 14" portrait, extend the paper cassette. If you do not need to extend the paper cassette, go to step 5.
AL-M300/AL-M400 Series User's Guide 3. Pinch the knobs and pull out the paper tray to extend the paper cassette and align the arrow marks according to the paper size. 4. Pinch the knobs and slide the paper guide to accommodate the paper you are loading.
AL-M300/AL-M400 Series User's Guide 5. Load a stack of the desired paper on the center of the paper cassette with the printable surface facing up. Note: Make sure that you do not load paper beyond the limit mark. 6. Reinsert the paper cassette into the printer. Note: After loading paper, set the Cassette1 Size and Cassette1 Type settings to match the loaded paper size and paper type on the control panel. For details, see “Tray Menu” on page 65.
AL-M300/AL-M400 Series User's Guide Output Tray The output tray is located on the top of the printer. Since printouts are output face-down, this tray is also referred to as the face-down tray. Up to 150 (for AL-M300 Series) or 250 (for AL-M400 Series) sheets can be stacked when using the plain paper. Extend the paper support to accommodate the size of the paper loaded in the MP tray or lower paper cassette to prevent it from slipping off the printer.
AL-M300/AL-M400 Series User's Guide Available paper source ❏ MP tray ❏ Lower paper cassette Printer driver settings MP tray Printer driver settings Paper Size A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4 Paper Source MP Tray Paper Type Labels Lower paper cassette Printer driver settings Paper Size A4, LT Paper Source Cassette 1, Cassette 2*1, Cassette 3*1 *2, Cassette 4*1 *2 Paper Type Labels *1 Available only when the optional paper cassette unit is installed.
AL-M300/AL-M400 Series User's Guide c Important: Do not use window envelopes. The plastic on most window envelopes will melt. Available paper source ❏ MP tray * MON, DL, C6 Printer driver settings MP tray Printer driver settings Paper Size MON, DL, C6 Paper Source MP Tray Paper Type Envelope Note: ❏ Depending on the quality of envelopes, the printing environment, or the printing procedure, envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes.
AL-M300/AL-M400 Series User's Guide ❏ If you do not load envelopes in the MP tray right after they have been removed from the packaging, they may bulge. To avoid jams, flatten them as shown below before loading them in the MP tray. ❏ If envelopes do not feed well, reducing the number of envelopes that are loaded may solve the problem.
AL-M300/AL-M400 Series User's Guide Lower paper cassettes Printer driver settings Paper Size A4, A5, A6*1, B5, LT, HLT, LGL, GLT, GLG, EXE, F4 Paper Source Cassette 1, Cassette 2*2, Cassette 3*2 *3, Cassette 4*2 *3 Paper Type Thick (for 106 to 163 g/m² paper), Extra Thick (for 164 to 216 g/m² paper) *1 Available only for Cassette 1. *2 Available only when the optional paper cassette unit is installed. *3 Available only for AL-M400 Series. Note: ❏ Duplex printing is not available for Extra Thick.
AL-M300/AL-M400 Series User's Guide Lower paper cassettes Printer driver settings Paper Size User Defined Size*1 Paper Source Cassette 1, Cassette 2*2, Cassette 3*2 *3, Cassette 4*2 *3 Paper Type Plain, Semi-Thick, Preprinted, Letterhead, Recycled, Color, Labels, Thick, Extra Thick, Special *1 76.2 × 127 mm at minimum and 215.9 × 355.6 mm at maximum for Cassette 1 139.7 × 210 mm at minimum and 215.9 × 355.
AL-M300/AL-M400 Series User's Guide From the computer For Windows users Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from the Document menu. Setting the Print Quality You can change the print quality of printouts through settings in the printer driver. In the Automatic setting, you can select a print mode according to your printing purpose. The printer driver makes optimal settings depending on the print mode you have selected.
AL-M300/AL-M400 Series User's Guide 2. Click Automatic, then choose desired printing quality. 3. Click OK. Using the Advanced setting For Windows users 1. Click the Basic Settings tab.
AL-M300/AL-M400 Series User's Guide 2. Select Advanced. Then select the most appropriate setting from the list according to the type of document or image you want to print. When you choose a predefined setting, other settings such as Print Quality and Graphics are set automatically. Changes are shown in the current settings list on the Setting Information dialog box that appears by pressing the Setting Info button on the Optional Settings tab.
AL-M300/AL-M400 Series User's Guide Note: ❏ You cannot use a predefined setting name for your custom settings. ❏ The saved custom settings can only be used with the printer driver you saved them to. Even if multiple printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings. ❏ You cannot delete predefined settings.
AL-M300/AL-M400 Series User's Guide 3. Select the Toner Save check box, then click OK. Improving the clarity of color documents Printing text clearly in black When you print a color document, the quality of text can be made more legible by printing it in black. 1. Click the Basic Settings tab. 2. Select Print Text in Black from the Visibility drop-down list. 3. Click OK.
AL-M300/AL-M400 Series User's Guide ❏ Text, that is 96 pt or larger, cannot be enhanced. ❏ Images, such as photos, in print data may have low quality. ❏ Printing speed may slow down. ❏ The amount of toner consumed may increase with some color documents. 1. Click the Basic Settings tab. 2. Select For Color Text, Graphs, and Images from the Visibility drop-down list. Note: You can select For Color Text when you print only text and For Color Graphs and Images when you do not need to enhance texts. 3.
AL-M300/AL-M400 Series User's Guide 2. Select Advanced, then click More Settings to open the More Settings dialog box. 3. Select the Dot Correction check box, then click OK. The default setting for the Dot Correction is on. Setting the Advanced Layout Duplex printing This function allows you to print on both sides of the paper automatically by installing the optional Duplex Unit. For Windows users 1. Click the Basic Settings tab. 2.
AL-M300/AL-M400 Series User's Guide 4. Make appropriate settings. For details about each setting, see online help. 5. Click OK. Modifying the print layout This function allows you to print multiple pages on single sheets of paper. For Windows users 1. Click the Advanced Layout tab. 2. Select the Print Layout check box and the number of pages you want to print on one sheet of paper. 3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box appears. 4.
AL-M300/AL-M400 Series User's Guide Resizing printouts This function allows you to enlarge or reduce your document. For Windows users 1. Click the Advanced Layout tab. 2. Select the Zoom Options check box. 3. If you want to resize pages automatically to fit the output paper, select the desired paper size from the Output Paper drop-down list. If you want to resize pages by a specified magnification, select the Zoom To check box, then specify the percentage. You can also select the output paper size. 4.
AL-M300/AL-M400 Series User's Guide Printing watermarks This function allows you to print a text-based or image-based watermark on your document. For Windows users 1. Click the Advanced Layout tab. 2. Select a watermark that you want to use from the Watermark drop-down list. 3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For details about each setting, see online help. 4. Click OK. Making a new watermark For Windows users 1. Click the Advanced Layout tab. 2.
AL-M300/AL-M400 Series User's Guide 4. If you select Text, type the watermark text in the Text box. If you select BMP, select the BMP file you want to use, then click Open. 5. Click OK. Note: ❏ You can register up to 10 original watermarks. ❏ To edit the saved watermark, click Edit/Delete on the Advanced Layout tab, select the watermark you want to edit in the Name box, and make appropriate settings, then click OK.
AL-M300/AL-M400 Series User's Guide 2. Select the Header/Footer check box, then click Header/Footer Settings. 3. Select the items from the drop-down list. Note: ❏ If you select Collate Number, the number of copies is printed. ❏ When using the reserve job function, you cannot select Collate Number. 4. Click OK. Printing with an overlay This function allows you to print a standard form or letterhead onto the original document. Note: ❏ This function is for Windows only.
AL-M300/AL-M400 Series User's Guide 2. Select the Form Overlay check box. 3. Select Create Overlay Data, then click More Settings. The Create Form dialog box appears. 4. Type the form name in the Form Name box and its description in the Description box. 5. Select Foreground Document or Background Document to specify whether the overlay will be printed as foreground or background of the document. 6.
AL-M300/AL-M400 Series User's Guide Printing an overlaid document You can select the registered form data from the Paper Source drop-down list on the Basic Settings tab. For registering form data in the Paper Source, see step 6 in “Creating an overlay” on page 53. If overlay form data is not registered in the Paper Source or if you want to make detailed settings, follow the steps below. 1. Click the Advanced Layout tab. 2. Select the Form Overlay check box. 3.
AL-M300/AL-M400 Series User's Guide Printing the copy-protected document This function allows you to print a document as a copy-protected document. When you try to copy a copy-protected document, “COPY” is printed several times on the document. Note: ❏ Epson will not guarantee to secure from information leakage and any other damage by using this function, nor hidden letters appear in all cases.
AL-M300/AL-M400 Series User's Guide 3. If you want to make detailed settings, click Edit/Delete, and make appropriate settings. For details about each setting, see online help. 4. Click OK. Printing Multiple Print Jobs at Once This function allows you to print several documents created by different applications at once arranging settings, such as the printing order, duplex, and the print layout. 1. Click the Basic Settings tab. 2. Select the Print Job Arranger check box. 3. Click OK.
AL-M300/AL-M400 Series User's Guide Printer’s Storage Description CompactFlash* The optional CompactFlash memory must be installed on your printer in order to use the Reserve Job function. Make sure that the CompactFlash memory is correctly recognized by the printer driver before you start using the Reserve Job function. The CompactFlash memory must be at least 4 GB. RAM Disk An additional memory must be installed on your printer in order to use the Reserve Job function.
AL-M300/AL-M400 Series User's Guide 3. Enter a user name and job name in the corresponding text boxes. If you selected Confidential Job, enter a four-digit number in the password text box to set the password. Note: If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check box. Thumbnails can be accessed by entering http:// followed by the internal print server’s IP address in a Web browser. 4. Click OK.
AL-M300/AL-M400 Series User's Guide Chapter 3 Using the Control Panel Using the Control Panel Menus When to make control panel settings In general, printer driver settings override settings made using the control panel. You should make the following settings by using the control panel because these settings cannot be made in the printer driver.
AL-M300/AL-M400 Series User's Guide 5. Press the r Right button to carry out the operation indicated by an item, such as printing a configuration status sheet or resetting the printer, or to view the settings available for an item, such as paper sizes or emulation modes. Use the u Up and d Down buttons to scroll through available settings, then press the r Right button to select a setting and return to the previous level.
AL-M300/AL-M400 Series User's Guide Note: To restore the bookmark menus to the default values, select SelecType Init from the control panel’s Reset Menu. Control Panel Menus Note: Some menus and items appear only when a corresponding optional device is installed or an appropriate setting has been done. Information Menu Press the d Down or u Up button to select an item. Press the r Right button to print a sheet or font sample.
AL-M300/AL-M400 Series Item Values Photocon E******F to E F Fuser Unit Life*6 E******F to E F Maintenance Unit Life*2 E******F to E F Total Pages 0 to 99999999 User's Guide *1 Available only when the jobs are stored by using the Quick Print Job feature. *2 Available only for AL-M400 Series. *3 Available only when the Network I/F setting in Network Menu is set to On. *4 Available only for AL-M300DN and AL-M400 Series.
AL-M300/AL-M400 Series User's Guide Prints a sheet showing the working status of the USB interface. PS3 Status Sheet Prints a sheet showing information about the PS3 mode such as the PS3 version. PS3 Font List, PCL Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font Sample Prints a sample of the fonts available for your selected printer emulation. Toner The number of asterisks (*) between “E” and “F” indicates the remaining service lives of consumables.
AL-M300/AL-M400 Series User's Guide ❏ Memory ❏ MAC Address Tray Menu Item Settings (default in bold) MP Tray Size A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, MON, DL, C6, CTM MP Type Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Labels, Thick, ExtraThk, Envelope, Special Cassette1 Size A4, A5, A6, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, CTM Cassette2 Size*1/ Cassette3 Size*1 *2/ Cassette4 Size*1 *2 A4, A5, B5, LT, HLT, LGL, GLT, GLG, EXE, F4, CTM Cassette1 Type/ Cassette2 Type*1/ C
AL-M300/AL-M400 Series User's Guide Lets you select the paper type loaded in the standard and optional paper cassettes. MP Tray AutoSel/ Cassette1 AutoSel/ Cassette2 AutoSel/ Cassette3 AutoSel (For AL-M400 Series only)/ Cassette4 AutoSel (For AL-M400 Series only) Specifies whether the tray can be selected for printing when Paper Source is selected for Auto Selection in the printer driver. Emulation Menu Note: You can specify different emulations for each interfaces.
AL-M300/AL-M400 Series Item Settings (default in bold) Resolution 300, 600, 1200 RITech On, Off Toner Save Off, On Density 1 to 3 to 5 Dot Correction Off, On Top Offset -99.0 ... 0.0 ... 99.0mm in 0.5 increments LeftOffset -99.0 ... 0.0 ... 99.0mm in 0.5 increments T Offset B -99.0 ... 0.0 ... 99.0mm in 0.5 increments L Offset B -99.0 ... 0.0 ... 99.0mm in 0.5 increments *1 The minimum and maximum of custom paper sizes vary depending on the tray.
AL-M300/AL-M400 Series User's Guide Specifies whether paper feeds into the printer from the MP tray, the standard paper cassette, or the optional paper cassette unit. If you select Auto, paper feeds from the paper source containing paper that matches your Paper Size setting. Orientation Specifies whether the page is printed in portrait or landscape orientation. Resolution Specifies the printing resolution. RITech Turning RITech on produces smoother and crisper lines, text, and graphics.
AL-M300/AL-M400 Series User's Guide c Important: Make sure that the printed image does not extend beyond the edge of the paper. Otherwise, you may damage the printer. T Offset B Adjusts the vertical printing position on the back of the paper when printing on both sides. Use this if the printout on the back is not where you expected. L Offset B Adjusts the horizontal printing position on the back of the paper when printing on both sides. Use this if the printout on the back is not where you expected.
AL-M300/AL-M400 Series Item Settings (default in bold) Extended Mode Off, On LCD Contrast 0 to 7 to 15 LCD Backlight*4 Auto, Off RAM Disk*5 Off, Normal, Maximum Convert to Simplex Odd Page, 1 Page, Off Confirm Media Type No, Yes Job Info. Display Pattern 1, Display Pattern 2, Off User's Guide *1 Available only when you use A4, A5, B5, LT, HLT, LGL, GLT, GLG, EXE, or F4 size paper. *2 Available only for ESCP2, FX, or I239X mode. *3 Not available in PS3 and PCL.
AL-M300/AL-M400 Series User's Guide Designates the number of copies to be printed, from 1 through 999. Duplex Turns duplex printing on or off. This allows you to print on both sides of a page. Binding Specifies the binding direction of the printout. Start Page Specifies whether duplex printing starts from the front or back of the page. Skip Blank Page Enables you to skip blank pages when printing.
AL-M300/AL-M400 Series User's Guide Allocates additional printer memory for printing data, as opposed to receiving it. You may need to turn this setting on if you are printing a very complex page. If a Print Overrun error message appears on the LCD panel during printing, turn this setting on and reprint your data. This reduces the amount of memory reserved for processing data so your computer may take longer to send the print job, but it will allow you to print complex jobs.
AL-M300/AL-M400 Series Optional RAM capacity Total RAM capacity User's Guide RAM Disk capacity Normal Maximum 128 MB 256 MB 64 MB 128 MB 256 MB 384 MB 128 MB 256 MB 512 MB 640 MB 256 MB 512 MB 1024 MB 1152 MB 512 MB 1024 MB Convert to Simplex In the duplex printing mode, specifies whether to print the last page of a job in one side printing mode.
AL-M300/AL-M400 Series User's Guide Clear All Warnings Clears all warning messages that appear on the LCD panel. Reset All Stops printing and clears the printer memory. The print jobs received from all interfaces are erased. Note: Performing Reset All clears print jobs received from all interfaces. Be careful not to interrupt someone else’s job. SelecType Init Restores the control panel menu settings to their default values.
AL-M300/AL-M400 Series User's Guide Clock Menu Item Settings (default in bold) Local Time Diff. -13:59 … 0:00 … +13:59 Time Setting 2000/ 01/01 00:00 to 2099/12/31 23:59 Date Format DD/MM/YY, MM/DD/YY, YY/MM/DD Local Time Diff. Specifies the current date and time by entering the time difference from Greenwich Mean time. Time Setting Specifies the current date and time by entering them directly. Date Format Specifies the format to display the date.
AL-M300/AL-M400 Series User's Guide Speed Specifies the pulse width of the ACKNLG signal when receiving data in the Compatibility mode or Nibble mode. When Fast is selected, the pulse width is about 1 μs. When Normal is selected, the pulse width is about 10 μs. Bi-D Allows you to specify the bidirectional communication mode. When you select Off, bidirectional communication is disabled. Buffer Size Determines the amount of memory to be used for receiving data and printing data.
AL-M300/AL-M400 Series User's Guide USB Speed Allows you to select the operation mode of USB interface. Selecting HS is recommended. Select FS if HS does not work on your computer system. Buffer Size Determines the amount of memory to be used for receiving data and printing data. If Maximum is selected, more memory is allocated for receiving data. If Minimum is selected, more memory is allocated for printing data.
AL-M300/AL-M400 Series Item Settings (default in bold) Form 5 … 64 … 128Lines CR Function CR, CR+LF LF Function LF, CR+LF Tray Assign 4K, 5S, 4 User's Guide *1 Available only when downloaded fonts are available. *2 Depending on the font that has been selected. FontSource Sets the default font source. Font Number Sets the default font number for the default font source. The available number depends on the settings you made.
AL-M300/AL-M400 Series User's Guide CR Function, LF Function These functions are included for users of particular operating systems, such as UNIX. Tray Assign Changes the assignment for the paper source select command. When 4 is selected, the commands are set as compatible with the HP LaserJet 4. When 4K is selected, the commands are set as compatible with the HP LaserJet 4000, 5000, and 8000. When 5S is selected, the commands are set as compatible with the HP LaserJet 5S.
AL-M300/AL-M400 Series User's Guide To use the Binary data, make sure your application supports Binary data and that SEND CTRL-D Before Each Job and SEND CTRL-D After Each Job are set to No. When this setting is set to On, you cannot use TBCP (Tagged binary communication protocol) in the printer driver settings. Text Detection When you select On, the text file is converted to a PostScript file when printing. This setting is available only when you select PS3 in the Emulation Menu.
AL-M300/AL-M400 Series User's Guide Font Selects the font. Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choose proportional spacing. Condensed Turns condensed printing on or off. T.Margin Sets the distance from the top of the page to the baseline of the first printable line. The distance is measured in inches. The smaller the value, the closer the printable line is to the top. Text Sets the page length in lines.
AL-M300/AL-M400 Series User's Guide Auto LF If you select Off, the printer does not send an automatic line-feed (LF) command with each carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On if your text lines overlap. Bit Image The printer is able to emulate the graphics densities set with the printer commands. If you select Dark, the bit image density is high, and if you select Light, the bit image density is low.
AL-M300/AL-M400 Series Item Settings (default in bold) ZeroChar 0, (or the zero character with a slash) User's Guide Font Selects the font. Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choose proportional spacing. Condensed Turns condensed printing on or off. T.Margin Sets the distance from the top of the page to the baseline of the first printable line. The distance is measured in inches.
AL-M300/AL-M400 Series User's Guide Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If you select Off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character. This function is handled automatically by most applications.
AL-M300/AL-M400 Series Item Settings (default in bold) Auto LF Off, On Alt. Graphics Off, On Bit Image Dark, Light ZeroChar 0, (or the zero character with a slash) CharacterSet 1, 2 User's Guide Font Selects the font. Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi (characters per inch). You can also choose proportional spacing. Code Page Selects the character tables. Character tables contain the characters and symbols used by different languages.
AL-M300/AL-M400 Series User's Guide Auto LF If you select Off, the printer does not send an automatic line-feed (LF) command with each carriage-return (CR). If On is selected, a line-feed command is sent with each carriage-return. Select On if your text lines overlap. Alt. Graphics Turns the Alternate Graphics option on or off. Bit Image The printer is able to emulate the graphics densities set with the printer commands.
AL-M300/AL-M400 Series User's Guide To enter the password, press the d Down or u Up button to select the character and press the r Right button to determine the character. After all characters are determined, press the OK button. Note: If you forget your password, contact your dealer. Note that when the password is initialized, the settings and data stored on the printer are deleted. Depending on your environment, settings, such as network connection settings, may need to be done again.
AL-M300/AL-M400 Series User's Guide Note: The printer does not enter the deep sleep mode in the following cases: - PS3 is selected in Network of Emulation Menu. - MS Network is set to On in Network Menu. To recover from the deep sleep mode, press the Wakeup/Sleep button. The printer recovers automatically when it receives a print job. Power Off Timer (Power Off mode) (For EU models only) When this setting is set to On, the printer automatically turns off at the time specified in the Time to Off setting.
AL-M300/AL-M400 Series User's Guide Format PS3 CompactFlash (For AL-M400 Series only) Formats the CompactFlash area where PostScript information is stored if a CompactFlash memory is installed. Delete All CompactFlash Data (For AL-M400 Series only) Deletes all data in the CompactFlash memory if a CompactFlash memory is installed. Extend Print Area Makes the maximum print area larger according to the printed data.
AL-M300/AL-M400 Series Feed Offset User's Guide -3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments Scan Offset Feed Offset2 Scan Offset2 FeedOffsetMP ScanOffsetMP FeedOffsetC1 ScanOffsetC1 FeedOffsetC2 ScanOffsetC2 FeedOffsetC3* ScanOffsetC3* FeedOffsetC4* ScanOffsetC4* TR Plain1 1 ... 6 ...
AL-M300/AL-M400 Series Temp Plain1 User's Guide -9 ... 0 ... 9 Temp Plain2 Temp SemiThk Temp Labels1 Temp Thick Temp ExtraThck Temp Thick3 Temp Envelope * Highland 0, 2, 4, 6 BTR Cleaning - Dev Refresh - Toner Refresh - Noise Level 0 ... 3 ... 7 Mono DiagnosisSht - Aavailable only for AL-M400 Series. Plain, Preprinted, Letterhead, Recycled, Color, Special Adjusts the print quality according to the paper type. Select 0 when a thin paper is printed.
AL-M300/AL-M400 Series User's Guide Feed Offset2 Adjusts the vertical position in which to star printing. The position moves lower on the sheet as the value increases. This setting is used when printing the printing on the backside of paper for duplex printing. Scan Offset2 Adjusts the horizontal position in which to start printing. The position moves to the right of the sheet as the value increases. This setting is used when printing on the backside of paper for duplex printing.
AL-M300/AL-M400 Series User's Guide Adjust this setting if black dots appear on the printed page when using the printer in locations at high altitudes. See the table below and select a suitable value according to the location the printer is being used. Value Altitude 0 0m 2 1000 m 4 2000 m 6 3000 m BTR Cleaning Cleans the transfer roller. This may eliminate stains that appear on the backside of printed paper documents. Do not turn off the printer until the LCD panel displays Ready.
AL-M300/AL-M400 Series User's Guide Bookmark Menu The bookmark menu appears by pressing the OK button while the LCD panel displays Ready. In the bookmark menu, the bookmarked setting items are listed and you can select one of them. The following menus are bookmarked by default. ❏ Reset Menu ❏ MP Tray Size ❏ System Information To register the menus in bookmark, see “How to register menus as bookmarks” on page 61 for details.
AL-M300/AL-M400 Series User's Guide The printer is canceling the specified print job and the current print job. This message appears when Cancel Job is selected after you specify the file to be canceled on the control panel. Can’t Print The print data is deleted because it is incorrect. Make sure the appropriate paper size and printer driver are used. Can’t Print Duplex The printer has encountered problems during duplex printing.
AL-M300/AL-M400 Series User's Guide The paper loaded in the printer does not match the paper type setting in the printer driver. Paper that matches only the paper size setting will be used for printing. To clear this warning message, select Clear Warning from the control panel’s Reset Menu. See “How to access the control panel menus” on page 60 for instructions. Clear Paper Jam wwww The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the location of the error.
AL-M300/AL-M400 Series User's Guide Cooling Down The printer is cooling down. This is not an error message, and will clear itself. Correct time using Time Setting The current time setting is reset because you did not connect the power cord for a long time. To clear this warning message, select Time Setting from Clock Menu and specify the current date and time. Duplex Memory Overflow There is not enough memory for duplex printing. The printer prints only on the front and ejects the paper.
AL-M300/AL-M400 Series User's Guide The installed CompactFlash memory needs to be formatted to use it with the printer. Select Yes to format the memory, or select No to cancel formatting. If you select No, CompactFlash Error is displayed and you cannot use the memory for the printer. In that case, turn off the printer and remove the CompactFlash memory. Formatting CF (For AL-M400 Series only) The CompactFlash memory is being formatted.
AL-M300/AL-M400 Series User's Guide The maintenance unit is not installed in the printer. Install the maintenance unit. For details, see the documentation supplied with the maintenance unit. ! Caution: If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, turn off the printer and wait 40 minutes to allow the heat to subside before doing so. Install Photoconductor The photoconductor unit is not installed in the printer.
AL-M300/AL-M400 Series User's Guide The printer has insufficient memory to execute the current task. Press the OK button on the control panel to resume printing, or cancel the print job. To cancel the print job, see “Canceling Printing” on page 109. Need Memory The printer has insufficient memory to complete the current print job. To clear this warning message, select Clear Warning from the control panel’s Reset Menu. See“How to access the control panel menus” on page 60 for instructions.
AL-M300/AL-M400 Series User's Guide The paper loaded in the specified paper source (tttt) does not match the required paper size (sssss). Replace the loaded paper with the correct size paper and press the OK button to resume printing, or cancel the print job. To cancel the print job, see “Canceling Printing” on page 109. If you press the OK button without replacing the paper, the printer will print on the loaded paper even though it does not match the required size.
AL-M300/AL-M400 Series User's Guide There is a problem with the photoconductor unit. Remove the photoconductor unit and reinsert it. If that fails to clear the error, replace the photoconductor unit with a new one. For details about replacement, see the instructions that come with the photoconductor unit. Please Wait Printing cannot start because the previous job is being processed. Try again after a few seconds.
AL-M300/AL-M400 Series User's Guide The output tray reached the maximum capacity. Removing the printouts will print the rest of the print job. Replace Feed Roller C1, Replace Feed Roller C2, Replace Feed Roller C3 (For AL-M400 Series only), Replace Feed Roller C4 (For AL-M400 Series only) The feed roller C1, C2, C3, or C4 has reached the end of its service life and needs to be replaced. If this error occurs, consult your dealer.
AL-M300/AL-M400 Series User's Guide The printer cannot store the data of your print job using the Reserve Job function. The maximum number of print jobs stored on the printer’s memory has been reached, or the memory has no more memory available to store a new job. To store a new print job, delete a previously stored job. Also, if you have any Confidential Jobs stored, printing those jobs will make more memory available.
AL-M300/AL-M400 Series User's Guide The photoconductor unit may not be installed correctly. Remove the photoconductor unit, shake it, and then reinsert it. If the error status still remains, turn the printer off and then on again. If this error persists, consult your dealer. Shake and reinstall Toner Cartridge The toner inside of the toner cartridge may be uneven. Remove the toner cartridge, rock it back and forth a few times so the toner is spread evenly, and then reinsert it.
AL-M300/AL-M400 Series User's Guide This message indicates that a ROM module in the slot is being written. Please wait until this message disappears. Wrong Password No print jobs have been saved with the password you entered. Wrong Photoconductor An inappropriate photoconductor unit is installed. Install only the photoconductor unit listed in “Consumable Products” on page 204. Wrong Toner Cartridge An inappropriate toner cartridge is installed.
AL-M300/AL-M400 Series User's Guide 3. Use the d Down or u Up button to scroll to the appropriate user name, then press the r Right button. 4. Use the d Down or u Up button to scroll to the appropriate job name, then press the r Right button. 5. Press the r Right button, then use the d Down and u Up buttons to select the number of copies. To delete the print job without printing any copies, press the d Down button to display Delete on the LCD panel. 6.
AL-M300/AL-M400 Series User's Guide To delete the print job, press the d Down or u Up button to display Delete on the LCD panel. 7. Press the r Right button to start printing or to delete the data. Printing a Configuration Status Sheet 1. Turn on the printer. The LCD panel shows Ready. 2. Press the r Right button three times. The printer prints a configuration status sheet. 3. Confirm that the information about the installed options is correct.
AL-M300/AL-M400 Series User's Guide Canceling Printing You can cancel printing from your computer by using the printer driver. To cancel a print job before it is sent from your computer, see “Cancelling a Print Job” on page 41. Using the Pause/Release button The W Pause/Release button on your printer is the quickest and easiest way to cancel printing. Pressing this button cancels the currently printing job or the specified print job in the printer’s memory. Follow the steps below to cancel the job. 1.
AL-M300/AL-M400 Series User's Guide 3. Press the d Down or u Up button to select Interrupt Printing, then press the OK button. Note: The operation is canceled and the printing restarts one minute after the printer is not operated.
AL-M300/AL-M400 Series User's Guide Chapter 4 Installing Options Optional Paper Cassette Unit For details about the paper types and sizes that you can use with the optional paper cassette unit, see “Lower paper cassette” on page 32. For specifications, see “Optional paper cassette unit” on page 203.
AL-M300/AL-M400 Series User's Guide Installing the optional paper cassette unit 1. Turn the printer off and unplug the power cord and interface cable. c Important: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2. Carefully take the optional paper cassette unit out from its carton and place it where you intend to set up the printer. 3. Confirm the bundled items. a. optional paper cassette unit b.
AL-M300/AL-M400 Series User's Guide 4. Pull out the MP tray. 5. Pull out the standard lower paper cassette. Note for AL-M300 Series users: Remove the protective materials from the optional paper cassette before proceeding to step 6.
AL-M300/AL-M400 Series User's Guide * protective material 6. Place the printer onto the optional paper cassette unit. Align each of the printer’s corners with those of the optional paper cassette unit. Then lower the printer until it rests securely on the optional paper cassette unit. Note for AL-M400 Series users: If multiple optional paper cassette units are connected in advance, place the printer onto the top paper cassette unit. 7.
AL-M300/AL-M400 Series User's Guide 8. Insert the standard lower paper cassette. 9. Insert the MP tray into the printer. 10. Close the MP tray.
AL-M300/AL-M400 Series User's Guide 11. Reconnect the interface cable and power cord, and then turn the printer on. To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 151. Removing the optional paper cassette unit Perform the installation procedure in reverse. Memory Module By installing Dual In-line Memory Module (DIMM), you can increase printer memory up to 1152 MB.
AL-M300/AL-M400 Series User's Guide 2. Remove the left side cover by loosening the screw on the back of the printer and sliding the cover backward. 3. Identify the RAM slot.
AL-M300/AL-M400 Series User's Guide 4. Confirm that the notch-b on the expansion memory module matches with that of the slot, and then firmly insert the bottom edge of the memory module into the slot until it stops. Then press both sides of the memory module up. Make sure that each notch-a of the memory module fits to each protrusion of the slot. a notch-a b notch-b c ❏Important: Do not force the memory module into the slot. ❏ Be sure to insert the memory module facing the correct way.
AL-M300/AL-M400 Series User's Guide 6. Tighten the screw on the back of the printer. c Important: Tighten the screw firmly to prevent the printer’s left side cover from the falling off when moving the printer. 7. Reconnect the interface cable and power cord and turn the printer on. To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 151.
AL-M300/AL-M400 Series User's Guide CompactFlash Memory (For AL-M400 Series only) Installing a CompactFlash memory An optional CompactFlash memory enables you to store overlay forms, use Reserve Job function, and improve the collate printing environment. ! Caution: Be careful when working inside the printer as some components are sharp and may cause injury. c Important: Before you install a CompactFlash memory, be sure to discharge any static electricity by touching a grounded piece of metal.
AL-M300/AL-M400 Series User's Guide 3. Identify the installation slot for a CompactFlash memory. * CompactFlash memory slot 4. Insert a CompactFlash memory into the slot.
AL-M300/AL-M400 Series User's Guide 5. Reattach the left side cover to the printer as shown below. 6. Tighten the screw on the back of the printer. 7. Reconnect the interface cable and power cord and turn the printer on. To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 151. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver.
AL-M300/AL-M400 Series User's Guide Removing a CompactFlash memory ! Caution: Be careful when working inside the printer as some components are sharp and may cause injury. c Important: Before you remove a CompactFlash memory, be sure to discharge any static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components. Perform the installation procedure in reverse.
AL-M300/AL-M400 Series User's Guide Chapter 5 Replacing Consumable Products/Maintenance Parts Precautions During Replacement Always observe the following handling precautions when replacing consumable products or maintenance parts. For details about the replacements, see the instructions that come with the consumable products. ! Caution: ❏ Be careful not to touch the fuser, which is marked with a caution label, or the surrounding areas.
AL-M300/AL-M400 Series User's Guide AL-M300 Series LCD Panel Message Description Replace Toner Cartridge The toner cartridge has reached the end of its service life. Replace Photoconductor The photoconductor unit has reached the end of its service life. Replace Fuser The fuser has reached the end of its service life. AL-M400 Series LCD Panel Message Description Replace Toner Cartridge The toner cartridge has reached the end of its service life.
AL-M300/AL-M400 Series User's Guide Chapter 6 Cleaning and Transporting the Printer Cleaning the Printer Note: The illustrations in this section show the AL-M400 Series as an example. The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth moistened with a mild detergent. c Important: Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage the components and the case.
AL-M300/AL-M400 Series User's Guide Cleaning the pickup roller MP tray 1. Open the MP tray. 2. Pull out the MP tray from the printer.
AL-M300/AL-M400 Series User's Guide 3. Pull out the standard lower paper cassette. 4. Gently wipe the rubber parts of the two pickup rollers inside the printer with a well-wrung wet cloth. * pickup roller 5. Gently wipe the rubber parts of the pickup roller on the MP tray with a well-wrung wet cloth.
AL-M300/AL-M400 Series User's Guide * pickup roller 6. Insert the lower paper cassette unit. 7. Insert the MP tray into the printer. 8. Close the MP Tray.
AL-M300/AL-M400 Series User's Guide Lower paper cassette 1. Open the MP tray. 2. Pull out the MP tray from the printer.
AL-M300/AL-M400 Series User's Guide 3. Pull out the lower paper cassette. 4. Gently wipe the rubber parts of the two pickup rollers inside the printer with a well-wrung wet cloth.
AL-M300/AL-M400 Series User's Guide 5. Gently wipe the rubber parts of the pickup roller on the lower paper cassette with a well-wrung wet cloth. * pickup roller 6. Insert the lower paper cassette unit.
AL-M300/AL-M400 Series User's Guide 7. Insert the MP tray into the printer. 8. Close the MP Tray. Transporting the Printer For long distances Before you move the printer, prepare the location where you are going to place it. See the following sections.
AL-M300/AL-M400 Series User's Guide Repacking the printer If you need to transport your printer for long distances, carefully repack it using the original box and packing materials. 1. Turn off the printer and remove the following items: ❏ Power cord ❏ Interface cables ❏ Loaded paper ❏ Installed options 2. Attach the protective materials onto the printer, then repack the printer in its original box. c Important: When moving the printer, always keep it horizontal.
AL-M300/AL-M400 Series User's Guide 2. Be sure to lift the printer by the correct positions as shown below. c Important: When moving the printer, always keep it horizontal. Note: The above illustrations show the AL-M400 Series as an example.
AL-M300/AL-M400 Series User's Guide Chapter 7 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor provide alert messages. Error Message Refer to Clear Paper Jam B For instructions on clearing this type of paper jam, see “Paper Jam B (Cover B)” on page 137. Clear Paper Jam MP C1 B For instructions on clearing this type of paper jam, see “Paper Jam MP, C1, C2, B (MP tray, Cassette1-2, Cover B)” on page 140.
AL-M300/AL-M400 Series User's Guide Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper. ❏ Do not remove jammed paper by force. Torn paper can be difficult to remove and might cause other paper jams. Pull the paper gently and steadily to avoid tearing it, falling down, and injuring yourself. ❏ Always try to remove jammed paper with both hands to avoid tearing it.
AL-M300/AL-M400 Series User's Guide 2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. ! Caution: Be careful not to touch the rollers in the fuser unit, they may be very hot. c ❏Important: Do not expose the photoconductor unit to sunlight at all and avoid exposing it to room light for more than three minutes. ❏ Do not touch the transfer roller on the transfer unit to avoid damaging it. 3. Unlock the release levers on the rear of the fuser unit.
AL-M300/AL-M400 Series User's Guide 4. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. 5. Lock the release levers. 6. Close cover B.
AL-M300/AL-M400 Series User's Guide Paper Jam MP, C1, C2, B (MP tray, Cassette1-2, Cover B) Note: Be sure to open and close cover B in the last step of the following procedure even if there is no jammed paper inside cover B. 1. Open the MP tray and remove it. 2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper.
AL-M300/AL-M400 Series User's Guide 3. Pull out the standard lower paper cassette. Note: When C2 is displayed on the LCD panel, pull out the optional paper cassette as well. 4. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper.
AL-M300/AL-M400 Series User's Guide 5. Open cover B. 6. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. ! Caution: Be careful not to touch the rollers in the fuser unit, they may be very hot. c ❏Important: Do not expose the photoconductor unit to sunlight at all and avoid exposing it to room light for more than three minutes. ❏ Do not touch the transfer roller on the transfer unit to avoid damaging it.
AL-M300/AL-M400 Series User's Guide 7. Unlock the release levers on the rear of the fuser unit. 8. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. 9. Lock the release levers.
AL-M300/AL-M400 Series User's Guide 10. Insert the lower paper cassette. 11. Insert the MP tray into the printer. 12. Close the MP Tray.
AL-M300/AL-M400 Series User's Guide 13. Close cover B. Paper Jam C2, C3, C4, E2, E3, B (Cassette2-4, Cover E2-E3, Cover B) Note: Be sure to open and close cover B in the last step of the following procedure even if there is no jammed paper inside cover B. The instruction describes about optional lower paper cassette C2 as an example. Use the same procedure for optional paper cassette C3 and C4. 1. Pull out the optional paper cassette from the cassette unit.
AL-M300/AL-M400 Series User's Guide Note: The optional paper cassette to be pulled out varies according to the error message displayed on the LCD panel. When C2, C3 and/or C4 is displayed, pull out the optional paper cassette C2, C3 and/or C4. 2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. 3. Open the rear cover of the optional paper cassette.
AL-M300/AL-M400 Series User's Guide 4. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. 5. Close the rear cover of the optional paper cassette.
AL-M300/AL-M400 Series User's Guide 6. Open cover B. 7. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. ! Caution: Do not touch the transfer roller on the transfer unit to avoid damaging it. c ❏Important: Do not expose the photoconductor unit to sunlight at all and avoid exposing it to room light for more than three minutes. ❏ Do not touch the transfer roller on the transfer unit to avoid damaging it.
AL-M300/AL-M400 Series User's Guide 8. Unlock the release levers on the rear of the fuser unit. 9. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper.
AL-M300/AL-M400 Series User's Guide 10. Lock the release levers. 11. Insert the optional paper cassette.
AL-M300/AL-M400 Series User's Guide 12. Close cover B. Printing a Configuration Status Sheet To confirm the current status of the printer, and that the options are installed correctly, print a configuration status sheet using the printer’s control panel or the printer driver. To print a configuration status sheet from the printer’s control panel, see “Printing a Configuration Status Sheet” on page 108.
AL-M300/AL-M400 Series User's Guide Cause What to do The printer is in the sleep mode (the Wakeup/Sleep button lights). Press the Wakeup/Sleep button to return the printer to ready status. The printer is in the power off mode. (For EU models only) Turn on the power switch. To not enter the power off mode, set Power Off Timer to Off in Energy Saver Menu on the control panel. The printer does not print (Ready light off) Cause What to do The printer is offline.
AL-M300/AL-M400 Series User's Guide The remaining service life of the consumables is not updated (Windows only) Cause What to do The interval between updating information for the consumables is too long. Press the Get Information Now button on the Consumable Info Settings dialog box. You can also change the interval for updating information about the consumables on the Consumable Info Settings dialog box.
AL-M300/AL-M400 Series * Server OS Client OS Additional Driver Windows 8, 8 x64, 7, Vista, Vista x64, Server 2012 x64, Server 2008, Server 2008 x64, or Server 2008 R2 Windows 8, 7, Vista, or XP clients x86 Type 3 - User Mode Windows 8 x64, 7 x64, Vista x64, or XP x64 clients x64 Type 3 - User Mode User's Guide The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows 2003 Service Pack 1, or later.
AL-M300/AL-M400 Series User's Guide The printout position is not correct Cause What to do The page length and margins may be set incorrectly in your application. Make sure that you are using the correct page length and margin settings in your application. The paper size setting may be incorrect. Make sure the correct paper size is set in the Tray Menu on the control panel. The MP Tray Size setting may be incorrect.
AL-M300/AL-M400 Series User's Guide Cause What to do The Density setting may be too dark. In the printer driver, click Extended Settings on the Optional Settings tab, and then lighten the Density setting. If the Density setting in the Printing Menu is set to 5, change it back to 3. There may be a temporary problem with the toner or developer. Try to perform Dev Refresh or Toner Refresh in the Printer Adjust Menu. Note that Toner Refresh consumes the toner.
AL-M300/AL-M400 Series Cause What to do The paper type setting may not be appropriate for the loaded paper. Set the appropriate paper type in the printer driver. User's Guide Adjust the TR settings in the Printer Adjust Menu. See“Printer Adjust Menu” on page 89 for details. There may be a temporary problem with the toner or developer. Try to perform Dev Refresh or Toner Refresh in the Printer Adjust Menu. Note that Toner Refresh consumes the toner. See “Printer Adjust Menu” on page 89 for details.
AL-M300/AL-M400 Series User's Guide Cause What to do There may be a problem with the photoconductor unit. Replace the photoconductor unit. See “Replacing Consumable Products/Maintenance Parts” on page 124. Toner smudges Cause What to do Your paper may be moist or damp. Do not store your paper in a humid or damp environment. You may not be using the correct type of paper for your printer. Smooth, high-quality copier paper is recommended for best results.
AL-M300/AL-M400 Series User's Guide Completely blank pages are output Cause What to do The printer may have loaded more than one sheet at a time. Remove the paper stack and fan it. Tap it on a flat surface to even the edges, then reload the paper. The problem may be with your application or interface cable. Print out a configuration status sheet. See “Printing a Configuration Status Sheet” on page 151. If a blank page is ejected, the problem may be with the printer.
AL-M300/AL-M400 Series User's Guide The printed image is light or faint Cause What to do Your paper may be moist or damp. Do not store your paper in a humid or damp environment. Cover B may not be closed securely. Open cover B, hold both ends of it, and then close again. The Toner Save mode may be on. Turn off the Toner Save mode using the printer driver or the printer’s control panel menus.
AL-M300/AL-M400 Series User's Guide Cause What to do The transfer roller may be dusty. Perform BTR Cleaning in the Printer Adjust Menu. See “Printer Adjust Menu” on page 89 for details. The fixing temperature may not be appropriate. Try to lower the temperature by adjusting the Temp settings in the Printer Adjust Menu. However, do this at your risk, as lowering the temperature too far may prevent normal fixing. See“Printer Adjust Menu” on page 89 for details.
AL-M300/AL-M400 Series User's Guide Insufficient memory to print all copies Cause What to do The printer does not have sufficient memory to collate print jobs. Reduce the contents of print jobs, or increase the available memory on your printer. You can increase the available memory by installing an optional memory module. See “Installing a memory module” on page 116 for details.
AL-M300/AL-M400 Series User's Guide The printout was on the wrong side of the paper when I did duplex printing. Cause What to do In duplex printing mode, the back side of the paper is printed first. However, if Convert to Simplex is set to On, and a job has an odd number of pages, the last page is printed on the front side of the paper. For single page jobs, printing is done on the front side of the paper whether Convert to Simplex is set to On or 1 Page.
AL-M300/AL-M400 Series User's Guide An installed option cannot be used Cause What to do The installed option is not defined in the printer driver. For Windows users: You have to make settings manually in the printer driver. See “Making Optional Settings” on page 170. The optional product is not available Cause What to do The printer does not recognize the optional product. Print a configuration status sheet to see if the printer recognizes the optional product.
AL-M300/AL-M400 Series User's Guide For details about your computer, contact your dealer. Printer software installation Incorrect or incomplete software installation can lead to USB problems. Take note of the following and perform the recommended checks to ensure proper installation. Checking printer software installation When using Windows, you must follow the steps in the Setup Guide packed with the printer to install the printer software.
AL-M300/AL-M400 Series User's Guide To cancel a print job before it is sent from your computer, see “Cancelling a Print Job” on page 41. Printing in the PostScript 3 Mode Problems The problems listed in this section are those that you may encounter when printing with the PostScript driver. All procedural instructions refer to the PostScript printer driver. The printer does not print correctly in the PostScript mode Cause What to do The printer’s emulation mode setting is incorrect.
AL-M300/AL-M400 Series User's Guide The printer or its driver does not appear in utilities in the printer configuration (Mac OS only) Cause What to do The printer name has been changed. Ask the network administrator for details, then select the appropriate printer name. The font on the printout is different from that on the screen Cause What to do The PostScript screen fonts are not installed. The PostScript screen fonts must be installed on the computer that you are using.
AL-M300/AL-M400 Series User's Guide The printer does not print normally via the USB interface Cause What to do For Windows users only The printer cannot print binary data when it is connected to the computer via the USB interface. Make sure that the Data Format setting, which is accessed by clicking Advanced on the PostScript sheet of the printer’s Properties, is set to ASCII or TBCP. The Data Format setting in the printer’s Properties is not set to ASCII or TBCP.
AL-M300/AL-M400 Series User's Guide Chapter 8 About the Printer Software Using the Printer Software for Windows Using the printer driver The printer driver is the software that allows you to adjust printer settings to get the best results. Note: The printer driver’s online help provides details on printer driver settings. Note for Windows Vista users: Do not press the power button or put your computer to standby or hibernate mode manually during printing.
AL-M300/AL-M400 Series User's Guide Windows 7 users Click the start button, select Devices and Printers. Then right-click the printer and select Printing preferences. Windows Vista, Server 2008 users Click Start, click Control Panel, then double-click Printers. Right-click your printer’s icon, then click Printing Preferences. Windows XP, Server 2003 users Click Start, click Printers and Faxes. Right-click your printer’s icon, then click Printing Preferences.
AL-M300/AL-M400 Series User's Guide Displaying consumable product information The remaining service life of the consumable products is displayed on the Basic Settings tab. Note: ❏ This function is available only when EPSON Status Monitor is installed. ❏ This information might be different from the information displayed in EPSON Status Monitor. Use EPSON Status Monitor to get more detailed information about consumable products.
AL-M300/AL-M400 Series User's Guide 5. Make sure that the Epson Status Monitor check box is selected, and then click Install. 6. When the installation is complete, click Cancel. Note: If you want to use the printer via the print server, you have to install EPSON Status Monitor from the Software Disc with administrator privileges in each client. Accessing EPSON Status Monitor Click the EPSON Status Monitor tray icon on the taskbar, then select the printer name and menu you want to access.
AL-M300/AL-M400 Series * User's Guide Order Online You can order consumable products and maintenance parts online. See “Order Online” on page 177. Tray Icon Settings You can set the information to display when the Tray icon is double-clicked while there are no jobs sent from the computer. You can also access any of the menus by clicking the appropriate tab on each information window. Note for Windows XP users: EPSON Status Monitor is not available when printing from a Remote Desktop connection.
AL-M300/AL-M400 Series Note: To change the two windows above, click or User's Guide . a. Paper: Displays the paper size, the paper type and the approximate amount of paper remaining in the paper source. b. Toner: Indicates the remaining service life of the toner cartridge. The toner icon flashes when the toner cartridge has some error or has neared the end of its service life. c. Photoconductor Unit: Indicates the remaining service life of the photoconductor unit.
AL-M300/AL-M400 Series b. Status: Waiting: Indicates the print job is waiting to be printed. Spooling: Indicates the print job is being spooled on your computer. Deleting: Indicates the print job is being deleted. Printing: Indicates the print job is printed currently. Completed: Indicates the print job have finished. Canceled: Indicates the print job have been canceled. Held: Indicates the print job is on hold. User's Guide c. User: Displays the user name. d.
AL-M300/AL-M400 Series User's Guide Client only Environments: ❏ When using the LPR connection (in Windows 8, 7, Vista, Vista x64, XP, or XP x64). ❏ When using the Standard TCP/IP connection (in Windows 8, 7, Vista, Vista x64, XP, or XP x64). ❏ When using the EpsonNet Print TCP/IP connection (in Windows 8, 7, Vista, Vista x64, XP, or XP x64). Note: If the user account used to log on to a client is different from the user account used to connect to the server, the job management function is not available.
AL-M300/AL-M400 Series User's Guide e. Display the Order Online window automatically check box: When this check box is selected, the Order Online window appears automatically when a replacement part becomes low or reaches end of service life. f. Display once a day when a replacement part is low check box: When this radio button is selected, the Order Online window appears automatically once a day when you start printing or display the status by accessing EPSON Status Monitor. g.
AL-M300/AL-M400 Series b. Order Now/Find Dealer button: User's Guide Connects to the URL where you can place an order and find the dealer nearest you. If you do not want a confirmation message, select the Do not display the confirmation message before connecting check box in the More Settings dialog box. The More Settings dialog box appears by clicking the More Settings button in the Notice Settings dialog box. c. Replacement Parts button: Displays the replacement parts information. d.
AL-M300/AL-M400 Series User's Guide The computers on a network can share a printer that is directly connected to one of them. The computer that is directly connected to the printer is the print server, and the other computers are the clients which need permission to share the printer with the print server. The clients share the printer via the print server.
AL-M300/AL-M400 Series User's Guide For Windows Vista, Vista x64, Server 2008, or Server 2008 x64, click Change sharing options, then click Continue. For Windows XP, XP x64, Server 2003, or Server 2003 x64, if the following menu appears, click either Network Setup Wizard or If you understand the security risks but want to share printers without running the wizard, click here. In either case, follow the on-screen instructions. 3. Select Share this printer, then type the name in the share name.
AL-M300/AL-M400 Series User's Guide Note: If the computers of the server and clients use the same OS, you do not have to install the additional drivers. Just click OK after step3. 5. Select Windows being used for clients, then click OK.
AL-M300/AL-M400 Series * Server OS Client OS Additional Driver Windows 8, 8 x64, 7, Vista, Vista x64, Server 2012 x64, Server 2008, Server 2008 x64, or Server 2008 R2 Windows 8, 7, Vista, or XP clients x86 Type 3 - User Mode Windows 8 x64, 7 x64, Vista x64, or XP x64 clients x64 Type 3 - User Mode User's Guide The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows 2003 Service Pack 1, or later.
AL-M300/AL-M400 Series User's Guide ❏ When you want to use EPSON Status Monitor at a client, you have to install EPSON Status Monitor from the Software Disc with administrator privileges in each client. ❏ If you want to monitor a shared printer with several users on a client computer, select the Allow monitoring of shared printers check box in EPSON Status Monitor.
AL-M300/AL-M400 Series User's Guide 3. For Windows 8 or 8 x64, if the shared printer is found automatically, click the printer name and Next, then go to the next step. If not, click The printer that I want isn't listed, then go to step 6. For Windows 7, 7 x64, Vista or Vista x64, click Add a network, wireless or Bluetooth printer. If the shared printer is found automatically, click the printer name and Next, then go to the next step.
AL-M300/AL-M400 Series User's Guide For Windows Vista, Vista x64, XP, or XP x64, click Browse for a printer, then click Next. Note: ❏ You can also type “\\(the name of the computer that is locally connected to the shared printer)\(the shared printer’s name)” in network path or queue name. ❏ You do not necessarily need to type the name of the shared printer. 7. For Windows 8, 8 x64, 7 or 7 x64, enter the host name of the computer or server that is connected the shared printer in the Printer.
AL-M300/AL-M400 Series User's Guide For Windows XP and XP x64, click the icon of the computer or server that is connected to the shared printer. When the dialog box to enter user name and password appears, enter the information about the print server, click the name of the shared printer, then click Next. Note: ❏ The name of the shared printer may be changed by the computer or server that is connected to the shared printer.
AL-M300/AL-M400 Series User's Guide Note: When Set as the default printer check box appears, select whether to use the printer as the default printer or not, then click Next or Finish. Installing the printer driver from the Software Disc Follow the instructions below to install the printer driver from the Software Disc that comes with your printer. The on-screen displays on the following pages may differ depending on the version of Windows OS. Note: ❏ A computer with a CD/DVD drive is necessary.
AL-M300/AL-M400 Series Client’s OS Folder Name Windows 8, 7, Vista or XP \Driver\Printer\\WINX86 Windows 8 x64, 7 x64, Vista x64 or XP x64 \Driver\Printer\\WINX64 User's Guide 3. Select the name of the printer, click OK, then follow the on-screen instructions.
AL-M300/AL-M400 Series User's Guide Note: If you use binary data for the network connection, you need to set Binary to On in the PS3 Menu on the control panel. For details about the settings, see the Network Guide. If you use the printer with a local connection, you cannot use binary data. Using the PostScript printer driver with Windows To print in the PostScript mode, you will have to install the printer driver.
AL-M300/AL-M400 Series User's Guide 4. For Windows 8, 8 x64, 7, 7 x64, Vista, Vista x64, Server 2012, Server 2008, or Server 2008 x64, select Add a local printer. For Windows XP, XP x64, 2000, Server 2003, click Next to proceed the next screen, select Local printer, then click Next. Note for Windows XP, 2000, or Server 2003 users: Do not select the Automatically detect and install my Plug and Play printer check box. 5.
AL-M300/AL-M400 Series User's Guide The Add Printer Wizard appears. 3. For Windows 8, 8 x64, 7, 7 x64, Vista, Vista x64, Server 2012, Server 2008, or Server 2008 x64, select Add a local printer. For Windows XP, XP x64, 2000, Server 2003, click Next to proceed the next screen, select Local printer, then click Next. Note for Windows XP, 2000, or Server 2003 users: Do not select the Automatically detect and install my Plug and Play printer check box. 4.
AL-M300/AL-M400 Series User's Guide Using the PostScript printer driver with Mac OS Installing the PostScript printer driver Note: Make sure that no applications are running on your Mac OS before installing the printer driver. For Mac OS X users Note: Make sure that Print & Fax ("Print & Scan" for Mac OS X 10.8 or 10.7) is not open. 1. Insert the printer Software Disc into your CD/DVD drive. 2. Double-click the CD/DVD drive icon. 3.
AL-M300/AL-M400 Series User's Guide 1. Open the System Preferences, and then double-click the Print & Fax ("Print & Scan" for Mac OS X 10.8 or 10.7) icon. The Print & Fax ("Print & Scan" for Mac OS X 10.8 or 10.7) window appears. 2. Click in the Printers window. 3. Select the protocol or the interface that you are using from the pop-up list. Note for IP Printing users: ❏ Make sure to select IP Printing. Do not select EPSON TCP/IP, because it cannot be used with the PostScript 3 printer driver.
AL-M300/AL-M400 Series User's Guide 6. Confirm that your printer’s name is added to the Printers list. Then quit Print & Fax ("Print & Scan" for Mac OS X 10.8 or 10.7). Accessing the PostScript printer driver You can change the PostScript printer driver settings in the PostScript printer driver. Changing the printer setup settings You can change or update the printer setup settings according to the options installed in your printer. For Mac OS X users 1.
AL-M300/AL-M400 Series User's Guide Your computer must be running one of the supported Microsoft Windows versions listed there, and must meet the system requirements of its operating system. Supported Printers If your CD/DVD drive is D:, open Epson_Universal_P6_Supplement.txt in the D:\Driver \PCLUniversal, and refer to Supported Printers. Supported Languages If your CD/DVD drive is D:, open Epson_Universal_P6_Supplement.txt in the D:\Driver \PCLUniversal, and refer to Supported Languages.
AL-M300/AL-M400 Series User's Guide Follow the on screen instructions.
AL-M300/AL-M400 Series User's Guide Appendix A Technical Specifications (AL-M300 Series) Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Available paper types * Paper type Description Plain paper Weight: 60 to 80 g/m² (Recycled paper is acceptable.*) Envelopes No paste and no tape.
AL-M300/AL-M400 Series User's Guide ❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or paper that uses high-temperature-sensitive ink (around 180˚C) ❏ Labels that peel easily or labels that do not cover the backing sheet completely ❏ Special surface-coated paper or special surface-colored paper ❏ Paper that has binder holes or is perforated ❏ Paper that has glue, staples, paper clips, or tape on it ❏ Paper that attracts static electricity ❏ Moist or damp pa
AL-M300/AL-M400 Series User's Guide Printer General Printing method: Laser beam scanning and dry electrophotographic process Resolution: 600 × 600 dpi, 1200 × 1200 dpi Continuous printing speed*1: Up to 35 pages per minute on A4 size paper Paper feed: Automatic or manual feed Paper feed alignment: Center alignment for all sizes Input paper supply: MP tray: Standard lower paper cassette: Optional paper cassette unit: plain paper Up to a 5.
AL-M300/AL-M400 Series User's Guide Paper output: Face-down tray For all paper types and sizes Paper output capacity: Face-down tray Up to 150 sheets of plain paper (80 g/m²) Printer language: ECP/Page ESC/P 2 24-pin printer emulation (ESC/P 2 mode) ESC/P 9-pin printer emulation (FX mode) IBM Proprinter emulation (I239X mode) Adobe PostScript3 (PS3 mode) PCL6/PCL5 emulation (PCL mode) PDF 1.
AL-M300/AL-M400 Series User's Guide Mechanical Dimensions Weight Height: 277 mm (10.9 in.) Width: 393 mm (15.5 in.) Depth: 426 mm (16.8 in.) Approx. 12 kg (about 26.5 lb) (Excluding consumables and options) Electrical 110-127 V 220-240 V Rated voltage 110 V-127 V 220 V-240 V Rated frequency 50 Hz/60 Hz 50 Hz/60 Hz Rated current 11.0 A 6A Average 431 W 439 W MAX 870 W 940 W During ready mode 37 W 39 W During sleep mode* 2.65 W 2.63 W During deep sleep mode 0.98 W 1.
AL-M300/AL-M400 Series EMC Directive 2004/108/EC User's Guide EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 Indication of the manufacturer and the importer in accordance with requirements of directive 2011/65/EU (RoHS) Manufacturer: SEIKO EPSON CORPORATION Address: 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392-8502 Japan Telephone: 81-266-52-3131 Importer: EPSON EUROPE B.V.
AL-M300/AL-M400 Series User's Guide Ethernet interface (For AL-M300DN only) You can use an IEEE 802.3 1000BASE-T/100BASE-TX/10BASE-Te straight-through shielded, twisted-pair interface cable with an RJ45 connector. Options Optional paper cassette unit Product code: C12C802761 Paper size: A4, A5, B5, Letter (LT), Half Letter (HLT), Legal (LGL), Government Letter (GLT), Government Legal (GLG), Executive (EXE), F4 Paper weight: 60 to 216 g/m² (16 to 57.
AL-M300/AL-M400 Series User's Guide Consumable Products Toner cartridge/Return toner cartridge Product code/Model: High Capacity Toner Cartridge 6089*1 Standard Capacity Toner Cartridge 6090*1 Return High Capacity Toner Cartridge*2 6091*1 Storage temperature: 0 to 35˚C (32 to 95˚F) Storage humidity: 15 to 80% RH *1 This product conforms to CE marking requirements in accordance with EMC Directive 2004/108/EC. *2 Return toner cartridge is not sold in some areas.
AL-M300/AL-M400 Series User's Guide Appendix B Technical Specifications (AL-M400 Series) Paper Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Available paper types * Paper type Description Plain paper Weight: 60 to 80 g/m² (Recycled paper is acceptable.*) Envelopes No paste and no tape.
AL-M300/AL-M400 Series User's Guide ❏ Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or paper that uses high-temperature-sensitive ink (around 195 ˚C) ❏ Labels that peel easily or labels that do not cover the backing sheet completely ❏ Special surface-coated paper or special surface-colored paper ❏ Paper that has binder holes or is perforated ❏ Paper that has glue, staples, paper clips, or tape on it ❏ Paper that attracts static electricity ❏ Moist or damp p
AL-M300/AL-M400 Series User's Guide Printer General Printing method: Laser beam scanning and dry electrophotographic process Resolution: 600 × 600 dpi, 1200 × 1200 dpi Continuous printing speed*1: Up to 45 pages per minute on A4 size paper Paper feed: Automatic or manual feed Paper feed alignment: Center alignment for all sizes Input paper supply: MP tray: Standard lower paper cassette: Optional paper cassette unit: plain paper Up to a 16.
AL-M300/AL-M400 Series User's Guide Paper output: Face-down tray For all paper types and sizes Paper output capacity: Face-down tray Up to 250 sheets of plain paper (80 g/m²) Printer language: ECP/Page ESC/P 2 24-pin printer emulation (ESC/P 2 mode) ESC/P 9-pin printer emulation (FX mode) IBM Proprinter emulation (I239X mode) Adobe PostScript3 (PS3 mode) PCL6/PCL5 emulation (PCL mode) PDF 1.
AL-M300/AL-M400 Series User's Guide Mechanical Dimensions Weight Height: 324 mm (12.8 in.) Width: 393 mm (15.5 in.) Depth: 426 mm (16.8 in.) Approx. 14 kg (about 30.9 lb) (Excluding consumables and options) Electrical 110-127 V 220-240 V Rated voltage 110 V-127 V 220 V-240 V Rated frequency 50 Hz/60 Hz 50 Hz/60 Hz Rated current 11.0 A 6A Average 466 W 454 W MAX 900 W 960 W During ready mode 44 W 52 W During sleep mode* 2.73 W 2.80 W During deep sleep mode 0.99 W 1.
AL-M300/AL-M400 Series EMC Directive 2004/108/EC User's Guide EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 Indication of the manufacturer and the importer in accordance with requirements of directive 2011/65/EU (RoHS) Manufacturer: SEIKO EPSON CORPORATION Address: 3-5, Owa 3-chome, Suwa-shi, Nagano-ken 392-8502 Japan Telephone: 81-266-52-3131 Importer: EPSON EUROPE B.V.
AL-M300/AL-M400 Series User's Guide Options Optional paper cassette unit Product code: C12C802771 Paper size: A4, A5, B5, Letter (LT), Half Letter (HLT), Legal (LGL), Government Letter (GLT), Government Legal (GLG), Executive (EXE), F4 Paper weight: 60 to 216 g/m² (16 to 57.5 lb) Paper feed: Three optional paper cassette units can be installed.
AL-M300/AL-M400 Series User's Guide Consumable Products Toner cartridge/Return toner cartridge Product code/Model: High Capacity Toner Cartridge 0697*1 Standard Capacity Toner Cartridge 0698*1 Return High Capacity Toner Cartridge*2 0699*1 Storage temperature: 0 to 35˚C (32 to 95˚F) Storage humidity: 15 to 80% RH *1 This product conforms to CE marking requirements in accordance with EMC Directive 2004/108/EC. *2 Return toner cartridge is not sold in some areas.
AL-M300/AL-M400 Series User's Guide Appendix C Where To Get Help Contacting Epson Support Before Contacting Epson If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product.
AL-M300/AL-M400 Series User's Guide World Wide Web (http://www.epson.com.tw) Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk (Phone: +0800212873) Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: Telephone number Fax number Address 02-23416969 02-23417070 No.20, Beiping E. Rd.
AL-M300/AL-M400 Series User's Guide Telephone number Fax number Address 07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804, Taiwan 07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807, Taiwan 08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900, Taiwan Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web (http://www.epson.com.
AL-M300/AL-M400 Series User's Guide ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Hotline (Phone): 84-8-823-9239 Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web (http://www.epson.co.
AL-M300/AL-M400 Series User's Guide Epson Service Center Jakarta Mangga Dua Mall 3rd floor No 3A/B Jl. Arteri Mangga Dua, Jakarta Phone/Fax: (62) 21-62301104 Bandung Lippo Center 8th floor Jl. Gatot Subroto No.2 Bandung Phone/Fax: (62) 22-7303766 Surabaya Hitech Mall lt IIB No. 12 Jl. Kusuma Bangsa 116 – 118 Surabaya Phone: (62) 31-5355035 Fax: (62)31-5477837 Yogyakarta Hotel Natour Garuda Jl. Malioboro No. 60 Yogyakarta Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No.
AL-M300/AL-M400 Series User's Guide Help for Users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited.
AL-M300/AL-M400 Series Phone: 603-56288288 Fax: 603-56288388/399 User's Guide Epson Helpdesk ❏ Sales enquiries and product information (Infoline) Phone: 603-56288222 ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) Phone: 603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available.
AL-M300/AL-M400 Series Location Telephone number Fax number Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26407176 / 77 079-26407347 User's Guide Helpline For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number.
AL-M300/AL-M400 Series User's Guide ❏ Enquiries on repair service and warranty Where To Get Help 221
AL-M300/AL-M400 Series User's Guide Index how to access....................................................................60 I239X.................................................................................84 information.......................................................................62 network..............................................................................77 panel settings....................................................................60 parallel.............................
AL-M300/AL-M400 Series F Fuser unit Specifications (AL-M300 Series).................................204 FX menu...............................................................................82 G Guides Font Guide........................................................................27 Network Guide.................................................................27 Online Help......................................................................27 Setup Guide...............................................
AL-M300/AL-M400 Series Overlay how to create (Windows)................................................53 how to print (Windows).................................................55 how to use (Windows)....................................................53 P Paper available paper (AL-M300 Series)...............................197 available paper (AL-M400 Series)...............................205 loading the lower paper cassette....................................32 loading the MP tray........................
AL-M300/AL-M400 Series About...............................................................................169 Printing menu......................................................................66 Problems contacting Epson...........................................................213 solving.............................................................................213 PS3 menu..............................................................................79 Q User's Guide Troubleshooting................
