User's Guide NPD6053-00 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of the Seiko Epson Corporation. ® ❏ Microsoft, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ❏ Apple, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
User's Guide Contents Contents Large Size Originals. . . . . . . . . . . . . . . . . . . . . . 39 Irregular Shaped Originals. . . . . . . . . . . . . . . . . 42 Photographs. . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Mixture of Originals. . . . . . . . . . . . . . . . . . . . . .50 Copyright Trademarks About This Manual Basic Scanning Introducing the Manuals. . . . . . . . . . . . . . . . . . . . . 7 Marks and Symbols. . .
User's Guide Contents Regular Cleaning Alert Settings. . . . . . . . . . . . . 90 System Administration. . . . . . . . . . . . . . . . . . . .90 Device Information. . . . . . . . . . . . . . . . . . . . . . . . 91 Part Names and Functions of the Flatbed Scanner Dock. . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Scanning from the Scanner Glass. . . . . . . . . . . . . . 93 Notes on Using the Flatbed Scanner Dock. . . . . . . . 95 Notes on Scanning from the ADF. . . . . . . . . . . .
User's Guide Contents Help for Users in Hong Kong. . . . . . . . . . . . . . 137 Help for Users in Malaysia. . . . . . . . . . . . . . . . 138 Help for Users in India. . . . . . . . . . . . . . . . . . . 138 Help for Users in the Philippines. . . . . . . . . . . .
User's Guide About This Manual About This Manual Introducing the Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Setup Guide (paper manual) Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems.
User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product and options. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the product and options. ❏ Some of the symbols used on your product and options are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Unplug the product, options, and the AC adapter, and refer servicing to qualified service personnel under the following conditions: The AC adapter or plug is damaged; liquid has entered the product, options, or the AC adapter; the product or the AC adapter has been dropped or the case has been damaged; the product, options, or the AC adapter does not operate normally or exhibits a distinct change in performance.
User's Guide Scanner Basics Scanner Basics Part Names and Functions Front A Control panel Indicates the scanner’s status and allows you to make scanning settings. B Edge guides Feeds originals straight into the scanner. Slide to the edges of the originals. C Input tray D Input tray extension Loads originals. Pull out the tray extension if originals are too big for the input tray. This prevents paper from curling and causing paper jams.
User's Guide Scanner Basics Back A Security slot Inserts a security lock for theft prevention. B USB port Connects a USB cable. C DC inlet Connects the AC adapter. A Scanner cover Pull the lever and open the scanner cover when cleaning inside the scanner and removing jammed paper. B Pickup roller Feeds originals. This needs to be replaced when the number of scans exceeds the service number of papers. C Separation roller Feeds originals separately one by one.
User's Guide Scanner Basics Control Panel Buttons and Light A Turns the scanner on or off. Do not turn off the scanner while the light is flashing because the scanner is operating or processing a job. B Displays the home screen. C Displays menus and messages. D Displays the help screen. You can check how to solve problems and how to load originals. E Use the u d l r buttons to highlight an item, and then press the OK button to open the selected menu or to make settings.
User's Guide Scanner Basics Guide to the Home Screen The following icons and menus are displayed on the home screen. A This icon indicates that you are on the home screen. B This icon indicates whether or not the DFDS Function feature is enabled. When enabled, the icon changes to . This feature skips double feed detection once and continues scanning. Enable this to scan originals that are detected as double feeds, for example plastic cards or envelopes.
User's Guide Scanner Basics Related Information & “Scanning Using the Control Panel” on page 54 & “Menu Options on the Control Panel” on page 86 & “Replacing the Roller Assembly Kit” on page 107 Viewing Guidance Animations You can watch animated guides that explain how to maintain the scanner, replace the rollers, place various kind of originals, and so on. ❏ Press the button on the scanner to display the help screen. Select How To, and then select the items that you want to view.
User's Guide Scanner Basics 3. Select Restrict User Access using the l or r button, and then press the OK button. 4. Select On using the d or u button, and then press the OK button. 5. When the message To enable Restrict User Access, see your documentation. is displayed, hold down the u and d buttons simultaneously for more than one second. After Restrict User Access is set, you are returned to the Settings screen. 6. Next, check that the Restrict User Access is set correctly.
User's Guide Scanner Basics Device Information ❏ Number of Scans After Replacing Roller ❏ Number of Scans After Regular Cleaning Settings ❏ Scanner Settings · Paper Protection · Detect Glass Dirt · Ultrasonic Double Feed Detection ❏ Sleep Timer ❏ Power Off Timer ❏ Language ❏ Regular Cleaning Alert Settings ❏ System Administration Information on Applications This section introduces the application products available for your scanner. The latest application can be installed at the Epson Web site.
User's Guide Scanner Basics By registering a series of operations in advance as a job, you can perform all of the operations by simply selecting the job. By assigning a job to the scanner’s control panel, you can start a job from the control panel (Button Assignment). Separation Function: You can automatically process complicated sorting or organizing by using a variety of detection methods such as blank pages with/without barcodes which are inserted between the originals, or barcodes on the originals.
User's Guide Scanner Basics * Windows only Network Interface Unit Codes You can scan through a network by using Document Capture Pro (Windows only). By registering frequently used scan process settings such as save, sort, transfer, and so on, with a name such as "job", you can reduce the workload and increase efficiency by simply selecting “job” on the control panel. See the manual for more details. Note: You cannot use the Network Interface Unit and the Flatbed Scanner Dock at the same time.
User's Guide Scanner Basics & “Placing Photographs” on page 45 Roller Assembly Kit Codes Parts (the pickup roller and separation roller) should be replaced when the number of scans exceeds the service number. You can check the latest number of scans on the control panel or in the Epson Scan 2 Utility.
User's Guide Specifications of Originals and Placing Originals Specifications of Originals and Placing Originals Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the ADF. General Specifications for Originals being Scanned Type of Original Thickness Size Plain paper 27 to 413 g/m2 Fine paper A8 size or less: 127 to 413 g/m2 Maximum: 215.9×6,096.0 mm (8.5×240.0 in.) Recycled paper Plastic cards: 1.24 mm (0.05 in.
User's Guide Specifications of Originals and Placing Originals Specifications of Standard Size Originals The list of the standard size originals you can load on the scanner. Size Measurement Thickness Paper Type Loading Capacity * Legal 215.9×355.6 mm 27 to 413 g/m2 Plain paper Thickness of the originals stack: under 12 mm (0.47 in.) (8.5×14 in.
User's Guide Specifications of Originals and Placing Originals Size Thickness Paper Type Loading Capacity Width: 50.8 to 215.9 mm 50 to 130 g/m2 Plain paper 1 sheet (2.0 to 8.5 in.) Fine paper Length: 393.8 to 6,096.0 mm Recycled paper (15.5 to 240.0 in.) Specifications of Plastic Cards The specification of plastic card you can load into the scanner. Size Card Type Thickness Loading Capacity Loading Direction ISO7810 ID-1 Type With embossing 1.24 mm (0.05 in.
User's Guide Specifications of Originals and Placing Originals Type Size Thickness Loading Capacity of the Carrier Sheet Originals that cannot be loaded directly into the scanner A3*1 0.3 mm (0.012 in.) or less 10 sheets A4 (excluding the thickness of the Carrier Sheet) B4*1 Letter Legal*1 B5 A5 B6 A6 A8 Custom size: ❏ Width: up to 431.8 mm (17 in.) *2 ❏ Length: up to 297 mm (11.7 in.) *3 *1 Fold in half to set. *2 Originals that are wider than 215.9 mm (8.5 in.) need to be folded in half.
User's Guide Specifications of Originals and Placing Originals ❏ Perforated originals ❏ Original with labels or stickers ❏ Carbon-less paper ❏ Curled originals ❏ Coated paper c Important: Carbon-less paper contains chemical substances that may harm the rollers. If you scan carbon-less paper, clean the pickup roller and the separation roller regularly. Also, scanning carbon-less paper may shorten the life cycle of the rollers faster than scanning plain paper.
User's Guide Specifications of Originals and Placing Originals Note: ❏ Do not feed photos, valuable original artwork, or important documents which you do not want to damage or deface into the scanner directly. Misfeeding may wrinkle or damage the original. When scanning such originals, make sure you use the Carrier Sheet (sold separately). ❏ Rippled, wrinkled, or curled originals can also be scanned if you use the Carrier Sheet (sold separately).
User's Guide Specifications of Originals and Placing Originals Size Measurement Thickness Paper Type Loading Capacity * Legal 215.9×355.6 mm 27 to 413 g/m2 Plain paper Thickness of the originals stack: under 12 mm (0.47 in.) (8.5×14 in.) Fine paper Recycled paper 80 g/m2: 80 sheets 90 g/m2: 69 sheets 104 g/m2: 59 sheets 127 g/m2: 50 sheets 157 g/m2: 40 sheets 209 g/m2: 30 sheets 256 g/m2: 24 sheets 413 g/m2: 14 sheets The loading capacity varies depending on the paper type. Letter 215.9×279.
User's Guide Specifications of Originals and Placing Originals Placing Standard Size Originals 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. Note: ❏ For A4 size or larger originals, make sure you pull out and extend the input tray extension.
User's Guide Specifications of Originals and Placing Originals 3. Fan the originals. Hold both ends of the originals and fan them a few times. 4. Align the edges of the originals with the printed side facing down and slide the leading edge into a wedge shape. 5. Load the originals into the input tray facing down with the top edge facing into the ADF. Slide the originals into the ADF until they meet resistance.
User's Guide Specifications of Originals and Placing Originals 6. Slide the edge guides to fit the edge of the originals making sure there are no gaps between the originals and the edge guides. Otherwise, the originals may be fed skewed. Note: ❏ When scanning originals with punch holes such as loose leaf paper, load the originals with the holes facing to the side or facing down. There must not be any holes within a 30 mm (1.2 inches) strip at the center of the originals.
User's Guide Specifications of Originals and Placing Originals Long Paper Specifications of Long Paper The specification of long paper you can load into the scanner. Size Thickness Paper Type Loading Capacity Width: 50.8 to 215.9 mm 50 to 130 g/m2 Plain paper 1 sheet (2.0 to 8.5 in.) Fine paper Length: 393.8 to 6,096.0 mm Recycled paper (15.5 to 240.0 in.) Placing Long Paper 1. Slide out the output tray.
User's Guide Specifications of Originals and Placing Originals 3. Load the original straight into the input tray, facing down with the top edge facing into the ADF. Slide the original into the ADF until it meets resistance. 4. Adjust the edge guides to fit the edge of the long paper making sure there are no gaps between the edge of the paper and the edge guides. Otherwise, the originals may be fed skewed.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You can scan long paper in the following resolutions. · 393.8 to 1346.2 mm (15.5 to 53 in.) in length: 600 dpi or less · 1346.3 to 5,461.0 mm (53 to 215 in.) in length: 300 dpi or less · 5,461.1 to 6,096.0 mm (215 to 240 in.) in length: 200 dpi or less ❏ You need to specify the paper size in the Epson Scan 2 window.
User's Guide Specifications of Originals and Placing Originals Size Card Type Thickness Loading Capacity Loading Direction ISO7810 ID-1 Type With embossing 1.24 mm (0.05 in.) or less 1 card Horizontal (Landscape) Without embossing 1.1 mm (0.04 in.) or less 5 cards 54.0×85.6 mm (2.1×3.3 in.) Placing Plastic Cards 1. Slide out the output tray and raise the stopper. 2. Slide the edge guides on the input tray all the way out.
User's Guide Specifications of Originals and Placing Originals 3. Load the plastic cards into the input tray facing down with the top edge facing into the ADF. Slide the plastic cards into the ADF until they meet resistance. c Important: Do not load plastic cards vertically.
User's Guide Specifications of Originals and Placing Originals 4. Slide the edge guides to fit the edge of the plastic cards. Note: To scan plastic cards, set the appropriate setting in the Epson Scan 2 window. When you are using Document Capture Pro, you can open the window by pressing the Detailed Settings button on the Scan Settings screen. Select Plastic Card (Landscape) in Document Size or select Off in Detect Double Feed on the Main Settings tab in Epson Scan 2.
User's Guide Specifications of Originals and Placing Originals Placing Laminated Cards 1. Slide out the output tray and raise the stopper. 2. Slide the edge guides on the input tray all the way out.
User's Guide Specifications of Originals and Placing Originals 3. Load the laminated cards into the input tray facing down with the top edge facing into the ADF. Slide the laminated cards into the ADF until they meet resistance. 4. Slide the edge guides to fit the edge of the laminated cards. Note: To scan laminated cards, set the appropriate setting in the Epson Scan 2 window.
User's Guide Specifications of Originals and Placing Originals Related Information & “Required Settings for Special Originals in Epson Scan 2” on page 71 Large Size Originals Specifications of Large Size Originals By using the Carrier Sheet sold separately and folding the originals in half, you can scan originals larger than A4 size, such as A3 or B4 sizes. Size Thickness Paper Type Loading Capacity of the Carrier Sheet Up to A3 0.3 mm (0.012 in.
User's Guide Specifications of Originals and Placing Originals 2. Slide the edge guides on the input tray all the way out. 3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the carrier sheet by folding it in half so that the side to be scanned is facing out, with the right side at the front. 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance.
User's Guide Specifications of Originals and Placing Originals 5. Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed. Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ To scan both sizes and stitch them together, set the appropriate setting in the Epson Scan 2 window.
User's Guide Specifications of Originals and Placing Originals Irregular Shaped Originals Specifications of Irregular Shaped Originals By using the Carrier Sheet sold separately, you can scan originals that are wrinkled, curled, very thin, or irregularly shaped. Size Thickness Loading Capacity of the Carrier Sheet Up to A4 0.3 mm (0.012 in.) or less 10 sheets (excluding the thickness of the Carrier Sheet) Placing Irregular Shaped Originals 1. Extend the input tray extension.
User's Guide Specifications of Originals and Placing Originals 3. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the center of the Carrier Sheet with the side to be scanned facing down. 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list, select Auto Detect. When using Epson Scan 2, you can also select Customize to create a custom document size.
User's Guide Specifications of Originals and Placing Originals Placing Photographs 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out. 3. Place the Carrier Sheet with the illustration on the front edge facing up and place the photo in the center of the Carrier Sheet with the side to be scanned facing down.
User's Guide Specifications of Originals and Placing Originals 4. Load the Carrier Sheet into the input tray with the top edge facing into the ADF. Slide the Carrier Sheet into the ADF until it meets resistance. 5. Slide the edge guides to fit the edge of the Carrier Sheet making sure there are no gaps between the Carrier Sheet and the edge guides. Otherwise, the carrier sheet may be fed skewed.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in the Document Size list, select Auto Detect. When using Epson Scan 2, you can also select Customize to create a custom document size.
User's Guide Specifications of Originals and Placing Originals Placing Envelopes 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. 2. Slide the edge guides on the input tray all the way out.
User's Guide Specifications of Originals and Placing Originals 3. Load the envelopes into the input tray facing down making sure that the opened edge (flap side) of the envelope is facing to the side. For envelopes with the opened edge (flap side) on the shorter side, you can load the envelope with the opened edge (flap side) facing up. Slide the envelopes into the ADF until they meet resistance. c Important: Do not load envelopes with adhesives on them.
User's Guide Specifications of Originals and Placing Originals 4. Slide the edge guides to fit the edge of the envelopes making sure there are no gaps between the envelopes and the edge guides. Otherwise, the envelopes may be fed skewed. Note: ❏ We recommend selecting the appropriate rotation angle or Auto as the Rotate setting in the application. ❏ To scan envelopes, set the appropriate setting in the Epson Scan 2 window.
User's Guide Specifications of Originals and Placing Originals Placing a Mixture of Originals at Different Sizes 1. Extend the input tray extension. Slide out the output tray, extend the output tray extension, and then raise the stopper. Note: If there are any thick originals, to stop them from bumping into the output tray and falling out, store the output tray and do not use it to stack the ejected originals. 2. Slide the edge guides on the input tray all the way out.
User's Guide Specifications of Originals and Placing Originals 3. Load the originals at the center of the input tray in descending order of paper size with the widest at the back and the narrowest at the front. c Important: Check the following points when setting different sizes of originals. ❏ Slide the originals with their leading edges aligned, until they meet resistance in the ADF. ❏ Set the originals at the center of the input tray. Refer to the u mark on the scanner as your guide.
User's Guide Specifications of Originals and Placing Originals Related Information & “Scanning Different Sizes or Types of Originals One by One (Automatic Feeding Mode)” on page 75 53
User's Guide Basic Scanning Basic Scanning Scanning Using the Control Panel You can scan originals from the control panel by using jobs created in Document Capture Pro (Windows)/ Document Capture (Mac OS). Note: ❏ Before scanning, install Document Capture Pro/Document Capture on your computer and create the job. There is a preset job that saves scanned images as PDFs. ❏ Document Capture Pro does not support Windows Vista/Windows XP. ❏ Make sure that the scanner and the computer are correctly connected. 1.
User's Guide Basic Scanning Note: ❏ You can start scanning immediately on the Select Job screen by pressing the ] button. ❏ Press the d button to make Scanner Settings. · Slow: Slows down the scanning speed. Use this to scan originals that are likely to jam, for example thin paper. · DFDS Function: Skips double feed detection once and continues scanning. Use this to scan originals that are detected as double feeds, for example plastic cards or envelopes.
User's Guide Basic Scanning If you want to edit the scan settings, press the OK button. Select the item using the u or d button, and then edit the setting using l or r button. When you have finished editing the job, press the OK button. Note: If you set Disable job setting changes on control panel in Document Capture Pro/Document Capture, you cannot change the settings. 6. Press the ] button to start scanning.
User's Guide Basic Scanning Note: Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server. 1. Start Document Capture Pro. ❏ Windows 10 Click the start button, and then select Epson Software > Document Capture Pro. ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Document Capture Pro.
User's Guide Basic Scanning 3. Click New Job. The Job Settings screen is displayed. 4. Set the Job Name.
User's Guide Basic Scanning 5. Make scanning settings on the 1. Scan tab. ❏ Source: Select the source where the original is placed. Select double-sided to scan both sides of the originals. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color you want to use to save the scanned image. ❏ Rotation: Select the rotation angle depending on the original you want to scan. ❏ Resolution: Select the resolution. Note: You can also adjust the image using following items.
User's Guide Basic Scanning 6. Click 2. Save, and then make the save settings. ❏ File Name: Set the file name you want to use when saving the scanned image. Click Details to change the settings for component items for the file name, and then click File Name Components to add the items. ❏ File Type: Select the save format from the list. Click Option to make detailed settings for the file. ❏ Browse: Select the save folder for the scanned image. ❏ Apply job separation: Select to make separation settings. 7.
User's Guide Basic Scanning Note: ❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance. ❏ If you want to use Evernote as the destination, download the Evernote application from the Evernote Corporation Website and install it before using this feature. 8. Click OK to close the Job Settings screen. 9. Click OK to close the job list screen. 10. Place the original. 11. Click the job icon. The selected job is performed. 12.
User's Guide Basic Scanning Scanning Using Document Capture (Mac OS) This application allows you to perform various tasks such as saving the image to your computer, sending it by email, printing, and uploading to a server or a cloud service. You can also register scanning settings for a job to simplify scanning operations. See the Document Capture help for details on the features. Note: Do not use the Fast User Switching function while using your scanner. 1. Start Document Capture.
User's Guide Basic Scanning 2. Click . The Job List screen is displayed. Note: A preset job is available that allows you to save scanned images as a PDF. When using this job, skip this procedure and go to procedure 10. 3. Click the + icon. The job setting screen is displayed.
User's Guide Basic Scanning 4. Set the Job Name. 5. Make scanning settings on the Scan tab. ❏ Source: Select the source where the original is placed. Select double-sided to scan both sides of the originals. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color you want to use to save the scanned image. ❏ Rotation: Select the rotation angle depending on the original you want to scan. ❏ Resolution: Select the resolution.
User's Guide Basic Scanning Note: You can also adjust the image using following items. ❏ Text Enhancement: Select to make blurred letters in the original clear and sharp. ❏ Correct Document Skew: Select to correct the slant of the original. ❏ Skip Blank Page: Select to skip blank pages if there are any in the originals. 6. Click Output, and then make the output settings. ❏ Save in: Select the save folder for the scanned image.
User's Guide Basic Scanning 7. Click Destination, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click the ? (Help) icon for details on each item. Note: ❏ If you want to upload to a cloud service, you need to set up your account with the cloud service in advance.
User's Guide Basic Scanning 11. Select the job from the pull down list, and then click the icon. The selected job is performed. 12. Follow the on-screen instructions. The scanned image is saved using the settings you made for the job. Note: and make scanning settings, You can scan the originals and send the scanned image without using the job. Click and then click Preview Scan. Next, click the destination to which you want to send the scanned image.
User's Guide Basic Scanning ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2. ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2. 3. Make the following settings on the Main Settings tab. ❏ Scanning Side: Select the side of the original you want to scan. Select Double-Sided to scan both sides of the originals.
User's Guide Basic Scanning Note: ❏ ADF is set as the Document Source automatically. ❏ On the Main Settings tab, you can also make the following settings. ❏ Stitch Images: Select to stitch the images on the front and rear when scanning both sides of the original. ❏ Rotate: Select to rotate the original clockwise and scan it. ❏ Correct Document Skew: Select to correct the slant of the original.
User's Guide Basic Scanning 5. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. After selecting the save format, select Options from the list. ❏ File Name: Check the save file name displayed. You can change settings for file name by selecting Settings from the list. ❏ Folder: Select the save folder for the scanned image from the list.
User's Guide Basic Scanning & “Setting a Resolution That Suits the Scanning Purpose” on page 71 Required Settings for Special Originals in Epson Scan 2 You need to set certain items on the Main Settings tab in Epson Scan 2 when scanning special originals. Type of Original Required Settings Envelopes Select Off in Detect Double Feed. Plastic cards Select Plastic Card (Landscape) on the Document Size list, or select Off in Detect Double Feed.
User's Guide Basic Scanning List of Recommended Resolutions to Suit Your Purpose See the table and set the appropriate resolution for the purpose of your scanned image.
User's Guide Advanced Scanning Advanced Scanning Setting a Job (Scan, Save, and Send) When performed in order, the following operations are known as a job: 1. Scan > 2. Save > 3. Send. By registering a series of operations in advance as a job using Document Capture Pro (Windows), Document Capture (Mac OS) or Document Capture Pro Server (Windows Server), you can perform all of the operations by simply selecting the job. Note: Document Capture Pro does not support Windows Vista/Windows XP.
User's Guide Advanced Scanning Creating and Registering a Job (Mac OS) Explains how to set a job in Document Capture. See the Document Capture help for details on the features. 1. Start Document Capture. 2. Click the icon on the main window. The Job List window is displayed. 3. Click the + icon. The Job Settings window is displayed. 4. Make the job settings on the Job Settings window. ❏ Job Name: Enter the name of the job you want to register.
User's Guide Advanced Scanning 2. Click Job Settings on the top screen The Job List is displayed. 3. Click Button Assignment. The Button Assignment screen is displayed. 4. Select the job you want to run on the control panel from the pull-down menu. 5. Click OK to return to the Job List screen. The job is assigned to the scanner’s control panel. 6. Click OK to return to the top screen.
User's Guide Advanced Scanning When you are using Document Capture Pro, you can also use Automatic Feeding Mode. 1. Start Epson Scan 2. Note: When you are using Document Capture Pro, you can open the Epson Scan 2 window by pressing the Detailed Settings button on the Scan Settings screen. 2. Select Automatic Feeding Mode on the Main Settings tab. 3. Make other settings for scanning in the Epson Scan 2 main window. 4. Click Scan.
User's Guide Advanced Scanning 5. Adjust the edge guides, and then place the original in the ADF. Scanning starts automatically. 6. After scanning stops, place the next original in the ADF. Repeat this procedure until you have scanned all originals. Note: Press the d button to make Scanner Settings. · Slow: Slows down the scanning speed. Use this to scan originals that are likely to jam, for example thin paper. · DFDS Function: Skips double feed detection once and continues scanning.
User's Guide Advanced Scanning When scanning multiple documents and using separator information or a specified number of pages to separate the document into multiple files, each separated file can be saved to a specific folder. For example, you can make separation settings such as the following. Note: Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server.
User's Guide Advanced Scanning Sorting and Saving Scanned Images into a Separate Folder You can sort scanned images automatically and save them to a separate folder using Document Capture Pro. To sort scanned images, you can use a variety of detection methods such as blank pages inserted between the originals or barcodes on the originals. 1. Place the originals including indicators, such as blank pages, between the pages where you want to separate the scanned images. 2. Start Document Capture Pro. 3.
User's Guide Advanced Scanning 5. Set the Job Name. 6. Make scanning settings on the 1. Scan tab.
User's Guide Advanced Scanning 7. Click 2. Save, make the save settings, and then select Apply job separation. 8. Click Separation Settings.
User's Guide Advanced Scanning 9. Select Separator on the Job Separation Settings screen. ❏ Fixed Page: Select to separate by each specified page and split into files. ❏ Blank Page: Select to separate by detecting blank pages. ❏ Barcode: Select to separate by detecting barcodes. ❏ OCR: Select to detect characters using OCR (Optical Character Recognition) and separate accordingly. ❏ Form: Select to separate by detecting the type of Form.
User's Guide Advanced Scanning 11. Click 3. Send, and then select the Destination. Destination setting items are displayed according to the destination you selected. Make detailed settings as necessary. Click Help for details on each item. 12. Click OK to close the Job Settings screen. 13. Click OK to close the job list screen. The separation job is created. 14. Click the job icon. The separation job is performed.
User's Guide Advanced Scanning 15. Follow the on-screen instructions. The scanned image is separated and saved using the settings you made for the job. Related Information & “Scanning Using Document Capture Pro (Windows)” on page 56 & “Placing Originals” on page 26 Saving as an Office Format File (for Windows Only) You can save the scanned image as a Microsoft® Office format file using Document Capture Pro. You can select the following formats. ❏ Microsoft® Word (.docx) ❏ Microsoft® Excel® (.
User's Guide Advanced Scanning 4. Click Scan Settings to display the Scan Settings screen. 5. Make the scanning settings, and then click OK. 6. Click one of the destination icons. Scanning starts. After scanning, the Save Settings window or Transfer Settings window is displayed. 7. Select the Office format file you want to save as from the File Type list. 8. Click Option to display the optional settings window. 9. Make settings for each item in the window, and then click OK. 10.
User's Guide Menu Options on the Control Panel Menu Options on the Control Panel You can start scanning, perform maintenance, make scanner settings, and view scanner information from the control panel. Scan You can start jobs on your computer that were created in Document Capture Pro (Windows)/Document Capture (Mac OS). Scanner Settings You can display the Scanner Settings screen by pressing the d button on the Select Job screen. Slow Slows down the feeding speed whenever scanning.
User's Guide Menu Options on the Control Panel Level Examples of Protectable Paper Detection Sensitivity for Feeding Skew On-Highest Thin paper(Vertical), such as application forms High c Important: ❏ This feature does not reduce damage to all jammed originals. ❏ Depending on the condition of the originals being fed, you cannot detect feeding errors. Note: Depending on the original, the condition of the originals being fed, and the level you set, this feature may not work correctly.
User's Guide Menu Options on the Control Panel Original Size Select the size of the original you placed on the scanner. Source Select the side of the original you want to scan. ❏ 2-Sided: Scans both sides of the original. ❏ 1-Sided: Scans only the front side of the original. Copies Set the copy number when printing the scanned image using the printer. Scanner Maintenance Roller Cleaning Displays how to clean the roller inside the scanner.
User's Guide Menu Options on the Control Panel Paper Protection Reduces damage to the originals by stopping scanning immediately when the following status is detected. ❏ A feeding error for the originals occurs ❏ Originals are fed askew Select the detection level to enable this feature. See the table below for details on each level.
User's Guide Menu Options on the Control Panel Sleep Timer Adjust the time period for entering sleep mode (energy saving mode) when the scanner has not performed any operations. The LCD screen turns black when the set time has passed. Related Information & “Energy Saving” on page 113 Power Off Timer Turn the scanner off automatically when no operations have been performed for the specified time. Set the time period before the scanner turns off. Any increase will affect the product’s energy efficiency.
User's Guide Menu Options on the Control Panel Device Information Status This menu is only available when the icon is displayed on the home screen. Indicates the following status. Press the OK button to see more detailed information. ❏ Roller Replacement Soon: The number of scans is close to the life cycle of the rollers. Prepare replacement rollers. “Roller Assembly Kit Codes” on page 20 ❏ Roller Replacement: The number of scans exceeds the life cycle of the rollers. Replace the rollers.
User's Guide Using the Flatbed Scanner Dock Using the Flatbed Scanner Dock The optional Flatbed Scanner Dock allows you to scan from the scanner glass. Note: ❏ You need the applicable flatbed scanner to use the Flatbed Scanner Dock. ❏ You cannot use the Flatbed Scanner Dock and the Network Interface Unit at the same time. Part Names and Functions of the Flatbed Scanner Dock Front A Stopper Prevents ejected originals from falling off the output tray extension. Adjust it to the length of the originals.
User's Guide Using the Flatbed Scanner Dock Back A USB port 1 Connects a USB cable to connect to a computer. B USB port 2 Connects a USB cable to connect to the sheet feed scanner. C DC inlet Connects the AC adapter. Scanning from the Scanner Glass 1. Close the output tray.
User's Guide Using the Flatbed Scanner Dock 2. Open the document cover. 3. Place your document or photo face down on the scanner glass making sure the upper corner of the side you want to scan is against the corner of the scanner next to the arrow mark.
User's Guide Using the Flatbed Scanner Dock Note: You can avoid cropping by moving the document about 2.5 mm (0.1 inch) away from the top and side edges indicated by A and B in the following figure. 4. Close the document cover gently so that your original does not move. Note: ❏ Always keep the scanner glass clean. ❏ Do not leave originals on the scanner glass for an extended period of time as they may stick. 5. Start Document Capture Pro (Windows), Document Capture (Mac OS), or Epson Scan 2. 6.
User's Guide Using the Flatbed Scanner Dock Note: ❏ Make sure you pull out and extend the output tray extensions so that they are a little bit longer than the length of the original, and raise the stopper so that the ejected originals can be stacked comfortably on the output tray. ❏ The stopper can move forward and backward on the central output extension so that you can easily adjust the stopper position to the best position for the originals being scanned.
User's Guide Using the Flatbed Scanner Dock Originals longer than A4 (297 mm) to Legal (355.6 mm) Extend the input tray, slide out the output tray extension of the Flatbed Scanner Dock, and then raise the stopper. Note: ❏ Make sure you pull out and extend the output tray extensions so that they are a little bit longer than the length of the original, and raise the stopper so that the ejected originals can be stacked comfortably on the output tray.
User's Guide Using the Flatbed Scanner Dock Related Information & “Placing Originals” on page 26 Maintenance Cleaning the Flatbed Scanner Dock To keep your Flatbed Scanner Dock in optimum condition, follow the steps below to clean it periodically. c Important: ❏ Never use alcohol, thinner, or corrosive solvent to clean the Flatbed Scanner Dock. These chemicals can damage the Flatbed Scanner Dock components and the case. ❏ Be careful not to spill liquid into the scanner mechanism or electronic components.
User's Guide Using the Flatbed Scanner Dock Transferring and Transporting the Flatbed Scanner Dock ! Caution: When lifting the Flatbed Scanner Dock, place your hands in the positions shown below. If you lift the Flatbed Scanner Dock by holding it in other positions, the Flatbed Scanner Dock may fall or you may trap your fingers when placing the Flatbed Scanner Dock. Transporting the Flatbed Scanner Dock a Short Distance 1. Press the button to turn off the sheet feed scanner.
User's Guide Using the Flatbed Scanner Dock 2. Unplug the AC adapter, and then disconnect the USB cable that is connected to the computer from the Flatbed Scanner Dock. 3. Do not subject the Flatbed Scanner Dock to vibrations and keep it level while carrying. Transporting the Flatbed Scanner Dock Make sure you have the Setup guide with you before you begin the following procedure. 1. Press the button to turn off the sheet feed scanner. Note: There is no power button on the flatbed scanner. 2.
User's Guide Using the Flatbed Scanner Dock Related Information & “Cleaning the Flatbed Scanner Dock” on page 98 Cannot Scan the Correct Area on the Scanner Glass ❏ Make sure the original is placed correctly against the alignment marks. ❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
User's Guide Maintenance Maintenance Cleaning Outside the Scanner Wipe off any stains on the outer case with a dry cloth or a cloth dampened with mild detergent and water. c Important: ❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur. ❏ Do not let water get inside the product. This could cause a malfunction to occur. ❏ Never open the scanner case. 1. Press the P button to turn off the scanner. 2. Unplug the AC adapter from the scanner.
User's Guide Maintenance 3. Pull the lever and open the scanner cover. 4. Wipe off any stains on the plastic roller and glass surface at the bottom inside of the scanner cover using a soft cloth or a genuine Epson cleaning kit. c Important: ❏ Do not place too much force on the glass surface. ❏ Do not use a brush or a hard tool. Any scratches on the glass may affect the scan quality. ❏ Do not spray cleaner directly onto the glass surface. 5. Wipe off any stains on the sensors with a cotton swab.
User's Guide Maintenance 6. Open the cover, and then remove the separation roller. See “Replacing the Roller Assembly Kit” for more details. 7. Wipe off any dust or dirt on the separation roller using a genuine Epson cleaning kit or a soft, moist cloth. c Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller. Using a dry cloth may damage the surface of the roller.
User's Guide Maintenance 8. Open the cover, and then remove the pickup roller. See “Replacing the Roller Assembly Kit” for more details. 9. Wipe off any dust or dirt on the pickup roller using a genuine Epson cleaning kit or a soft, moist cloth. c Important: Use only a genuine Epson cleaning kit or a soft, moist cloth to clean the roller. Using a dry cloth may damage the surface of the roller. 10. Close the scanner cover. 11. Plug in the AC adapter, and then turn on the scanner. 12.
User's Guide Maintenance 15. Slowly rotate the rollers at the bottom by pressing ] button. Wipe the surface of the rollers using a genuine Epson cleaning kit or a soft cloth dampened with water. Repeat this until the rollers are clean. ! Caution: Be careful not to get your hands or hair caught in the mechanism when operating the roller. This could cause an injury. 16. Close the scanner cover. The scanner exits roller cleaning mode.
User's Guide Maintenance Replacing the Roller Assembly Kit The roller assembly kit (the pickup roller and the separation roller) needs to be replaced when the number of scans exceeds the life cycle of the rollers. When a replacement message is displayed on the control panel or your computer screen, follow the steps below to replace it. A: pickup roller, B: separation roller 1. Press the P button to turn off the scanner. 2. Unplug the AC adapter from the scanner. 3.
User's Guide Maintenance 4. Open the cover of the pickup roller, and then slide and remove it. 5. Pull down the fixture of the roller axis, and then slide and remove the installed pickup rollers. c Important: Do not pull out the pickup roller forcibly. This could damage the inside of the scanner.
User's Guide Maintenance 6. While holding down the fixture, slide the new pickup roller to the left and insert it into the hole in the scanner. Press the fixture to secure it. 7. Put the edge of the cover of the pickup roller into the groove and slide it. Close the cover firmly.
User's Guide Maintenance c Important: ❏ Make sure the pick up cover is closed correctly. ❏ Make sure the pickup rollers are installed correctly if the cover is hard to close. ❏ Do not install the cover while it is raised. 8. Push the hooks on both ends of the separation roller cover to open the cover.
User's Guide Maintenance 9. Lift the left side of the separation roller, and then slide and remove the installed separation rollers. 10. Insert the new separation roller axis into the hole on the right side, and then lower the roller. 11. Close the separation roller cover. c Important: If the cover is hard to close, make sure the separation rollers are installed correctly. 12. Close the scanner cover. 13. Plug in the AC adapter, and then turn on the scanner. 14.
User's Guide Maintenance Related Information & “Replacing the Roller Assembly Kit” on page 107 Resetting the Number of Scans on the Control Panel 1. Select Scanner Maintenance from the home screen using the l or r button, and then press the OK button. 2. Select Roller Replacement using the l or r button, and then press the OK button. 3. Press the d button. 4. Press the OK button to reset the number of scans. Note: You can also reset the number of scans by using the following menu.
User's Guide Maintenance 4. Click Reset for the roller assembly kit. Energy Saving You can save energy by using sleep mode or auto power off mode when no operations are performed by the scanner. You can set the time period before the scanner enters sleep mode and turns off automatically. Any increase will affect the product’s energy efficiency. Consider the environment before making any changes. 1. Select Settings from the home screen using the l or r button, and then press the OK button. 2.
User's Guide Maintenance 3. Remove the cables and the devices. 4. Close the input tray extension and output tray. c Important: Make sure you close the output tray securely; otherwise it may be damaged during transport. 5. Remove the input tray. 6. Attach the packing materials that came with the scanner, and then repack the scanner in its original box or a sturdy box.
User's Guide Maintenance c Important: ❏ Do not turn off the computer or the scanner while updating. 1. Make sure that the scanner and the computer are connected, and the computer is connected to the internet. 2. Start EPSON Software Updater, and update the applications or the firmware. Note: Windows Server operating systems are not supported. ❏ Windows 10 Click the start button, and then select Epson Software > EPSON Software Updater. ❏ Windows 8.
User's Guide Solving Problems Solving Problems Scanner Problems Checking Messages on the Control Panel If an error message is displayed on the control panel, follow the on-screen instructions or the solutions below to solve the problem. Messages Solutions Prepare the rollers for a replacement. For details, see your documentation. See the following section to find roller assembly kit codes and information on how to replace them.
User's Guide Solving Problems Problems Starting Scanning Cannot Start Document Capture Pro (Windows) or Document Capture (Mac OS) ❏ Make sure the following applications are installed: ❏ Document Capture Pro (Windows) or Document Capture (Mac OS) ❏ Epson Scan 2 ❏ Epson Event Manager If the applications are not installed, install them again. ❏ Document Capture Pro does not support Windows Vista, Windows XP, and Windows Server. Use Epson Scan 2 instead.
User's Guide Solving Problems Paper Feeding Problems Multiple Originals Are Fed If multiple originals are fed, open the scanner cover and remove the originals. Next, close the scanner cover. If multiple originals are fed frequently, try the following. ❏ If you load unsupported originals, the scanner may feed multiple originals at a time. ❏ Clean the rollers inside the scanner. ❏ Reduce the number of originals being placed at a time. ❏ Select Slow on the control panel to slow down the scanning speed.
User's Guide Solving Problems 3. Carefully remove any originals remaining inside the scanner. 4. If you cannot pull originals straight up, carefully pull out any jammed originals from the output tray in the direction of the arrow. c Important: Make sure there is no paper inside the scanner. 5. Close the scanner cover. The Original Jams in the Scanner Frequently If the original jams in the scanner frequently, try the following. ❏ Select Slow on the control panel to slow down the scanning speed.
User's Guide Solving Problems ❏ If the ejected originals get stuck in the output tray, store the output tray and do not use it. Related Information & “Cleaning Inside the Scanner” on page 102 Paper Protection Does not Work Correctly Depending on the original and the level you set, this feature may not work correctly. ❏ Select Off to disable the feature when scanning plastic cards or thick paper. ❏ When misdetection occurs frequently, lower the level of this feature.
User's Guide Solving Problems Scanned Image Problems Straight Lines Appear when Scanning from ADF ❏ Clean the ADF. Straight lines may appear in the image when trash or dirt gets into the ADF. ❏ Remove any trash or dirt that adheres to the original. ❏ Using Detect Glass Dirt feature, alert message appears when dirt is detected on the scanner glass. Select Settings on the home screen > Scanner Settings > Detect Glass Dirt, and then select On-Low or OnHigh.
User's Guide Solving Problems Expanding or Contracting the Scanned Image When expanding or contracting the scanned image, you can adjust the expansion ratio by using the Adjustments feature in Epson Scan 2 Utility. This feature is only available for Windows. Note: Epson Scan 2 Utility is one of the applications supplied with the scanner software. 1. Start Epson Scan 2 Utility. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility.
User's Guide Solving Problems Scanned Image or Text is Blurred You can adjust the appearance of the scanned image or text by increasing the resolution or adjusting the image quality. ❏ Change the resolution, and then scan again. Set the appropriate resolution for the purpose of your scanned image. ❏ Check that Text Enhancement is selected. Document Capture Pro (Windows)/Document Capture (Mac OS X): Click Scan Settings > Text Enhancement. Epson Scan 2: Click the Advanced Settings tab > Text Enhancement.
User's Guide Solving Problems ❏ Change the resolution, and then scan again. The Edge of the Original is Not Scanned when Automatically Detecting the Size of the Original Depending on the original, the edge of the original may not scanned when automatically detecting the size of the original. ❏ Adjust Crop Margins for Size "Auto" in the Epson Scan 2 window. When you are using Document Capture Pro, you can open the window by pressing the Detailed Settings button on the Scan Settings screen.
User's Guide Solving Problems 1. Start Epson Scan 2 Utility. ❏ Windows 10/Windows Server 2016 Click the start button, and then select EPSON > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in the search charm, and then select the displayed icon.
User's Guide Solving Problems 4. Open Uninstall a program (or Add or Remove Programs): ❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2016/Windows Server 2012 R2/Windows Server 2012/Windows Server 2008 R2/Windows Server 2008 Select Uninstall a program in Programs. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 Click Add or Remove Programs. 5. Select the application you want to uninstall. 6. Uninstall the applications: ❏ Windows 10/Windows 8.
User's Guide Solving Problems Note: If you cannot find the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Software, select the application you want to uninstall, and then drag it to the trash icon. Installing Your Applications Follow the steps below to install the necessary applications. Note: ❏ Log on to your computer as an administrator.
User's Guide Technical Specifications Technical Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Sheet Feed, one pass duplex color scanner Photoelectric device CIS Effective pixels 5,100×9,300 at 600 dpi 2,550×64,500 at 300 dpi Light source RGB LED Scanning resolution 600 dpi (main scan) 600 dpi (sub scan) Output resolution 50 to 1200 dpi (in 1 dpi increments) * Document Size Max: 215.9×6,096 mm (8.5×240 inches) Min: 50.8×50.
User's Guide Technical Specifications Dimensions and Weight Specifications Dimensions * Width: 296 mm (11.7 inches) Depth: 169 mm (6.7 inches) Height: 167 mm (6.6 inches) Weight * Approx. 3.6 kg (7.9 lb) Without protruding parts and the input tray. Electrical Specifications Scanner Electrical Specifications Rated DC Input Power Supply Voltage DC 24 V Rated DC Input Current 2A Power Consumption DS-870: ❏ Operating: Approx. 18 W ❏ Ready mode: Approx. 8.5 W ❏ Sleep mode: Approx. 1.
User's Guide Technical Specifications Rated Output Current 2A Environmental Specifications Temperature Humidity When operating 5 to 35 °C (41 to 95 °F) When stored –25 to 60 °C (–13 to 140 °F) When operating 15 to 80% (without condensation) When stored 15 to 85% (without condensation) Operating conditions Ordinary office or home conditions. Avoid operating the scanner in direct sunlight, near a strong light source, or in extremely dusty conditions.
User's Guide Technical Specifications *2 Fast User Switching on Mac OS or later is not supported. *3 The UNIX File System (UFS) for Mac OS is not supported.
User's Guide Standards and Approvals Standards and Approvals Standards and Approvals for European Models Product and AC adapter The following models are CE marked and in compliance with all the applicable EU Directives. For further details, visit the following website to access the full declaration of conformities containing reference to the Directives and harmonized standards used to declare conformity. http://www.epson.
User's Guide Where to Get Help Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
User's Guide Where to Get Help Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk Phone: +886-2-80242008 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: http://www.
User's Guide Where to Get Help Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
User's Guide Where to Get Help Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775 Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.
User's Guide Where to Get Help Province Company Name Address Phone E-mail RIAU DKI JAKARTA EAST JAWA BANTEN ESC PEKANBARU Jl. Tuanku Tambusai No.459A Pekanbaru Riau (+62761) 8524695 ESS JAKARTA SUDIRMAN Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav. 3 Jakarta Pusat - DKI JAKARTA 10220 (+6221) 5724335 ESS SURABAYA Ruko Surya Inti Jl. Jawa No 2-4 Kav. 29 Surabaya - Jawa Timur (+6231) 5014949 Ruko Mall WTC Matahari No.
User's Guide Where to Get Help Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: 852-2827-8911 Fax: 852-2827-4383 Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web http://www.epson.com.
User's Guide Where to Get Help Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available.
