User's Guide NPD5987-01 EN
User's Guide Copyright Copyright No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein.
User's Guide Trademarks Trademarks ❏ EPSON is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of the Seiko Epson Corporation. ® ❏ Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. ❏ Apple, macOS, and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
User's Guide Contents Contents Copyright Scanning and Saving Documents. . . . . . . . . . . . . . 24 Trademarks Advanced Scanning Scanning Different Sizes or Types of Originals One by One Continuously (Automatic Feeding Mode). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Saving as Editable Files (Microsoft® Office). . . . . . . 31 Sending to a Cloud Service. . . . . . . . . . . . . . . . . . . 33 About This Manual Introduction to the Manuals. . . . . . . . . . . . . . . . . . .
User's Guide Contents Technical Specifications General Scanner Specifications. . . . . . . . . . . . . . . . 52 Dimensional Specifications. . . . . . . . . . . . . . . . . . .53 Electrical Specifications. . . . . . . . . . . . . . . . . . . . . 53 Scanner Electrical Specifications. . . . . . . . . . . . . 53 Environmental Specifications. . . . . . . . . . . . . . . . . 53 System Requirements. . . . . . . . . . . . . . . . . . . . . . . 53 Standards and Approvals Standards and Approvals for U.S. Model. . .
User's Guide About This Manual About This Manual Introduction to the Manuals The latest versions of the following manuals are available from the Epson support website. http://www.epson.eu/Support (Europe) http://support.epson.net/ (outside Europe) ❏ Setup Guide (paper manual) Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on using the product, maintenance, and solving problems.
User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this product. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the product. ❏ Some of the symbols used on your product are to ensure safety and proper use of the product. Visit the following Web site to learn the meaning of the symbols. http://support.epson.
User's Guide Important Instructions ❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.
User's Guide Scanner Basics Scanner Basics Part Names and Functions A Input slot Input the original. B Loophole Connect straps. C USB port USB bus power. Connects a USB cable. To avoid causing any damage, do not add excessive force when connecting the USB cable to the USB port. Buttons and Lights on the Control Panel Buttons and Lights A Start and stop button ❏ Starts or cancels scanning. ❏ Press this when cleaning the inside of the scanner. ❏ Exits Automatic Feeding Mode.
User's Guide Scanner Basics C – Ready light On (white) The scanner is ready to be used. Flashing (white) The scanner is scanning, waiting to scan, processing, or sleeping. Off The scanner cannot be used because the power is off. On (Orange) An error has occurred. Note: To turn on the scanner, connect it to the computer with the USB cable. Information on Applications This section introduces the application products available for your scanner.
User's Guide Scanner Basics * You can only use Carrier Sheet with a code. Maintenance Sheet Codes Contains a Cleaning Sheet (wet type) and Cleaning Sheet (dry type) for use when cleaning inside the scanner, and a Calibration Sheet to adjust the scanned image quality. Part name Codes Maintenance Sheet2 B12B819481 B12B819411 (India only) * You can only use Maintenance Sheet with a code.
User's Guide Specifications of Originals and Placing Originals Specifications of Originals and Placing Originals Specifications of Originals This section explains the specifications and conditions of originals that can be loaded in the scanner. General Specifications for Originals being Scanned Specifications of Standard Size Originals These are the specifications for standard size originals that you can load into the scanner.
User's Guide Specifications of Originals and Placing Originals Size Measurement Thickness Paper Type Post Cards 100×148 mm 35 to 270 g/m2 Plain paper (3.9×5.8 in.) Fine paper Recycled paper Note: ❏ All originals must be flat at the leading edge. ❏ Make sure that curls on the leading edge of the originals are kept within the following range. A and B must be 2 mm or less when C is equal to or more than 30 mm.
User's Guide Specifications of Originals and Placing Originals Measurement Thickness 120×235 mm (4.72×9.25 in.) 0.38 mm (0.015 in.) or less 92×165 mm (3.62×6.50 in.) Specifications for Plastic Cards These are the specifications for plastic cards that you can load into the scanner. Size Card Type Thickness Loading Direction ISO7810 ID-1 Type With embossing 1.24 mm (0.05 in.) or less Horizontal (landscape) 54.0×85.6 mm Without embossing 1.0 mm (0.04 in.) or less (2.1×3.3 in.
User's Guide Specifications of Originals and Placing Originals ❏ Original with labels or stickers* ❏ Originals with sticky notes attached* ❏ Ripped originals* ❏ Originals with carbon paper on the back* ❏ Perforated originals* ❏ Originals with staples or paper clips ❏ Booklets ❏ Non-paper original (such as clear files, fabric, and metal foil) ❏ Originals with glue attached ❏ Heavily wrinkled or curled originals ❏ Transparent originals such as OHP film ❏ Originals with wet ink Note: ❏ *You can only scan thes
User's Guide Specifications of Originals and Placing Originals Related Information & “Basic Scanning” on page 24 & “Advanced Scanning” on page 29 Placing Long Paper Load the original straight into the left side of the input slot, facing up with the top edge facing into the scanner. Slide the original into the input slot until it meets resistance.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You can scan long paper up to 1,828.8 mm (72 inches) in length with a resolution of 300 dpi or less. ❏ You need to specify the paper size in Epson ScanSmart. Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Scanner Click Settings tab > Scan Settings button to open the Epson Scan 2 window. There are three ways to specify the paper size. If the paper length is 863.
User's Guide Specifications of Originals and Placing Originals Slide the receipt into the input slot until it meets resistance. Note: ❏ Although there may be issues with the scanning quality, you can scan long receipts up to 1,828.8 mm (72 inches) in length at a resolution of 300 dpi. ❏ You need to specify the paper size in Epson ScanSmart.
User's Guide Specifications of Originals and Placing Originals Slide the envelope into the input slot until it meets resistance. The envelope shown in the illustration has the opened edge (flap side) facing up, but you can also load envelopes into the scanner with the opened edge (flap side) facing down. c Important: Do not load envelopes with adhesives on them. Note: ❏ Envelopes that are not opened by cutting sharply at the flap edge may not be scanned correctly.
User's Guide Specifications of Originals and Placing Originals Slide the plastic card straight into the input slot until it meets resistance. c Important: Do not load plastic cards vertically or at an angle.
User's Guide Specifications of Originals and Placing Originals Placing Irregular Shaped Originals 1. Place the Carrier Sheet with the illustration on the front edge facing up and place the original in the left side of the Carrier Sheet with the side to be scanned facing up. 2. Load the Carrier Sheet into the left side of input slot with the top edge facing into the scanner. Slide the Carrier Sheet into the input slot until it meets resistance.
User's Guide Specifications of Originals and Placing Originals Note: ❏ You may need to stop using a Carrier Sheet that is scratched or has been scanned more than 3,000 times. ❏ If you cannot find an appropriate size for the original you want to scan in Document Size, try changing the setting.
User's Guide Basic Scanning Basic Scanning Scanning Using a Scanner Button You can scan using the button on your scanner. Note: ❏ Make sure that Epson ScanSmart is installed on your computer and the scanner is connected to your computer correctly. 1. Place the originals on your scanner. 2. Press the button on the scanner. Scanning starts and Epson ScanSmart opens.
User's Guide Basic Scanning ❏ Mac OS Select Go > Applications > Epson Software > Epson ScanSmart. 3. Check the scanned images, and organize them if necessary. ❏ You can also scan and add originals from Scan more. ❏ You can use the buttons at the top of the screen to rotate or delete scanned images. ❏ If you do not want to organize scanned images each time, select Skip this screen next time..
User's Guide Basic Scanning 4. Click Next. 5. Click Save on the Select Action window. 6. Check or change the settings as necessary. The file is named automatically by detecting the date and subject.
User's Guide Basic Scanning The folder is also named automatically by detecting the subject in the original. Note: Back to return to the Select Action window, and then click ❏ You can change the file naming methods. Click Settings. Click the File Name Settings tab to change the file naming methods. ❏ Check the following if the scanner detects a different date or subject. ❏ The original has been placed straight into the input slot. ❏ The original has clear text.
User's Guide Basic Scanning 7. Click Save. The scanned image is saved to the specified folder.
User's Guide Advanced Scanning Advanced Scanning Scanning Different Sizes or Types of Originals One by One Continuously (Automatic Feeding Mode) You can scan different sizes or types of originals one by one using Automatic Feeding Mode. In this mode, the scanner starts scanning automatically when originals are loaded into the scanner. 1. Start Epson ScanSmart. ❏ Windows 10 Click the start button, and then select Epson Software > Epson ScanSmart. ❏ Windows 8.
User's Guide Advanced Scanning 4. The Epson Scan 2 window is displayed. Select Automatic Feeding Mode on the Main Settings tab. 5. Make other settings for scanning on the Epson Scan 2 main window. 6. Click Save and close the Settings window. 7. Place the original into the scanner until it is fed automatically. 8. Click SCAN. Automatic Feeding Mode starts.
User's Guide Advanced Scanning The light on the scanner turns on, and the Automatic Feeding Mode window is displayed on your computer. 9. After scanning stops, place the next original into the scanner. Repeat this procedure until you have scanned all originals. 10. After you have scanned all originals, press the button on the scanner to close Automatic Feeding Mode. Note: ❏ You can also close Automatic Feeding Mode by pressing Finish on the Automatic Feeding Mode window displayed on your computer.
User's Guide Advanced Scanning 4. Select where you want to save the data. Note: ❏ If the screen for adding the Microsoft® Office plug-in is displayed, click OK. ❏ Save to PowerPoint® is not available for Mac OS. 5. Check or change the settings as necessary.
User's Guide Advanced Scanning Note: You can add OCR languages. Select Other languages from Language, and then select the languages you want to add from the list. 6. Click Save . Related Information & “Scanning and Saving Documents” on page 24 Sending to a Cloud Service You can save to the following cloud services.
User's Guide Advanced Scanning ❏ Evernote 1. Place the originals on your scanner. 2. Press the button on the scanner to start scanning and open Epson ScanSmart. ❏ If you cannot start scanning from the end of the chapter. button on the scanner, see the link in Related Information at the ❏ You can also start scanning from your computer. Start Epson ScanSmart, and then click SCAN. 3. Check the scanned image and click Next. 4. Select where you want to send the data.
User's Guide Advanced Scanning 5. Click Login to login to your account. 6. Check or change the settings as necessary.
User's Guide Advanced Scanning Note: ❏ When you select Searchable PDF as the File type setting, the Language list box is displayed. Select Other languages and then select the languages from the list on the OCR Language window. ❏ Select Save a copy to computer if you want to save the data to your computer. 7. Click Send.
User's Guide Advanced Scanning Related Information & “Scanning and Saving Documents” on page 24 37
User's Guide Maintenance Maintenance Cleaning Outside the Scanner Wipe off any stains on the outer case with a dry cloth or a cloth dampened with mild detergent and water. c Important: ❏ Never use alcohol, thinner, or any corrosive solvent to clean the scanner. Deformation or discoloration may occur. ❏ Do not let water get inside the product. This could cause a malfunction to occur. ❏ Never open the scanner case. 1. Remove the USB cable. 2.
User's Guide Maintenance ❏ Windows 8.1/Windows 8 Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > EPSON Software > Epson Scan 2 Utility. 4. Click the Maintenance tab. 5. Click the Cleaning button. Cleaning starts. Wait about 30 seconds. The Cleaning sheet is ejected automatically when cleaning is complete.
User's Guide Maintenance 2. Load the Calibration sheet into the product. Note: Before loading the Calibration sheet into the scanner, make sure there is no dust or dirt on the Calibration sheet. 3. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select All apps > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8 Start screen > Apps > Epson > Epson Scan 2 Utility.
User's Guide Maintenance 1. Start Epson Scan 2 Utility. ❏ Windows 10 Click the start button, and then select EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8 Start screen > Apps > Epson > Epson Scan 2 Utility. ❏ Windows 7 Click the start button, and then select All Programs (or Programs) > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > EPSON Software > Epson Scan 2 Utility. 2. Click the Power Save tab. 3.
User's Guide Maintenance ! Caution: ❏ Strong impacts may damage the scanner. ❏ Do not expose the scanner to direct sunlight or leave it near heaters, in locations subject to high temperatures such as inside a car, and so on. The heat may cause the body to deform. ❏ We recommend taking the scanner as hand luggage on airplanes. Contact your airline to confirm if you can take the device on their airplanes. Depending on handling at the airport, the scanner could be damaged by a strong impact. 1.
User's Guide Solving Problems Solving Problems Scanner Problems Scanner Lights Indicate an Error Check the following if the scanner lights indicate an error. ❏ Make sure there are no originals jammed in the scanner. ❏ Make sure the scanner is connected to your computer properly. ❏ If the firmware update fails and the scanner enters recovery mode, update the firmware again using a USB connection. ❏ Disconnect and then re-connect the USB cable to the computer.
User's Guide Solving Problems Note: See the following to check your applications. Windows 10: Right-click the start button or press and hold it, and then select Control Panel > Programs > Programs and Features. Windows 8.1/Windows 8: Select Desktop > Settings > Control Panel > Programs > Programs and Features. Windows 7: Click the start button and select Control Panel > Programs > Programs and Features. Mac OS: Select Go > Applications > EPSON Software. ❏ Check the USB cable connection.
User's Guide Solving Problems Note: ❏ If a piece of paper gets stuck in the roller and remains inside the scanner, remove it slowly with a pair of tweezers in the direction of the output slot. If you cannot remove it, contact your local dealer. ❏ Do not pull the jammed paper too forcefully, otherwise the document may be damaged slightly. The Originals Get Dirty Clean the inside of the scanner.
User's Guide Solving Problems ❏ When Auto, Color, or Grayscale is selected as the Image Type. ❏ Check that Remove Background is selected. Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Click Scanner Settings tab > Scan Settings button > Advanced Settings tab on the Epson Scan 2 window > Remove Background. ❏ Check that Text Enhancement is selected.
User's Guide Solving Problems Purpose Resolution (Reference) Displaying on a screen Up to 200 dpi Sending by email Using Optical Character Recognition (OCR) 200 to 300 dpi Creating a text searchable PDF Printing using a printer 200 to 300 dpi Sending by fax Moiré Patterns (Web-Like Shadows) Appear If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image. ❏ Check that Descreening is selected.
User's Guide Solving Problems ❏ Depending on the original, the area of the original may not be detected correctly when using the Auto Detect feature. Select the appropriate size of the original from the Document Size list. Settings in Epson ScanSmart, Review Scans or on the Select Action window, and then click the Click Scanner Settings tab > Scan Settings button. In Epson Scan 2, click the Main Settings tab, and then click Document Size.
User's Guide Solving Problems ❏ Windows 8.1/Windows 8 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. 2. Select the Adjustments tab. 3. Use Expansion/Contraction to adjust the expansion ratio for scanned images. 4. Click Set to apply the settings to the scanner.
User's Guide Solving Problems Uninstalling and Installing Applications Uninstalling Your Applications You may need to uninstall and then reinstall your applications to solve certain problems or if you upgrade your operating system. Log on to your computer as an administrator. Enter the administrator password if the computer prompts you. Uninstalling Your Applications for Windows 1. Quit all running applications. 2. Disconnect the scanner from your computer. 3.
User's Guide Solving Problems Uninstalling Your Applications for Mac OS Note: Make sure you installed EPSON Software Updater. 1. Download the Uninstaller using EPSON Software Updater. Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application. 2. Disconnect the scanner from your computer. 3.
User's Guide Technical Specifications Technical Specifications General Scanner Specifications Note: Specifications are subject to change without notice. Scanner type Portable sheet-feed, simplex A4 color scanner Photoelectric device CIS Effective pixels 5,100×8,400 at 600 dpi 2,550×21,600 at 300 dpi (long paper) Light source RGB LED Scanning resolution 600 dpi (main scan) 600 dpi (sub scan) Output resolution 50 to 1,200 dpi (in 1 dpi increments)*1 Document Size Max: 216×1,828.8 mm (8.5×72 in.
User's Guide Technical Specifications Dimensional Specifications Dimensions Width: 272 mm (10.7 in.) Depth: 47 mm (1.9 in.) Height: 34.3 mm (1.4 in.)* Weight * Approx. 0.27 kg (0.6 lb) Without protruding parts. Electrical Specifications Scanner Electrical Specifications Rated DC Input Power Supply Voltage DC 5 V Rated DC Input Current 0.5 A Power Consumption ❏ Operating: Approx. 2.1 W ❏ Ready mode: Approx. 1.1 W ❏ Sleep mode: Approx. 0.4 W ❏ Power off: 0.
User's Guide Technical Specifications Mac OS*1 *2 macOS High Sierra macOS Sierra OS X El Capitan *1 Fast User Switching on Mac OS or later is not supported. *2 The UNIX File System (UFS) for Mac OS is not supported.
User's Guide Standards and Approvals Standards and Approvals Standards and Approvals for U.S. Model Safety UL60950-1 CAN/CSA-C22.2 No. 60950-1 EMC FCC Part 15 Subpart B Class B ICIS-033 Class B Standards and Approvals for European Model The following model is CE marked and in compliance with all the applicable EU Directives.
User's Guide Where to Get Help Where to Get Help Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site. http://support.epson.net/ http://www.epson.
User's Guide Where to Get Help Help for Users in Taiwan Contacts for information, support, and services are: World Wide Web http://www.epson.com.tw Information on product specifications, drivers for download, and products enquiry are available. Epson HelpDesk Phone: +886-2-80242008 Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Repair service center: http://www.
User's Guide Where to Get Help Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries, and Technical Support via e-mail are available.
User's Guide Where to Get Help Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775 Help for Users in Indonesia Contacts for information, support, and services are: World Wide Web http://www.epson.co.
User's Guide Where to Get Help Province Company Name Address Phone E-mail RIAU DKI JAKARTA EAST JAWA BANTEN ESC PEKANBARU Jl. Tuanku Tambusai No.459A Pekanbaru Riau (+62761) 8524695 ESS JAKARTA SUDIRMAN Wisma Keiai Lt. 1 Jl. Jenderal Sudirman Kav. 3 Jakarta Pusat - DKI JAKARTA 10220 (+6221) 5724335 ESS SURABAYA Ruko Surya Inti Jl. Jawa No 2-4 Kav. 29 Surabaya - Jawa Timur (+6231) 5014949 Ruko Mall WTC Matahari No.
User's Guide Where to Get Help Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: 852-2827-8911 Fax: 852-2827-4383 Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web http://www.epson.com.
User's Guide Where to Get Help Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available.
