User guide

Preventive Maintenance and Fault-finding
Fault Fault Description
Conditional Access
CA-Status SimulCrypt ECMG connection down:
IP X.X.X.X. Super CASID X
CA-Status SimulCrypt EMMG/PDG connection down:
IP X.X.X.X. Super ClientID X
BISS: Missing Session Word for PID: X TS_ID: X NETWORK_ID: X The session word isn’t present in the
service plan XML.
BISS: Invalid Session Word for PID: X TS_ID: X NETWORK_ID: X The session word in the service plan
XML is invalid.
Scrambling Conflict: X TS_ID: X NETWORK_ID: X More than one SimulCrypt, T22, BISS is
trying to scramble a PID.
Statistical Multiplexing
Stat Mux Encoder Not Responding (IP X.X.X.X) Encoder is not responding to stat mux
messages.
Unknown Stat Mux Encoder (GroupNumber) Received data from an unknown
encoder
Unknown Stat Mux Group (GroupNumber) Received data from an unknown stat
mux group
Insufficient Stat Mux Bandwidth (GroupNumber) Insufficient bandwidth for the target
encoder quality levels
Time Server
Time Server Error (IP X.X.X.X) Error when accessing a timer server
General Unit
Firmware Error Incorrect Firmware Installed
Software Error Incorrect Software Installed
Hardware Error Incorrect Hardware Installed
Firmware Fail Firmware has failed
Hardware Fail Hardware has failed
Software Fail Software has failed
Power Supply Unit Fail At least one Power Supply Unit has
failed
POST Fail Power on self test failed
Fan Fail At least one fan has failed
Chassis Temperature Too High Chassis temperature too high
2/1553-FGC 101 1014 Uen B
5-6