User guide

DELAYED RINGING
Delayed ringing options allow flexibility in how unan-
swered incoming calls are processed. For example, an
incoming call intended for a sales person or department
may be progressed to an administrator – and ultimately
to a chime for any available person to answer. The feature
can be programmed on a Line-by-Line basis to a live oper-
ator or for Auto Attendant answer as well as
day/night/answer, or clock/calendar control.
DO NOT
DISTURB (DND)
This function can be allowed or denied on a station-by-
station basis by the System Administrator. If allowed, a
user activates the feature with the single press of the DND
key while the phone is idle. The DND Key also controls
Wrap Time for ACD agents.
SOFT
FEATURE KEYS
These sixteen lighted, programmable keys provide one-
touch transfer to stations, mailboxes, or departments;
direct line keys; speed dial; or other feature access.
EXTERNAL PAGING INTERFACE
CO Line connection or one of two pre-assigned analog
ports also can be used for simplified connection to exter-
nal overhead paging equipment.
FAX TRANSFER (AUTOMATIC)
If a FAX tone is detected upon answer by the Auto
Attendant, the call will automatically be transferred to the
analog port set as a FAX extension.
FLASH CONTROL
System programming of the flash duration provides for
flexible usage behind Central Office switches, Centrex, or
PBXs.
HANDS-FREE ANSWER
Station users also have the option to program their phone
for hands-free answer (voice announce) for station-to-sta-
tion calls.
1.8 GENERAL DESCRIPTION
IVX