User guide

BUSY PROMPT 530
The Busy Prompt is played to the caller if an extension is
busy. Default is: "That extension is busy".
HOLD PROMPT 532
This prompt is played to the caller after he has made a
menu selection or input an extension number. Default is:
"One moment please".
Q / Z PROMPT 534
The Q/Z Prompt may be played to the caller when he has
selected an Alphabetic Directory. The caller is instructed
to use the number 1 key for the letters Q or Z since these
two letters do not appear on the phone keypad. This
prompt is played at the end of the first directory prompt
and is played only if there actually exists a name in the
directory using a Q or Z. Default is: "For the letters Q or Z
use the key number 1".
NO NAMES MATCHED PROMPT 535
This prompt is played to the caller if, in a directory
branch, the first letter he selected does not have any
names associated with it; or he has listened to all of the
names played and has not made a selection. After this
prompt is played, the system will forward the call to the
Extension, Branch or Mailbox as programmed in call for-
ward no response. Default is: "No names matched, one
moment please.”
LEAVE A MESSAGE PROMPT 536
To reduce the recording requirements on the mailbox user,
this prompt is played at the end of the mailbox user’s per-
sonal greeting and instructs the caller as to how to leave a
message or other options. Default is: "To reach the operator
press 0 or to leave a message begin recording at the tone. Press
1 when finished".
END OF RECORDING PROMPT 537
Plays after a caller leaving a message presses 1 to stop
recording and instructs the caller as to other options.
Default is: “To reach the operator press 0 or if finished press *
and hang up".
IVX
ADMINISTRATOR PROGRAMMING 2.15