User guide

GENERAL D
ESCRIPTION
IVX
®
,anintegrated voice exchange, is an advanced small
business telephone system with built-in voice processing,
automated attendant and voice-mail capability. The sys-
tem’s combined functions are controlled by a single proces-
sor and by a single set of proprietary operating system soft-
ware. Its combined features/functions include:
• A 16 x 34 Digital Telephone System
• 10 Ports of Voice Mail
• Full Automated Attendant
• Automatic Call Distribution (ACD)
• Message on Hold
• Caller ID
• Call Traffic and Activity Reports
BACKGROUND
Virtually all other
telephone/voice mail systems
involve connecting two or
more separate systems (usual-
ly from different manufactur-
ers). Call processing by these
different “boxes” must transfer
callers back and forth from
system to system, with each
performing its operation only
during the time that it is con-
nected to the caller.
IVX IS DIFFERENT
IVX is a single system that performs ALL of these func-
tions as one– by a single processor, storage medium and
voice processing DSP. With no boundaries between these
once separate tasks, IVX delivers the greatest possible effi-
ciency and cost effectiveness.
IVX
GENERAL DESCRIPTION 1.1