User Manual

User Manual 7
Contacting ETC
If you are having difficulties, your most convenient resources are the
references given in this user manual. To search more widely, try the ETC
website at etcconnect.com. If none of these resources is sufficient, contact
ETC Technical Services directly at one of the offices identified below.
Emergency service is available from all ETC offices outside of normal business
hours.
When calling for help, please have the following information handy:
• Product model
• Dimmer manufacturer and installation type
• Other components in your system (Unison
®
, other consoles, etc.)
Americas United Kingdom
ETC, Inc. ETC Ltd
Technical Services Department Technical Services Department
3031 Pleasant View Road 26-28 Victoria Industrial Estate
Middleton, WI 53562 Victoria Road,
800-775-4382 (USA, toll-free) London W3 6UU England
[phone] [phone]
[e-mail] [e-mail]
Asia Germany
ETC Asia ETC GmbH
Technical Services Department Technical Services Department
Room 1801, 18/F Ohmstrasse 3
Tower 1, Phase 1 Enterprise Square 83607 Holzkirchen, Germany
9 Sheung Yuet Road [phone]
Kowloon Bay, Kowloon, Hong Kong [e-mail]
[phone]
[e-mail]