User's Guide

Troubleshooting
AirDefense provides modules and solution packages to assist you in troubleshooting your network. The
individual modules are:
• AP Testing
• Connection Troubleshooting
• Live RF
• Forensic RF
• Spectrum Analysis
The available solution packages are:
• Advanced Spectrum Analysis
• Advanced Troubleshooting
• Assurance Suite (Network Assurance)
• Radio Share Network Assurance
AP Testing
AP Testing tracks network failures from an automated or manual AP connectivity test. Alarms are
generated to indicate a failure of one of the test conditions in the test profile and should be considered
a high priority event as it may be preventing the wireless applications from operating properly.
AP Testing is a tool that performs remote end to end network testing from a wireless perspective. The
test is accomplished by using the deployed sensors as a wireless client to connect to an AP and validate
the appropriate resources that can be reached. AP Testing allows validation of wireless authentication,
encryption, DHCP, ACL and firewall testing general network connectivity, and application availability
testing. These connectivity tests can be run automatically or manually providing proactive notification
that the network resources may be unavailable.
See the AP Testing for details on how to schedule both automated and on-demand tests for APs.
Connection Troubleshooting
Connection Troubleshooting provides a web application that allows you to troubleshoot a Wireless
Client's ability to connect to your wireless network. Using a Wireless Client's MAC address or device
name, the Troubleshooting tool can run tests to determine the status of a Wireless Client within your
wireless network and display results summarizing the status.
The Troubleshooting tool is accessed through the ADSP GUI.
Troubleshooting
Legacy Content
1414 Extreme AirDefense User Guide for version 10.5.