User's Guide

Troubleshooting
AP Testing on page 883
Connection Troubleshooting on page 884
Live RF on page 884
Forensic RF on page 885
Spectrum Analysis on page 886
Advanced Spectrum Analysis on page 887
Advanced Troubleshooting on page 889
Assurance Suite (Network Assurance) on page 889
Radio Share Network Assurance on page 889
Customer Support on page 889
AirDefense provides modules and solution packages to assist you in troubleshooting your network. The
individual modules are:
• AP Testing
• Connection Troubleshooting
• Live RF
• Forensic RF
• Spectrum Analysis
The available solution packages are:
• Advanced Spectrum Analysis
• Advanced Troubleshooting
• Assurance Suite (Network Assurance)
• Radio Share Network Assurance
AP Testing
AP Testing tracks network failures from an automated or manual AP connectivity test. Alarms are
generated to indicate a failure of one of the test conditions in the test profile and should be considered
a high priority event as it may be preventing the wireless applications from operating properly.
AP Testing is a tool that performs remote end to end network testing from a wireless perspective. The
test is accomplished by using the deployed sensors as a wireless client to connect to an AP and validate
the appropriate resources that can be reached. AP Testing allows validation of wireless authentication,
encryption, DHCP, ACL and firewall testing general network connectivity, and application availability
Extreme AirDefense User Guide for version 10.5.
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