User's Guide

3. Type in any information that can identify the device. You may type partial names or addresses. The
Device Selection Wizard finds all devices matching the provided information. Click Next to continue.
4. Check the list of devices on the left side of the window below. If there is only one device in the list, it
most likely the Wireless Client you are searching for. Select it and then select Finish.
The Wireless Client's MAC address is placed in the Troubleshoot Device field where you can proceed
to troubleshoot it. If there is more than one device listed, follow these instructions:
a. Select the nearest Sensor from the Select nearest sensor drop-down list.
b. Turn the Wireless Client of interest o and then select the Device is O button. The wizard starts
collecting data. After the Collecting data status bar reaches 100%, turn the Wireless Client back
on and then select the Device is On button. The wizard again starts collecting data.
c. After the data status bar reaches 100%, the wizard does a comparison between when the device
was o and when it was on. If only one device is found, a Device Found popup window displays
with the device listed.
Connection Troubleshooting
Legacy Content
938 Extreme AirDefense User Guide for version 10.5.