Troubleshooting Guide

Trouble Shooting
1. Fan Does Not Work
• Make sure the fixture is connected to an ON/OFF wall switch, not a dimmer
switch.
• Check the remote control battery (not included in this package).
• Check the circuit breaker to ensure the power is on.
• Turn off power from the circuit breaker, then loosen the canopy and check all the
connections according to the wiring diagram.
2. Lights Do Not Light Up / Flicker / Noisy Operation
• Make sure the fixture is connected to an ON/OFF wall switch, not a dimmer
switch.
• Check your power and switch to make sure it's power on.
3. Fan Noisy Operation
• Re-tighten all screws on the bracket.
• Check to see if any of the blades are cracked. If so, replace the blades.
4. Remote Does Not work
• Make sure the battery is installed correctly.
• Pair the remote control again (See page 5).
• Install 2 new batteries.
Clean And Care
To clean, wipe the fixture with a soft cloth. Spray from chemical cleaners can
discolor the finish of the fixture. Do not use scouring pads, powders, steel wool
or abrasive paper to clean this fixture.
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Contact Information
Please contact us with following information:
1. Screen shot of your order page, including product picture, name and
order ID number.
2. Problem details with pictures / short video if possbile.
Email: [e-mail]