Warranty

Fiberon Stain and Fade Limited Warranty
FIB–0293-LIT Rev A 0814
Page 2 of 4
Consumer and Technical Support (800-573-8841) and provide proof of the professional cleaning within 30 days of the
professional cleaning.
2. WARRANTY CLAIM PROCEDURE
a. To make a warranty claim, the Purchaser must send a copy of this warranty document, copy of original proof of
purchase, and photos of the issue to the address below. Such proof of purchase must be from an authorized Fiberon
Product dealer and must show (1) the date of the purchase and (2) that sufficient Fiberon Product has been
purchased to cover the number of lineal feet claimed to be damaged. All warranty claims must be received by Fiberon
within the Warranty Period and in no event later than thirty (30) days after any discovery of a possible nonconforming
nature of or other failure of the Fiberon Product or Fiberon branded fastener.
b. Claims and Notices must be sent to:
Fiberon
Consumer and Technical Support Department
181 Random Dr.
New London, NC 28127
Phone [phone] | Fax [phone] | email [e-mail]
c. Upon discovering a possible defect of the Fiberon Product, Purchaser must make temporary repairs or cordon off the
area at the Purchaser’s expense to protect all property and persons that could be affected. If needed, the Purchaser
must allow Fiberon to enter the property into which the Fiberon Product is installed to inspect the nonconforming
product. Fiberon must have made a determination on the warranty claim before any permanent repairs or removal of
materials may be undertaken. No products shall be returned to Fiberon unless directed and authorized by Fiberon in
writing to do so. Any removal or disposal of defective products shall be at Purchaser’s expense.
3. GENERAL CONDITIONS, EXCLUSIONS AND LIMITATIONS
a. Purchaser’s Sole Remedy. Purchaser’s sole
remedy, and Fiberon’s sole liability, for any claim
whatsoever relating to the Fiberon Product,
including without limitation any claims arising out
of the marketing, purchase, installation, use,
storage, possession or maintenance of Fiberon
Products (whether such claim arises in contract,
warranty, tort, gross negligence, negligence, strict
liability or otherwise) or any claims that the
Fiberon Products failed to perform as warranted
above, is and shall be the replacement of the
defective Fiberon Product with new Fiberon
Product in an amount equal to the volume (linear
feet) of defective material as listed on the
Prorated Warranty Schedule contained herein. Replacement Fiberon material will be as close in color, design and
quality to the original installation as reasonably possible, in Fiberon’s discretion and determination, but Fiberon does
not guarantee an exact match as colors and designs may change. Additionally, Purchaser agrees to the use of such
fasteners as adequate for reinstallation of the furnished board, irrespective of existing method. Fiberon may, at its
option, elect to refund the percentage of the original purchase price listed under Recovery on the Prorated Warranty
Schedule in lieu of replacing the defective product.
b. Exclusions and Limitations of Certain Damages.
In no event will Fiberon be liable for any incidental, special, indirect or consequential damages resulting, directly or
indirectly, from any defect in the Product supplied, including but not limited to, damage to property. Some states do
not allow the exclusion or limitation of incidental or consequential damages in certain circumstances, so the above
limitation may not apply to you.
In addition, Fiberon shall not be liable for installation, removal or reinstallation costs or for any indirect, punitive,
exemplary or consequential damages of any kind, nor shall Fiberon be liable for any loss of use or loss of value of the
property (or any part thereof) where the Fiberon Product is installed. Fiberon does not warrant against and is not
responsible for, and no implied warranty shall be deemed to cover, any condition attributable to: (1) improper
installation of Fiberon products and/or failure to abide by Fiberon’s written instructions and any applicable laws or
building codes, including but not limited to improper structural support, fastening, ventilation or gapping; (2) use of
Fiberon Products beyond normal use or in an application not recommended or permitted by Fiberon’s written
instructions and applicable laws and building codes; (3) movement, distortion, collapse or settling of the ground or the
supporting structure on which Fiberon Products are installed; (4) Defects in or failure arising from decking structure
resulting from water caused by improper installation, workmanship, maintenance or repair; (5) any Act of God