Warranty

Fiberon Stain and Fade Limited Warranty
FIB–0293-LIT Rev B 1015
Page 2 of 4
you have tried these cleaning procedures, then you must have the affected area of your deck professionally cleaned at
your expense. If the affected area remains unsatisfactory after the professional cleaning, you must contact Fiberon
Consumer and Technical Support (800-573-8841) and provide proof of the professional cleaning within 30 days of the
professional cleaning.
The limited warranty set forth in this Limited Warranty is the only warranty (whether written or oral, express or implied)
Fiberon makes for your Fiberon Product or Fiberon Fasteners; it is subject to all terms and conditions stated herein and
no one (including but not limited to a Fiberon dealer, installer, reseller, agent or employee) is authorized to modify, expand
or add to this limited warranty. Fiberon makes no other representation, guarantee or warranty. No one is authorized to
make any representation, guarantee or warranty on Fiberon’s behalf, and Fiberon shall not be bound by or liable for, any
representation, guarantee, warranty, or condition with regard to any Fiberon Product or Fiberon Fastener other than as
expressly stated in this Limited Warranty. THIS LIMITED WARRANTY COMPRISES FIBERON’S SOLE AND ENTIRE
WARRANTY AND OBLIGATION IN CONNECTION WITH FIBERON PRODUCTS OR FIBERON FASTENERS. ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, CONDITION, SUITABILITY, OR
PERFORMANCE, ARE EXPRESSLY EXCLUDED AND DISCLAIMED. ALL IMPLIED WARRANTIES, INCLUDING
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NOT EFFECTIVELY DISCLAIMED ARE
LIMITED TO THE APPLICABLE STATUTE OF LIMITATIONS BUT IN NO EVENT WILL EXTEND BEYOND THE
APPLICABLE WARRANTY PERIOD. FIBERON EXCLUDES AND WILL NOT PAY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES. IN NO EVENT, REGARDLESS OF THE BASIS OF ANY CLAIM OR LIABILITY, SHALL
FIBERON BE LIABLE FOR ANY DAMAGES, OF ANY NATURE OR DESCRIPTION WHATSOEVER, EXCEEDING, AND
ANY LIABILITY SHALL BE LIMITED TO, THE ACTUAL PURCHASE PRICE OF THE DEFECTIVE PRODUCT AS
ADJUSTED ON THE BASIS OF THE PRORATED WARRANTY SCHEDULE PROVIDED HEREIN.
2. WARRANTY CLAIM PROCEDURE
a. To make a warranty claim, the Purchaser must send a copy of this warranty document, copy of original proof of
purchase, and photos of the defective or nonconforming Fiberon Product to the address below. Such proof of
purchase must be from an authorized Fiberon Product dealer and must show (1) the date of the purchase and (2) that
sufficient Fiberon Product has been purchased to cover the number of lineal feet claimed to be damaged. All warranty
claims must be received by Fiberon within the Warranty Period and in no event later than thirty (30) days after any
discovery of a possible nonconforming nature of or other failure of the Fiberon Product or Fiberon branded fastener.
b. Claims and Notices must be sent to:
Fiberon
Consumer and Technical Support Department
181 Random Dr.
New London, NC 28127 USA
Phone [phone] | Fax [phone] | email [e-mail]
c. Upon discovering a possible defect of the Fiberon Product, Purchaser must make temporary repairs or cordon off the
area at the Purchaser’s expense to protect all property and persons that could be affected. If needed, the Purchaser
must allow Fiberon to enter the property into which the Fiberon Product is installed to inspect the nonconforming
product. Fiberon must have made a determination on the warranty claim before any permanent repairs or removal of
materials may be undertaken. No products shall be returned to Fiberon unless directed and authorized by Fiberon in
writing to do so. Any removal or disposal of defective products shall be at Purchaser’s expense.
3. GENERAL CONDITIONS, EXCLUSIONS AND LIMITATIONS
a. Purchaser’s Sole Remedy. Purchaser’s sole
remedy, and Fiberon’s sole liability, for any claim
whatsoever relating to the Fiberon Product,
including without limitation any claims arising out
of the marketing, purchase, installation, use,
storage, possession or maintenance of Fiberon
Products (whether such claim arises in contract,
warranty, tort, gross negligence, negligence, strict
liability, statutes or regulations or otherwise) or
any claims that the Fiberon Products failed to
perform as warranted above, is and shall be the
replacement of the defective Fiberon Product with
new Fiberon Product in an amount equal to the
volume (linear feet) of defective material as listed
on the Prorated Warranty Schedule contained herein. Replacement Fiberon material will be as close in color, design
and quality to the original installation as reasonably possible, in Fiberon’s discretion and determination, but Fiberon