Operating Guide

Page 29
Contact Information
You may contact FIRMAN at:
Address
Firman Power Equipment
Attn: Customer Service
Peoria, AZ 85381
www.firmanpowerequipment.com
8716 West Ludlow Dr. Suite #6
We are FIRMAN POWER - And we are here for you.
Customer Service Desk - 1-844-347-6261(844-FIRMAN1)
6am PST(9am EST) until 8pm EST(5pm PST)
Technical Service Desk - 1-844-347-6261(844-FIRMAN1)
6am PST(9am EST) until 8pm EST(5pm PST)
24/7 Tech Support - 1-844-347-6261(844-FIRMAN1)
English Customer Service: 1-844-FIRMAN1
Installation, Use and Maintenance
This warranty will not apply to parts and/or labor
if your product is deemed to have been misused,
neglected, involved in an accident, abused,
loaded beyond the generator's limits, modified,
installed improperly or connected incorrectly to
any electrical component.
Normal maintenance is not covered by this
warranty.
Other Exclusions
This warranty excludes:
– cosmetic defects such as paint, decals, etc.
– wear items
– accessory parts
– failures due to acts of God and other force
majeure events beyond the manufacturer’s
control
– problems caused by parts that are not original
FIRMAN parts
– units used for prime power in place of existing
utility power where utility is present or in place
of utility power where utility power service does
not normally exist.