Installation Guide

45
TROUBLESHOOTING
The following is a list of problems you may encounter when using this appliance and
some suggestions that may help to correct the problem. If you still have problems,
please contact your Fisher & Paykel trained and supported service technician.
Solving operating problems
PROBLEM POSSIBLE CAUSES WHAT TO DO
Washer not
turning on
Power not switched on at
the wall.
Switch the power on at the wall. Then
press ‘POWER’.
Household power supply
not working.
Try plugging in another electrical
appliance.
Keylock may be activated. Touch and hold the ‘Keylock’ button
for 2 seconds (refer to page35).
Touching
does
not start the fill
Washer door not closed
properly.
Open and reclose door.
The washer is waiting for a
command from you.
If
is flashing then the washer is
waiting for a command from you.
The washer has detected
a fault.
Check if a code is being displayed on
the panel (refer to pages 40 – 42).
Hot and cold faucets not
turned on.
Check that both hot and cold faucets
are turned on.
Hot and cold faucets
not connected to the
corresponding valve on the
machine.
Check the cold faucet is connected
to the cold valve on the machine and
the hot faucet is connected to the
hot valve (if present).
Blocked hose filters. Check the faucet end of the inlet
hose(s) for blockages.
Inlet hose leaking, twisted
or damaged.
Check the inlet hose for leaks or
damage. Check that the inlet hose is
not twisted.
Faulty water supply. Check faucets that aren’t connected
to the machine are working.
Delay start maybe set. Refer to page 35.
Washer stops
working mid cycle
The washer has detected
a fault.
Refer to pages 40 – 42.
Power or water failure. Check the power and/or water is
working correctly.
Washer has been paused.
Touch the
button to continue.
Too many suds. Washer is waiting for suds to dissolve
before continuing the cycle.