User Manual
Table Of Contents
- Get started
- Set up Versa Lite Edition
- Wear Versa Lite Edition
- Change the wristband
- Basics
- Apps and Clock Faces
- Lifestyle
- Notifications
- Timekeeping
- Activity and Sleep
- Fitness and Exercise
- Control Music and Podcasts
- Update, Restart, and Erase
- Troubleshooting
- General Info and Specifications
- Regulatory & Safety Notices
- Quick
Troubleshooting
If Versa Lite Edition isn't working properly, see our troubleshooting steps below.
Visit help.fitbit.com for more information.
Heart-rate signal missing
Versa Lite Edition continuously tracks your heart rate while you're exercising and
throughout the day. If the heart-rate sensor on your watch has difficulty detecting a
signal, dashed lines appear.
If your device doesn't detect a heart-rate signal, first make sure heart-rate tracking
is turned on in the Settings app on your device. Next, make sure you're wearing
your watch correctly, either by moving it higher or lower on your wrist or by
tightening or loosening the wristband. Versa Lite Edition should be in contact with
your skin. After holding your arm still and straight for a short time, you should see
your heart rate again.
For more information, see help.fitbit.com.
GPS signal missing
Environmental factors, including tall buildings, dense forest, steep hills, and even
thick cloud cover, can interfere with your phone's ability to connect to
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