Datasheet

9 FLIR Test and Measurement Limited 2 Year
Warranty
A qualifying FLIR Test and Measurement product (the
“Product”) purchased either directly from FLIR Commer-
cial Systems Inc and affiliates (FLIR) or from an author-
ized FLIR distributor or reseller that Purchaser registers
on-line with FLIR is eligible for coverage under FLIR’s Lim-
ited Warranty, subject to the terms and conditions in this
document. This warranty only applies to purchases of
Qualifying Products (see below) purchased and manufac-
tured after April 1, 2013.
PLEASE READ THIS DOCUMENT CAREFULLY; IT CON-
TAINS IMPORTANT INFORMATION ABOUT THE PROD-
UCTS THAT QUALIFY FOR COVERAGE UNDER THE
LIMITED WARRANTY, PURCHASER’S OBLIGATIONS,
HOW TO ACTIVATE THE WARRANTY, WARRANTY
COVERAGE, AND OTHER IMPORTANT TERMS, CON-
DITIONS, EXCLUSIONS AND DISCLAIMERS.
1. PRODUCT REGISTRATION. To qualify for FLIR’s Lim-
ited Warranty, Purchaser must fully register the Product di-
rectly with FLIR on-line at http://www.flir.com within Sixty
(60) DAYS of the date the Product was purchased by the
first retail customer (the “Purchase Date”). Qualifying
PRODUCTS THAT ARE NOT REGISTERED ON-LINE
WITHIN SIXTY (60) DAYS OF THE PURCHASE DATE
WILL HAVE A LIMITED ONE YEAR WARRANTY FROM
DATE OF PURCHASE.
2. QUALIFYING PRODUCTS. Upon registration, Test and
Measurement products that qualify for coverage under
FLIR’s Limited Warranty are: VS70 Videoscope, VSAxx
Articulation Camera, VSCxx Camera, VSSxx Probe Spool,
VST handset, MR02 Pin Extension Probe, and TAxx not
including accessories which may have their own warranty.
3. WARRANTY PERIODS. The applicable Limited War-
ranty Period measured from the Purchase data are:
Products Limited Warranty
Period
VS70, VSAxx, VSCxx,
VSSxx, VST, MR02,
TAxx
TWO (2) Years
Any Product that is repaired or replaced under warranty is
covered under this Limited Warranty for one hundred
eighty days (180) days from the date of return shipment
by FLIR or for the remaining duration of the applicable
Warranty Period, whichever is longer.
4. LIMITED WARRANTY. In accordance with the terms
and conditions of this Limited Warranty, and except as ex-
cluded or disclaimed in this document, FLIR warrants,
from the Purchase Date, that all fully registered Products
will conform to FLIR’s published product specifications
and be free from defects in materials and workmanship
during the applicable Warranty Period. PURCHASER’S
SOLE AND EXCLUSIVE REMEDY UNDER THIS
WARRANTY, AT FLIR’S SOLE DISCRETION, IS THE RE-
PAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS
IN A MANNER, AND BYA SERVICE CENTER, AUTHOR-
IZED BY FLIR. IF THIS REMEDY IS ADJUDICATED TO
BE INSUFFICIENT, FLIR SHALL REFUND PURCHAS-
ER’S PAID PURCHASE PRICE AND HAVE NO OTHER
OBLIGATION OR LIABILITY TO BUYER WHATSOEVER.
5. WARRANTY EXCLUSIONS AND DISCLAIMERS.
FLIR MAKES NO OTHER WARRANTY OF ANY KIND
WITH RESPECT TO THE PRODUCTS. ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO IMPLIED WARRANTIES OF MER-
CHANTABILITY, FITNESS FOR A PARTICULAR PUR-
POSE (EVEN IF PURCHASER HAS NOTIFIED FLIR OF
ITS INTENDED USE FOR THE PRODUCTS), AND NON-
INFRINGEMENT ARE EXPRESSLY EXCLUDED FROM
THIS AGREEMENT.
THIS WARRANTY EXPRESSLY EXCLUDES ROUTINE
PRODUCT MAINTENANCE, SOFTWARE UPDATES,
AND REPLACEMENT OF FUSES, OR DISPOSABLE
BATTERIES. FLIR FURTHER EXPRESSLY DISCLAIMS
ANY WARRANTY COVERAGE WHERE THE ALLEGED
NONCONFORMITY IS DUE TO NORMAL WEAR AND
TEAR, OTHER ALTERATION, MODIFICATION, REPAIR,
ATTEMPTED REPAIR, IMPROPER USE, IMPROPER
MAINTENANCE, NEGLECT, ABUSE, IMPROPER STOR-
AGE, FAILURE TO FOLLOW ANY PRODUCT INSTRUC-
TIONS, DAMAGE (WHETHER CAUSED BY ACCIDENT
OR OTHERWISE), OR ANY OTHER IMPROPER CARE
OR HANDING OF THE PRODUCTS CAUSED BY ANY-
ONE OTHER THAN FLIR OR FLIR’S EXPRESSLY AU-
THORIZED DESIGNEE.
THIS DOCUMENT CONTAINS THE ENTIRE WAR-
RANTY AGREEMENT BETWEEN PURCHASER AND
FLIR AND SUPERSEDES ALL PRIOR WARRANTY NE-
GOTIATIONS, AGREEMENTS, PROMISES AND
UNDERSTANDINGS BETWEEN PURCHASER AND
FLIR. THIS WARRANTY MAY NOT BE ALTERED WITH-
OUT THE EXPRESS WRITTEN CONSENT OF FLIR.
6. WARRANTY RETURN, REPAIR AND REPLACE-
MENT. To be eligible for warranty repair or replacement,
Purchaser must notify FLIR within thirty (30) days of dis-
covering of any apparent defect in materials or workman-
ship. Before Purchaser may return a Product for warranty
service or repair, Purchaser must first obtain a returned
material authorization (RMA) number from FLIR. To obtain
the RMA number Owner must provide an original proof of
purchase. For additional information, to notify FLIR of an
apparent defect in materials or workmanship, or to request
an RMA number, visit http://www.flir.com. Purchaser is
solely responsible for complying with all RMA instructions
provided by FLIR including but not limited to adequately
packaging the Product for shipment to FLIR and for all
packaging and shipping costs. FLIR will pay for returning
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