Use and Care Manual

Within Two Years: If a defect covered by this warranty
is found and reported to the merchant from which the
oor was purchased in writing after one year but within
two years of purchase, Shaw will supply new ooring
material of similar color, pattern, and quality to replace
the defective area. Shaw will also pay fty percent of
reasonable labor costs if professional installation was paid
for when the oor was originally installed.
After Two Years: If a defect covered by this warranty is
found and reported to the merchant from which the oor
was purchased in writing after two years but within the
warranty period specied, Shaw will supply new ooring
material of similar color, pattern, and quality to replace the
defective area. Shaw will not pay labor costs.
Replacement/Repairs
Shaw reserves the right to repair any oor and/or to
use its own source to obtain an installer for replacement
ooring. If Shaw repairs or replaces a oor as a result of a
warranty claim, it is the customer’s responsibility to clear,
at their own expense, any items placed over the affected
areas subsequent to the original installation. In the event
that Shaw repairs a oor, this warranty shall remain in
effect with respect to such oor.
Exclusions
The following are not covered by this warranty:
Darker, solid colors naturally show more scratches and
dirt and require more maintenance. We can not warrant
the product against these normal occurrences.
We will not accept shading claims for an overall white
oor with touching white planks or tiles.
Damage caused by re or ood; moisture intrusion
caused by emissions from suboor; intentional
abuse; damage caused by vacuum cleaner beater bar;
indentations or damage caused by improper rolling
loads, chairs, or other furniture not using proper oor
protectors or caster wheels; cutting from sharp objects;
asphalt staining and staining from rubber mats; surface
scratches; changes in color or sheen appearance when
exposed to a natural light source; exterior application
or loss due to inconvenience, loss of time, incidental
expenses, or consequential damages.
Minor shading, color, or texture differences between
samples and delivered product.
If, prior to installation, Shaw oors are not acclimated
to room temperature (between 65°F and 85°F) at job
site between 24 and 48 hours, and if, post-installation,
Shaw oors are not continuously maintained at such
temperature, damage incurred may not be covered by
your warranty.
Warranty Owner
This warranty applies only to a resident homeowner who
is the original purchaser of the Shaw LVF products, not to
any subsequent homeowner.
For details, please contact our customer support
department. This warranty shall not include loss of time,
inconvenience, incidental expenses (such as telephone
calls, labor, and/or materials) incurred in the removal
or reinstallation of the affected material, and any other
incidental or consequential damages.
Some states do not allow the exclusion or limitation of
incidental or consequential damages so that the above
limitations and exclusions may not apply. Your warranty
gives you specic legal rights, and you may have other legal
rights, which vary, from state to state. This warranty is in
lieu of any other warranties, expressed or implied. Please
keep your receipt. Shaw needs the receipt in order to
verify date of purchase to help resolve any problems.
RESILIENT SHEET FLOORING
LIMITED RESIDENTIAL WARRANTY
The following is the limited warranty issued by Shaw
Industries Group, Inc. (“Shaw”) for Shaw resilient sheet
ooring products. Shaw warrants that its rst-quality
resilient sheet ooring products are manufactured in
accordance with ASTM F 1913-04 or ASTM F1303-04 and
meet or exceed these requirements.
What the Shaw Resilient Sheet Flooring
Limited Warranty covers:
This vinyl product has been manufactured in accordance
with industry standards and is manufactured to last a
lifetime with proper care and maintenance. All rst-quality
resilient sheet ooring from Shaw is warranted to be
free of defects in the quality of the product for one year
from date of purchase. This warranty applies to products
RESILIENT
13
BACK TO CONTENTS