Installation Sheet

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STEP-BY-STEP ILLUSTRATED
OPERATING MANUAL/INSTALLATION STEPS
Massa Intelligent Toilet
FOREMOST INTERNATIONAL LTD. (CANADA): 5970 Chedworth Way, Unit B, Mississauga, Ontario, Canada L5R 4G5 - 1-888-256-7551 www.foremostcanada.com
FOREMOST GROUPS INC. (U.S.A.): 6241 Northwind Parkway, Hobart, IN, USA 46342 - 1-888-620-3667 www.foremostbath.com
NOVEMBER
2020
ILLUMINATED INGENUITY
TROUBLE-SHOOTING
Warm air/air temperature
Symptom Analysis of Issue Solution
Air is cold for warm air
setting
Check if warm air is set as being
closed
Adjust warm air as per the manual
Check if heating part for warm air is
damaged
Contact our Customer Service team for further help. Call
1-888-256-7551 (CANADA), 1-888-620-3667 (USA)
Seat temperature
Symptom Analysis of Issue Solution
Seat temperature is too low/
not heated
Check if seat ring temperature is set
as being closed
Adjust seat temperature as per the manual
Remote control
Symptom Analysis of Issue Solution
Blue indicator for water
temperature flickers
Battery is too low
Battery is too low
Check if positive and negative poles
of the battery are connected reversely
Reinstall batteries matching negative and positive poles.
Remote control does not
work
Ceramic body
Symptom Analysis of Issue Solution
Dirt cannot be flushed
thoroughly when water
pressure is low
The filter is blocked
Replace the filter
Water pressure at home is too low
Check if the water volume is smaller than 0.9gal per 10
seconds
Water supply hose is kinked
Observe if the connecting pipe is kinked or not, replace hose
and reconnect.
There's no siphon when
water pressure is normal,
and waste cannot be flushed
thoroughly
The sewage drain outlet
Contact our Customer Service team for further help. Call
1-888-256-7551 (CANADA), 1-888-620-3667 (USA)
The sewage pipe is blocked
Contact a professional to clear drain lines
The flush valve is in fault
Contact our Customer Service team for further help. Call
1-888-256-7551 (CANADA), 1-888-620-3667 (USA)
Water pressure is normal, but
flush does not work
Others
Symptom Analysis of Issue Solution
The seat cover/seat ring falls
down too quickly
Function of soft close hinge does not
work
Contact our Customer Service team for further help. Call
1-888-256-7551 (CANADA), 1-888-620-3667 (USA)
Enter engineering commissioning
mode by mistake
Turn the power o and wait for one minute before
connecting it again.
Various functions work in a
sequence in a cycling way