FAQ

FREQUENTLY ASKED QUESTIONS

 HOW TALL ARE THE POSTS?

o We send 9-foot long posts to be cut down to your needed height for Contempra &Optima Patio Covers.

 HOW DOES IT GET ATTACHED/MOUNTED TO MY HOUSE?

o You can mount it to your house wall or to the fascia board on your eave or overhang.

o If mounting it to the house wall, the long screws must fasten into the wall studs.

o If mounting to the fascia board, the long screws must fasten through to the roof truss ends or rafter tail

ends.

 CAN IT BE SCREENED IN?

o Yes, it can be screened in.

 HOW DO THE POSTS GET MOUNTED?

o Posts are anchored to the concrete slab using the heavy duty bottom post brackets and the concrete

wedge anchors provided in the kit.

o If mounting to a wood deck, the deck sub-framing at post locations should be beefed up and lag screws

should be used to fasten the heavy duty bottom post brackets through the deck boards into the sub-

framing. (*DO NOT ATTACH TO DECK BOARDS ONLY*)

 CAN WE INSTALL THIS?

o No, not at this time. Ask your retailer or find a licensed contractor who can read English.

 CAN “CUSTOM SIZES” BE MADE-TO-ORDER?

o No, we are not able to make custom sizes but some customers order two patio covers and join them

together if they need a wider cover than the standard kits offer.

 WHAT ARE THE MATERIALS MADE OF AND WILL THEY RUST?

o The materials are made of aluminum. The will not and cannot rust.

 IS THE OPTIMA PATIO COVER ROOF INSULATED?

o No, it is not an insulated roof system.

 IS THE CONTEMPRA ROOF INSULATED?

o Yes, the Weather Stopper roof panels are 3 inches thick and have an insulating foam inside.

 DOES IT COME WITH A GUTTER?

o Yes, the patio cover has a structural aluminum front fascia/gutter and scupper drains.

 PLEASE EXPLAIN THE MEASUREMENTS WIDTH AND DEPTH?

o The depth is the roof measurement coming out from the house.

o The width is the measurement running along the house.

 WHAT ARE THE 10LB, 20LB, 30LB, 40LB & 50LB SNOW LOADS AND WHAT IS THE DIFFERENCE IN KIT

MATERIALS?

o All snow loads are the engineering “ground snow load designs.”

o The difference in materials could be the number of posts and the thickness of the roof panels.

 CAN I WALK ON THE OPTIMA ROOF?

o No, definitely not.

 CAN I WALK ON THE CONTRMPRA ROOF?

o Yes, you can walk on the roof but avoid the roof seams.

 CAN IT BE INSTALLED ON A SECOND STORY DECK?

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FREQUENTLY ASKED QUESTIONS                1 HOW TALL ARE THE POSTS? o We send 9-foot long posts to be cut down to your needed height for Contempra &Optima Patio Covers. HOW DOES IT GET ATTACHED/MOUNTED TO MY HOUSE? o You can mount it to your house wall or to the fascia board on your eave or overhang. o If mounting it to the house wall, the long screws must fasten into the wall studs.
PAGE 2
FREQUENTLY ASKED QUESTIONS o Yes, it can. Please be careful up there.  WILL THE ROOF HOLD THE WEIGHT OF A CEILING FAN OR LIGHT? o No, it will not. You will need to add a beam to support the ceiling fan or light.  DOES THE PATIO COVER ROOF NEED A PITCH TO DRAIN WATER? o Yes, it does. In non-snow areas, the minimum roof pitch (slant) needed is ½” per foot of the depth of the patio cover. o In snow areas, try for 1” per foot or more if possible.
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FREQUENTLY ASKED QUESTIONS      WHAT IS THE DIMENSION OF THE CONTEMPRA HANGING CHANNEL PANEL? o The one-piece hanging channel is 3 1/8” tall. CAN THIS PATIO COVER BE ATTACHED TO A CONCRETE BLOCK WALL? o Yes, it can but you will need to get some concrete tapcon anchors to fasten the hanging rail. DOES THE PATIO COVER COME WITH DOWNSPOUTS? o The kits come with scupper drains to let water drain out and divert away from the front fascia/gutter. o Downspouts are not included.