Use & Care Guide

36
TROUBLESHOOTING
1-800-265-8352 (Canada)
Frigidaire.ca
1-800-374-4432 (United States)
Frigidaire.com
Let us help you troubleshoot your concern! This section will help you with common
issues. If you need us, visit our website, chat with an agent, or call us. We may be able
to help you avoid a service visit. If you do need service, we can get that started for you!
Concern Potential Cause Common Solution
Automatic Ice Maker
Ice maker is
not making
any ice.
• Ice maker is turned o.
• Refrigerator is not con-
nected to water line or
water valve is not open.
• The water supply line
is kinked.
• The water filter is not
seated properly.
• The water filter may
be clogged with
foreign material.
• Press and hold the ice maker button
on the appliance control display for
3 seconds. The LED indicator will
illuminate to indicate that the ice
maker is ON.
• Connect the unit to the household
water supply and ensure the water
valve is open.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Remove and re-install the water
filter. Be sure to seat it fully into the
locked position.
• If water dispenses slowly or not at
all, or if the filter is six months old or
older, it should be replaced.
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than expected.
• The water filter may
be clogged with
foreign material.
• The water supply line
is kinked.
• Saddle valve on
cold water pipe is
clogged or restricted
by foreign material.
• Water pressure is ex-
tremely low. Cut-o and
cut-on pressures are too
low (well systems only).
• Reverse osmosis system
is in regenerative phase.
• Heavy trac, opening
or closing of the
doors excessively.
• The ice maker will produce
approximately 3.2 to 3.7 pounds of
ice every 24 hours depending on
usage conditions.
• If water dispenses slower than
normal, or if the filter is six months
old or older, it should be replaced.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Turn o household water line valve.
Remove valve. Ensure that valve
is not a self-piercing saddle valve.
Clean valve. Replace valve
if necessary.
• Have someone turn up the cut-o
and cut-on pressure on the water
pump system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during
the regenerative phase.