Warranty

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device provided may not be compatible with the system monitoring or other components installed on-site (e.g. Fronius DATCOM).
Costs incurred as a result of any incompatibility are not part of this warranty service and will not be paid by Fronius.
Other costs, such as travel expenses, installation costs, customs duties, etc., will not be paid by Fronius. These services do not include
modifications to the existing photovoltaic system of the warranty holder, the warranty holder`s building wiring or other devices.
The warranty holder must provide unrestricted access to the device(s) affected and provide all necessary equipment to comply with
any applicable health and safety regulations free of charge.
- Transport: Fronius will pay any national shipping and transport costs incurred which are approved by Fronius in relation to the Material
and Service described above under this Fronius Warranty Plus, as necessary. Any requested express delivery costs will not be paid by
Fronius.
Warranty Period
The Warranty Period for all levels of warranty begins when the Warranty Product is shipped by Fronius and lasts for the period as described
below, depending on the Warranty Product and whether the warranty is a Fronius Warranty or a Fronius Warranty Plus. The precise
expiration date of the warranty for the specific Warranty Product can be checked by entering the serial number at www.solarweb.com.
Fronius may change the availability of this limited warranty at Fronius` discretion, but any changes will not be retroactive.
Where parts or devices are replaced, the remaining warranty period is transferred to the replacement part or replacement device. This
transfer will be registered by Fronius automatically and the warranty holder will not receive a new certificate.
Overview of Warranty Product, warranty service and warranty period:
String inverters
(wall-mounted)
Central inverters
(floor-mounted)
Fronius Rapid
Shutdown Box
(Single / Multi)
Fronius
Smart Meter
Fronius Datamanager
Warranty services from
shipment from Fronius factory
Fronius Warranty Plus
Fronius Warranty Plus
Fronius Warranty Plus
Fronius Warranty
Fronius Warranty Plus
Warranty services from
shipment from Fronius factory
10 years
5 years
5 years
5 years
Is covered by the
warranty period of the
inverter in which the
Datamanager has been
installed.
Warranty extension can be
purchased from your installer
within 30 months of shipment
from the Fronius factory
Fronius Warranty or
Fronius Warranty Plus
⁄ to 15, 20 years
Fronius Warranty or
Fronius Warranty Plus
⁄ to 10, 15, 20 years
Fronius Warranty
⁄ to 10 years
No warranty
extension possible
Is covered by the
warranty period of the
inverter in which the
Datamanager has been
installed.
Making a claim under the warranty, return of parts and devices – to be observed without exception:
In the event of a warranty claim, the warranty holder must first notify the installer of the Warranty Claim, who will then submit the claim to
Fronius.
In the event of a warranty claim Fronius must verify the validity of the claim, as this is the only way to ensure that the warranty services can
be provided. Warranty claims must be accompanied with the purchase invoice, the serial number of the Warranty Product, the commissioning
report (handover date, commissioning date, report from the power supply company) and, where necessary, proof of payment of the warranty
extension fee.
The warranty holder must return parts or devices in the original packaging or equivalent. If the faulty part or device is not received by
Fronius within 60 days of Fronius providing instructions to the warranty holder, the warranty holder will be charged for the part/device at the
current price for such new part/device. Faulty parts and devices returned to Fronius become the property of Fronius upon receipt; until they
are received, Fronius retains ownership of the corresponding replacement parts and devices.
It is the responsibility of the warranty holder to substantiate the warranty claim and show that the conditions are met. Fronius reserves the
right to inspect the original installation site and request such additional information as it deems necessary.
A claim for compensation cannot be made for energy of any type or nature.
Other legal information
SELLER DISCLAIMS ALL IMPLIED WARRANTIES AND SIMILAR OBLIGATIONS (OTHER THAN THAT THE WARRANTY PRODUCT
WILL BE NEW AND GOOD TITLE) INCLUDING BUT NOT LIMITED TO THOSE OF FITNESS FOR A PARTICULAR PURPOSE, AND
MERCHANTABILITY, WHETHER OTHERWISE ARISING BY LAW, CUSTOM, USAGE, TRADE PRACTICE, COURSE OF DEALING, OR
COURSE OF PERFORMANCE. There are no warranties which extend beyond those express warranties contained in the limited
warranty. Warranty holder affirms that it has not relied upon Fronius` skill nor judgment to select or furnish the Warranty Products for any
particular purpose beyond the specific express warranties in the limited warranty. Fronius does not warrant the Warranty Product will
comply with the requirements of any safety or environmental code or regulation of any federal, state, municipality or other jurisdiction