USING SETUP MODE 5 Setup mode serves two purposes. It enables you to: • Select the printer’s optional settings • Help diagnose printer problems Introduction Your printer has two modes: normal and setup. Normal mode is used for everyday printer operations and is explained in Chapters 3 and 4. Quick Reference USING SETUP MODE Printing The printer diagnostic functions are SELF-TST, HEX-DUMP, and V-ALMNT. These functions are helpful for printer trouble-shooting, as described in Chapter 7.
USING SETUP MODE These sections will familiarize you with how setup mode works.
USING SETUP MODE Quick Reference 3. Press the TEAR OFF and ONLINE buttons simultaneously until the printer beeps. Introduction If you do not hear a beep or hear an alarm beep (beeps four times), you are not in setup mode. Place the printer offline and try again. Setting Up Entering setup mode 4. When the printer enters offline setup mode, it prints the following information.
USING SETUP MODE The initial printout contains a header, help menu, and <> menu. The header tells you that the printer is offline and in setup mode. The help menu provides a quick summary of how to use setup mode. The <> menu lists all of the functions available to you in setup mode. Note that the red cursor on the plastic print guide is initially positioned below the SAVE & END function.
USING SETUP MODE Quick Reference Table 5.1 Setup Mode Functions (Cont.) Type Function Purpose DEFAULT Resets factory defaults in MENU1 and MENU2. Sub Function LIST Prints a list of all currently selected options. Self Diagnostic Function SELF-TST Runs the self-test. HEX-DUMP Prints hex dumps. V-ALMNT Checks and corrects vertical print alignment. Introduction Select 1.
USING SETUP MODE To select an option from the - menu: 1. Repeatedly press the LOAD button or the LF/FF button to position the red cursor on the plastic print guide under the option you require. 2. Press the MENU button to select the option. The printer prints the next item and its options. You can press MENU to select the option. Then, the printer prints the previous item and its options. 3. After selecting the desired options, press the ONLINE button to reprint the <> menu.
USING SETUP MODE Quick Reference Introduction Setting Up Paper Handling Printing 5-7 User's Manual Setup Mode Mode Setup Summary of setup mode
USING SETUP MODE 4. Select the current emulation. Since you do not want to change the emulation, press the MENU button to select the current emulation and print the next item, and its options. 5. Change the font to Prestige Elite 12. Press the LOAD button or the LF/FF button once to position the cursor beneath PRSTG12. Press the MENU button to select PRSTG12 and print the next item, , and its options. 6. Select the current print quality.
USING SETUP MODE Quick Reference Points to Remember • Load continuous forms paper before entering setup mode. In setup mode, the LF/FF button cannot be used to feed paper. To adjust the line position of paper in setup mode, use the platen knob. Introduction • Whenever you enter setup mode, short help menus are printed at the top of the page. Help menus are also printed when you select the SELF-TST, HEX-DUMP, or V-ALMNT functions. Use help menus for quick reference while in setup mode.
USING SETUP MODE PRINTING A LIST OF SELECTED OPTIONS The LIST function prints a list of all the printer’s currently selected options. This function is useful for checking the printer settings when you first enter setup mode or just before you exit. To print a list of options, load continuous forms paper and then proceed as follows: 1. Enter setup mode. Place the printer offline. Press the TEAR OFF button and the ONLINE button simultaneously until the printer beeps.
USING SETUP MODE Quick Reference Introduction Setting Up Paper Handling Setup Mode Mode Setup *1 Printing (*1) LOADTIM is printed after this line when AUTO option is selected for CUTLOAD.
USING SETUP MODE DECIDING WHICH OPTIONS TO CHANGE The previous page shows a printout of the printer’s factory default settings. In this printout, options are listed by functional group: • • • • • Menu 1 settings (MENU1 function) Menu 2 settings (MENU2 function) Hardware settings (HARDWRE function) Print position adjustment settings (ADJUST function) Configuration settings (CONFIG function) Most selectable options only alter print features, such as the typestyle, page format.
USING SETUP MODE Quick Reference Table 5.2 Required Options (Cont.) Function HARDWRE Item If you have a serial interface, the serial interface options selected on the printer must be the same as the settings you selected using your software or your computer operating system. If the settings are not the same, the printer will not print or will print garbage. Introduction FORMAT BAUD-RT PROTOCL DSR DUPLEX CTS CD Option Setting Up See the section Changing Hardware Options later in this chapter.
USING SETUP MODE CHANGING MENU1 AND MENU2 OPTIONS The MENU1 and MENU2 functions allow you to change the print options assigned to MENU1 and MENU2 on the printer control panel. In normal (nonsetup) mode, you can easily switch between the menus for printing, as described in Chapter 4. MENU1 is invoked when you first turn the printer on. Select the same emulation on the printer as is selected in your software. If the emulations are not the same, the printer will not work correctly with your software.
USING SETUP MODE Quick Reference Table 5.3 MENU1 and MENU2 Items and Options NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. Options Description Select the same emulation as is selected in your software. See the section Selecting an Emulation in Chapter 2 for information on selecting an emulation.
USING SETUP MODE Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and MENU2 Items (continued) Options TIMLS-N TIMLS-B TIMLS-I DOWNLD# Description Font 0 or font 1 in the printer’s download RAM See Appendix F for font examples.
USING SETUP MODE Quick Reference Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. Description ## CPI 2.
USING SETUP MODE Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and MENU2 Items Options Description Change also the line spacing if 2 TIMES or 4 TIMES is selected.
USING SETUP MODE Quick Reference Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. Options ## IN Description ## COLM Paper Handling For Epson ESC/P2 emulation: 4.0, 4.5, 5.0, ..., 11.0, 11.5, ..., 22.0 inches Specifies the print start column for changing the left margin.
USING SETUP MODE Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and MENU2 Items Options Description Specifies the number of space lines for the top margin. The resultant blank space is the setting minus 1 line.
USING SETUP MODE Quick Reference Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. Options Description Selects a language. Appendix E shows the character sets for each language. Introduction MENU1 and MENU2 Items The first listing is common to all emulations.
USING SETUP MODE Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table.
USING SETUP MODE Quick Reference Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table.
USING SETUP MODE Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and MENU2 Items Options SET 1 SET 2 Description IBM character set 1 IBM character set 2 If a downloaded (soft) font is used, the character set for that font overrides the setting.
USING SETUP MODE Quick Reference Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. (*4) Options ENABLE DISABLE No line feed is added to a carriage return. CR & LF A line feed is added to each carriage return. LF ONLY No carriage return is added to a line feed.
USING SETUP MODE Table 5.3 MENU1 and MENU2 Items and Options (Cont.) NOTES: • Underlined options are the factory defaults. • Asterisks identify items and options that differ for the IBM XL24E and Epson ESC/P2 emulations. The notes are defined at the end of the table. MENU1 and MENU2 Items <==END==> *1 *2 *3 *4 *5 5-26 Options Description WRAP End-of-line wrap. Causes a carriage return plus a line feed. OVR-PRT Characters are overprinted at the end of a line.
USING SETUP MODE Quick Reference Procedure To change the options assigned to MENU1 or MENU2, make sure that continuous forms paper is loaded and then proceed as follows: 1. Enter setup mode. Introduction Place the printer offline. Press the TEAR OFF button and the ONLINE button simultaneously until the printer beeps. Wait for the printer to stop printing. The following <> menu is printed: SAVE&END MENU1 MENU2 HARDWRE ADJUST CONFIG DEFAULT LIST SELF-TST HEX-DUMP V-ALMNT 2.
USING SETUP MODE NOTE Whenever you select a new emulation, all MENU1 or MENU2 options are reset to the factory defaults for that emulation. 4. If necessary, change the other MENU1 or MENU2 options. Press the LOAD button or the LF/FF button to move the cursor to the option you want to select. Press the MENU button to select the option and print the next item listed in Table 5.3. Press the TEAR OFF button to select the option and print the previous item. 5. Exit MENU1 or MENU2.
USING SETUP MODE Quick Reference CHANGING HARDWARE OPTIONS The HARDWRE function defines the printer’s hardware operating conditions. If you are using the optional RS-232C serial interface, the serial interface options must be set properly for the printer to function correctly with your system hardware. Table 5.4 HARDWRE Items and Options Introduction Table 5.4 describes the HARDWRE items and options . Items are listed in the order in which they are printed.
USING SETUP MODE Table 5.4 HARDWRE Items and Options (Cont.) NOTE: Underlined options are the factory defaults. HARDWRE Items Options BI-DIR UNI-DIR Bidirectional printing. The printer prints in either direction while seeking the next print direction for a shorter print time. Unidirectional printing. Unidirectional printing is used for printing vertical lines in tables even if vertical alignment is not adjusted. Unidirectional printing is slower than bidirectional printing.
USING SETUP MODE Quick Reference Table 5.4 HARDWRE Items and Options (Cont.) NOTE: Underlined options are the factory defaults. HARDWRE Items Options Description Selects the type of the interface to the computer. Setting Up NOTE: • 0BYTE option is recommended only for graphics application. • With 128KB selected, the printer cannot accept any download font data.
USING SETUP MODE Table 5.4 HARDWRE Items and Options (Cont.) NOTE: Underlined options are the factory defaults. HARDWRE Items Options 8NONE 1 8NONE 2 8EVEN 1 8ODD 1 7EVEN 1 7ODD 1 7MARK 1 7SPACE 1 7EVEN 2 7ODD 2 Description Number of data bits 8 8 8 8 7 7 7 7 7 7 Parity bit None None Even Odd Even Odd Mark Space Even Odd Number of stop bits 1 2 1 1 1 1 1 1 2 2 The data format also includes a start bit. The mark is logical 1. The space is logical 0.
USING SETUP MODE Quick Reference Table 5.4 HARDWRE Items and Options (Cont.) NOTE: Underlined options are the factory defaults. HARDWRE Items Indicates data transmission protocol. The DC1 and DC3 codes are used. The Data Terminal Ready signal is used. The Reverse Channel signal is used. IGNORE DETECT DSR is ignored by the printer. DSR is detected by the printer. FULL Simultaneous data transmission occurs in opposite directions.
USING SETUP MODE Procedure To change the printer’s hardware options, make sure that continuous forms are loaded and then proceed as follows: 1. Enter setup mode. Press the TEAR OFF button and the ONLINE button simultaneously until the printer beeps. Wait for the printer to stop printing and check that the following <> menu is printed: <> SAVE&END MENU1 MENU2 HARDWRE ADJUST CONFIG DEFAULT LIST SELF-TST HEX-DUMP V-ALMNT 2. Select the HARDWRE function.
USING SETUP MODE Quick Reference 6. Do either of the following: • Select another function, or • Exit setup mode, saving your changes. When you print using ruled paper, you often want to adjust the print position so that the print sits properly on the ruled lines.
USING SETUP MODE Table 5.5 ADJUST Items and Options NOTE: Underlined options are the factory defaults. ADJUST Items Options Sets the top-of-form for continuous forms in increments of 1/6 inch (4.2 mm) from the physical top of the page. 1/6 IN 1.8/6 IN : 6/6 IN : 66/6 IN 0/180, ..., 29/180 The default is recommended if your top margin is not softwarespecified. A setting of 1/6 inch is preferable when your top margin is software-specified.
USING SETUP MODE Quick Reference Table 5.5 ADJUST Items and Options (Cont.) NOTE: Underlined options are the factory defaults. ADJUST Items Options Fine-tunes the left print start position for continuous forms. –10/90, ..., 0/90, ..., 10/90 Fine-tunes the left print start position for single sheets. –10/90, ..., 0/90, ..., 10/90 Compensates the line spacing pitch on the basis of the spacing error accumulated for feeding single sheets by10 inches.
USING SETUP MODE Table 5.5 ADJUST Items and Options (Cont.) ADJUST Items <==END==> 5-38 Options Description Indicates the end of the ADJUST item list. Press MENU to print the first item, which is . Press TEAR OFF to print the last item, which is . Press ONLINE to reprint the <> menu.
USING SETUP MODE Quick Reference Procedure 1. Enter setup mode. Introduction Before adjusting a print position, you should carefully measure the amount of adjustment required for any paper that demands precise print registration. To adjust a print position, make sure that continuous forms paper is loaded. The following example shows how to adjust the top-of-form setting for continuous forms.
USING SETUP MODE 5. Exit setup mode, saving the top-of-form setting. Make sure that the red cursor is positioned beneath SAVE & END, then press the MENU button or the TEAR OFF button. 6. Check the top-of-form setting. Load your paper and check the adjustment by printing a sample page using your software. If necessary, reenter setup mode and fine-tune the top-of-form position by changing the option. CHANGING CONFIGURATION OPTIONS The CONFIG function defines the printer’s primary configuration.
USING SETUP MODE Quick Reference Table 5.6 CONFIG Items and Options (Cont.) NOTE: Underlined options are the factory defaults. CONFIG Items Options VISIBLE Paper Handling Note: For both settings, tearoff positioning will fail if the page length setting does not match the actual perforation spacing. Setting Up ALWAYS Tearoff position. Select this option when your software positions forms to the next top-of-form after printing the last data.
USING SETUP MODE Table 5.6 CONFIG Items and Options (Cont.) NOTE: Underlined options are the factory defaults. CONFIG Items Options (continued) Description In some application programs, data transfer may stop temporarily due to internal processing. This setting can avoid an undesired tearoff feed by waiting for up to six seconds each time data transfer stops. AUTO BUTTON Single sheet autoloading. Single sheet paper is automatically loaded a certain time after you set the paper.
USING SETUP MODE Quick Reference Table 5.6 CONFIG Items and Options (Cont.) NOTE: Underlined options are the factory defaults. CONFIG Items Options ENABLE DISABLE OFFLINE ONLINE NONE SETUP ALL User's Manual 5-43 Setup Mode Mode Setup DISABLE ENABLE Effectiveness of the Cut Sheet Selection command (//S//). Makes the command ineffective. Makes the command effective.
USING SETUP MODE Table 5.6 CONFIG Items and Options (Cont.) NOTE: Underlined options are the factory defaults. CONFIG Items Options TRACTOR EDGE GATHER ENABLE DISABLE CUT-CTL Detection of end of continuous forms. Paper end is detected by the sensor on the tractor unit. Paper-end unprinted area: Continuous forms: About 80 mm Regardless of paper end, printing continues near to the edge of paper. Paper-end unprinted area: About 4.
USING SETUP MODE Quick Reference Table 5.6 CONFIG Items and Options (Cont.) NOTE: Underlined options are the factory defaults. CONFIG Items Options SKIP-PR DISABLE The skip processing is not executed. It does not change the printing speed for the blank spaces. - If the printing speed of the printing data varies before and after the blank spaces (such as LQ characters + blank space + CQ characters), it changes printing speeds regardless of this setting.
USING SETUP MODE Table 5.6 CONFIG Items and Options (Cont.) NOTE: Underlined options are the factory defaults. CONFIG Items Options TOF-CTL DRIVER SETUP <==END==> 5-46 Description Setting of priority on TOF control to a printer driver specification or a setup specification. TOF control determines the amout of the top margin when paper is fed to the home position. Driver specification is given priority. Setup specification is given priority. Indicates the end of the CONFIG item list.
USING SETUP MODE Quick Reference Procedure To change the printer configuration options, make sure that continuous forms paper is loaded and then proceed as follows: 1. Enter setup mode. Introduction Press the TEAR OFF button and the ONLINE button simultaneously until the printer beeps. Wait for the printer to stop printing and check that the following <> menu is printed: <> SAVE&END MENU1 MENU2 HARDWRE ADJUST CONFIG DEFAULT LIST SELF-TST HEX-DUMP 2.
USING SETUP MODE EXITING AND SAVING This section describes how to exit the setup mode save any changes you made: To exit setup mode immediately, select the SAVE & END function. Any settings changed while in setup mode are saved as the new power-on defaults for the printer. The new defaults remain active until you change them again. NOTE The only way to exit setup mode without saving your changes is to turn off the printer. When you turn the printer back on, the previous default settings are used.
USING SETUP MODE This section describes how to reset the printer’s power-on defaults, all of the factory defaults, or the factory defaults only for MENU1 and MENU2. Quick Reference RESETTING DEFAULTS Resetting Power-On Defaults Introduction Power-on defaults are the settings saved in the printer’s permanent memory. The defaults are enabled whenever you turn the printer on. The easiest way to reset the power-on defaults is to turn the printer off and then on again.
USING SETUP MODE 1. Enter setup mode. Press the TEAR OFF button and the ONLINE button simultaneously until the printer beeps. Wait for the printer to stop printing and check that the following <> menu is printed: <> SAVE&END MENU1 MENU2 HARDWRE ADJUST CONFIG DEFAULT LIST SELF-TST HEX-DUMP V-ALMNT 2. Select the DEFAULT function. Repeatedly press the LOAD button or the LF/FF button to position the red cursor under DEFAULT.
USING SETUP MODE Quick Reference Printing the Self-Test The SELF-TST function prints test pages to check how the printer operates independently of your computer. The self-test does not check the interface between the computer and the printer. Introduction The self-test prints the printer’s firmware version, its resident emulations, and all of the characters available in the currently selected character set.
USING SETUP MODE 2. Select the SELF-TST function. Repeatedly press the LOAD button or the LF/FF button to position the red cursor under SELF-TST, and then press the MENU button or the TEAR OFF button. The printer selects SELF-TST and starts printing. A short help menu is printed at the top of the page, followed by the self-test. Note that the printer is not online during self-test printing. 3. Examine the self-test page. A sample self-test page is shown in Chapter 2.
USING SETUP MODE Quick Reference Procedure To print hex dumps, make sure that continuous forms paper is loaded into the printer. Then proceed as follows: Introduction 1. Enter setup mode. Press the TEAR OFF button and the ONLINE button simultaneously until the printer beeps. Wait for the printer to stop printing and check that the following <> menu is printed: SAVE&END MENU1 MENU2 HARDWRE ADJUST CONFIG DEFAULT LIST SELF-TST HEX-DUMP V-ALMNT Setting Up <> 2.
USING SETUP MODE Sample hex dump 4. Exit the HEX-DUMP function. Exit the HEX-DUMP function in either of the following ways: • To remain in setup mode, press the LF/FF button. The <> menu is then reprinted. For details on other functions, see other sections in this chapter. • To return to online normal mode, press the ONLINE button. If you press the ONLINE button while the hex dump is printing, The printer immediately switches to normal online mode.
USING SETUP MODE Introduction The V-ALMNT function corrects the vertical character displacement that sometimes occurs with bidirectional printing. Characters printed from left to right are not aligned with characters printed from right to left as shown below: This example shows how printing looks when characters are vertically misaligned. Note that the left margin is not straight. Procedure Press the MENU button and the TEAR OFF button simultaneously until the printer beeps.
USING SETUP MODE 2. Select the V-ALMNT function. Repeatedly press the LOAD button or the LF/FF button to position the red cursor under V-ALMNT, then press the MENU button or the TEAR OFF button to select the V-ALMNT function. The printer prints the help menu then starts printing rows of parallel bars using letter quality speed. 3. Adjust the vertical print alignment at letter quality speed. Examine the parallel bars. If the bars are aligned (not jagged), go to step 4.
USING SETUP MODE Press the ONLINE button to exit the V-ALMNT function and save the new vertical alignment settings. The printer exits setup mode and returns online. Quick Reference 6. Exit the V-ALMNT function. Introduction NOTE To exit the V-ALMNT function, you must exit setup mode. Setting Up Paper Handling Printing SETUP MODE REFERENCE User's Manual The following flowchart shows how setup mode is organized for the Fujitsu DPL24C PLUS emulation.
USING SETUP MODE DPL24C PLUS ORGANIZATION This menu is not displayed on the DL3750+ printer.
USING SETUP MODE Quick Reference Introduction Setting Up Paper Handling Printing Setup Mode Mode Setup 5-59 User's Manual
USING SETUP MODE Differences in IBM Proprinter XL24E Emulation In the IBM Proprinter XL24E emulation, MENU1 and MENU2 differ from the DPL24C PLUS emulation in the following ways: • The following options are different: CHAR-W: NORMAL * 2 TIMES CHAR-H: NORMAL * 2 TIMES ATTRIB: NONE * ITALIC SHADOW BOLD • The AGM item is provided: CHR-SET: SET 2 * SET 1 AGM: OFF * ON PRF-SKIP: NO-SKIP * SKIP • The LF-CODE item’s default is set to the other option: LF-CODE: LF & CR LF ONLY * 5-60 User's Manual
USING SETUP MODE Quick Reference Differences in Epson ESC/P2 Emulation In the Epson ESC/P2 emulation, MENU1 and MENU2 differ from the DPL24C PLUS emulation in the following ways: Introduction • The ZEROFNT and LF-CODE items are not defined. • The following options are different: PAGE LG: 11.0 IN 11.5 IN * 22.
USING SETUP MODE ONLINE SETUP MODE The preceding sections describe offline setup mode. This section introduces online setup mode. The tedious task of setting up printer features one-by-one from the control panel and printing and checking the desired options on paper can be avoided by using online setup mode. In online setup mode, printer features are set via the computer rather than the printer control panel.
MAINTENANCE Your printer requires very little care. Occasional cleaning and replacement of the ribbon cartridge are all that is required. Maintenance MAINTENANCE 6 Lubrication of the printer is not usually necessary. If the print head carriage does not move smoothly back and forth, clean the printer as described in this chapter. If the problem continues, contact your dealer to determine whether lubrication might be needed.
MAINTENANCE 3. Use a soft, damp cloth to wipe the exterior of the printer, including the covers and separator. A mild detergent may be used. CAUTION Do not use solvents, kerosene, or abrasive cleaning materials that may damage the printer. 4. Open the front cover of the printer and remove the ribbon cartridge. Using a soft vacuum brush, gently vacuum the platen, print head carriage, and surrounding areas. You can easily slide the print head to the left or right when the power is off.
MAINTENANCE Clean the platen and rollers about once a month to remove excess ink. Use the platen cleaner recommended by your supplier and proceed as follows: 1. Apply a small amount of platen cleaner to a soft cloth. Avoid spilling platen cleaner inside the printer. CAUTION Do not use alcohol to clean the platen. Alcohol may cause the rubber to harden. 2. Place the cloth against the platen and manually rotate the platen knob. 3.
MAINTENANCE 3. Move the paper thickness lever to position D. Paper thickness lever Move to D. Paper thickness lever 4. To remove the ribbon cartridge, press the ribbon release levers located on either side of the cartridge and carefully lift the cartridge out of the printer.
MAINTENANCE Ribbon feed knob Turn the knob clockwise. Roller Release tabs Preparing the ribbon cartridge CAUTION Do not turn the ribbon feed knob in counterclockwise direction.. 6. Verify that the power to the printer is off. (Make sure that the circle mark on the power switch is pressed.). Installing the ribbon cartridge 7. Move the paper thickness lever to the D position. 8. Open the front cover. User's Manual 6-5 Maintenance 5.
MAINTENANCE 9. Align the print head position with the dot mark (green) on the printer ejection cover. Dot mark (green) WARNING Avoid touching the print head while using or immediately after using the printer, as doing so may lead to burns. Wait until the print head cools down before touching it. 10. Thread the ribbon between the print head and the print guide, then gently press down on the ribbon cartridge against the printer until it clicks into place.
MAINTENANCE Maintenance REPLACING THE PRINT HEAD The print head is easy to replace. CAUTION The print head may be hot if you have been printing recently. To remove the print head: 1. Turn off the printer. 2. Open the front cover of the printer and remove the ribbon cartridge. 3. Pull the right end of the head lock wire forward to release it from the hook at the right of the print head carriage. Then release the wire from the center hook. 4.
MAINTENANCE To install the print head: 1. Carefully fit the mounting guide grooves of the print head on the locating studs on the carriage. 2. Push the print head into the connector and hook the wire into place in the reverse order of removal.
TROUBLE-SHOOTING TROUBLE-SHOOTING 7 Troubleshooting Your printer is extremely reliable, but occasional problems may occur. You can solve many of these problems yourself, using this chapter. If you encounter problems that you cannot resolve, contact your dealer for assistance. This chapter is organized as follows: • Solving problems • Diagnostic functions • Getting help SOLVING PROBLEMS The tables in this section describe common printer problems and their solutions.
TROUBLE-SHOOTING Table 7.1 Print Quality Problems and Solutions Problem Printing is too light or too dark. Solution Make sure that the ribbon cartridge is properly installed and that the ribbon feeds smoothly. Make sure that the paper thickness lever is set for the thickness of your paper. See Table 3.2 in Chapter 3. Check ribbon wear. Replace the ribbon if necessary. Stains or smudges appear on the page. Make sure that the paper thickness lever is set for the thickness of your paper. See Table 3.
TROUBLE-SHOOTING Table 7.1 Print Quality Problems and Solutions (Cont.) Problem Solution Use the printer’s V-ALMNT function to check the vertical print alignment. If necessary, adjust the print alignment. See the section Using the Diagnostic Functions in Chapter 5. The top margin is wrong. The top margin is the sum of the top-of-form setting, the software-specified top margin, and the printer’s TOP-MRG setting. Proceed as follows: Troubleshooting Printing is vertically misaligned (jagged).
TROUBLE-SHOOTING Table 7.1 Print Quality Problems and Solutions (Cont.) Problem Solution If an error occurs If an error occurs during printing with Windows, during printing with execute reset from the control panel or turn off the Windows, simply printer, then print the page again. printing the page again will cause the printed characters to be garbled. Paper Handling Problems Table 7.2 describes common paper handling problems and suggests solutions.
TROUBLE-SHOOTING Table 7.2 Paper Handling Problems and Solutions (Cont.) Problem Solution Move the paper thickness lever to position D. loading. Turn off the printer and remove the jammed Troubleshooting Paper jams while paper. Remove any obstructions from the paper path. Make sure that the paper thickness lever is set for the thickness of your paper. See Table 3.2 in Chapter 3. Make sure that the paper is not folded, creased, or torn. Reload the paper.
TROUBLE-SHOOTING Tips for clearing a jammed sheet from the printer If a sheet of paper is jammed between the print head and the platen and cannot be removed, clear it as follows: 1. Turn off the printer and disconnect the power cord from the receptacle. 2. Push up the locking levers to release the forms tractors and open the paper holders. 3. Move the paper thickness lever to position D. 4. Move the print head so that you can remove the jammed sheet easily and clear the sheet.
TROUBLE-SHOOTING Operating Problems If any of the errors listed in Table 7.3 occurs, the PAPER OUT LED lights up, and an alarm beeps, and the printer goes offline. Troubleshooting In such cases, the buttons on the control panel can be used in the same manner as those when the printer is in the offline state. Table 7.3 Operating Problems and Solutions Error name Error description Recovery method Paper end (PE) error Paper end is detected.
TROUBLE-SHOOTING Table 7.3 Operating Problems and Solutions (Cont.) Error name Load jam error Error description Recovery method After the tractor PE sensor detected the form at continuous form loading, the TOF sensor does not detect the top of the form even after line feed is executed a certain number of times. After the set sensor detects the sheet at cut sheet loading, the TOF sensor does not detect he top of the sheet even after line feed is executed a certain number of times.
TROUBLE-SHOOTING Printer Failures A user cannot generally resolve a problem involving defective printer hardware. On detecting a fatal error, the printer will: Stop printing Beep four times Turn the ONLINE indicator off Blink the PAPER OUT indicator (see Table 7.4 for the error type). Troubleshooting • • • • Table 7.
TROUBLE-SHOOTING DIAGNOSTIC FUNCTIONS The printer diagnostic functions are SELF-TST, HEX-DUMP, and V-ALMNT. • SELF-TST tells you whether the printer hardware is functioning correctly. If the printer hardware is functional, any problems you are having are probably caused by incorrect printer settings, incorrect software settings, the interface, or the computer.
INSTALLING OPTIONS INSTALLING OPTIONS 8 The installaion of options allows you to expand the capabilities of your printer. Options available for the printer include: • LAN card • RS-232C serial interface board The LAN card is a uset installable option, but can be installed only on a printer model with the parallel and USB interfaces. For information on the installation procedure, refer to the manual that comes with the LAN card.
INSTALLING OPTIONS 8-2 User's Manual
