User's Manual

User's Manual
7-5
Trouble-
shooting
TROUBLE-SHOOTING
Table 7.2 Paper Handling Problems and Solutions (Cont.)
Problem Solution
Paper jams while Move the paper thickness lever to position D.
loading. Turn off the printer and remove the jammed
paper. Remove any obstructions from the paper
path.
Make sure that the paper thickness lever is set for the
thickness of your paper. See Table 3.2 in Chapter 3.
Make sure that the paper is not folded, creased, or
torn.
Reload the paper.
Paper jams while Move the paper thickness lever to position D.
printing. Turn off the printer and remove the jammed
paper. Remove any obstructions from the paper
path.
Make sure that the paper thickness lever is set for the
thickness of your paper. See Table 3.2 in Chapter 3.
For continuous forms, make sure that the incoming
and outgoing paper stacks are correctly placed.
Paper should feed straight.
Paper slips off the Make sure that the forms tractors are positioned
forms tractors or correctly for the width of your paper and that
the perforated the perforated holes of the paper fit directly over
holes of the paper the tractor sprockets.
tear during
printing.