Operating manual FUJITSU LIFEBOOK T937 System
Congratulations on your purchase of an innovative product from Fujitsu. The latest information about our products, tips, updates etc. can be found on the Internet at: "http://www.fujitsu.com/fts/" You can nd driver updates at: "http://support.ts.fujitsu.com/download" Should you have any technical questions, please contact: • our Hotline/Service Desk ("http://support.ts.fujitsu.
Published by / Contact address in the EU Fujitsu Technology Solutions GmbH Mies-van-der-Rohe-Straße 8 80807 Munich, Germany "http://www.fujitsu.com/fts/" Copyright © Fujitsu Technology Solutions 2017. All rights reserved. Publication Date 02/2017 Order No.
FUJITSU LIFEBOOK T937 Operating manual Innovative technology 7 Ports and controls 9 Important notes 12 First-time setup of your device 16 Working with the notebook 19 Security functions 60 Connecting external devices 81 Removing and installing components during servicing 87 Settings in BIOS Setup Utility 96 Troubleshooting and tips 99 Technical data 108 Manufacturer’s notes 112 Index 115
Remarks Information on the product description meets the design specications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notication. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions. Trademarks Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited or its subsidiaries in the United States and other countries.
Contents Contents Innovative technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Removing the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loudspeakers and microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting the SIM card . . . . . . . . . . . . .
Contents USB port with charging function (Anytime USB charge) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to remove USB devices correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Headphones/microphone/Line-In/Line-Out/headset-combi port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 85 86 Removing and installing components during servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Port Replicator (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Innovative technology Innovative technology ... and ergonomic design make your device a reliable and convenient companion. The device boots very quickly, is ready for immediate use and offers a particularly long operating time because of its high capacity battery. With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better protect your system against unauthorised access by using the powerful password properties.
Innovative technology Notational conventions Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information for the proper use of the device.
Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives you an overview of the device’s indicators and connections. Please familiarise yourself with these components before you start to work with the device.
Ports and controls Left panel 1 2 3 1 = DC input connector (DC IN) 2 = Security Lock device 3 = USB connection 3.0 4 5 4 = Combined headset / microphone connection 5 = SmartCard reader Right-hand side 1 1 2 3 4 3 Pen slot Eyelet for the optional pen tether Memory card slot USB port 3.0 with charging function (Anytime USB charge) 5 = USB connection 3.
Ports and controls Underside 2 1 2 3 5 1 = Battery compartment with SIM card slot under the battery 2 = Battery release 3 = Service compartment for the M.
Important notes Important notes Notes Importantnotes This chapter contains essential safety information which must be followed when working with your notebook. Other notes also provide useful information which will help you with your notebook. Safety notes Notes Safetynotes Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below. Please pay special attention to the sections in the manual marked with the symbol on the left.
Important notes Energy saving Energysaving Energy Notes Switch the notebook off when it is not in use. Switch off external, connected devices if you are not using them. If you use the energy saving functions, the notebook uses less energy. You will then be able to work for longer before having to recharge the battery. Energy efciency is increased and the environmental impact is reduced. You save money while protecting the environment.
Important notes Travelling with your notebook Mobile operation Notebook Transportation Notes Please observe the points listed below when travelling with your notebook. Before you travel Ź Back up important data stored on your hard disk. Ź Switch off the wireless component for data security reasons. With data trafc via a wireless connection, it is also possible for unauthorised third parties to receive data.
Important notes Cleaning the notebook Do not clean any interior parts yourself; leave this job to a service technician. Only use cleaning products designed for computers. Normal household cleaners and polishes can damage the markings on the keyboard and the device, the paintwork or the notebook itself. Ensure that no liquid enters the notebook. The LCD screen very sensitive to scratches. Only clean the display surface with a very soft, slightly damp cloth. Ź Switch the notebook off.
First-time setup of your device First-time setup of your device Gettingstarted First-timesetup Please read the chapter "Important notes", Page 12. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before you switch on the device for the rst time, connect it to the mains voltage using the mains adapter, see "Mains adapter connecting", Page 17.
First-time setup of your device Selecting a location Selectinga location Mainsadapter Device Select a suitable location for the device before setting it up. Follow the instructions below when doing so: • Never place the device or the mains adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents and cause overheating and damage.
First-time setup of your device Switching on the device for the first time Switchingon for thersttime When you switch on the device for the rst time, the supplied software is installed and congured. Because this procedure must not be interrupted, you should set aside enough time for it to be fully completed and connect the device to the mains using the mains adapter.
Working with the notebook Working with the notebook Notebook Notebook,operation This chapter describes the basics for operating your notebook. Please read the chapter entitled "Connecting external devices", Page 81 for instructions on how to connect devices such as a mouse and a printer to the notebook. Please refer to the notes in "Important notes", Page 12.
Working with the notebook Status displays Description Power-on indicator • Indicator is illuminated: The notebook is switched on. • Indicator ashes: The notebook is in sleep mode (Save-to-RAM). • The indicator is not illuminated: The notebook is switched off or in Save-to-Disk mode. Battery charging indicator/power connector The state of charge of the battery is shown by the battery indicator. With mains adapter connected: The indicator lights up white: The battery is fully charged.
Working with the notebook Status displays Description Caps Lock indicator Indicator is lit: The Caps Lock key has been pressed. All letters will be output as uppercase letters. In the case of keys labelled several times, the character printed on the upper left of the key will appear when that key is pressed. Scroll Lock indicator Indicator is lit: The key combination Fn + Scr has been pressed. The effect that this key has varies between applications. Opening the notebook Ź Open the LCD screen.
Working with the notebook Switching on the notebook Notebook:switching on Power-onindicator 1 Ź Slide the ON/OFF button (1) to the right to switch on the notebook. The ON/OFF button returns automatically to its original position. The ON/OFF button (1) is lit while the system is switched on.
Working with the notebook Different ways to use your notebook During your daily work, you can use your notebook as a Tablet PC or as a notebook, just as you wish. Please note that the display cannot be turned completely on its own axis! Stop turning the display as soon as you feel resistance. No guarantee services can be provided for damage caused due to incorrect turning. From notebook to Tablet PC Ź Raise the LCD display into a vertical position.
Working with the notebook Ź Hold the screen as low as possible on both sides. Turn the screen to the left or right in the direction of the arrow. At rst you will feel some slight resistance, then it will turn easily and without friction. Ź Turn the display further until it has turned 180° and the hinge latches in.
Working with the notebook Ź Now fold the screen down until the back of the screen is at on top of the keyboard. The screen is now secured in the tablet position. Select display orientation (portrait or landscape orientation) Displayorientation Portraitorientation Landscapeorientation You can choose to use either portrait or landscape orientation for the display, or whether the display orientation should automatically adapt to the orientation of the Tablet PC.
Working with the notebook From Tablet PC to notebook Ź Raise the LCD screen into a vertical position.
Working with the notebook Please note that the display cannot be turned completely on its own axis! Stop turning the display as soon as you feel resistance. No guarantee services can be provided for damage caused due to incorrect turning. Ź Hold the display on both sides as far down as possible and then turn the display. It will turn easily and without resistance. Ź Turn or move the display further until it has turned 180° and the hinge latches in.
Working with the notebook Closing the notebook Ź Fold the LCD screen down onto the lower part of the notebook until you feel it lock into place. Handwriting recognition For detailed information on handwriting recognition, see the documentation on your operating system.
Working with the notebook LCD screen Notes LCDscreen Fujitsu notebooks have high-quality LCD monitors (TFT). For technical reasons, these monitors are manufactured for a specic resolution. An optimal, clear picture can only be ensured with the resolution intended for the relevant monitor. A resolution which differs from the specication can result in an unclear picture. The resolution of your notebook’s monitor is optimally set at the factory.
Working with the notebook Everything which you can select or activate using your nger tip can also be selected or activated using the pen. Calibrate the Dual Digitizer for finger-based operation of the device For instructions on how to calibrate your device to use Dual Digitizer Technology, please refer to chapter "Calibrating the pen", Page 35. Please note: There are separate calibration programs available for calibrating the stylus pen and for calibrating nger-based operation.
Working with the notebook Actions with two fingers Action Scrolling Description Ź Position two ngers on the touchscreen. Ź Move your ngers upwards to scroll up. or Ź Move your ngers downwards to scroll down. Rotating Ź Position the thumb on the touchscreen, then turn the picture clockwise or counter-clockwise using your index nger.
Working with the notebook Action Increasing or decreasing the view Description Ź Position two ngers on the touchscreen and move them apart to increase the view. or Blocking context-sensitive menus 32 Ź Position two ngers on the touchscreen and move them together to decrease the view. Ź With two ngers, tap twice briey in quick succession on the touchscreen.
Working with the notebook Using the stylus pen Pen 1 = pen tip 5 4 2 = pen button (= delete function) 3 = pen button (= right mouse button) 4 = charging contacts 5 = eyelet for optional pen strap 3 2 1 You can use the pen on your Tablet PC as an electronic writing implement to select items, and to navigate through programs on it. Programs that support handwriting recognition also allow you to write characters directly on the screen with the pen. You can also use the pen as a drawing tool.
Working with the notebook The Tablet PC’s pen is an electronic instrument that can be damaged if used improperly. Handle the pen with care. The following list contains guidelines for proper pen handling: • • • • Do not gesture with the pen. Do not use the pen as a pointer. Do not use the pen on surfaces other than the screen of the Tablet PC. Do not try to turn the thumb grip on the pen. The grip is used to place the pen in its slot or to remove it from the slot.
Working with the notebook Charging the pen battery The pen contains an integrated battery, which is automatically charged when the pen is fully inserted into its slot. The pen is also charged when the notebook is in power saving mode or is switched off. A charging time of approximately 15 seconds is sufcient to enable to pen to be used for 90 minutes again. Ź Insert the pen fully in the slot. After a charging period of approximately 5 minutes, the pen battery is fully charged.
Working with the notebook Attach the pen tether (optional) You can attach the pen with a pen tether (available as an option) to prevent it being dropped or becoming lost. Ź Secure one end of the pen tether to the pen and the other end of the pen tether to the notebook.
Working with the notebook Using the device as a notebook Touchpad and touchpad buttons Keep the touchpad clean. Protect it from dirt, liquids and grease. Touchpad Never use the touchpad if your ngers are dirty. Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons. 1 = Touchpad 1 2 = Touchpad buttons 2 You can move the cursor using the touchpad. The touchpad buttons allow you to select and execute commands. They correspond to the buttons on a conventional mouse.
Working with the notebook Dragging items Ź Select the desired item. Ź Press and hold the left button and, with your nger on the touchpad, drag the item to the desired position. The item will be moved. Touchpad Switching the Touchpad on and off You can switch the Touchpad on and off using a key combination, see "Key combinations", Page 42.
Working with the notebook Keyboard Keyboardkeypad Numeric Buttons The keyboard of your notebook is subject to continuous wear through normal use. The key markings are especially prone to wear. The key markings are liable to wear away over the life of the notebook. The keyboard has been designed to provide all the functions of an enhanced keyboard. Some enhanced keyboard functions are mapped with key combinations. The following description of keys refers to Windows.
Working with the notebook Key Description Backspace key The Backspace key deletes the character to the left of the cursor. Backspace Tab key The Tab key moves the cursor to the next tab stop. Tabkey Enter key (return) The Enter key terminates a command line. The command you have entered is executed when you press this key. Linefeed Enter Return Enterkey Caps Lock key The Caps Lock key activates uppercase mode. In Caps Lock mode, all of the characters you type appear in upper case.
Working with the notebook Virtual numeric keypad Numeric Num Virtualnumerickeypad Lock keypad To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual numeric keypad. The special keys of the virtual numeric keypad are recognisable by the numbers and symbols printed in the upper right corner of each key. If you have switched on the virtual numeric keypad, you can output the characters shown on the upper right of the keys.
Working with the notebook Key combinations Keycombinations The following description of key combinations applies to Windows operating systems. Some of the following key combinations may not function in other operating systems or with certain device drivers. Other key combinations are described in the relevant manuals supplied with your application programs. Key combinations are entered as follows: Ź Press the rst key in the combination and keep it pressed.
Working with the notebook Combination Description Energy saving functions Use this key combination to activate the power management functions (see chapter "Using the power-management features", Page 48). Energysavingfunctions Fn+F9 Toggle output screen Use this key combination to select which screen(s) is/are used for display if an external monitor is connected.
Working with the notebook Camera (dependent on configuration) Camera Depending on the software used, you can use your camera to take pictures, record video clips or take part in web chats. The camera has its own status indicator. The status indicator lights up when the camera is active. • • • • The picture quality depends on the lighting conditions and the software being used. You can only use the camera with a particular application (e.g.
Working with the notebook Rechargeable battery Life,battery Battery Rechargeablebattery During mobile use, the notebook runs on its built-in battery. You can increase the life of the battery by caring for the battery properly. The average battery life is around 800 charge/discharge cycles. You can extend the battery life by taking advantage of the available energy saving functions.
Working with the notebook Removing the battery Please observe the safety notes in chapter "Important notes", Page 12. Remove the power plug from the mains outlet! Ź Switch the device off. The device must not be in energy-saving mode. Ź Close the LCD screen. Ź Remove all the cables from the device. Ź Turn the device over and place it on a stable, at and clean surface. If necessary, lay an anti-slip cloth on this surface to prevent the device from being scratched.
Working with the notebook Inserting battery 1 2 Ź Insert the battery in the battery compartment (1). Ź Slide the battery release in the direction of the arrow (2). The battery is now secured in place. Ź Turn the notebook the right way up again and place it on a at surface. Ź Reconnect the cables that were previously disconnected.
Working with the notebook Using the power-management features Battery Power The notebook uses less power when the available power-management features are used. You will then be able to work longer when using the battery before having to recharge it. Power efciency is increased and environmental pollution reduced. By choosing the best power options, you can make signicant savings and at the same time help protect the environment.
Working with the notebook Memory cards Slot Your notebook is equipped with an integrated memory card reader. Observe the manufacturer’s instructions when handling the memory cards. Memory card Supported formats Your notebook supports the following formats: • • • Secure Digital (SDTM card) SDHC SDXC Inserting the memory card Ź Carefully push the memory card into the slot until you feel it click into place. The label should be facing upward.
Working with the notebook Loudspeakers and microphones Volumecontrol Loudspeakers Microphone You will nd information about the exact position of speakers and microphones in chapter "Ports and controls", Page 9. Please refer to chapter "Key combinations", Page 42 for information on setting the volume and also enabling/disabling the loudspeakers using key combinations. If you attach an external microphone, the built-in microphone is disabled.
Working with the notebook Inserting the SIM card Ź Remove the battery, see "Removing the battery", Page 46. 4 3 5 1 Ź Ź Ź Ź Ź Ź 2 Pull the SIM card holder out of the slot (1). Remove the SIM card carrier (2). Insert the SIM card as shown in the diagram into the SIM card carrier (3). Place the SIM card carrier with the SIM card onto the SIM card holder (4). Slide the SIM card holder back into its slot (5). Install the battery again, see "Inserting battery", Page 47.
Working with the notebook Removing the SIM card Ź Remove the battery, see "Removing the battery", Page 46. 2 1 Ź Ź Ź Ź Ź Ź 4 3 5 Pull the SIM card holder out of the slot (1). Remove the SIM card carrier from the SIM card holder (2). Remove the SIM card from the SIM card carrier (3). Place the SIM card carrier onto the SIM card holder (4). Slide the SIM card holder back into its slot (5). Install the battery again, see "Inserting battery", Page 47.
Working with the notebook Switching the wireless components on and off Ź To switch the radio components on or off, press the key combination Fn + F5 . The wireless component indicator will illuminate when one or more wireless components are switched on. Bluetooth WirelessLAN If you switch off the radio components, the Bluetooth and LTE modules and the wireless LAN transmission unit (antenna) are also switched off.
Working with the notebook Ethernet and LAN EthernetLAN The internal network module of your notebook supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network). Ź Pull the LAN adapter out of the LAN port on the notebook in the direction of the arrow. 1 2 Ź Push the LAN adapter upwards in the direction of the arrow (1). Ź Connect the network cable to the LAN adapter (2). Ź Connect the network cable to your network port.
Working with the notebook Your Port Replicator (optional) Your Port Replicator is a device that enables you to quickly connect your notebook to your peripherals, such as a monitor, printer etc. The features offered by the Port Replicator include standard ports for monitor, audio, mouse and keyboard. You need only dock the notebook in order to use your peripheral devices.
Working with the notebook Setting up the port replicator Select a suitable location for the Port Replicator before setting it up. Follow the instructions below when doing so: • • • • 56 Never place the port replicator on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents of the notebook and cause overheating and damage. Place the port replicator on a stable, at and non-slip surface.
Working with the notebook Connect the notebook to the port replicator Ź Disconnect the mains adapter cable from the DC socket (DC IN) of the notebook. 2 2 3 1 5 4 Ź Position the notebook on the Port Replicator so that the connector on the base of the notebook is aligned with the connector of the Port Replicator (1). Ź Press down on the notebook’s rear corners so that it locks into position (2). Ź Connect the mains power adapter cable to the DC voltage socket (DC IN) of the port replicator (3).
Working with the notebook Switching on the notebook via the port replicator Ź Press the ON/OFF button on the port replicator to switch the notebook on. Switching off notebook via Port Replicator Ź Close all applications and shut down your operating system (please refer to the manual for the operating system). If the notebook cannot be shut down properly, press the ON/OFF button on the Port Replicator for about four seconds. The notebook will switch itself off. Any unsaved data may however be lost.
Working with the notebook Disconnecting the notebook from the Port Replicator 2 1 Ź Pull the unlocking lever in the direction of the arrow (1), until you hear the notebook unlatch. Ź Lift off the notebook (2).
Security functions Security functions Securityfunctions Your notebook has several security features that you can use to secure your system from unauthorised access. This chapter explains how to use each function, and what the benets are. Please remember that in some cases, for example, forgetting your password, you may be locked out and unable to access your data.
Security functions Brief overview of security functions Detailed information about the security equipment of your device can be found in the "Professional Notebook" manual, on the "Drivers & Utilities" CD/DVD or on the Internet at "http://www.fujitsu.com/fts/support/index.html".
Security functions Setting up the fingerprint sensor (configuration dependent) Fingerprintsensor The ngerprint sensor can record an image of a ngerprint. With additional ngerprint software, this image can be processed and used instead of a password. 1 Ź You must install the ngerprint software in order to be able to use the ngerprint sensor (1). The current Workplace Protect software for palm and ngerprint sensors can be found on the Internet at "http://www.fujitsu.
Security functions Using the Security Lock Your device comes with a Security Lock device for the Kensington Lock Cable. You can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory. Fujitsu recommends the use of a combination lock. Ź Fit the Kensington Lock Cable on the device on your notebook.
Security functions Protecting BIOS Setup Utility (supervisor and user password) If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call the instructions onto the screen while you are setting up the password. BIOS SetupUtility The supervisor password and the user password both prevent unauthorised use of the BIOS Setup Utility.
Security functions Removing passwords To remove a password (without setting a new password) perform the following steps: User password Supervisorpassword Password Ź Start the BIOS Setup Utility and go to the Security menu. Ź Highlight the Set Supervisor Password or Set User Password eld and press the Enter key. You will be requested to enter the current password by the Enter Current Password prompt. You will be requested to enter a new password by the Enter New Password prompt.
Security functions SmartCard reader Securityfunctions Securityfunctions, SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers. With the appropriate software you can use your SmartCard as an alternative to password protection, but also as a digital signature, for encrypting your e-mails or for home banking. We recommend that you always use two SmartCards.
Security functions SmartCard System Lock With SystemLock enabled, the device can only be started using an initialised SmartCard (SICRYPT, CardOS or Fujitsu) and a personal identication number (PIN). The SmartCard and PIN are checked during system booting in the BIOS, i.e. before the operating system is started.
Security functions Access rights of SmartCards SmartCard A new SmartCard initially only has a preset PIN and PUK. Access rights and the customised PIN and PUK are not assigned until the SmartCard is initialised.
Security functions SmartCard user groups SmartCard User groups can be set up using SystemLock. This enables several systems to be started with one SmartCard. A user group consists of at least two systems. Each user that is allowed to start the systems is provided with one SmartCard. The user can start any of the systems using this SmartCard. Basic information on setting up user groups When installing SystemLock, the rst PC in the user group is set up as a "Single PC".
Security functions Installing SystemLock InstallingSystemLock During initial installation, the rst SmartCard becomes the Admin SmartCard. Together with the PUK, it has all access rights, and should therefore be kept in a safe place. It can only be used by the authorised user (administrator), e.g. to initialise user cards. You need an Admin SmartCard if you want to set up a user group. You use the Admin SmartCard to add further systems to the user group.
Security functions New SmartCards have a preset PUK (see above). if you want to re-initialise a previously initialised SmartCard, you will need to know the PUK which was assigned to it. Ź Enter the PUK. When the following appears: • ACCESS DENIED = You have entered an invalid PUK. After six failed attempts, the SmartCard will be blocked and can no longer be used. Ź Enter a new PIN at the following prompt: Enter new PIN: Confirm new PIN: A number with 4 to 8 digits is acceptable for the new PUK.
Security functions Security SmartCard SystemLock Item Specific Help SmartCard SystemLock Uninstall: BIOS Recovery: SmartCard and Pin Installed [Enter] [Allowed] [Always required] SmartCard Initialization Admin SmartCard SuperUser SmartCard: User SmartCard: Service SmartCard: [Enter] [Enter] [Enter] [Enter] SmartCard Configuration Change PIN: Change PUK: Unblock SmartCard: [Enter] [Enter] [Enter] Allows to deactivate The smartcard security.
Security functions Ź If you do not want to initialise any further SmartCards, press Esc and remove the Admin SmartCard. NEVER write the PIN or PUK on the SmartCard under any circumstances! Keep the SmartCard and PIN/PUK in a safe place and protect them from unauthorised access. Adding a system to a user group SystemLock2 Ź Start the device. Ź Call up BIOS Setup and select the SmartCard SystemLock page from the Security menu.
Security functions Ź Enter the PUK. When the following appears: • ACCESS DENIED = You have entered an invalid PUK. After six failed attempts, the SmartCard will be blocked and can no longer be used. Please wait a few seconds after entering the PIN and PUK: SystemLock is being installed. The following message will be displayed if installation is successful: Setup Notice Changes have been saved [Continue] Now press the Enter key.
Security functions Carrying out administrator functions If you have an internal SmartCard reader, you can switch on the device by inserting the SmartCard. If you use the ON/OFF switch to switch the device on, the following message appears: SystemLock Insert a SmartCard. Administrator functions Ź Insert the Admin SmartCard. The following message will be displayed: Enter your PIN: You can now select: F2=Setup, F3=Change PIN, F4=Administration Ź Press the F4 function key.
Security functions Ź Insert the next SmartCard. It will be initialised as required. The following message will be displayed: Remove the SmartCard. Always change the PIN and PUK for all further SmartCards. The PUK is used to re-activate a blocked SmartCard. Ź Remove the User SmartCard and label it, e.g. with the name of the user.
Security functions Remote Access Enabling – F4 Requirement: The device is centrally administered as part of an Organisation Unit and is registered in a SystemLock Admin database. The SmartCard used for the group installation must have been initialised beforehand using the SystemLock Admin.EXE Windows program (see "SmartCard user groups", Page 69).
Security functions Switch on the device using SystemLock If you have an internal SmartCard reader, you can switch on the device by inserting the SmartCard. If you use the ON/OFF switch to switch the device on, the following message appears: Insert a SmartCard. SystemLock Ź Insert your SmartCard. Enter PIN: Ź Enter your PIN. When the following appears: ACCESS DENIED = You have entered an incorrect PIN.
Security functions Error messages Error messages In this chapter you will nd the error messages which are generated by the mainboard and the SmartCard reader. Error Boot access denied Check your SmartCard SmartCard reader FAILURE Non-authorised SmartCard SystemLock installation FAILED: The SmartCard is blocked. Enter the PUK: Cause The SmartCard has no access rights to the system. The SmartCard is either inserted incorrectly or it is not a suitable SystemLock SmartCard.
Security functions Disabling TPM • Ź Ź Ź Ź Ź Requirement: You have set a supervisor password, see "Security functions", Page 60. Call up the BIOS Setup and select the Security menu. Mark the TPM Security Chip Setting eld and press the Enter key. Select Disabled to deactivate the TPM. In the Exit menu, choose the option Exit Saving Changes. Press the enter key and select Yes. Your notebook will now restart and TPM will be disabled.
Connecting external devices Connecting external devices Always refer to the safety information provided in "Important notes", Page 12 before connecting or disconnecting any devices to or from your notebook. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
Connecting external devices Connecting an external monitor An analog screen is connected to the Notebook laptop or to the optional port replicator (VGA video graphics array screen connection). A digital screen is connected to the optional port replicator (display port or DVI-D Digital Visual Interface - Digital screen connection). The screen output is limited to a maximum of two screens at the same time (see "Key combinations", Page 42, section "Changing the screen output").
Connecting external devices Connecting USB devices USBports On the USB ports, you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-pluggable. This means you can connect and disconnect devices while your operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbit/s. USB 2.0 has a data transfer rate of up to 480 Mbit/s. USB 3.0 has a data transfer rate of up to 5 Gbit/s. USB 3.
Connecting external devices USB connection with charging function (USB Type-C™) USBconnection withchargingfunction(USBType-C™) At this USB port, you can charge a connected USB device or operate devices without an additional power supply (e.g. a monitor or printer). This is also possible with connected notebook computers by going to the BIOS Setup Utility under the menu Advanced > Miscellaneous Configurations and activating the function USB Type-C Power Delivery on System-Off.
Connecting external devices USB port with charging function (Anytime USB charge) You can use this USB port to charge or supply power to a connected USB device (e.g. to charge a PDA or a mobile phone or to connect a USB lamp). This is also possible when the Notebook laptop is switched off, if in the BIOS-Setup-Utility (BIOS: basic input-output system) in the menu Advanced - Miscellaneous Configurations the function Anytime USB Charge is activated.
Connecting external devices Headphones/microphone/Line-In/Line-Out/headset-combi port Connectingaudio devices Connectingheadphones Audioports Using the headphones/microphone/Line-In/Line-Out/headset-combi port, you can connect a headset, headphones, a microphone or external loudspeakers to your notebook. Ź Connect the audio cable to the external device. Ź Connect the audio cable to the headphone port of the notebook. The internal loudspeakers are disabled.
Removing and installing components during servicing Removing and installing components during servicing Only qualied technicians should repair your notebook. Unauthorised opening or incorrect repair may greatly endanger the user (electric shock, re risk) and will invalidate your warranty. Servicing Components After consulting the Hotline/Service Desk, you may remove and install the components described in this chapter yourself.
Removing and installing components during servicing Preparing to remove components If you are going to remove or change system components, prepare for the removal as follows: Please observe the safety information in chapter "Important notes", Page 12. Remove the power plug from the mains outlet ! Ź Switch the device off. The device must not be in energy-saving mode ! Ź Close the LCD screen. Ź Remove all the cables from the device. Ź Turn the device over and place it on a stable, at and clean surface.
Removing and installing components during servicing Removing a cover Ź Prepare for removal, see "Preparing to remove components", Page 88. 1 2 Ź Remove the screw (1). Keep the screw in a safe place. Ź Lift the cover off the notebook (2).
Removing and installing components during servicing Removing memory modules Ź Carefully push the two mounting clips outwards (1). The memory module snaps upwards (2). Ź Pull the memory module out of its slot in the direction of the arrow (3). Memory module expansion 3 2 1 1 Installing a memory module Ź Insert the memory module with the contacts and the recess (a) facing the slot (1). Ź Carefully push the memory module downwards until you feel it click into place (2).
Removing and installing components during servicing Attaching the cover 2 1 Ź Place the cover in the correct mounting position (1). Ź Tighten the screw (2). Ź Complete the installation, see "Finishing component removal", Page 95.
Removing and installing components during servicing Installing and removing an M.2 module Removing a cover Ź To prepare to remove this module, see "Preparing to remove components", Page 88. 1 2 Ź Remove the screw (1). Keep the screw in a sensible place where you’ll be sure to nd it. If you want to remove several components at the same time, keep the screws for these individual components separate from each other. If you insert the wrong screw into a component, you might damage the component.
Removing and installing components during servicing Remove the M.2 module 1 2 Ź Loosen the screw (1). Ź Pull the M.2 module in the direction of the arrow (2) out from its slot on the mainboard and remove it from the casing.
Removing and installing components during servicing Install the M.2 module. 2 1 Ź Insert the M.2 module in the direction of the arrow (1) in a slightly diagonal position into its slot on the mainboard. Ź Secure the M.2 module with the screw (2) in its installation slot.
Removing and installing components during servicing Attaching the cover 2 1 Ź Put the cover back in place (1). Ź Fasten the screw (2). Ź Complete the installation, see "Finishing component removal", Page 95. Finishing component removal After you have removed or changed the system components as you required, please prepare your device for operation again as follows: Ź Install the battery again (see "Inserting battery", Page 47). Ź Turn the notebook the right way up again and place it on a at surface.
Settings in BIOS Setup Utility Settings in BIOS Setup Utility BIOS SetupUtility System Setup Conguration,BIOSSetupUtility Hardwareconguration settings,BIOSSetupUtility conguration The BIOS Setup Utility allows you to set the system functions and the hardware conguration for the notebook. When it is delivered, the notebook is set to factory default settings. You can change these settings in BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.
Settings in BIOS Setup Utility Operating BIOS Setup Utility BIOS SetupUtility Press the F1 key to display help on the operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility. With the F9 key you can load the default settings of the BIOS Setup Utility. Ź Use the cursor keys ĸ or ĺ to select the menu you wish to access to make changes. The menu is displayed on the screen.
Settings in BIOS Setup Utility Exiting BIOS Setup Utility BIOS SetupUtility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility Ź To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The notebook is rebooted and the new settings come into effect.
Troubleshooting and tips Troubleshooting and tips Fault Tips Troubleshooting Follow the safety notes in the "Safety/Regulations" manual when connecting or disconnecting cables. If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: Ź Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. Ź Switch the notebook off. Ź Please contact the Hotline/Service Desk.
Troubleshooting and tips The notebook’s date or time is incorrect Dateisincorrect Incorrectdate/time Timenotcorrect Cause Time and date are incorrect. If the time and date are still set incorrectly after switching on the notebook. Troubleshooting Ź With the BIOS-Setup-Utility, you can set the date and time in the main menu. Ź Please contact your sales outlet or our Hotline/Service Desk. Battery indicator does not illuminate Cause The battery is not installed correctly. The battery is not being charged.
Troubleshooting and tips The external monitor remains blank Monitor Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Screen output is set to the notebook’s LCD screen The external monitor’s power cable or data cable is not connected properly. Troubleshooting Ź Switch the external monitor on. Ź Press any key to continue. Ź Adjust the brightness of the monitor.
Troubleshooting and tips The cursor does not correctly follow the pen movements Cause Pen incorrectly calibrated Fault elimination Ź Calibrate the pen as shown under Hardware and Sound / Tablet PC Settings in the Control Panel, see "Setting the pen", Page 35 and "Calibrating the pen", Page 35. Pen input not working Cause Incorrect driver installed. Troubleshooting Ź If your device is one which can only be operated using the pen, install the driver for the standard model.
Troubleshooting and tips The notebook stops working Energysaving mode Notebook Cause Notebook is in energy saving mode. An application programme has caused the malfunction. The battery is dead. Troubleshooting Ź Leave energy saving mode. Ź Close the application program or restart the notebook (by restarting the operating system or switching the device off and back on again). Ź Charge the battery. or Ź Insert a charged battery. or Ź Connect the mains adapter to the notebook.
Troubleshooting and tips The battery discharges too quickly Battery: Cause The battery is either too hot or too cold. In this case the battery indicator ashes. Troubleshooting Ź Bring the notebook up/down to a normal temperature again. Ź If the operating time of the battery life is extremely short, the battery is probably too old. Replace battery if necessary. You may have an application running that Ź Use the mains adapter as frequently as consumes a great deal of power due to frequent possible.
Troubleshooting and tips User and/or supervisor SmartCard lost Cause User and/or supervisor SmartCard lost Troubleshooting Ź If you have lost your User SmartCard, you can continue working with the Supervisor SmartCard and initialise a new User SmartCard or deactivate the SystemLock function. Ź If you have lost the Supervisor SmartCard, you can continue working, but you no longer have all your rights and can no longer initialise a Supervisor SmartCard.
Troubleshooting and tips Error messages on the screen Error message: messages onthescreen This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation. If the error message appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre.
Troubleshooting and tips Error message/cause Resolution Previous boot incomplete - Default configuration Ź Press the F1 function key when prompted used Due to an error during the previous system to do so. boot, default values were used for certain settings. Check the settings in the BIOS Setup. Real time clock error Ź Contact your sales outlet or our customer service centre. nnnnK Shadow RAM failed at offset: xxxx Failing Ź Contact your sales outlet or our customer Bits: zzzz service centre.
Technical data Technical data Notebook General Processor Main memory (SO DIMM) 7th Generation Intel® Core™ laptop with vPro™ technology (vPro depending on the conguration) Maximum 16 GByte DDR4 1 slot for 4, 8 or 16 Gbyte module Electrical data Safety regulations complied with Protection class Maximum power consumption (with the notebook switched on and the battery charging): LCD screen Size Resolution CE II 65 W (without the port replicator) / 90 W (with the port replicator) 33.78 cm / 13.
Technical data Memory card slot SmartCard slot SIM card slot Ports HDMI port VGA (video graphics array) connection LAN port Microphone port / Line In / headphones port / Line Out Docking port USB (Universal Serial Bus) Security Lock Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) Fujitsu 1 x SD Card 1x 1x 1x 1x Socket, RJ45 3.5 mm stereo mini jack 1x 3 x USB (1 x USB 3.0, 1 x USB 3.
Technical data Port Replicator (optional) Electrical data Safety regulations complied with Protection class Ports Monitor port (analogue) CE II 15-pin 25-pin, DVI-D Monitor port (digital) Display port Maximum resolution of an external monitor 1x VGA, DVI: 1920 x 1200 pixels LAN port USB (Universal Serial Bus) Display port: 2560 x 1600 pixels RJ45 3 x USB 3.
Technical data Mains adapter for use with the notebook and port replicator The following technical data applies to the mains adapter supplied with the notebook and to the port replicator which you can order optionally. Primary Rated voltage Rated frequency Max. rated current Secondary Nominal power Rated voltage Max. rated current 100 V to 240 V (automatic) 50 Hz to 60 Hz (automatic) 0.7 A to 1.2 A 65 W / 90 W 19 V 3.42 A / 4.74 A An additional mains adapter or power cable can be ordered at any time.
Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes You can nd information on this subject on your notebook or on our website ("http://www.fujitsu.com/fts/about/fts/environment-care/"). Declarations of Conformity Declarationofconformity The "Declarations of Conformity" for the device can be found on the Internet at: "http://globalsp.ts.fujitsu.com/sites/certicates/default.aspx".
Manufacturer’s notes CE marking Lowvoltagedirective Electromagneticcompatibility Notes CEmarking The shipped version of this device complies with the requirements of EC directives 2004/108/EC "Electromagnetic compatibility", 2006/95/EC "Low voltage directive", 2011/65/EU "RoHS directive" and 2009/125/EC "ecodesign directive" (from 20/04/2016: 2014/30/EC "Electromagnetic Compatibility" and 2014/35/EC "Low Voltage Directive").
Manufacturer’s notes Other certification markings Certication markings Any other certication markings are listed in the "Manual Appendix Additional Certications" supplement. If such markings are available, you can nd the supplement on the Internet at "http://support.ts.fujitsu.com/Manuals/" with the Operating Manual for your device.
Index Index A Acoustic error messages 105 Activate/deactivate keyboard backlight Administrator functions 75 Alt + Tab 43 Anti-theft protection 63 Audio ports 86 B Back tab 43 Backspace 40 Battery battery life 45 caring for and maintaining 45 charge level 45, 48 charging 45 self-discharge 45 storage 45 Battery status meter 45 Battery: discharges too quickly 104 BIOS Setup Utility calling 96 exiting 98 operating 97 protecting with password 64 settings 96 Bluetooth Switching the module off 53 Switching the mo
Index Fn+F5 42 Fn+F6 42 Fn+F7 42 Fn+F8 42 Fn+F9 43 Fn+space key G Getting started 43 16 H Hardware conguration HDMI port 81 96 I Important notes 12 Incorrect date/time 100 Indicator F Lock 20 Installing SystemLock 70 K Key combinations Keyboard 39 cleaning 15 82 N Notebook before you travel 14 cannot be started 102 cleaning 15 stops working 103 switching off 27 transporting 14 using 19 Notebook, operation 19 Notebook: switching on 22 Notes 12 boards 87 CE marking 113 cleaning 15 disposal / recyclin
Index O Operating system activating system protection 65 cancel system protection 65 protecting with password 65 P Packaging 16 Palm vein sensor 62 Conguring 62 Password changing 64 entering 64 removing 65 Password protection 63 Pen 33 Port Replicator Ports 55 Portrait orientation screen 25 Ports Port Replicator 55 Power power consumption 48 power-management features Power-on indicator 22 Preparing for operation 17 Printer does not print 103 R Radio component: safety notes 12 Rechargeable battery 45 see B
Index Trusted Platform Module 79 U Uninstalling SystemLock 78 USB charging function 85 USB connection with charging function (USB Type-C™) 84 USB ports 83 User groups installing 70 User password changing 64 entering 64 removing 65 Using the Kensington Lock Cable 63 V VGA connection socket 118 Virtual numeric keypad Volume decrease 42 increase 42 Volume control 50 41 W Windows key 40 Wireless components switch off 42 switch on 42 Wireless LAN Switching the module off Switching the module on Wireless
