Tablet User Manual

162 - Troubleshooting the WLAN
Unavailable
network
connection
(continued)
RF interference from
Access Points or
other wireless
networks
The use of identical or overlapping RF channels can cause interference with the operation of the
WLAN device. Change the channel of your Access Point to a channel that does not overlap with
the interfering device.
Wireless network
authentication has
failed
Re-check your Network Authentication, Encryption, and Security settings. Incorrectly configured
security settings such as an incorrectly typed WEP key, a misconfigured LEAP
username/password, or an incorrectly chosen authentication method will cause the LAN device
to associate but not authenticate to the wireless network.
Incorrectly
configured network
settings
Recheck the configuration of your network settings.
Incorrect IP address
configuration
This only applies to networks using static IP addresses. Please contact your network
administrator for the correct settings.
Problem Possible Cause Possible Solution