® Epson Stylus NX420 Series Quick Guide Wireless Network Setup Basic Copying, Printing, and Scanning Maintenance Solving Problems
Contents Wireless Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Setting up Additional Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 43 44 48 Notices. . . . .
Wireless Network Setup This section provides detailed instructions for setting up your printer on a wireless network. Note: If you’re having trouble setting up your wireless printer, see “Network Problems” on page 44. ■ If this is the first time that you’re installing the printer, follow the steps in “Installing for the First Time” below.
3. When you see this screen, click Install. 4. When you see this screen, select Wireless and click Next.
5. When you see this screen, select Set up this printer for the first time, then click Next. 6. For Mac OS X 10.6: Skip to “Setting Up With the Printer Buttons” on page 10. You can’t set up your printer using a temporary USB connection. 7. When you see this screen, select a wireless network setup method, then click Next. Note: If you need help selecting a wireless network setup method, click Which option should I select for more information on the setup methods.
8. Do one of the following: ■ If you selected Temporarily connect USB cable, continue with “Setting Up With a Temporary USB Cable” below. ■ If you selected Select settings using printer buttons, continue with “Setting Up With the Printer Buttons” on page 10. Setting Up With a Temporary USB Cable 1. Wait while the software is installed. 2. When you see this screen, connect the printer to your computer with a USB cable. 3. Follow any on-screen instructions to continue installing the software.
4. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block. 5. If you see a screen like the following, select your network name (SSID) from the list, then click Next. Note: If your network name isn’t in the list, select Enter Manually. If your network name contains uppercase or lowercase letters, enter them correctly.
6. If you see a screen like the following, enter your security key or passphrase, then click Next. Note: If your security key contains uppercase or lowercase letters, enter them correctly. 7. Wait while EpsonNet Setup configures your printer for the network. 8. Follow the instructions on the screen to remove the USB cable from the printer and your computer. 9. When you see the Installation Complete screen, print a test page, then click Finish.
. Follow the on-screen instructions to install the rest of your software. When installation is complete, remove the CD. To set up additional computers to print to the NX420 Series, see “Setting up Additional Computers” on page 14. Setting Up With the Printer Buttons 1. Follow the instructions on the screen to start the printer’s wireless Setup Wizard. 2. When you see this screen, use the printer’s buttons to select the name of your wireless network, then press x Start.
3. When you see this screen, do one of the following: ■ If your wireless network has security enabled, use the printer’s buttons to enter your network password. If your password has uppercase or lowercase letters, be sure to enter it correctly. ■ If your wireless network doesn’t have security enabled, click Next and continue with step 4. Note: If you’re having trouble entering your network password, click Watch video overview to watch a short video tutorial on how to enter your network password. 4.
7. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block. 8. Wait while EpsonNet Setup configures your printer for the network. 9. When you see the Installation Complete screen, print a test page, then click Finish.
10. Follow the instructions on the screen to install the rest of your software. When installation is complete, remove the CD. To set up additional computers to print to the printer, see “Setting up Additional Computers” on page 14. Entering Your SSID Manually If your network doesn’t broadcast it’s name (SSID), follow the steps in this section to enter it manually. 1. From the Select SSID screen on the printer’s control panel, press l or r to select Other SSIDs, then press x Start. 2.
3. When you’re done entering your network name, press x Start. 4. Continue with step 3 on page 11 to enter your network password. Setting up Additional Computers 1. Insert the printer software CD. 2. Windows 7 and Windows Vista: If you see the AutoPlay window, click Run Setup.exe. When you see the User Account Control screen, click Yes or Continue. Windows XP: When you see the Software Installation screen, continue with step 3. Mac OS X: Double-click the Epson 3. When you see this screen, click Install.
4. When you see this screen, select Wireless and click Next. 5. When you see this screen, select This printer is already on my wireless network, then click Next. 6. Wait while the software is installed. 7. For Mac OS X 10.6: Skip to step 12.
8. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block. 9. If you see a screen like this one, select the printer you would like to set up, then click Next. 10. Wait while EpsonNet Setup configures your printer for the network.
11. When you see the Installation Complete screen, print a test page, then click Finish. 12. Follow the instructions on the screen to install the rest of your software. When installation is complete, remove the CD.
Loading Paper You can print documents and photos on a variety of paper types and sizes. For details, see page 20. 1. Open the paper support and pull up the extensions. 2. Open the output tray, pull out the extensions, and raise the paper stopper. Note: If you’re using legal-size paper, don’t raise the paper stopper. 3. Squeeze the edge guide as you slide it all the way to the left.
4. Load paper against the right edge and behind the tab with the glossy or printable side face up. (Load letterhead or pre-printed paper top edge first.) Always load paper short edge first, don’t load it sideways. You can load up to 120 sheets of letter- or A4-size plain paper, 80 sheets of matte, or 20 sheets of photo paper. Load other papers one sheet at a time. See your online User’s Guide for more information. Note: Don’t load paper with holes punched in it.
Using Special Papers Epson offers a wide array of high quality papers, making it easy to maximize the impact of your photos, presentations, and creative projects. You can purchase genuine Epson ink and paper at Epson Supplies CentralSM at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Paper type Size Part number Sheet count Epson Photo Quality Self-adhesive Sheets A4 (8.3 × 11.7 inches) S041106 10 Epson Iron-on Cool Peel Transfer Paper Letter (8.
Copying a Document or Photo Follow the instructions in this section to position your originals correctly on the scanner glass and make color or black-and-white copies. Placing Originals on the Glass 1. Open the document cover and place your original face-down on the scanner glass, with the top facing into the front right corner. 2. Close the cover gently so you don’t move the original.
Copying Documents and Photos You can copy documents and photos onto letter- or A4-size plain paper or Epson special paper or 4 × 6-inch Epson photo paper. 1. Load paper in the sheet feeder (see page 18). 2. Place your original document on the scanner glass (see page 22). 3. Press the Copy button. 4. To print more than 1 copy, press + or – to select the number (up to 99). 5. Press l or r to select Color or B&W copies. 6.
Printing From a Memory Card Your Epson printer lets you print photos directly from your digital camera’s memory card; just insert it into the memory card slot and you’re ready to print. See the online User’s Guide for instructions on copying memory card files between your Epson printer and a computer, and printing photos pre-selected in your camera (DPOF™ or Digital Print Order Format). Inserting the Card 1. Make sure your printer is turned on. 2. Insert your card as shown.
Printing Photos From the LCD Screen You can select individual photos for printing as you view them on the LCD display screen. 1. Load several sheets of 4 × 6-inch Epson photo paper (various types available; see page 20). 2. Press the Print photos button. 3. Press l or r until you see Select Photos, then press x Start. You see this screen: 4. Press l or r to scroll through your photos and display one that you want to print. 5. Press the + or – button to select the number of copies you want of that photo. 6.
Printing From Your Computer This section describes the basic steps for printing a photo or document stored on your Windows or Macintosh computer. For detailed instructions on printing, see the online User’s Guide. Before you start, make sure you’ve installed your printer software and connected your Epson printer to your computer as described on the Start Here sheet. Tip: It’s a good idea to check for updates to your Epson printer’s software (see page 42 for instructions). Printing in Windows 1.
4. On the Main tab, select the basic print settings. Make sure you choose the correct paper Type setting for the paper you are using (see page 31 for details). Select the type of document you’re printing (choose Photo or Best Photo for pictures) Select your paper Type Select your paper Size Select your document Orientation Note: For quick access to the most common settings, click the Shortcuts tab and select one of the presets.
8. Click OK or Print to start printing. This window appears and shows the progress of your print job. Cancel printing Printing With a Macintosh Follow the steps below to print from Mac OS X 10.5 to 10.6. Note: If you’re printing from Mac OS X 10.4, see your online User’s Guide for printing instructions. 1. Open a photo or document in an application. 2. Open the File menu and select Print. 3. Select your Epson printer as the Printer setting. Select your Epson printer Click to expand 4.
5. Select basic copy and page settings. For borderless printing, choose a Paper Size setting with a Sheet Feeder - Borderless option. Note: If the setting you want isn’t shown (for example, Scale), check for it in your application before printing. Or check for it in the settings for your application at the bottom of this window.
6. Choose Print Settings from the pop-up menu, and select the following print settings: Choose Print Settings Select your Media Type (see page 31) Select Color or Black/Grayscale Select higher quality or faster printing (if available) 7. Choose any other printing options you may need from the pop-up menu. See the online User’s Guide for details. 8. Click the Advanced button to change additional settings. Note: For more information on advanced settings click ?. 9. Click Print.
10. To monitor your print job, click the printer icon in the dock. Cancel printing Pause or resume printing Select the print job Selecting the Correct Paper Type Select the correct Type (see page 27) or Media Type (see page 28) setting in your printer software. This tells your Epson printer what kind of paper you’re using, so the ink coverage can be adjusted accordingly.
Scanning a Document or Photo You can use your Epson Stylus NX420 Series to scan a photo or document and save it on your computer. The u Scan button lets you scan quickly using preselected settings, or you can use the Epson Scan software to access more advanced features. For example, you can use Epson Scan to restore faded colors in old photos (see page 35). Note: For detailed scanning instructions, see the online User’s Guide.
5. Do one of the following: ■ If your printer is connected directly to your computer with a USB cable, press x Start to select USB Connection. ■ If your printer is connected to a wireless network, press l or r until you see your computer name, then press x Start. 6. Press x Start to begin scanning. Once your image is scanned, you see its icon in Windows Explorer or Macintosh Finder, or as an attachment in your email application, depending on the option you selected.
You see the Epson Scan window: 4. Select Full Auto Mode as the Mode setting in the upper right corner. (If you are in Home, Office, or Professional Mode, you see a different Epson Scan window.) 5. If you want to restore faded color in a photo or make other corrections, click Customize. Then follow the instructions on page 35. 6. Click the Scan button. The image is scanned and you see its icon in Windows Explorer or Macintosh Finder. Scanning with Mac OS X 10.
Restoring and Correcting Photos You can automatically transform a faded, dusty, or badly exposed color photo into one with true-to-life color and sharpness as you scan. Use the Color Restoration and Dust Removal options in Epson Scan’s Full Auto Mode. In Home and Professional Mode, you can also select Backlight Correction to remove shadows from images with too much background light. Note: For Mac OS X 10.6, see “Scanning with Mac OS X 10.
Maintaining Your Printer Follow the instructions in this chapter for checking and cleaning the print head nozzles and replacing ink cartridges. To align the print head, if necessary, see your online User’s Guide. Caution: To keep your printer looking like new, don’t place anything on top of the cover or use it as a writing surface. If you need to clean the cover, use only a soft, non-abrasive microfiber-type cloth.
Cleaning the Print Head If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only if necessary. Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first (see page 39). 1. Load letter- or A4-size paper in the sheet feeder (see page 18). 2. Press the F Setup button. 3.
Checking Ink Levels If an ink cartridge is expended, you see a message on your printer’s LCD display screen: Note: You cannot print or copy when an ink cartridge is expended even if the other cartridges are not expended. Replace any expended cartridges before printing or copying. You can check ink cartridge levels using your printer software: ■ Windows: Double-click the your screen (the taskbar). ■ Macintosh: Open the Applications folder on your hard drive, then open the EPSON Printer Utility 4.
Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a small amount of ink remains in the cartridge after the “replace cartridge” indicator comes on.
3. Open the scanner, and open the cartridge cover. 4. Squeeze the tab on the cartridge and lift it up. Dispose of it carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of children. 5. Before you open the new cartridge package, shake it gently four or five times. Then remove the cartridge from the package.
7. Insert the new ink cartridge into the holder and push it down until it clicks into place. 8. Once you replace all the cartridges that need replacing, close the cartridge cover and push it down until it clicks into place. 9. Close the scanner. 10. Press OK to begin charging the ink. This takes about 2 minutes. When you see a completion message on the display screen, ink charging is finished. Caution: Never turn off the your Epson printer while ink is charging or you’ll waste ink.
Solving Problems If you have a problem with your Epson printer, check the messages on the display screen to diagnose the cause. You can also check “Problems and Solutions” on page 44 for basic troubleshooting suggestions, or double-click the User’s Guide icon on your computer desktop for more detailed help. Checking for Software Updates Periodically, it’s a good idea to check Epson’s support website for free updates to your NX420 Series software.
Error Indicators If you see one of the error codes below, follow the steps here to proceed. Note: When an error code appears, it will be located in the upper-right corner of the LCD display screen. Error code Problem and solution I-01 W-05 Paper is out or multiple pages have fed. Load or reload paper in the sheet feeder, then press the x Start button to continue. W-02 Paper is jammed. Carefully remove the paper jam (see page 46). W-03 W-04 The cartridge cover is open.
Problems and Solutions Check the solutions below if you’re having trouble using your Epson printer. Network Problems The printer cannot find or connect to the wireless router or access point ■ Try connecting to the wireless router or access point with your computer or another device to confirm that it is working correctly. ■ Make sure that the printer is within range of your router or access point. ■ Avoid placing the printer near a microwave oven, 2.
The printer does not appear in the Add Printer window (Mac OS X) Make sure the printer driver was installed correctly and that your computer’s TCP/IP settings are configured correctly. Cannot print over the network ■ Make sure that the printer is turned on and the green WiFi light on the front of the printer is on. ■ When using TCP/IP, make sure the printer’s IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, you need to set the IP address manually.
Printing and Copying Problems ■ Make sure your original is positioned in the front right corner of the glass. If the edges are cropped, move your original away from the edges slightly. ■ Make sure your paper is loaded short edge first and is positioned against the right side with the edge guide against its left side. Don’t load paper above the arrow mark inside the edge guide. ■ Make sure the paper size settings are correct for the paper you loaded.
■ Make sure the type of paper you loaded matches the paper size and paper type settings on the control panel or in your printer software (see page 31). ■ For the best print quality, use Epson special paper (see page 20) and genuine Epson ink cartridges (see page 38). ■ If you notice light or dark bands across your printouts or they are too faint, you may need to clean the print head (see page 37). This unclogs the nozzles so they can deliver ink properly.
Where to Get Help Internet Support Visit Epson’s support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or email Epson with your questions.
Notices Important Safety Instructions Before using your Epson printer, read and follow these safety instructions: ■ Be sure to follow all warnings and instructions marked on your Epson printer. ■ Use only the type of power source indicated on the printer label. ■ Use only the power cord that comes with the printer. Use of another cord may cause fires or shock. Do not use the cord with any other equipment. ■ Place the printer near a wall outlet where the plug can be easily unplugged.
■ Except as specifically explained in your documentation, do not attempt to service the printer yourself. ■ Unplug the printer and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.
FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Declaration of Conformity According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers: We: Located at: Epson America, Inc. MS 3-13 3840 Kilroy Airport Way Long Beach, CA 90806 Telephone: (562) 290-5254 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device.
Epson America, Inc. Limited Warranty What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser that the Epson printer covered by this limited warranty statement, if purchased and operated only in the United States or Canada, will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. For warranty service, you must provide proof of the date of original purchase.
with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred. THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.
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