Maintaining and Troubleshooting Your E-3200 System MAN US E3200 TECH REF R0 7/98 8502684
Maintaining and Troubleshooting Your E-3200 System Part #8502684 MAN US E3200 TECH REF R0 7/98 In our effort to use nature’s resources efficiently and wisely, we print all manuals on recycled papers that meet the minimum requirements established by the Federal EPA in its guidelines for recycled paper products.
Notices Copyright © 1998 Gateway 2000, Inc. All Rights Reserved 610 Gateway Drive N. Sioux City, SD 57049 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway 2000. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
Contents Preface ..................................................................................... iii Conventions Used in This Guide........................................................... iv Safety Instructions................................................................................... v Case Access ............................................................................ 1 Static Electricity Precautions ..................................................................
BIOS Setup Utility ...................................................................43 Using the Setup Utility.......................................................................... 44 Updating the BIOS................................................................................ 46 Troubleshooting ......................................................................49 Introduction...........................................................................................
Preface Contents Conventions Used in This Guide ........................... iv Safety Instructions...................................................
Conventions Used in This Guide Throughout this guide, you will see the following conventions: iv Convention Description Enter Keyboard names are printed in small capitals. Ctrl+Alt+Del A plus sign indicates that the keys must be pressed simultaneously. Setup Commands to be entered, options to select, and messages that appear on your monitor are printed in bold. User’s Guide Names of publications and files are printed in italic. Important! An important note informs you of special circumstances.
Safety Instructions Observe the following safety instructions when using your system: • Follow all instructions marked on this product and in the documentation. • When the system is turned off, a small amount of electrical current still runs through the system. Always unplug the system from the electrical outlet before cleaning the system or opening the cover. • Do not use this product near water or a heat source, such as a radiator or heat register. • Do not spill anything on or into the system.
vi • There is a danger of explosion if the complementary metal-oxide semiconductor (CMOS) battery is replaced incorrectly. Replace the battery with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. • Unplug the system from the wall outlet and refer servicing to qualified personnel if: • The power cord or plug is damaged. • The power cord or plug is damaged. • Liquid has been spilled into the system.
Case Access Contents Static Electricity Precautions .................................. 2 Opening the Case..................................................... 3 Closing the Case ......................................................
Static Electricity Precautions Caution! To prevent electrostatic damage to your system, follow static electricity precautions every time you open your computer case. Static electricity can permanently damage electronic components in your computer. When opening your computer case, always perform the following procedure: 1. Wear a grounding wrist strap (available at most electronics stores). 2. Turn off the system power. 3.
Opening the Case To perform work in the internal components of the computer, you must open the case, which has two removable parts: • • A chassis cover, that surrounds the sides and top of the system A front faceplate (bezel) that covers the front of the system Important! Only qualified personnel should open the system for maintenance. You need a grounding wrist strap and the proper tools to remove the computer’s cover.
4. Lift up the rear of the cover and slide the cover toward the rear of the computer until the lip on the cover is free of the front bezel. Remove the cover. Side view To remove the front bezel 1. Lift the three upper tabs and push them through the slots in the chassis. The top of the bezel unlatches out and away from the chassis. 2. Lift the front of the chassis until the lower bezel tabs clear the chassis locking holes. Remove the bezel.
Closing the Case Replace the cover as soon as you finish installing or removing components so that dust and dirt (which could damage the computer) do not collect inside the computer. To replace the front bezel 1. Lift the front of the chassis and set the lower chassis tabs into the locking holes on the bezel. 2. Press the bezel into the chassis until the three upper tabs snap into their locking holes. Two of the three upper tabs latch underneath the locking holes.
6 Maintaining and Troubleshooting Your E-3200 System
System Components Contents System board ........................................................... 8 Riser card ............................................................... 10 I/O connectors........................................................ 12 Removing the System Board ................................ 13 Replacing the Processor ........................................ 16 Setting the Jumpers................................................ 20 Installing Memory and Hardware.........................
System board System board components are identified in the following figure and list.
G DIMM slots H Digital Versatile Disc (DVD) connector I AGP connector System Components 9
Riser card The riser card is mounted to the chassis by brackets at its base and two screws at the top. The two screws attach the riser card to a bracket attached to the power supply cage. To enable easy removal of the system board without unplugging cables or connectors, the riser card contains most of the connectors (including the integrated RJ-45 Network interface connector) and slots used by the internal system components.
A ATX power connector B SCSI LED connector C JP10: CPU/Chassis Fan connector D Front panel control connector E NLX system board edge connector F PCI/ISA slot (shared) G PCI slots (2) H SW1: Chassis intrusion switch I CN3: TAD/Speakerphone J CN4: CD/DVD audio connector K JP9: Power supply fan connector L JP7: Wake on LAN connector M JP8: Ring in connector System Components 11
I/O connectors The following I/O connectors are included with the E-3200 system: A B C D E F A RJ-45 LAN connector B Line in C Microphone in D Line out E USB ports (2) F COM B serial port G Mouse (upper), Keyboard (lower) ports H COM A serial port I Parallel port J VGA video port 12 Maintaining and Troubleshooting Your E-3200 System G H I J
Removing the System Board The system board is installed on a set of guide rails, and can be removed without tools. To remove the system board 1. Turn off the system and disconnect the power cord and all external peripheral devices. 2. Open the case, observing the “Static Electricity Precautions” on page 2. 3. Remove the chassis cover and any cards, such as an Accelerated Graphics Port (AGP) card or cables that may be connected to the system board. Make a note of the locations for reassembly. 4.
5. Locate the release lever at the outside center edge of the system board. Lift the lever slightly upwards and then pull it outward approximately eighty degrees from the edge of the system board. This disengages the edge connector on the system board from the riser card and moves the board slightly out of the chassis. 6. Grasp the edge of the system board and carefully slide it out of the chassis.
To reinstall the system board 1. Align the rails located underneath the system board with the guides on the chassis. 2. Push in the release lever until it is parallel with the chassis. This should complete the reinstallation and lock the board in place. 3. Reattach any cards or cables.
Replacing the Processor Important! 66 Mhz front-side bus (FSB) processors can be paired with 66 or 100 MHz SDRAM, but 100 MHz FSB processors should be paired only with 100 MHz SDRAM. The system is compatible with the Intel Pentium® II 100 MHz front-side bus (FSB) and 66 MHz FSB processors.
3. Squeeze the tabs on the outside edges of the bottom bracket and pull out the bottom bracket. 4. Press in the two latches at the top of the processor and pull the unit up and out.
5. Lower the new processor into the slot until it snaps into place. 6. Push the bottom bracket back onto the base of the processor until it snaps into place. 7. Move the J5G1 configuration jumper from pins 1-2 to pins 2-3 (see “System board” on page 8 for jumper location). 8. Close the case, as described in Chapter 1.
9. Reconnect the power cord and turn on the system. Your system automatically boots to a configuration mode in the Setup utility. Once in this mode, you can set the correct processor speed. 10. Make your selections and exit, saving your changes. 11. Turn off the system and disconnect the power cord. 12. Open the case, observing the “Static Electricity Precautions” on page 2. 13. Move the jumper back to its normal position connecting pins 1-2. 14. Close the case, as described in Chapter 1. 15.
Setting the Jumpers Caution! Moving the jumper with the power on can damage your computer. Always turn off the power and unplug the power cord from the computer before changing the jumper. The J5G1 configuration jumper on the E-3200 system board lets you clear passwords, set the processor/bus speed, and recover the BIOS. The table below shows the settings required to perform those tasks, and the following text provides step-by-step instructions for each mode.
5. Reconnect the power cord and turn on the system. Setup utility starts and opens a Maintenance screen with the following options: • • Clear Passwords, which allows you to clear and reset passwords Set CPU Speed, which allows you to select the new processor (and bus) speed if you upgrade processors 6. Make your selections from the Maintenance menu and exit, saving your changes. 7. Turn off the system and disconnect the power cord. 8. Move the jumper back to its normal position connecting pins 1-2. 9.
8. Place the bootable diskette containing the BIOS files into drive A. 9. Reconnect the power cord and turn on the system to recover the BIOS. When you hear two beeps, the BIOS has been successfully recovered. 10. Turn off the system again, eject the diskette from drive A, and disconnect the power cord. 11. Open the case, observing the “Static Electricity Precautions” on page 2. 12. Place the jumper back on pins 1-2 on the J5G1 jumper. 13. Close the case, as described in Chapter 1. 14.
Installing Memory and Hardware The E-3200 system board supports: • 3.3-V, 168-pin unbuffered, Synchronous Dynamic Random Access Memory (SDRAM) Dual In-line Memory Modules (DIMMs). • • • • • 16 MB and 32MB (16 bit technology) Important! 66 MHz FSB processors can be paired with 66 or 100 MHz SDRAM, but 100 MHz FSB processors should be paired only with 100 MHz SDRAM.
Installing DIMMs The system board contains three DIMM banks. You can fill DIMM0, DIMM1, DIMM2, or a combination of banks with DIMMs. No jumper settings are required for the memory size or type because the BIOS automatically detects this information. To install DIMMs 1. Turn off the system and disconnect the power cord. 2. Open the case, observing the “Static Electricity Precautions” on page 2. 3. Pull open the socket clamps on each side of the DIMM socket.
4. Insert the DIMM into the socket and align the two bottom notches in the DIMM with the two notches in the DIMM socket. 5. Gently press the DIMM into the socket until the plastic socket clamps on each side of the socket snap into the notches on the side of the DIMM. 6. Close the case, as described in Chapter 1. 7. Reconnect the power cord and turn on the system.
To remove DIMMs Caution! Never try to remove a DIMM without releasing the clamps. You may break the socket, causing serious damage. 1. Using your fingers, gently push out both plastic socket clamps on each end of the DIMM socket. The DIMM should pop up slightly from the socket. 2. Carefully lift the DIMM out of the socket. 3. Store the DIMM in a static-free container.
Replacing and adding drives One 3.5-inch diskette drive, one 3.5-inch hard drive, and one CD-ROM drive come with your computer. You can add additional drives of the following types: • Half-height 3.5- inch diskette drives. The riser card has a floppy controller that supports up to two floppy devices, one of which is the 3.5-inch diskette drive that comes with your computer. • Half-height 3.5- or 5.25-inch hard drives. The riser card has two IDE connectors that support up to two drives each.
• Before you install a drive, see the drive’s documentation for information on configuring the drive, setting any jumpers on the drive, and attaching cables to the drive. • If you are installing a drive that uses an add-in controller, install the add-in card before you install the drive. • IDE hard drives can be configured as single, master, or slave. IDE CD-ROM drives can be configured as master or slave.
Replacing the 3.5-inch diskette or CD-ROM drive Both the 3.5-inch diskette drive and 5.25-inch CD-ROM drives are secured in the chassis by a set of removable rails. The rails allow the drives to slide into and out of the guides in the front bays. To replace the drives 1. Turn off the system and disconnect the power cord. 2. Open the case and remove the front bezel, observing the “Static Electricity Precautions” on page 2. 3. Locate the 3.5-inch diskette or 5.25-inch CD-ROM drive.
6. Remove the rails on both sides of the drive, and snap them onto the Important! The rails on the 3.5-inch drive are different from those on the CD-ROM drive. Make sure you install the correct rails on each drive. new drive in the same positions. Make sure the front rail extensions are towards the front of the drive. 7. Align the rails with the appropriate bay, and slide the drive into the bay until the locking tabs snap into place. 8.
To install an additional drive in the 3.5-inch drive bay 1. Turn off the system and disconnect the power cord. 2. Open the case and remove the front bezel, observing the “Static Electricity Precautions” on page 2. 3. Remove the bezel insert (you can save and replace the insert should you need to remove the device and continue to use the system). 4. Remove the 3.5-inch diskette and CD-ROM drive (see “Replacing the 3.5-inch diskette or CD-ROM drive” on page 29).
Replacing the hard drive The hard drive is secured to a mounting plate that snaps out of and into the chassis. To replace the hard drive 1. Turn off the system and disconnect the power cord. Important! Make sure the option ROMs on your add-in cards conform to the Phoenix POST Memory Manager Specification, Version 1.01 and BIOS Boot Specification, Version 1.01. For additional information, refer to the following websit: http://www.phoenix.com. 2.
Adding a second hard drive The system comes with a metal drive mounting plate you can use to install an additional internal hard drive. You will have to purchase an IDE cable with three connectors and of sufficient length to connect the existing hard drive and the new drive to the riser card IDE connector. To install a second hard drive 1. Turn off the system and disconnect the power cord. 2. Open the case, observing the “Static Electricity Precautions” on page 2. 3.
6. With the drive upside down, insert the metal points into the threaded holes on one side of the drive and lower the plate over the bottom of the drive. Metal points Illustration shows bottom side of drive 7. Secure the drive to the enclosure with a screw. 8. Replace the mounting bracket into the chassis and slide the two locking tabs together. 9. Replace the two screws you removed in step 2. 10. Replace the CD-ROM drive. 11.
Adding an expansion card The E-3200 chassis has three expansion slots for PCI/ISA cards and one slot for an AGP card. The riser card has two PCI connectors and one shared PCI/ISA connector. For the shared slot, so you can install either a PCI or ISA expansion card, but not both. The AGP connector is on the system board. Important! The on-board AGP is automatically disabled if an AGP add-in card is used. Some ISA expansion cards have jumpers or switches that set interrupts and I/O addresses.
5. Locate an available slot, and remove the slot cover (save the cover for reinstallation if you need to remove the card) by releasing the lock tab (you can use a blunt tool such as a flat-head screwdriver if the tab does not release with finger pressure). Either apply inward pressure to the middle of the slot cover or use a flat-head screwdriver and insert it into the tab hole. 6. Insert the edge of the expansion card into the slot on the riser card. 7.
Heceta II hardware management Heceta II is an integrated data acquisition system that lets you monitor the status of your system hardware. Monitored information includes internal temperature, fan speed, voltage, and chassis intrusion (to alert you in case of tampering). The features of the hardware management system can be accessed through LANDesk® Client Manager, which provides a quick system health indicator.
Installing LANDesk Client Manager Intel’s LANDesk Client Manager is the Desktop Management Interface (DMI) solution that is already loaded on your system. LANDesk Client Manager lets you monitor your system for critical situations that may need your attention. It also lets your system administrator remotely inventory and manage systems on your network. To install LANDesk Client Manager 1. In the C:\DMI folder, double-click the Setup icon to launch the InstallShield® wizard. 2.
Replacing the battery The battery provides power for the system real-time clock and CMOS RAM, which holds the system configuration information. If your battery is failing you may notice your system clock slowing down and giving you the incorrect time. If so, open the Setup utility and write down all the values in the menus and submenus before replacing the battery. Replacing the battery resets the Setup utility to its default values. To replace the battery 1.
7. Press the new battery in the socket with the positive pole up. Be sure you have pressed the battery down far enough for it to contact the base of the socket. 8. Close the case, as described in Chapter 1. 9. Reconnect the power cord and turn on the system. 10. Enter the Setup utility program and verify that the system configuration is correct using the data you recorded in Step 2. If the CMOS data is not correct, change the information in the Setup utility screens as necessary.
• Turn off the system, remove the cover, and verify that all cables inside the case are attached securely. Also, make sure that the colored cable edges are aligned correctly and that the connectors didn’t miss any pins. Disconnect and reconnect the cables, and then replace the cover carefully so as not to disturb any cables. • Turn off the system, remove the cover and, if you have the proper test equipment, verify that the new battery has power.
Using Your System Restoration CD The System Restoration CD included with your system can be used to: • • Restore your Windows 95 or Windows 98 operating system • Reinstall selected software applications, such as LANDesk Client Manager or McAfee Virus Scan • View or install component online documentation Install hardware drivers for Windows 95, Windows 98, and Windows NT Instructions for each operating system are provided with the System Restoration CD.
BIOS Setup Utility Contents Using the Setup Utility .......................................... 44 Updating the BIOS ................................................
Using the Setup Utility The computer’s BIOS has a built-in setup utility that lets you configure several basic system characteristics. The settings are stored in battery-backed RAM and are retained even when the power is off. To enter the Setup utility, restart the system and then press F1 when prompted on screen during the startup process. Upon entering Setup, the Main Setup utility screen opens.
• • The plus sign (+) and minus sign (-) change values in fields. • F9 opens a screen that lets you return all values to their default settings. • F10 opens a screen that lets you save all parameters and then exit the Setup utility. ESC closes the screen you are in and returns you to the previous screen or exits you from the Setup utility.
Updating the BIOS Flash memory simplifies distributing BIOS upgrades. If you need a new version of BIOS, you can download the BIOS update from the Technical Support web site and install the new version from a diskette. To update the BIOS 1. Enter Setup by pressing F1 when prompted during startup. 2. Write down the settings for each of parameters. (At the end of the BIOS update process, you will reset the parameters back to the values you recorded.) 3. Exit the Setup utility program. 4.
14. As the system starts up, verify that the correct BIOS version is reported. 15. Enter Setup by pressing F1 when prompted during startup. Once in Setup, press F9 to load the Setup utility default settings. 16. If you want to change any BIOS fields, use the UP ARROW (↑) and DOWN ARROW (↓) to select the BIOS fields you want to change. Press ENTER and then reenter the values you wrote down at the beginning of this process.
48 Maintaining and Troubleshooting Your E-3200 System
Troubleshooting Contents Introduction............................................................ 50 Troubleshooting Checklist .................................... 51 CD-ROM Problems............................................... 52 Hard Disk Problems .............................................. 54 Memory/Processor Problems................................ 55 Modem Problems .................................................. 56 Peripheral/Adapter Problems................................
Introduction If your system does not operate correctly, re-read the instructions for the procedures you have performed. If an error occurs within an application, consult the documentation supplied with the software. This section identifies solutions to some possible problems.
Troubleshooting Checklist Before turning on the system, make sure that: • The power cord is connected to the AC power-in connector and an AC outlet. • • • The AC outlet is supplying power. If a power strip is used, it is turned on, and the circuit breaker is set. The voltage selection switch on the system power supply reflects the proper voltage. Verifying your configuration If your system is not operating correctly, the BIOS may contain an invalid configuration parameter.
CD-ROM Problems An audio CD produces no sound. Important! Some systems do not have sound cards because sound capabilities are built into the system board. 52 Probable Cause Solution The CD is loaded incorrectly. Make certain the label is facing upward, and then try again. The speakers are not connected. Check the speaker cables. Make certain they are connected properly and securely. The speaker volume is turned down. Check the volume control.
The CD-ROM drive is not recognized by the system. Probable Cause Solution The CD is not intended for PC use. Make certain the CD is PC-compatible. The CD is loaded incorrectly. Make certain the label is facing upward, and then try again. The CD is scratched or dirty. Try cleaning the CD with a lint-free cloth. Check the CD for scratches. The CD-ROM drive needs to be added as new hardware. From the Control Panel window (Start | Settings | Control Panel), double-click Add New Hardware.
Hard Disk Problems The SCSI drive is not recognized by the system. Probable Cause Solution The SCSI bus is not properly terminated. Make certain the last device on the SCSI chain is properly terminated. The drive is configured with a conflicting SCSI address. Change the device’s SCSI address to one that is not currently being used by the system. The cables are not connected correctly. Open the system and check the cable connections. The IDE drive is not recognized by the system.
Memory/Processor Problems Memory errors were detected during system start up. Probable Cause Solution Memory was added or removed, and the new configuration was not saved in Setup utility. Enter Setup and save the new memory configuration. The memory was installed incorrectly. Check the memory for proper seating and orientation. A memory chip is faulty. Replace the card on which the faulty chip resides. Third-party diagnostic programs can help determine which chip or memory segment is failing.
Modem Problems The modem is not recognized by the system. 56 Probable Cause Solution The modem has not been added as new hardware. Add the modem as new hardware. The modem is not connected to a live phone jack. Make certain the line connected to the modem is live and plugged into the appropriate port on the modem (line port). The modem is not configured with a valid interrupt or address. Check the system settings for possible conflicts.
Peripheral/Adapter Problems A SCSI device is not recognized by the system. Probable Cause Solution The device needs to be added as new hardware. From the Control Panel window (Start | Settings | Control Panel), double-click Add New Hardware. Follow the directions for adding the device. If you are not experienced with this procedure, call Technical Support. The SCSI ID may be invalid. Assign an available SCSI ID to the device. The SCSI chain is not terminated.
The diskette drive will not read, write, or format. Probable Cause Solution The diskette is not IBM formatted. Make certain the diskette you are trying to format is IBM-compatible. If it is, try reformatting it. The diskette is corrupted. Run ScanDisk on the diskette. If errors are detected and corrected, try accessing the diskette again. The disk is write protected. Make certain the write-protection window on the upper-right corner of the diskette is closed (unprotected).
Printer Problems The printer will not turn on. Probable Cause Solution The printer is not plugged in. Check the power cable. Make certain it is plugged into a live power source. The printer is not turned on. Make certain the printer’s power switch is depressed or set to the On position. If power is applied to the printer, the green power LED should be illuminated. The printer is defective. Try another printer if one is available. The printer is turned on but will not print.
The printer prints garbled text. 60 Probable Cause Solution The wrong driver is being used for the selected printer. From the Printers window (Start | Settings | Printers), select the printer. From the File menu, click Properties. Make certain the printer is using the right printer driver. If not, install the correct one.
System Problems The system will not start up. Probable Cause Solution The system is not connected to an AC outlet. Check the power cable(s) and make certain it is connected to an AC power source. Voltage selection switch not set correctly. Make certain the voltage selection switch reflects the correct power source. The system is non-responsive. Probable Cause Solution An error occurs during an application or your system may be out of memory. Press the reset button to reboot your computer.
The mouse does not work. 62 Probable Cause Solution The mouse is not plugged in or connected properly. Check the cable. Make certain it is plugged in correctly. The mouse driver did not load when the system booted. Load the appropriate mouse driver manually or contact Technical Support. The mouse is defective. Try a mouse you know is working.
Video Problems The system is running but there is no display. Probable Cause Solution The monitor is not turned on. Make certain the monitor is plugged in and turned on. If power is applied to the monitor, the green power LED should illuminate. The monitor’s data cable is not connected. Make certain the monitor’s data cable is connected to the video controller on the back of the system. The connector or cable is damaged. Check the connector and cable for bent or damaged pins.
The color monitor displays everything in black and white. Probable Cause Solution The system was turned on before the monitor. Make certain the monitor is turned on, and then restart the system. The display type is set incorrectly. From the Control Panel window (Start | Settings | Control Panel), double-click Display, set the display to the appropriate monitor type, and then reboot the system. The displayed characters are garbled. 64 Probable Cause Solution The video cable is damaged.
The video is distorted. Probable Cause Solution The monitor’s controls are not properly adjusted. Adjust the monitor controls until the text becomes clear. (See your monitor documentation for more information.) The connector or cable is damaged. Check the connector and cable for bent or damaged pins. The surge protector or UPS is damaged. Disconnect the monitor power cable and connect it directly to the power source. The monitor is too close to a source of electrical interference.
Error Messages This section lists common error messages that may be displayed on your monitor. These messages often indicate procedural errors such as an incorrect keystroke or a write-protected diskette. Some messages, however, may indicate a problem that requires you to consult the troubleshooting section of this manual. 66 Error Message Solutions Access denied. Try saving to a new file or diskette. Move the write-protection tab over the hole on the back of the diskette. Bad command or file name.
Error Message Solutions Diskette read failed strike F1 to retry boot. Make certain the boot disk contains the Command.com file. Use the configuration utility (if applicable) to verify your drive or controller configuration. Press F1 to try the boot again. Gate A20 failure. You may have an XT keyboard connected to an AT system or vice versa. Make certain the keyboard is configured to work with the appropriate system. Some keyboards have a switch to select either AT or XT. Hard disk controller failure.
68 Error Message Solutions Keyboard clock line failure. Try a working keyboard. Make certain the keyboard is compatible with the system. You may have to change the switch setting to AT. Keyboard controller failure. Try a working keyboard. Make certain the keyboard is compatible with the system. You may have to change the switch setting to AT. Keyboard controller failure. Try a working keyboard. Make certain the keyboard is compatible with the system. You may have to change the switch setting to AT.
Error Message Solutions Required parameter missing. Make certain you entered the right command. If you are trying to exit MS-DOS to return to Windows, type EXIT and press ENTER. Syntax error. Make certain you entered the right command. If you are trying to exit MS-DOS to return to Windows, type EXIT and press ENTER. Time and date not set. Enter Setup utility to set the system’s date and time. Write protect error. Move the write-protection tab over the hole on the back of the diskette.
70 Maintaining and Troubleshooting Your E-3200 System
Appendix A Contents Specifications......................................................... 72 Properties ............................................................... 74 Protecting Against Viruses.................................... 75 Regulatory Compliance......................................... 76 Index.......................................................................
Specifications The following specifications are for the standard configuration; your system may contain optional equipment. All specifications are subject to change. 72 Summary Supports Pentium® II microprocessors operating at 233 MHz to 333 MHz with 66 MHz FSB and 350 MHz to 450 MHz with 100 MHz FSB. Features NLX form factor. Case 15" x 17.5" x 4.
On-board AGP ATI RAGE PRO TURBO integrated 64-bit AGP graphics accelerator. Shared PCI/ISA expan- One PCI and one ISA slot are shared. sion slot PCI expansion slots Two Network 10/100 Mbit per second Ethernet network support Power supply 145 watts. ATX power connector for easy power cable changeover. System environment Internal temperature: 10°C to 35°C Humidity: 20% to 80% Altitude: -200 ft to 10,000 ft Shock, vibration: 12 g, 11 ms half-sine, 2 to 200 Hz, 0.
Properties You can view system resources, such as DMA and IRQ usage, I/O maps and memory maps, from your operating system. To view these resources: 1. Under Control Panel, double-click the System icon. 2. Select the Device Manager tab. 3. Highlight the hardware type, in this case Computer, then click the Properties button to view your computer’s properties.
Protecting Against Viruses A virus is a program written with malicious intent for the purpose of creating havoc in a computer system. It attaches itself to executable files or boot sectors, so it can replicate and spread. Some viruses may only cause your system to beep or display messages or images on the screen. Other viruses are highly destructive and corrupt or erase the contents of your files or diskettes. To be safe, never assume any virus is harmless.
Regulatory Compliance American Users Caution! The Federal Communications Commission warns users that changes or modifications to the unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Couper le courant avant l’entretien.
ENERGY STAR Compliant Your system is preconfigured to be ENERGY STAR compliant. This requirement is met when your system uses less than 30 watts on or before 30 minutes of inactivity. Your computer achieves this level when the hard drives are set to spin down.
Index A H adapter cards installing 35 troubleshooting 58 hard disk replacing 32 troubleshooting 54 hardware management Heceta II 37 LANDesk Client Manager 37 heat sink 16 B battery, replacing 39 BIOS recovering 21 setup utility 44 updating 46 I I/O removing the chassis cover 3 removing the front bezel 4 replacing the chassis cover 5 replacing the front bezel 5 CD-ROM drive installing 30 troubleshooting 52 connectors 12 installing 3.5-inch diskette drive 29 5.
M T memory installing 24 troubleshooting 55 modem, troubleshooting 56 mouse, troubleshooting 62 troubleshooting adapters 57 CD-ROM drive 52 checklist 51 error messages 66 guidelines 51 hard disk 54 memory 55 modem 56 peripherals 57 printer 59 processor 55 system 61 video 63 P peripheral devices, troubleshooting 57 printer, troubleshooting 59 processor bus speed settings 20 heat sink 16 replacing 16 specifications, E-3220 72 troubleshooting 55 R removing DIMMs 26 replacing 3.
Maintaining and Troubleshooting Your E-3200 System MAN US E3200 TECH REF R0 7/98 8502684
