Full Product Manual

1. Plug the surge protector into a standard grounding duplex wall
receptacle, covering both outlets, by fully inserting the plug. Ensure that
there are no exposed conductors.
2. The surge protector will now be providing power and surge protection.
3. Make sure electronic equipment is turned off before plugging into
the surge protector outlets. Do not use extension cords to connect
equipment to the surge protector.
4. Connected equipment can now be turned on.
5. Your surge unit should be providing surge protection.
NOTE: In the event that the protection capacity is exceeded by a power surge or the protection
components expire, the power will be permanently shut down to the outlets, ensuring surge
protection for your electronic equipment. At this time, the surge protector has reached end of life
and must be replaced.
6. Hold the surge protector firmly against wall when removing plugs to
prevent it from pulling loose.
Surge Protector — Limited-Lifetime Warranty
Jasco Products Company warrants this surge protector to be free
of defects in workmanship and/or materials for the life* of the surge
protector. If such a defect should arise during the life of the surge protector,
Jasco Products Company will, at its option, either repair or replace the
surge protector without charge. This warranty does not cover damage
caused by lightning, accident, misuse, or alterations to the surge protector.
*This surge protector, like all surge protectors, has a finite lifespan. Even under normal
circumstances and in the absence of defects, the product’s life will expire when the surge
protector’s component capacity has been exceeded thereby ceasing to provide protection
from surges.
Warranty replacement procedure
1. Call Jasco Products Company Customer Information Center at
1-800-654-8483 to get a Return Authorization Number (RA#),
shipping instructions and a prepaid return address label.
2. After you have received the prepaid return address label, return the
Jasco Products Company surge protector, freight prepaid, to Jasco
Products Company. Surge protectors returned to Jasco Products
Company must have an RA# included in the mailing address to be
accepted.
3. The original purchaser will be asked to send the surge protector, a
copy of the sales receipt for the product, your name, address, phone
number and a description of the problem.
Connected Equipment Warranty
Equipment Replacement Guarantee for Surge Model: 10353
Maximum Warranty Amount: $50,000 (USD)
NOTE: This device is not a lightning arrestor, so it will not afford protection when lightning
strikes nearby power line, the house, service entrance or antenna. The warranty is void if a
power disturbance damages your equipment through the phone, coax or network lines. You are
only covered if the disturbance entered through the AC lines.
Jasco Products Company will pay up to the maximum warranty
amount offered for the surge protector purchased to repair or replace
up to an amount equal to the fair market value or the original purchase
price, whichever is less, of your electronics equipment, if damaged by
a transient surge (except those caused by direct lightning), within the
life* of the surge protector, while properly and directly connected to this
surge protector. Jasco Products Company DISCLAIMS AND ASSUMES
NO LIABILITY FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL
DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OR DAMAGE TO
SOFTWARE OR DATA OR DAMAGES OR COSTS ASSOCIATED WITH
BUSINESS INTERRUPTION OR OTHER DAMAGES DUE TO LOSS OR
DAMAGE TO EQUIPMENT, SOFTWARE OR DATA. Some states do not
allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights that
may vary from state to state.
This warranty is secondary to any existing coverage of any connected
equipment, including but not limited to, any manufacturer’s warranty,
extended warranties, or insurance coverage.
To qualify for a connected equipment warranty:
1. All connected equipment must be UL and/or CSA approved.
2. The Jasco Products Company surge protector must be plugged into
properly wired and grounded outlets, no extension cords, adapters,
other ground wires, or electrical connectors ma be used, with the
sole exception of other standard Jasco Products Company 120 volt
products approved for that use. The installation must comply with
all applicable electrical and safety codes set forth pursuant to the
National Electrical Code (NEC).
3. Any claim under the warranty policy must be made within 15 days of
the date of the alleged damage to the connected equipment.
For connected equipment coverage, the following conditions must
be satisfied:
A. All equipment eligible for warranty coverage must be plugged
directly into the Jasco Products Company surge protector. Equipment
connected to the protected equipment, but not plugged directly into
the surge protector will not be covered.
B. The equipment must have been damaged by a covered power
disturbance that passed through the Jasco Products Company
surge protector.
C. The Jasco Products Company surge protector must be found
defective.
D. The Jasco Products Company surge protector’s protection capacity
must not have been exceeded.
Connected equipment claim procedure:
1. Call Jasco Products Company Customer Information Center at
1-800-654-8483 to get a Return Authorization Number (RA#),
shipping instructions and a prepaid return address label.
2. After you have received the prepaid return address label, return the
Jasco Products Company surge protector, freight prepaid, to Jasco
Products Company. Surge protectors returned to Jasco Products
Company, Inc. must have an RA# included in the mailing address to
be accepted.
3. Jasco Products Company will determine whether the damage to
your equipment is covered by this warranty policy. If you are covered,
a claims adjuster will contact you and Jasco Products Company will
do one of the following at its own discretion:
a) Authorize a service center to repair damaged equipment.
b) Replace damaged equipment with equivalent or better.
c) Reimburse customer the fair market value of the damaged equipment.
d) Reimburse customer the initial purchase price of the damaged equipment
(customer to provide dated bill of sale).
4. Jasco Products Company retains the right to determine whether
the damage to the connected equipment is due to Jasco Products
Company surge protector failure by requesting that damaged
equipment be sent to Jasco Products Company for inspection.
RISK OF ELECTRIC SHOCK
• DO NOT USE IN WET LOCATIONS
• KEEP CHILDREN AWAY
• USE INDOORS ONLY
• FULLY INSERT PLUG
RISK OF FIRE
• DO NOT EXCEED ELECTRICAL RATINGS
NOT FOR USE WITH
• AQUARIUMS OR OTHER
WATER-RELATED PRODUCTS
• GENERATORS AND POWER INVERTERS
• MEDICAL LIFE-SUPPORT PRODUCTS
WARNING
10353 v3
02/13/18
Surge Protector
Instructions
TO REDUCE THE RISK OF FIRE OR
ELECTRIC SHOCK, DO NOT USE THIS
DEVICE WITH A RECEPTACLE IN WHICH
THE SLOT OPENINGS DO NOT ALIGN
WITH THE BLADES. NOT FOR USE WITH
GROUND-FAULT CIRCUIT- INTERRUPTER
RECEPTACLES OR RECEPTACLES WITH
INDICATOR LIGHTS OR CONTROLS.
CAUTION
MADE IN CHINA
GE is a trademark of General Electric Company and is
under license by Jasco Products Company LLC, 10 E.
Memorial Rd., Oklahoma City, OK 73114.
This Jasco product comes with a limited-lifetime
warranty. Visit www.byjasco.com for warranty details.
Questions? Contact us at 1-800-654-8483 between
7:00AM—8:00PM CST.