Warranty

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Troubleshooting tips… Save time and money! Review the chart below first and you may not need to call for service.
Problem Possible Causes What To Do
Dehumidifier  The dehumidifier  • 
does not start is unplugged.  
 The fuse is blown/circuit •
 breaker is tripped.  
 Dehumidifier has reached its  •
 preset level or bucket is full.   
   
 Bucket is not in the  •
 proper position. 
 Power failure. •
   
   
   
Dehumidifier does not Did not allow enough time  •
dry the air as it should to remove the moisture.   
 Airflow is restricted.  •
   
   Choosing a Location
 Dirty filter. •Care and Cleaning
 The Humidity Control may  •▼ 
 not be set low enough.   CO 
   
 Doors and windows may not  •
 be closed tightly.   
 Clothes dryer may be  •
 blowing moisture-laden   
 air into the room.
 Room temperature  •
 is too low.  
    
   
Dehumidifier runs Area to be dehumidified  •
too much is too large.
Doors and windows are open. •
Frost appears on  Dehumidifier has been turned  •
the coils on recently, or room temperature  Automatic Defrost
is below 41°F (5°C).
Controls cannot be set The compressor will turn off •
and the fan will automatically 
continue to run for
 approximately 3 minutes at a
fixed setting.
Fan noise  Air is moving through •
 the dehumidifier.
Water on floor Hose connection may be loose. •Removing Collected
Water
 Intended to use the bucket to  •
 collect water, but a hose Removing Collected Water 
 as attached.
Bucket Full LED light Drain hose not tight on fitting •
flashing and alarm  
sounds while drain hose Drain hose is kinked •
is connected  
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