Warranty Guide
THIS WARRANTY DOES NOT COVER
• Damage of any kind resulting from faulty or improper use, application, vandalism, abuse or
installation of the Product
• Improper installation
• Damage resulting from settlement of the building, movement in foundation or walls, or other
failures of the structure
• Fading due to normal weathering
• Claims that may have been caused by failure to perform the recommended annual preventative
maintenance as specied in the GenStone Use and Care document found on (genstone.com)
• Surface discoloration due to air pollution, exposure to harmful chemicals (including harmful
cleaning compounds and pesticides), eforescence, oxidation, or normal weathering
of the surface
• Airborne stains, mold and mildew accumulation
• Expansion or contraction of the Products due to extreme environmental conditions
• Installing interior Products outdoors voids the warranty
• Labor or installation costs
• Damage incurred to the Products during shipment to you
• Damage incurred during your storage of the Products prior to installation
• Damage from re, fumes, vapors, animals or birds of any kind
• Lightning, hurricane, tornado, windstorm, earthquake, ood, water damage or other events
• Unforeseeable natural events, disasters or acts of God
• Product discoloration resulting from unpainted polyurethane exposed to sunlight
• Impact of foreign objects
• Warping or distortion of the Product due to exposure to excessive heat sources (e.g.,
barbecue grills) or exposure to unusual or excessive reective heat sources (e.g., skylight or
window reection, roong materials, pools, decks, blacktop, or concrete materials)
• Product that has been painted or whose surface has been altered in any way without written
authorization from GenStone
OTHER LIMITATIONS
1. Due to normal weathering, replacement Products may differ in gloss and color from
Products originally installed on the property.
2. We reserve the right to discontinue or change any design or color of any of our Products
at any time and without notice or liability. If, for any reason, Products of the type originally
installed are no longer available through GenStone at the time you make a warranty claim, we
may substitute another product determined by us to be of comparable quality and price.
3. There are no warranties on these Products other than as set forth in this Warranty. We are not
liable to you for a breach of any other written or oral express warranties, such as those, if any,
given to you by, salesmen, dealers, contractors, applicators, or distributors of the Products.
4. We exclude and are not responsible for any consequential or incidental damages arising
out of any breach of this express warranty, or any other oral, written or implied warranty that
may apply to your purchase, as it relates to our products. This is your exclusive warranty and is in
lieu of all other warranties, express or implied, including but not limited to implied warranties of
merchantability and tness for a particular purpose.
Updated 10/29/2020Page 2 of 3