Warranty

Updated
1/16/2018
4. SUBMITTING A WARRANTY CLAIM
The original purchaser must provide written notice to GenStone within 30 days after discovery of any
defect covered by this warranty. This written notice must describe the location (address as well as location on structure)
as well as the possible defect. Photographs must accompany this notice as well as proof of purchase indicating the
purchase date and location of purchase as well as identify who installed the product. Additionally, GenStone may require
proof of ownership of the structure and or samples of the product. Upon discovery of possible defect it is the responsibility
of the purchaser to provide protection of all property that could be affected until the situation is corrected.
ANY REPAIR OF THE PRODUCTS UNDERTAKEN WITHOUT PRIOR WRITTEN AUTHORIZATION
FROM GENSTONE WILL VOID THIS WARRANTY.
5. WARRANTY COVERAGE SCHEDULE
Years from Date of Purchase GenStone’s Coverage Purchaser’s Responsibility
0 - 1 Year 100% 0%
1 year and 1 Day to 2 Years 95% 5%
2 Years and 1 Day to 3 Years 90% 10%
3 years and 1 Day to 4 Years 85% 15%
4 Years and 1 Day to 5 Years 80% 20%
5 Years and 1 Day to 7 Years 70% 30%
7 Years and 1 Day to 9 Years 60% 40%
9 Years and 1 Day to 12 Years 40% 60%
12 years and 1 Day to 20 Years 20% 80%
20 Years and 1 Day to 25 Years 10% 90%
6. MODIFICATION OR DISCONTINUATION OF PRODUCTS
GenStone reserves the right to discontinue or modify any design or color of any of its products at any time and without
notice or liability. If, for any reason, products of the type originally installed are no longer available from GenStone at the
time that a warranty claim is made, GenStone may substitute another product determined by GenStone to be comparable
quality and price. Due to normal weathering replacement products may differ from products originally installed. GenStone
will at its sole discretion repair, replace, or provide materials to renish the material to the original owner, in accordance
with the terms and conditions of this warranty.
7. DISCLAIMER
The statements in this warranty constitute the only warranty extended by GenStone for the product.
GENSTONE DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. NO OTHER WARRANTY WILL
BE MADE BY OR ON BEHALF OF GENSTONE OR BY OPERATION OF LAW OR BY USAGE OF TRADE OR COURSE
OF DEALING WITH RESPECT TO THE PRODUCT OR ITS INSTALLATION, STORAGE, HANDLING, MAINTENANCE,
USE, REPLACEMENT, OR REPAIR. This warranty gives you specic legal rights. You may have other rights which vary
from state to state.
8. EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGE
WE EXCLUDE AND ARE NOT RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING
OUT OF ANY BREACH OF THIS EXPRESS WARRANTY, OR ANY OTHER ORAL, WRITTEN OR IMPLIED WARRANTY
THAT MAY APPLY TO YOUR PURCHASE, WHETHER RESULTING FROM NON-DELIVERY OR FROM THE USE,
MISUSE, OR INABILITY TO USE THE PRODUCT OR FROM DEFECTS IN THE PRODUCT.
9. MODIFICATION AND ALTERATIONS OF PRODUCT
GenStone shall have no responsibility hereunder for defective product subjected to further processing or alteration after
shipment.
10. SETTLEMENT OF CLAIM
Any refund or material replacement by GenStone shall constitute a full settlement and release of all claims of any
purchaser for damages or other relief, and shall be a complete bar to any litigation led subsequently to the purchaser’s
acceptance of such an agreement.