Operation Manual

31
Customer Service
Gigaset R410H PRO / IM1 eng / A31008-M2154-R901-1-7619 / appendix.fm / 21.08.2012
Version 4.1, 21.11.2007
Customer Service
Questions? For rapid assistance, refer to this
user guide or visit www.gigaset.com/pro
.
The trade outlet where you bought your
PABX will be happy to help with further
questions relating to your Gigaset Profes-
sional PABX.
Questions and answers
If you have any questions about the use of
your phone, visit us at any time at
www.gigaset.com/service
. The table below
contains a list of common problems and
possible solutions.
Authorisation
This device is intended for use within the
European Economic Area and Switzerland. If
used in other countries, it must first be
approved nationally in the country in
question.
Country-specific requirements have been
taken into consideration.
We, Gigaset Communications GmbH,
declare that this device meets the essential
requirements and other relevant regulations
laid down in Directive 1999/5/EC.
A copy of the 1999/5/EC Declaration of Con-
formity is available at this Internet address:
www.gigaset.com/docs
The display is blank.
1. The handset is not switched on.
¥ Press and hold the end call key a.
2. The batteries are flat.
¥ Charge or replace the batteries
(
¢ page 7).
"Base x" flashes on the display.
1. The handset is outside the range of the base
station.
¥ Move the handset closer to the base sta-
tion.
The base station's range is reduced because
eco mode is activated.
¥ Deactivate eco mode (¢ page 25) or
reduce the distance between the handset
and the base station.
2. The base station is not switched on.
¥ Check the base station mains adapter.
Please register flashes on the display.
Handset has not been registered with the base
station or has been deregistered.
¥ Register the handset (¢ page 9).
Handset does not ring.
The ring tone is deactivated.
¥ Activate the ring tone (¢ page 29).
You hear an error tone when keying an input
(a descending tone sequence).
Action has failed/invalid input.
¥ Repeat the operation.
Watch the display and refer to the user guide if
necessary.
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