Installation Guide

8
Care and Cleaning
Troubleshooting
□ To clean, wipe down with a damp cloth and towel dry.
□ Do not use abrasive cleaners, steel wool, or harsh chemicals when cleaning this faucet, or the warranty will
be voided.
Problem Possible Cause Solution
There are leaks from the
handle.
□ The bonnet nut is loose.
□ The O-ring on the cartridge is
dirty or damaged.
□ Tighten the bonnet nut.
□ Clean or replace the O-ring.
The aerator leaks or has a
reduced water flow.
□ The aerator is dirty or mis-
fitted.
□ The cartridge may be clogged.
□ Remove the aerator and check for debris.
□ Remove the cartridge and check for
debris.
□ Ensure the aerator is properly installed.
There are leaks from
the hose underneath the
deck.
□ The connection between the
pull-down spray and pull-down
spray hose may be loose.
□ Tighten the connection between the pull-
down spray and pull-down spray hose.
The hose does not retract. □ The weight is not installed in
the correct position.
□ The pull-down spray hose is
obstructed.
□ Reinstall or readjust the weight.
□ Check under the sink to ensure the pull-
down spray hose is not obstructed.
The water pressure is low. □ The quick connector may be
clogged with debris.
□ Turn off the water supply and disconnect
the quick connector from the outlet hose.
□ Disconnect the quick connector from the
pull-down spray hose and flush under
running water.
□ Reattach the quick connector to the
outlet hose.
□ Test water flow. If water pressure is still
low then replace the quick connector.
There is no hot or cold
water.
□ The hot or cold water supply
lines may be kinked or twisted.
□ Ensure hot and cold water supply lines
are not kinked or twisted. Reinstall the
supply line if necessary.
NOTE: Refer to the service parts section in this manual
for a detailed drawing showing the location of the parts
listed below.