Warranty Guide

ManualsBrandsGladiator ManualsGarage Overhead StorageGearLoft 24 in. W x 23-37 in. H x 96 in. L Overhead Garage Storage Rack in Hammered Granite

GLADIATOR

OVERHEAD

GEARLOFT™ STORAGE RACK

WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED

TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the

Customer eXperience Center:

■ Name, address and telephone number

■ Model number and serial number

■ A clear, detailed description of the problem

■ Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

requests for warranty service to:

Gladiator

GarageWorks Customer eXperience Center

In the U.S.A., call 1-866-342-4089. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized Gladiator

GarageWorks dealer to determine whether another warranty applies.

1. Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without

service. Please take a few minutes to review the instructions or visit www.gladiatorgarageworks.com.

2. All warranty service is provided exclusively by our authorized Gladiator

GarageWorks Service Providers. In the U.S. and Canada, direct all

TEN YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

ONE YEAR LIMITED WARRANTY

or one year from the date of purchase, when this product is

nstalled, operated and maintained according to instructions

ttached to or furnished with the product, Gladiator

arageWorks brand of Whirlpool Corporation or Whirlpool

Canada, LP (her

eafter “Gladiator”) will pay for factory speciﬁed

placement parts and repair labor to correct defects in materials

or workmanship that existed when this pr

oduct was purchased,

or at its sole discr

etion replace the product. In the event of

oduct replacement, your product will be warranted for the

maining term of the original unit’s warranty period.

SECOND THROUGH TENTH YEAR LIMITED WARRANTY

(METAL RACK PARTS ONLY - LABOR NOT INCLUDED)

In the second thr

ough tenth years from the date of original

pur

chase, when this product is installed, operated, and

maintained accor

ding to instructions attached to or furnished

with the pr

oduct, Gladiator

GarageWorks will pay for a factory

peciﬁed replacement parts to correct non cosmetic defects

in materials or workmanship in this part that

prevent function

of the Overhead Storage Rack and that existed when

this pr

oduct was purchased. This limited 10-year warranty is for

the rack only and does not include labor

OUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED

ARRANTY SHALL BE PRODUCT OR PART REPLACEMENT

OUR DISCRETION AS PROVIDED HEREIN. Service must

be pr

ovided by a Gladiator authorized service provider. This

limited warranty is valid only in the United States or Canada an

pplies only when the product is used in the country in which it

was pur

chased. This limited warranty is effective from the date

of original consumer pu

rchase. Proof of original purchase date is

quired to obtain service under this limited warranty.

The cost of repair or replacement under these excluded circumstances

shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED

WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A

RTICULAR PURPOSE, ARE LIMITED TO TEN YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not

allow limitations on the duration of implied warranties of mer

chantability or ﬁtness, so this limitation may not apply to you. This warranty gives you

peciﬁc legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Gladiator makes no

representations about the quality, durability, or need for service or repair of this product other than the representations containe

in this warrant

1. Service calls to correct the installation of any Gladiator

products or to

instruct you on how to use or install them.

2. Damage resulting from improper handling or shipping of products, or

products damaged by accident, misuse, abuse, ﬁre, ﬂood, improper

installation, acts of God, neglect, corrosion, modiﬁcation or mishandling.

3. Shipping or freight fees to deliver replacement products or to return defectiv

products.

4. Factory speciﬁed replacement parts or product when your product is used

in other than normal, single-family household use, such as a commercial

environment or handled in any way inconsistent with the installation

instructions included with the product.

5. Cosmetic damage including scratches, dings, dents or cracks that do not

affect the structural or functional capability of the product.

6. Replacement parts or product for Gladiator

products used or installed

outside the United States or Canada.

7. Travel or transportation expenses for customers who reside in remote areas.

8. Any labor costs during the ﬁrst year limited warranty period.

9. Damage resulting from improper loading beyond the speciﬁed maximum

weight capacity outlined in the assembly instructions provided with the

product, including overloading of hooks, baskets, shelves, cabinets, and

other Gladiator

accessories used with the product.

10. Product damage due to prolonged exposure to sunlight resulting in warping,

fading, discoloration, cracking or peeling or pr

oduct damage due to chemical

interaction resulting in corrosion of paint or metal.

11. Loss of product contents due to theft, ﬁre, ﬂood, accident or acts of God.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

OUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED

HEREIN. GLADIA

TOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the

exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This

warranty gives you

peciﬁc legal rights, and you also may have other rights that vary from state to state or province to province.

Keep this book and your sales slip together for futu

re reference.

ou must provide proof of purchase or installation date for

in-warranty service.

rite down the following information about your Gladiator

product

to better help you obtain assistance or service if you ever need it.

u will need to know your complete model number and serial

numbe

r. You can ﬁnd this information on the model and serial label

located on the back of the product.

12/16

Dealer name ________________________________________________

Address _____________________________________________________

Phone number _______________________________________________

Model number _______________________________________________

Serial number _______________________________________________

Purchase date _______________________________________________

Summary of content (5 pages)

PAGE 1
GLADIATOR® OVERHEAD GEARLOFT™ STORAGE RACK WARRANTY ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE. Please have the following information available when you call the Customer eXperience Center: ■■ Name, address and telephone number ■■ Model number and serial number ■■ A clear, detailed description of the problem ■■ Proof of purchase including dealer or retailer name and address IF YOU NEED SERVICE: 1.
PAGE 2
GARANTIE DE L’ÉTAGÈRE DE RANGEMENT SURÉLEVÉE GEARLOFT™ GLADIATOR® ATTACHEZ ICI VOTRE REÇU DE VENTE. UNE PREUVE D’ACHAT EST OBLIGATOIRE POUR OBTENIR L’APPLICATION DE LA GARANTIE.
PAGE 3
Conservez ce manuel et le reçu de vente au même endroit pour référence ultérieure. Pour un entretien ou une réparation sous garantie, un document attestant de la date d’achat ou d’installation doit être fourni. Inscrivez les renseignements suivants au sujet de votre produit Gladiator® pour mieux vous aider à obtenir assistance ou réparation en cas de besoin. Vous devrez fournir le numéro de modèle et le numéro de série au complet.
PAGE 4
GARANTÍA DE LA ESTANTERÍA DE ALMACENAMIENTO GEARLOFT™ EN ALTURA GLADIATOR® ADJUNTE SU RECIBO AQUÍ. SE REQUIERE UN COMPROBANTE DE COMPRA PARA OBTENER SERVICIO BAJO LA GARANTÍA. Tenga disponible la siguiente información cuando llame al Centro para la eXperiencia del cliente: ■■ Nombre, dirección y número de teléfono ■■ Número de modelo y de serie ■■ Una descripción clara y detallada de problema ■■ Comprobante de compra que incluya nombre y dirección del distribuidor o minorista SI NECESITA SERVICIO: 1.
PAGE 5
Guarde este libro y su comprobante de compra juntos para referencia futura. Deberá proporcionar el comprobante de la compra o la fecha de instalación para obtener servicio técnico bajo la garantía. Anote la siguiente información acerca de su producto Gladiator® ayudarlo mejor a obtener asistencia o servicio técnico, si llegara a necesitarlo. Deberá tener a mano el número completo del modelo y la serie.