Troubleshooting Guide
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1. Water will not turn on:
2. Water leaks from connections:
Turn water o and re-seal connections with Teon tape. Turn water back
on and check for leaks. Repeat if necessary.
3. Water leaks from location where shower head assembly connects to GoBidet:
Firmly tighten nut holding shower head assembly (Part no. 2003.01) to
GoBidet.
4. Water leaks from GoBidet behind the bell handle assembly (Part no. 2003.04):
G. Troubleshooting
Insert screwdriver in hole at bottom of bell handle assembly and loosen
set screw to remove bell handle assembly. Unscrew (counter clockwise
direction) chrome nut cover (Part no. 2003.24) from the front of the GoBidet
housing. This can usually be accomplished by hand.
Tighten (clockwise direction) large brass nut (Part no. 2003.45).
Make sure water supply is connected AND turned on at the wall inlet.
Make sure vertical water control stick (Part no 2003.04) on GoBidet® is in
cold water position. If hot water is not installed and water control stick
is in hot water position, water will not ow.
Make sure hose is not kinked or twisted.
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Replace chrome nut cover and bell handle assembly.
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5. Shower head assembly (Part no.2003.01) will not move when sitting on the toilet:
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If you used all of the included spacers (Part no 2003.11 ) on the side of seat
without the GoBidet (Step “D.2”) you can request more by contacting us
at 1-800-681-0753.
If you cannot nd taller, attachable bumpers, you may need a new toilet seat
with taller bumpers or one with less seat contour.
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6. GoBidet moves too much when manipulating the controls:
Snugly tighten threaded bushing (Step “B.4”).
Firmly tighten chrome nut holding GoBidet to mounting bracket
(Part no. 2003.09).
In some cases, you may need to also use a strong double-sided tape
between the mounting bracket and the bowl.
We recommend 3M industrial,
double-sided tape.
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For all other issues, please visit www.Go-Bidet.com or call 800-681-0753
Removal of toilet seat is usually easily done by popping open the plastic screw covers behind the seat
using a athead screwdriver and unscrewing. If screws are corroded metal and not plastic, they may be
dicult to remove using a traditional screwdriver. In this case, you should use a hacksaw blade or bolt
cutter to remove screws from the toilet. Be sure to protect your toilet from damage if a hacksaw is used.