Material Safety Data Sheets

What if my Google Product also has damage which is not covered by this Limited Warranty?
If, in addition to a defect covered by this Limited Warranty, your Google Product also has
damage which is not covered (for example, damage caused by normal wear and tear or misuse
by you) then Google is only responsible for addressing the defect covered by this Limited
Warranty. In certain circumstances, Google may be prevented or restricted in carrying out the
repair work until the damage which is not covered has also been fixed. For example, if your
Google Product has a cracked screen then this may prevent Google from carrying out the repair
work unless the screen is also fixed. If this happens, where permitted by law, Google may notify
you and may give you the option of: (1) Google repairing the damage not covered by this Limited
Warranty at your cost (and Google will tell you the amount in advance); or (2) Google returning
your Google Product to you without carrying out any repair work.
What if my Google Product is damaged by liquid? If your Google Product has sustained liquid
damage this Limited Warranty no longer applies and Google will not carry out any repair work.
Google will give you the option of: (1) replacing your Google Product at your cost (and Google
will tell you the amount in advance); or (2) Google returning your Google Product to you.
How do you make a claim? To make a claim under the Limited Warranty, please contact Google
Product Support at g.co/warrantyclaim. You must provide your name, contact information, and
the serial number of your Google Product to receive support. Before receiving warranty service,
Google may require that you provide proof of purchase details, respond to questions designed
to assist with diagnosing potential issues and follow Google’s procedures for obtaining
warranty service.
Other limitations: No vendor, seller, authorized reseller, employee, or representative of Google
or its affiliates or any third party is authorized to make any modification, extension, or addition
to this Limited Warranty. If any term of this Limited Warranty is held to be illegal or
unenforceable, the remaining terms of this Limited Warranty will remain in full force and effect.
How state, province, territory, and other laws apply to you: This warranty gives you specific
legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction.
This Limited Warranty is given by Google LLC, organized in the state of Delaware, whose
principal place of business is at 1600 Amphitheatre Parkway, Mountain View, CA, 94043,
United States.
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Notice of Arbitration
In accordance with the Google Arbitration Agreement - Devices, Related Accessories, and
Related Subscription Services (“Arbitration Terms”) set forth at g.co/devicearbitration, you
acknowledge and agree that disputes relating to your Google device, related accessories, and
related subscription services for your Google device (“Google Device”) will be resolved through
BINDING ARBITRATION on an individual, non-class basis, unless you have opted out or another
exception applies as described in the Arbitration Terms. For disputes subject to arbitration, you
agree to first send a written notice of the dispute by certified U.S. Mail or by Federal Express (or
international equivalent) to Google’s address for notice: Google LLC, Legal Department
– Hardware Arbitration, c/o Corporation Service Company, 2710 Gateway Oaks Drive, Suite
150N, Sacramento, CA 95833. The notice has to include, if available: (a) the name of the person
making the claim, (b) the type of Google Device, as applicable, (c) the serial number of the
Google Device, (d) the email address used to register the Google Device, as applicable, (e) a
description of the nature and basis of the claim, (f) the result that is desired (e.g., an amount of
money), and (g) the case number(s) assigned by Google to track previous attempts to resolve
the dispute, if there is one. We each agree to try to resolve the claim, but if we can’t do that
within 60 days after the notice is received, you or Google may initiate an arbitration proceeding
by following the American Arbitration Association (“AAA”) Rules. Unless the parties agree
otherwise, your demand for arbitration must be sent to Google’s address for notice and entitled
“Demand for Arbitration.” Google will send demands for arbitration to you at the email address
provided in the notice of the dispute.
© Google LLC.Nest Cam, G logo, Google, and related marks and logos are trademarks of
Google LLC.
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