User Guide

The Fine Print
The Fine Print 195
remainder of such fees. Administrative, facility and arbitrator fees for arbitrations in
which your total damage claims, exclusive of attorney fees and expert witness fees,
exceed $5,000.00 (“Large Claim”) shall be determined according to AAA rules. In a
Large Claim case, the arbitrator may grant to the prevailing party, or apportion among
the parties, reasonable attorney fees, expert witness fees and costs. Judgment may be
entered on the arbitrator’s award in any court of competent jurisdiction.
This arbitration provision also applies to claims against SAMSUNG’s employees,
representatives and afliates if any such claim arises from the Product’s sale,
condition or performance.
You may opt out of this dispute resolution procedure by providing notice to SAMSUNG
nolaterthan30calendardaysfromthedateoftherstconsumerpurchaser’s
purchase of the Product. To opt out, you must send notice by e mail to optout@sta.
samsung.com, with the subject line: “Arbitration Opt Out.” You must include in the
opt out e mail (a) your name and address; (b) the date on which the Product was
purchased; (c) the Product model name or model number; and (d) the IMEI or MEID
or Serial Number, as applicable, if you have it (the IMEI or MEID or Serial Number can
be found (i) on the Product box; (ii) on the Product information screen, which can be
found under “Settings;” (iii) on a label on the back of the Product beneath the battery,
if the battery is removable; and (iv) on the outside of the Product if the battery is not