Quick Reference Guide

Appendix V: Reset your G18
G18 Quick Reference Manual 89
Appendix V: Reset
your G18
Under normal circumstances, you will not have to use the reset button.
Since Palm OS is an open platform, the download software and files may
not be compatible with G18 completely. Sometimes, G18 may be out of
order. In this case, you need to perform a reset your G18.
Soft reset
A soft reset tells your G18 to stop what it’s doing and start over again. All
records and entries in your G18 are retained with a soft reset. After a soft
reset, the Welcome screen appears, followed by the Date and Time
Preferences screen (to set date and time).
To perform a soft reset:
Use the reset tip tool, or the tip of an unfolded paper clip (or similar object
without a sharp tip), to gently press the reset button inside the hole on the
left side of your G18.
Hard reset
With a hard reset, all records and entries in your G18 are erased. Never
perform a hard reset unless a soft reset does not solve the problem.
Note: You can restore any data previously synchronized with your
computer during the next HotSync operation. So please use the HotSync
frequently, or use the function “Data backup” of your G18.
To perform a hard reset:
1. Use the reset tip tool, or the tip of an unfolded paper clip (or similar
object without a sharp tip) to gently press and release the reset
button.
2. Hold down the power button on the front panel of your G18. Wait
for the “Palm Powered” logo to appear; then release the power
button.