Product Manual

Free Standing Track - User Guide Part#633282 Rev: 05/01/2012 Page: 30
Ratchet sticks out when lowering or
raising and dose not lock
1. Ratchet spring is damaged 1) Do not use the system. Contact your local au-
thorized dealer immediately.
Track Lock Not working. 1. Physical damage to track lock
assembly.
2. Track Lock Spring breaks or
damaged.
1) Unfold the Track and the fold it together to see
if the track lock set it self in locking position
or not. If not then contact local authorized
dealer immediately.
2) Do track assembly steps and see the if the track
locks or not. If not then contact local authorized
dealer immediately.
Ratchet can be pushed out when the
clamp lever is locked
1. Clamp bolt is loose 1) Open the Clamp Lever and use a 3/16” Allen
key to tight the bolt one turn at a time. Close
the clamp lever and then push the Ratchet to
see if it opens up.
Note: Do not over tight the bolt. You should be
still able to close the clamp lever without any
problem.
If problem persists, contact your local authorized
dealer immediately.
FAQs
Question: The Free Standing Track seems unstable. Should I be worried?
Answer: No. you should not be worried/concerned. Provided the Free Standing Track has been in-
stalled per the manuals specifications. After spending some time with the device, especially once a client has
become accustomed to the device, the lateral stability issue will be less obvious.
Question: How stable is the device?
Answer: This device has been tested as per ISO 10535 requirements for Free Standing Hoists. This
testing includes; a 10 degree tilts test (on all four sides) with 375lbs ( 300lbs safe working load x 1.25).The
hoist has passed all testing procedures.
Question: Is the device strong enough to stand the load of 300lbs?
Answer: This device has been tested to maximum load of 450lbs ( 300lbs safe working load x 1.5).
The hoist has passed the test with no sign of defect.
Question: If the floor has a slope, will the trolley slide towards the direction of slope by itself ?
Answer: A braking mechanism is integrated to the design of the trolley which prevents it from slid-
ing unintentionally. You need to apply force to be able to move the trolley to the desire location.