Manual

HS-3100/3200 Operator’s Manual
11
2.2 Miscellaneous Troubles
This is a list of all possible messages that can be displayed by Miscellaneous Trouble on the LCD.
Only those conditions that are in trouble will be shown. Some of the messages are always
displayed if the panel is in Test Mode.
Message Description
PROGRAM checksum The memory chip containing the operating program has an error in it.
Reloading the operating program will correct this problem. If this error
keeps reoccurring, the unit will need replacement.
EEPROM checksum The memory chip containing the configuration information has an error
in it. Changing a value of an item set through the LCD menu will cause
the panel to create a new checksum. If this error keeps reoccurring, the
unit will need replacement.
DATABASE checksum The memory chip containing the downloaded database has an error in
it. Reloading the database will correct this problem. If this error keeps
occurring, the unit will need replacement.
EEPROM failure The memory chip containing the configuration information is not working
correctly. It will need to be erased. This requires a Level 9 passcode.
Erasing the EEPROM will lose ALL information in the EEPROM. This
includes the configuration information, the panel serial number and the
archive. Be sure to record this information before you erase the
EEPROM. Contact a service representative for help and a Level 9
passcode.
not enough EEPROM to
save addressable
settings
The panel has a 64k EEPROM. The addressable device bypasses and
the manual operation of control modules requires a 256k EEPROM for
the settings to be retained when the panel is rebooted. Note: This will
not cause a common trouble on the panel.
program mismatch The version number stored in the EEPROM is different from the version
number in the program. Either reload the old program or erase the
EEPROM. Erasing the EEPROM requires Privilege Level 9. Erasing the
EEPROM will lose ALL information in the EEPROM. This includes the
configuration information, the panel serial number and the archive. Be
sure to record this information before you erase the EEPROM. Contact
a service representative for help and a Level 9 passcode.
hardware mismatch The hardware listed in the database does not match the hardware listed
in the panel. Correct the database and reload.
no database loaded The panel does not have a database in memory. Load a database into
the panel.
wrong database
version or database
mismatch
The database is the incorrect version for the operating program running.
Download a database with the same version number as the operating
program.
no database for this
panel
The panel contains a valid database, but the database does not contain
the information for this panel. Either change the panel ID to the correct
value, or load a database that includes the panel's ID.
low battery The battery needs recharging or replacement.