Owner’s Manual Installation and Operation Model: Soho24B NOTICE DO NOT DISCARD THIS MANUAL • Important operating and maintenance instructions included. • Read, understand and follow these instructions for safe installation and operation. WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury, or death.
Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference. Congratulations Congratulations on selecting a Heat & Glo gas appliance —an elegant and clean alternative to wood burning appliances. The Heat & Glo gas appliance you have selected is designed to provide the utmost in safety, reliability, and efficiency. This Owner’s Manual should be retained for future reference.
Table of Contents 1 Listing and Code Approvals A. B. C. D. E. F. G. H. 9 Gas Information Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . Glass Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BTU Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . . Non-Combustible Materials Specification. . . . . . . . . . . . . .
1 Listing and Code Approvals A. Appliance Certification D. High Altitude Installations MODELS: Soho24B LABORATORY: Underwriters Laboratories, Inc. (UL) TYPE: Direct Vent Gas Appliance Heater STANDARD: ANSI Z21.88a-2007 • CSA2.33a-2007 This product is listed to ANSI standards for “Vented Gas Appliance Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and Recreational Vehicles”, and “Gas Fired Appliances for Use at High Altitudes”.
Note: The following requirements reference various Massachusetts and national codes not contained in this document. H.
2 Getting Started A. Design and Installation Considerations C. Inspect Appliance and Components Heat & Glo direct vent gas appliances are designed to operate with all combustion air siphoned from outside of the building and all exhaust gases expelled to the outside. No additional outside air source is required. WARNING Inspect appliance and components for damage. Damaged parts may impair safe operation. • Do NOT install damaged components. • Do NOT install incomplete components.
3 Framing and Clearances WARNING Note: • Illustrations reflect typical installations and are FOR DESIGN PURPOSES ONLY. • Illustrations/diagrams are not drawn to scale. • Actual installation may vary due to individual design preference. Fire Risk Provide adequate clearance: • Around air openings • To combustibles • For service access Locate appliance away from traffic areas. A.
on a cement surface, a layer of plywood may be placed underneath to prevent conducting cold up into the room. C. Constructing the Appliance Chase A chase is a vertical boxlike structure built to enclose the gas appliance and/or its vent system. Vertical vents that run on the outside of a building may be, but are not required to be, installed inside a chase. D. Clearances WARNING Fire Risk. Odor Risk. • Install appliance on hard metal or wood surfaces extending full width and depth of appliance.
4 Termination Locations A. Vent Termination Minimum Clearances HORIZONTAL OVERHANG WARNING 2 FT. MIN. Fire Risk. Explosion Risk. Maintain vent clearance to combustibles as specified. • Do not pack air space with insulation or other materials. Failure to keep insulation or other materials away from vent pipe may cause fire. Measure vertical clearances from this surface. 20 INCHES MIN. VERTICAL WALL LOWEST DISCHARGE OPENING GAS DIRECT VENT TERMINATION CAP X 12 ROOF PITCH IS X/ 12 H (MIN.
O N P R F C V Q B J H or i B V D B V V V H V X G M V V A E H V V V L A V V = VENT TERMINAL X = AIR SUPPLY INLET K B C V V = 12 inches.................clearances above grade, veranda, porch, deck or balcony = 12 inches.................clearance to window or door that may be opened, or to permanently closed window = 18 inches.................clearance below unventilated soffit 18 inches.................clearance below ventilated soffit 30 inches .................
5 Vent Information and Diagrams A. Vent Table Key Symbol Description Vertical First section (closest to appliance) of vertical length V2 Second section of vertical length H1 First section (closest to appliance) of horizontal length H2 Second section of horizontal length 12 in . V1 8-1/2 in. The abbreviations listed in this vent table key are used in the vent diagrams. 8-1/2 in. WARNING Horizontal Fire Hazard. Explosion Risk. Asphyxiation Risk.
D. Vent Diagrams WARNING Fire Risk. Explosion Risk. Do NOT pack insulation or other combustibles between ceiling firestops. • ALWAYS maintain specified clearances around venting and firestop systems. • Install wall shield and ceiling firestops as specified. Failure to keep insulation or other material away from vent pipe may cause fire. 1. Top Vent - Horizontal Termination V1 Minimum One Elbow Elbow only V1 H1 H1 Maximum 1-1/2 ft. 457 mm 1 ft. 305 mm 2-1/2 ft. 762 mm 1-1/2 ft. 457 mm 3-1/2 ft.
1. Top Vent - Horizontal Termination - (continued) Three Elbows V1 Min. H1 Max. Elbow only V2 Min. H2 Max. 2 ft. 610 mm * = V2 1 ft. 304 mm 2 ft. 610 mm * = V2 1-1/2 ft. 457 mm 3 ft. 914 mm * = V2 2-1/2 ft. 762 mm 5 ft. 1.5 m * = V2 3-1/2 ft. 1.1 m 7 ft. 2.1 m * = V2 4-1/2 ft. 1.4 m 15 ft. 4.6 m * =0 *When using V2 , H2 Max = V2. If V2 = 0, then H2 Max = 1-1/2 ft. (38 mm) (H1 + H2 ) cannot exceed 15 ft. (4.6 m) when using appropriate V2. H2 V2 H1 V1 Figure 5.
2. Top Vent - Vertical Termination V1 = 45 ft Max. (13.72 m) V1 = 3 ft Min. (914 mm) No Elbow Note: The vertical termination baffle should be used for runs of 7 feet or greater. Use the vertical termination baffle for these applications: • Extended vertical vent runs • Extended vertical and horizontal vent runs with PVK-80 Power Vent. The vertical restrictor has a break away portion that creates a larger hole. If venting 7-15 feet, the break away portion MUST be removed and the larger hole must be used.
2. Top Vent - Vertical Termination - (continued) V1 Minimum Three Elbows Elbow only H1+ H2 Maximum V2 V1+ V2 Minimum 1/2 ft. 152 mm * * * 1/2 ft. 152 mm 1 ft. 305 mm * * * 1-1/2 ft. 457 mm 2 ft. 610 mm * * * 2-1/2 ft. 762 mm 4 ft. 1.2 m * * * 3-1/2 ft. 1.1 m 6 ft. 1.8 m * * * 4-1/2 ft. 1.4 m 14 ft. 4.3 m * * * H1 + H2 = 14 ft (4.3 m) Maximum V1 + V2 + H1 + H2 = 37 ft (11.
6 Vent Clearances and Framing A. Pipe Clearances to Combustibles B. Wall Penetration Framing Combustible Wall Penetration WARNING Fire Risk. Explosion Risk. Maintain vent clearance to combustibles as specified. • Do not pack air space with insulation or other materials. Failure to keep insulation or other materials away from vent pipe may cause fire. Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm).
C. Vertical Penetration Framing A ceiling firestop MUST be used between floors and attics. • Frame opening 9 in. x 9 in. (229 mm x 229 mm) whenever the vent penetrates a ceiling/ floor (see Figure 6.3). • Frame the area with the same sized lumber as used in ceiling/floor joist. ATTIC ABOVE • The ceiling firestop may be installed above or below the ceiling joists when installed with a attic insulation shield. It must be under joists between floors that are not insulated. Refer to Figure 6.4.
D. Install Attic Insulation Shield WARNING! Fire Risk. DO NOT allow loose materials or insulation to touch vent. Hearth & Home Technologies Inc. requires the use of an attic shield. BEND ALL TABS INWARD 90° TO MAINTAIN CLEARANCE AND PREVENT INSULATION FROM FALLING INSIDE The National Fuel Gas Code ANSI Z223.1 and NFPA 54 requires an attic shield constructed of 26 gauge minimum metal that extends at least 2 in. (51 mm) above insulation. Attic shields must meet specified clearance and be secured in place.
7 Appliance Preparation A. Top Vent CAUTION Sharp Edges • Wear protective gloves and safety glasses during installation. ELBOW HEAT SHIELD Figure 7.3 This is a view from the front of the unit when the elbow heat shield is properly in place. Figure 7.1 ROPE RING An elbow heat shield is attached to the Soho24B. Do not remove this heat shield. SUPPORT TAB ROPE RING Figure 7.
B. Installation of Non-combustible Facing Material The non-combustible assembly is located on the left side of appliance. CAUTION • Use regular sheetrock screws in non-shaded areas. • Use a wet or dry towel or soft brush to remove dust or dirt from facing material. • Apply a non-combustible adhesive to attach tile, stone or other non-combustible finishing materials per manufacturer’s instructions. Handle with care. • Non-combustible material may be damaged if dropped.
C. Securing and Leveling the Appliance WARNING Fire Risk. • Prevent contact with sagging, loose insulation. • Do NOT install against combustible materials such as exposed insulation, plastic and insulation backer. The diagram shows how to properly position, level, and secure the appliance (see Figure 7.8). Nailing tabs are provided to secure the appliance to the framing members. • Place the appliance into position. • Level the appliance from side to side and front to back.
8 Installing Vent Pipe A. Assemble Vent Sections To attach the first vent component to the starting collars of the appliance: • Lock the vent components into place by sliding the pipe section onto the collar. • Align the seam of the pipe and seam of collar to allow engagement. Rotate the vent component to lock into place. Use this procedure for all vent components. See Figure 8.1. • Slide the gasket over the first vent section and place it flush to the appliance. This will prevent cold air infiltration.
B. Assemble Slip Sections C. Secure the Vent Sections • Slide the inner flue of the slip section into the inner flue of the pipe section and the outer flue of the slip section over the outer flue of the pipe section. See Figure 8.3. • Vertical runs of SLP pipe must be supported every 8 ft. (2.44 m). • Slide together to the desired length. • Horizontal sections must be supported every 5 feet (1.52 m). • Vent supports or plumbers strap (spaced 120º apart) may be used to support. See Figures 8.5 and 8.6.
D. Disassemble Vent Sections • Rotate either section (see Figure 8.7) so the seams on both pipe sections are aligned as shown in Figure 8.8. • Pull carefully to separate the pieces of pipe. cut the rectangular hole for the support box. Cut the hole 1/8 in. (3 mm) larger than the support box outline. • Lower the support box through the hole in the roof until its bottom is at least 2 in. (51 mm) below the ceiling (Figure 8.9).
F. Install Metal Roof Flashing • See minimum vent heights for various pitched roofs (Figure 8.11) to determine the length of pipe to extend through the roof. CAULK • Slide the roof flashing over the pipe sections extending through the roof as shown in Figure 8.12. HORIZONTAL OVERHANG 2 FT. MIN. 20 INCHES MIN. VERTICAL WALL LOWEST DISCHARGE OPENING Figure 8.12 G. Assemble and Install Storm Collar GAS DIRECT VENT TERMINATION CAP X 12 ROOF PITCH IS X/ 12 H (MIN.
H. Install Vertical Termination Cap • Attach the vertical termination cap by sliding the inner collar of the cap into the inner flue of the pipe section while placing the outer collar of the cap over the outer flue of the pipe section. • Secure the cap by driving three self-tapping screws (supplied) through the pilot holes in the outer collar of the cap into the outer flue of the pipe (see Figure 8.15). TERMINATION CAP J.
K. Install Horizontal Termination Cap WARNING! Risk of Fire! The telescoping flue section of the termination cap MUST be used when connecting vent. • 1-1/2 (38 mm) minimum overlap of flue telescoping section is required. Failure to maintain overlap may cause overheating and fire. • Vent termination must not be recessed in the wall. Siding may be brought to the edge of the cap base. • Flash and seal as appropriate for siding material at outside edges of cap.
9 Gas Information A. Fuel Conversions C. Gas Connection Before making gas connections ensure that appliance being installed is compatible with the available gas type. Any natural or propane gas conversions necessary to meet the appliance and locality needs must be made by a qualified technician using Hearth & Home Technologies specified and approved parts. B. Gas Pressures Proper input pressures are required for optimum appliance performance.
• Ensure that gas line does not come in contact with outer wrap of appliance. Follow local codes. • Incoming gas line should be piped into the valve compartment and connected to the 1/2 inch connection on the manual shutoff valve. WARNING Fire or Explosion Hazard • • • • Gas buildup during line purge may ignite. Purge should be performed by qualified technician. Ensure adequate ventilation. Ensure there are no ignition sources such as sparks or open flames. HIGH ALTITUDE INSTALLATIONS U.L.
10 Electrical Information A. Recommendation for Wire C. IntelliFire Ignition System Wiring This appliance requires 110-120 VAC be wired to the junction box either for proper operation of the appliance. This appliance requires a 110 VAC supply to the appliance junction box for operation. A wiring diagram is shown in Figure 10.1.
PLUG-IN 3V TRANSFORMER IGNITION MODULE 3 VAC ON/OFF WALL SWITCH INTERMITTENT PILOT IGNITOR IGNITION MODULE (3V) LOW VOLTAGE SEE NOTE 1 VALVE ORG GROUND REMOTE CONTROL BLACK WIRE CAN BE PLUGGED INTO ANY OF #1 - #5 LOCATIONS ON THE HOT SIDE WHT GROUND TO FIREPLACE CHASSIS* HOT ORG BLK GRN BRN RED BRN NEUTRAL WHITE WIRE CAN BE PLUGGED INTO ANY OF#1 - #5 LOCATIONS ON THE NEUTRAL SIDE THERMOSTAT WIRE ASSEMBLY VALVE TRANSFORMER 3 VAC REMOTE JUMPER WIRE PLUG-IN Figure 10.
11 Finishing A. Facing Material WARNING WARNING Fire Risk. Do NOT obstruct air inlet or outlet grilles. Do NOT modify grilles. • Modifying or covering grilles could cause temperature rise and fire hazard. Finishing materials must not interfere with: • Air flow through grilles or louvers. • Operation of louvers or doors. • Access for service. Finish all edges and fronts to clearances and specifications listed in manual. • Black metal appliance front may be covered with noncombustible material only.
C. Installation of Non-Combustible Facing Materials Gypsum wallboard (drywall) joints adjacent to the fireplace opening require special attention to minimize potential development of cracking. Hearth and Home Technologies recommends the following steps to minimize potential cracks in the finished drywall around the fireplace opening: • When installing gypsum wallboard around the fireplace, install the hole for the fireplace opening in a single wallboard sheet, if possible.
12 Appliance Setup A. Remove Shipping Materials Remove shipping materials from inside or underneath the firebox. B. Clean the Appliance Clean/vacuum any sawdust that may have accumulated inside the firebox or underneath in the control cavity. C. Accessories Install approved accessories per instructions included with accessories. See Service Parts List for appropriate accessories. Refer to Section 16. WARNING Shock or fire risk. Use ONLY optional accessories approved for this appliance.
D. Positioning Stones For proper performance and safety, it is critical that the Black Onyx stones are set up in accordance with these instructions. Stone Placement: Soho24B WARNING! Choking Hazard! Keep stones out of reach of children. BURNER AREA Figure 12.3. Figure 12.1. As you are positioning the stones, make sure that no stones are in the cross-hatched area shown between the two arrows above. This is to ensure proper lighting and avoid interference with the pilot flame. Step 2.
NO STONES IN THIS AREA Figure 12.9. Figure 12.6. Step 5. Carefully place a layer of stones over the pilot shield to disguise it. Step 8. This is a view of the front area of the pilot shield. This area must be free of stones for safe operation. Figure 12.7. Step 6. Spread the stones out evenly. Double check that there is only one layer of stones on the burner area and that the cross-hatched area in Figure 1 is still free of stones. Figure 12.8. Step 7.
E. Glass Assembly F. Air Shutter Setting WARNING Burner NG LP 1/16 in. Full Open Handle glass doors with care. • Inspect the gasket to ensure it is undamaged. • Inspect the glass for cracks, chips or scratches. G. Reflective Panel The back and sides of the SOHO are covered with a reflective panel. This panel will bronze with burning, but it will retain its reflectivity. • Do NOT strike, slam or scratch glass. • Do NOT operate appliance with glass door removed, cracked, broken or scratched.
13 Operating Instructions A. Before Lighting Appliance WARNING CAUTION If installing IntelliFire ignition battery backup: • Do not install batteries if the backup mode may not be used for extended time. • Batteries may leak. • Install batteries only when needed for power outage. Before operating this appliance have a qualified technician: • Remove all shipping materials from inside and/or underneath the firebox. • Review proper placement of logs, rockwool, lava rock, and vermiculite.
B. Lighting Instructions (IPI) The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery life, remove them when using the transformer. FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance is equipped with an intermittent pilot ignition (IPI) device which automatically lights the burner.
C. After Appliance is Lit CAUTION Initial Break-in Procedure When you light the appliance, you may notice that it produces heat which does have an associated odor or smell. If you feel this odor is excessive it may require the initial three to four hour continuous burn on high followed by a second burn up to 12 hours to fully drive off any odor from paint and lubricants used in the manufacturing process. Condensation of the glass is normal.
14 Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. A. IntelliFire Ignition System Sympton 1. The ignitor/module makes noise, but no spark. 2.
IntelliFire Ignition System - (continued) Symptom 3. Continued 4. Pilot sparks, but Pilot will not light. 42 Possible Cause Corrective Action d. Damaged pilot assembly or dirty sensor rod. Verify that ceramic insulator around the sensor rod is not cracked, damaged, or loose. Verify connection from sensor rod to white sensor wire. Polish sensor rod with fine steel wool to remove any contaminants that may have accumulated on sensor rod. Verify continuity with a multimeter with ohms set at lowest range.
15 Maintaining and Servicing Appliance A. Maintenance Tasks Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualified service technician should perform an appliance checkup at the beginning of each heating season. CAUTION WARNING Risk of injury or property damage. Before servicing: • Turn off gas. • Turn off electricity to appliance. • Disable remote control, if one is present. • Ensure appliance is completely cooled.
Inspect Doors, Surrounds and Fronts Maintenance Tasks 1. Assess condition of screen and replace as necessary. Recommend addition of screen if one is not present. 2. Inspect for scratches, dents or other damage and repair as necessary. 3. Verify no obstructions to airflow through the louvers. 4. Verify maintenance of proper clearance to combustible household objects. Gasket Seal, Glass Assembly and Glass 1. Inspect gasket seal and its condition. 2.
16 Reference Materials A. Appliance Dimension Diagram Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3.
B. Vent Components Diagrams SL Series Components 13-7/8 in. (352 mm) 9-1/2 in. (241 mm) 14 in. (356 mm) DRC-RADIUS Cap Shield 11-5/8 in. (295 mm) 12-1/8 in. (308 mm) 7-1/8 in. (181 mm) 5-3/4 in. (146 mm) COOL-ADD Cap Shield Figure 16.1 SLP Series Vent Components 46 Heat & Glo • Soho24B • 2137-900 Rev.
B. Vent Components Diagrams (continued) 6-1/2 in. 165 mm 6-1/2 in. 165 mm 8-3/4 in. 222 mm 6-1/2 in. 165 mm 9-1/4 in. 235 mm 6 in. 152 mm 6-5/8 in. 168 mm SLP45 45° Elbow 6-5/8 in. 168 mm 9-7/8 in. 251 mm SLP90 90° Elbow Effective Height/Length Effective Height/ Length SLP PIPE Pipe inches mm SLP4 4 102 SLP6 6 152 SLP12 12 305 SLP24 24 610 SLP36 36 914 SLP48 48 1219 SLP6A 2-6 51 - 152 SLP12A 2 - 12 51 - 305 10-7/8 in. 276 mm 8-7/8 in. 225 mm 1-1/2 in.
B. Vent Components Diagrams (continued) Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be used on a wall 4 in. to 7-1/4 in. (102 mm to 184 mm) thick. If wall thickness is less than 4 in. (102 mm) the existing heat shields must be field trimmed. If wall thickness is greater than 7-1/4 in. (184 mm) a DVP-HSM-B will be required. 8 in. (203 mm) Heat Shield 15-1/8 in. (384 mm) Term Cap Max Effective Length 12 in. (305 mm) 3-15/16 in.
B. Vent Components Diagrams (continued) 13 in. 330 mm 14 in. 356 mm 1-5/16 in. 34 mm 13 in. 330 mm 10-9/16 in. 269 mm SLP-DCF-BK Ceiling Firestop Black SLP-CCS-BK Cathedral Ceiling Support Box-Black 12 in. 305 mm 14-1/16 in. 357 mm 12-1/2 in. 318 mm 14 in. 356 mm 7-1/2 in. 192 mm 10-3/4 in. 273 mm SLP-TVHW Vertical Termination Cap SLP-FLEX-TRAP Horizontal Termination Kit 10-11/16 in. 271mm 28-1/2 in. 724 mm 1 in. (25 mm) 7-1/4 in. (184 mm) 14 in. (356 mm) 3/8 in. (10 mm) 1 in.
SOHO24B C. Service Parts Beginning Manufacturing Date: Aug. 2007 Ending Manufacturing Date: ______ 24 x 24 Direct Vent Fireplace 1 2 4 3 5 6 7 8 9 13 10 12 11 IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
SOHO24B Service Parts Beginning Manufacturing Date: Aug. 2007 Ending Manufacturing Date: ______ #11 IPI Valve Assembly 11.1 11.2 11.3 11.4 11.5 11.16 11.6 11.15 11.7 11.8 11.10 11.9 11.14 11.12 1113 11.11 IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
SOHO24B Service Parts IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
D. Limited Lifetime Warranty Hearth & Home Technologies Inc. LIMITED LIFETIME WARRANTY Hearth & Home Technologies Inc., on behalf of its hearth brands (”HHT”), extends the following warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are purchased from an HHT authorized dealer.
D.
E. Contact Information Heat & Glo, a brand of Hearth & Home Technologies Inc. 7571 215th Street West, Lakeville, MN 55044 www.heatnglo.com Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer, please visit www.heatnglo.com.