Owner’s Manual Installation and Operation Model: Crescent II CAUTION DO NOT DISCARD THIS MANUAL • Important operating and maintenance instructions included. • Read, understand and follow these instructions for safe installation and operation. • Leave this manual with party responsible for use and operation. WARNING WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury, or death.
Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference. Congratulations Congratulations on selecting a Heat & Glo gas appliance —an elegant and clean alternative to wood burning appliances. The Heat & Glo gas appliance you have selected is designed to provide the utmost in safety, reliability, and efficiency. This Owner’s Manual should be retained for future reference.
Table of Contents 1 Listing and Code Approvals A. B. C. D. E. F. G. H. 9 Gas Information Appliance Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . Glass Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BTU Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . High Altitude Installations . . . . . . . . . . . . . . . . . . . . . . . . . . Non-Combustible Materials Specification. . . . . . . . . . . . . .
1 Listing and Code Approvals A. Appliance Certification D. High Altitude Installations MODEL: Crescent II LABORATORY: Underwriters Laboratories, Inc. (UL) TYPE: Direct Vent Gas Appliance Heater STANDARD: ANSI Z21.88-2002 • CSA2.33-M02 • UL307B This product is listed to ANSI standards for “Vented Gas Appliance Heaters” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and Recreational Vehicles”, and “Gas Fired Appliances for Use at High Altitudes”.
Note: The following requirements reference various Massachusetts and national codes not contained in this document. H.
2 Getting Started A. Design and Installation Considerations Heat & Glo direct vent gas appliances are designed to operate with all combustion air siphoned from outside of the building and all exhaust gases expelled to the outside. No additional outside air source is required. C. Inspect Appliance and Components WARNING Inspect appliance and components for damage. Damaged parts may impair safe operation. • Do NOT install damaged components. CAUTION • Do NOT install incomplete components.
D. Inspect Firebox Surface cracking or crazing of firebrick material is normal and expected. The following types of cracks are acceptable and do not require replacement of the unit or the firebox: • Cracks that do not propagate entirely thru the material. • Light fracture lines or “spider-webbing” on the surface of the material. • Cracks that are less than 1/32 in. wide and less than 3 in. long. • If cosmetically unacceptable, such cracks may be repaired with the SRV-PACK service kit.
3 Framing and Clearances WARNING Note: • Illustrations reflect typical installations and are FOR DESIGN PURPOSES ONLY. • Illustrations/diagrams are not drawn to scale. • Actual installation may vary due to individual design preference. Fire Risk Provide adequate clearance: • Around air openings • To combustibles • For service access Locate appliance away from traffic areas. A.
B. Constructing the Appliance Chase A chase is a vertical boxlike structure built to enclose the gas appliance and/or its vent system. Vertical vents that run on the outside of a building may be, but are not required to be, installed inside a chase. insulation. If the appliance is being installed on a cement slab, a layer of plywood may be placed underneath to prevent conducting cold up into the room. C. Clearances Construction of the chase may vary with the type of building.
D. Mantel Projections Note: All measurements in inches. CEILING COMBUSTIBLE SHEATHING AIR SPACE HEADER BOARD 12 11 10 9 16-1/4 IN. 27 IN. 8 7 6 5 13-3/4 IN. 4 6-5/16 IN. 3 2 7-3/4 IN. 1 2-3/4 IN. FROM BOTTOM OF HOOD (VISIBLE WITH DOOR REMOVED) 1 in. Figure 3.3 Clearances to mantels or other combustibles above appliance Top View ½ Inch MANTEL LEG Figure 3.4 Clearances to Mantel Legs or Wall Projections (Acceptable on both sides of opening.) 10 Heat & Glo • Crescent II • 2083-902 Rev.
4 Termination Locations A. Vent Termination Minimum Clearances HORIZONTAL OVERHANG 2 FT. MIN. WARNING Fire Risk. Explosion Risk. Inspect external vent cap regularly. • Ensure no debris blocks cap. • Combustible materials blocking cap may ignite. • Restricted air flow affects burner operation. WARNING Fire Risk. Explosion Risk. Maintain vent clearance to combustibles as specified. • Do not pack air space with insulation or other materials.
M N P R Q (See Note 2) V T V S Electrical Service S V D* V V = VENT TERMINAL A B D* X = AIR SUPPLY INLET = 12 inches.................clearances above grade, veranda, (See Note 1) porch, deck or balcony = 12 inches.................clearances to window or door that may be opened, or to permanently closed window. (Glass) = 18 inches.................vertical clearance to unventilated soffit or to ventilated soffit located above the terminal *30 inches................
5 Vent Information and Diagrams A. Vent Table Key The abbreviations listed in this vent table key are used in the vent diagrams. Description First section (closest to appliance) of vertical length V2 Second section of vertical length H1 First section (closest to appliance) of horizontal length H2 Second section of horizontal length Vertical 12 in . V1 8-1/2 in. Symbol 8-1/2 in. WARNING Horizontal Fire Hazard. Explosion Risk. Asphyxiation Risk.
D. Vent Diagrams WARNING Fire Risk. Explosion Risk. Do NOT pack insulation or other combustibles between ceiling firestops. • ALWAYS maintain specified clearances around venting and firestop systems. • Install wall shield and ceiling firestops as specified. Failure to keep insulation or other material away from vent pipe may cause fire. 1.
1. Top Vent - Horizontal Termination - (continued) V1 Min. Three Elbows H1 Max. Elbow only V2 Min. H2 Max. 2 ft 610 mm * = V2 1-1/2 ft 457 mm 2 ft 610 mm * = V2 1-1/2 ft 457 mm 3 ft 914 mm * = V2 2-1/2 ft 762 mm 5 ft 1.5 m * = V2 3-1/2 ft 1.06 m 7 ft 2.1 m * = V2 4-1/2 ft 1.4 m 15 ft 4.6 m * = V2 *When using V2 , H2 Max = V2. If V2 = 0, then H2 Max = 1-1/2 ft (38 mm) (H1 + H2 ) cannot exceed 15 ft (381 mm) when using appropriate V2. H2 V2 H1 V1 Figure 5.
2. Top Vent - Vertical Termination V1 = 45 ft. Max. (13.7 m) No Elbow RESTRICTOR PLATE V1 Note: For vertical venting of 8 feet or higher, the restrictor plate should be used. The restrictor is shipped in bottom of fireplace (secured on right side with a tie strap). Insert the restrictor plate in center of flue. Once installed in center of flue turn the restrictor plate so it sits on top of firebox. Figure 5.
6 Vent Clearances and Framing A. Pipe Clearances to Combustibles B. Wall Penetration Framing Combustible Wall Penetration WARNING Fire Risk. Explosion Risk. Maintain vent clearance to combustibles as specified. • Do not pack air space with insulation or other materials. Failure to keep insulation or other materials away from vent pipe may cause fire. Note: Slope not required. 3 in. TOP CLEARANCE Frame a hole in a combustible wall for an interior wall shield firestop, (Figure 6.
C. Vertical Penetration Framing WARNING Fire Hazard Keep loose materials or blown insulation from touching the vent pipe. • National building codes recommend using attic shield to keep loose materials/ blown insulation from contacting vent. • Hearth & Home Technologies requires the use of an attic shield. ATTIC ABOVE 10 IN. (254 MM) Installing the Ceiling Firestop • Frame an opening 10 inches by 10 inches whenever the vent system penetrates a ceiling/floor (see Figure 6.3).
7 Appliance Preparation A. Securing and Leveling the Appliance WARNING Fire Risk. • Prevent contact with sagging, loose insulation. • Do NOT install against combustible materials such as exposed insulation, plastic and insulation backer. FRONT VIEW NAILING TAB CAUTION BACK VIEW REMOVE SCREWS (2) REFASTEN NAILING TAB Sharp Edges • Wear protective gloves and safety glasses during installation. SCREWS (2) The diagram shows how to properly position, level, and secure the appliance (see Figure 7.1).
8 Installing Vent Pipe A. Assembly of Vent Sections WARNING Do not mix pipe, fittings or joining methods from different manufacturers. WARNING Fire Risk Exhaust Fumes Risk Impaired Performance of Appliance • Overlap pipe slip sections at least 1-1/2 inches. • Use pilot holes for screws. • Screws must not exceed one inch long. • Pipe may separate if not properly joined. Figure 8.
Assembling Minimum Installations (MI) Sections MI sections are non-unitized so that they can be cut to a certain length. Cut these sections to length from the nonexpanded end (see Figure 8.5). Cut from this end (outer) They can then be attached by first connecting the expanded end of the MI inner flue with the inner pipe from the adjacent pipe section and securing with three screws. The expanded portion of the MI inner flue must overlap completely with the unexpanded end of the adjacent pipe section.
Securing the Vent Sections Vertical Sections Vertical sections of pipe must be supported every 8 feet after the 25 foot maximum unsupported rise. The vent support or plumber’s strap (spaced 120° apart) may be used to do this (see Figure 8.8). Horizontal Sections Horizontal sections of vent must be supported every 5 feet with a vent support or plumber’s strap. Figure 8.8 Securing Vertical Pipe Sections Figure 8.9 Securing Horizontal Pipe Sections B.
C. Installing Heat Shield and Horizontal Termination Cap Installing the Horizontal Termination Cap WARNING Vent termination must not be recessed in the wall. Siding may be brought to the edge of the cap base. Fire Hazard Impaired performance of appliance • Telescoping flue section of termination cap MUST be used when connecting pipe section to termination cap. • Maintain a 1-1/2 inch minimum overlap on telescoping flue section of termination cap.
Caulk the gap between the roof flashing and the outside diameter of the pipe. Also caulk the perimeter of flashing that contacts roof surface as shown in Figure 8.15. D. Installing Roof Flashing and Vertical Termination Cap To install roof flashing see Figure 8.13. For installation of vertical termination cap see minimum vent heights for various pitched roofs (see Figure 8.13). HORIZONTAL OVERHANG 2 FT. MIN. 20 INCHES MIN.
Assembling and Installing Storm Collar CAUTION Sharp Edges • Wear protective gloves and safety glasses during installation. Connect both halves of the storm collar with two screws (see Figure 8.16). Wrap the storm collar around the exposed pipe section and align brackets. Insert a bolt (provided) through the brackets and tighten nut to complete storm collar assembly (see Figure 8.17). Slide the assembled storm collar down the pipe section until it rests on the roof flashing. Figure 8.
9 Gas Information A. Fuel Conversions C. Gas Connection Before making gas connections ensure that appliance being installed is compatible with the available gas type. Any natural or propane gas conversions necessary to meet the appliance and locality needs must be made by a qualified technician using Hearth & Home Technologies specified and approved parts. Note: Have the gas supply line installed in accordance with local building codes, if any. If not, follow ANSI 223.1.
• Ensure that gas line does not come in contact with outer wrap of appliance. Follow local codes. • Incoming gas line should be piped into the valve compartment and connected to the 1/2 inch connection on the manual shutoff valve. WARNING Fire or Explosion Hazard • • • • Gas buildup during line purge may ignite. Purge should be performed by qualified technician. Ensure adequate ventilation. Ensure there are no ignition sources such as sparks or open flames. HIGH ALTITUDE INSTALLATIONS U.L.
10 Electrical Information A. Recommendation for Wire This appliance requires 110-120 VAC be wired to the junction box for proper operation of the appliance (Intellifire ignition). NOTE: This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with National Electric Code ANSI/NFPA 70-latest edition or the Canadian Electric Code, CSA C221.1.
T9 T5 LINE NEU T6 EMBER SOLENOID CANADA MADE IN J-BOX BLACK WHITE IGNITION MODULE 3 VAC WHT INTERMITTENT PILOT IGNITOR 29 Heat & Glo • Crescent II • 2083-902 Rev.
BLACK WIRE CAN BE PLUGGED INTO ANY OF #1 - #5 LOCATIONS ON THE HOT SIDE 3 C2 T2 K2 T1 C1 T10 R4 BLACK WHITE TRANFORMER 3 VAC PLUG IN J-BOX IGNITION MODULE 3 VAC BROWN BROWN WHT ORG GROUND TO FIREPLACE CHASSIS INTERMITTENT PILOT IGNITOR VALVE LIGHT SOCKETS GRN WHITE WIRE CAN BE PLUGGED INTO ANY #1 - #5 LOCATIONS ON THE NEUTRAL SIDE GREEN RED YELLOW SOLENOID (NG ONLY) ORG J-BOX SWITCH BACK OF SWITCH HI/LOW T9 2 K3 T5 EMBER CANADA MADE IN SOLENOID T6 LINE NEU 2 BLACK
D. Junction Box Installation It is recommended to wire the unit from outside the appliance. • Remove the junction box assembly located on the outer shell - right side (see Figure 10.3). • Cut the zip ties holding the adaptor on the junction box. JUNCTION BOX • Remove the junction box from the cover plate. • Loosen two screws on the Romex connector, feed the necessary wire through the connector and tighten the screws.
11 Finishing A. Mantel Projections Figure 11.1 shows the minimum vertical and corresponding maximum horizontal dimensions of appliance mantels or other combustible projections above the top front edge of the appliance. Note: All measurements in inches. CEILING Adjust fireplace position if facing material is other than 1/2 inch thick.
Inside Fit Surround The inside fi t surround design is used with fi nishing materials greater than 3/4 inch for non-combustible finishing. The surround is designed to set back on finishing materials (see Figure 11.5). Figure 11.5 Inside Fit Surround To cut the arch use the dimensions shown in Figure 11.6. 30-13/16 IN. 23-5/8 IN. Figure 11.6 Inside Facing Dimensions Heat & Glo • Crescent II • 2083-902 Rev.
12 Appliance Setup A. Remove Shipping Materials B. Clean the Appliance Remove shipping materials from inside and underneath the firebox. A shipping bracket on the bottom front face must be removed. Remove the screws and shipping bracket and discard (see Figure 12.1). Clean/vacuum any sawdust that may have accumulated inside the firebox or underneath in the control cavity. C. Accessories Install approved accessories per instructions included with accessories.
D. Positioning the Logs Log Set Assembly: LOGS-Crescent II CAUTION: Logs are fragile. Figure 12.1 RUBBER BANDS REMOVE PACKING Figure 12.2 Figure 12.3 Logs not shown in picture STEP 1: Remove the rubber band from the log set and the packing around the log. Check to see if the back lighting / ember bed bulb works. See Replacing Light Bulb (Section 12.F) in manual if bulb needs to be replaced. STEP 2: LOG REPLACEMENT ONLY: Remove old log set from fireplace by removing one screw from the pilot.
LAVA ROCK Figure 12.8 Figure 12.7 STEP 5: Place lava rock around the outer parts of firebox as shown. STEP 6: Turn on ember light/ember bed. Use high temperature black paint and lightly fog the clear rock. Note: Do not overspray the clear rock. Overspray will prevent light from shining through. Figure 12.9 STEP 7: (SRV2083-185) Final placement appearance. 36 Heat & Glo • Crescent II • 2083-902 Rev.
E. Glass Assembly CAUTION WARNING Handle glass doors with care. • Inspect the gasket to ensure it is undamaged. • Inspect the glass for cracks, chips or scratches. • Do NOT strike, slam or scratch glass. Avoid damaging light bulb or glass. • Use cotton gloves or rag to handle bulb. (Oil film on bulb, including skins oils, will cause premature failure of bulb.) • Pull out the tray that houses the light bulb (see Figure 12.11).
13 Operating Instructions A. Before Lighting Appliance WARNING Before operating this appliance have a qualified technician: • Remove all shipping materials from inside and/or underneath the firebox. • Review proper placement of logs, rockwool, lava rock, and vermiculite. • Check the wiring. • Check the air shutter adjustment. • Ensure that there are no gas leaks. • Ensure that the glass is sealed and in the proper position.
B. Lighting Appliance IPI Ignition FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. A. This appliance is equipped with an intermittent pilot ignition (IPI) device which automatically lights the burner. DO NOT try to light the burner by hand. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. B.
C. After Appliance is Lit CAUTION Initial Break-in Procedure When you light the appliance, you may notice that it produces heat which does have an associated odor or smell. If you feel this odor is excessive it may require the initial three to four hour continuous burn on high followed by a second burn up to 12 hours to fully drive off any odor from paint and lubricants used in the manufacturing process. Condensation of the glass is normal.
14 Troubleshooting With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. A. Intellifire Ignition System Sympton 1. The ignitor/module makes noise, but no spark. 2.
Intellifire Ignition System - (continued) Symptom 3. (Continued) Pilot lights but continues to spark, and main burner will not ignite. (If the pilot continues to spark after the pilot flame has been lit, flame rectification has not occurred.) 4. Pilot sparks, but Pilot will not light. 42 Possible Cause Corrective Action c. Module is not grounded. Verify that module is securely grounded to metal chassis of appliance. Verify that wire harness is firmly connected to module. d.
15 Maintaining and Servicing Appliance A. Maintenance Tasks Although the frequency of appliance servicing and maintenance will depend on use and the type of installation, a qualified service technician should perform an appliance checkup at the beginning of each heating season. CAUTION WARNING Risk of injury or property damage. Before servicing: • Turn off gas. • Turn off electricity to appliance. • Disable remote control, if one is present. • Ensure appliance is completely cooled.
Inspect Doors, Surrounds and Fronts Maintenance Tasks 1. Assess condition of screen and replace as necessary. Recommend addition of screen if one is not present. 2. Inspect for scratches, dents or other damage and repair as necessary. 3. Verify no obstructions to airflow through the louvers. 4. Verify maintenance of proper clearance to combustible household objects. Gasket Seal, Glass Assembly and Glass 1. Inspect gasket seal and its condition. 2.
16 Reference Materials A. Appliance Dimension Diagram Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 3.
B. Vent Components Diagrams Pipe Effective Height/Length DVP Pipe (see chart) 10-1/2 in. Effective Length Inches Millimeters DVP4 4 102 DVP6 6 152 DVP12 12 305 DVP24 24 610 DVP36 36 914 DVP48 48 1219 DVP6A 3 to 6 76 to 152 DVP12A 3 to 12 76 to 305 DVP12MI 3 to 12 76 to 305 DVP24MI 3 to 24 76 to 610 11-3/8 in. 45 ° 7-3/8 in. 4-7/8 in. 1-1/4 in. 9-1/4 in. 10-7/8 in. 1/2 in. TYP 13-1/4 in. ° DVP45 (45 Elbow) DVP90, DVP90ST (90° Elbow) 12 in. 10 in. 1 in. 1 in.
B. Vent Components Diagrams (continued) Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be used on a wall 4 in. to 7-1/4 in. (102 mm to 184 mm) thick. If wall thickness is less than 4 in. (102 mm) the existing heat shields must be field trimmed. If wall thickness is greater than 7-1/4 in. (184 mm) a DVP-HSM-B will be required. 8 in. (203 mm) Heat Shield 15-1/8 in. (384 mm) Term Cap Max Effective Length 12 in.
B. Vent Components Diagrams (continued) 31 in. 13-1/4 in. 24-5/8 in. 27-1/2 in. 24-5/8 in. 13-1/4 in. RF6M Roof Flashing Multi-pak RF12M Roof Flashing Multi-pak 5 in. 13-3/4 in. 7-1/4 in. 12-1/2 in. 13-3/4 in. 5-1/4 in. DVP-TVHW Vertical Termination Cap (High wind) BEK Trap Cap Brick Extension Not for use on this model. 3-7/8 in. 10-1/2 in. DVP-TV Vertical Termination Cap DVP Components 13-7/8 in. 9-1/2 in. 11-5/8 in. 12-1/8 in. 14 in. 7-1/8 in. DRC-RADIUS Cap Shield 5-3/4 in.
B. Vent Components Diagrams (continued) 8-1/8 in. (206 mm) 13 in. (330 mm) 15 in. (381 mm) DVP-HRC, DVP-HRC-SS For use with: ND4236, ND3933, ND3630, Aztec, Bravo, Crescent II, Soulstice Effective Length 5-3/4 to 8-3/8 in. 146 to 213 mm 5-1/2 in. 140 mm 87° 8-3/8 in. 213 mm 3° 10-1/2 in. 267 mm 10-7/8 in. 276 mm DVP-HRC-ZC, DVP-HRC-ZC-SS For use with: ND4236, ND3933, ND3630, Aztec, Bravo, Crescent II, Soulstice Figure 16.5 DVP vent components Heat & Glo • Crescent II • 2083-902 Rev.
CRESCENT II C. Service Parts Beginning Manufacturing Date: April 2006 Ending Manufacturing Date: ______ Service Parts Diagram 2 3 17 18 4 5 6 16 13 14 15 12 11 7 10 8 Log Set Assembly 9 1 Part number list on following page. 50 Heat & Glo • Crescent II • 2083-902 Rev.
C. Service Parts List CRESCENT II IMPORTANT THIS IS DATED INFORMATION: When Requesting service or replacement parts for your appliance please provide model number and serial number. All parts listed in this manual may be ordered from an authorized dealer.
Î D. Limited Lifetime Warranty 52 Heat & Glo • Crescent II • 2083-902 Rev.
Î D. Limited Lifetime Warranty (continued) Heat & Glo • Crescent II • 2083-902 Rev.
E. Contact Information Î Heat & Glo, a brand of Hearth & Home Technologies Inc. 7571 215th Street West, Lakeville, MN 55044 www.heatnglo.com Please contact your Heat & Glo dealer with any questions or concerns. For the location of your nearest Heat & Glo dealer, please visit www.heatnglo.com.