Warranty

For all warranty issues please email [e-mail]
(mailto:[e-mail]?subject=Warranty%20information). Include your name,
address, phone number, parts needed, and a copy of your receipt. We will contact you by the
next business day.
LIMITED WARRANTY - Download The Full Form Here. (http://www.azpatioheaters.com/AZ-PATIO-
HEATER-LIMITED-WARRANTY.pdf)
AZ Patio Heater, LLC (“Vendor”) warrants to the original retail purchaser of this heater to no other
person, that if this heater is assembled and operated in accordance with the printed instructions
accompanying it, then for a period of one year from the date of purchase, all parts in such heater shall
be free from defects in material and workmanship. Vendor may require reasonable proof of your date of
purchase from an authorized retailer or distributor. Therefore, you should retain your sales slip or
invoice. This limited Warranty shall be limited to the repair or replacement of parts, which prove
defective under normal use and service and which the vendor shall determine in its reasonable
discretion upon examination to be defective. Before returning any parts, you should contact Vendors
customer service department using the contact information listed below. If Vendor confirms, after
examination a defect covered by this limited warranty in any returned part, and if Vendor approves the
claim, Vendor will replace such defective part with out charge. If you return defective parts,
Transportation charges must be prepaid by you. Vendor will return replacement parts to the original
retail purchaser, Freight or postage prepaid.
The limited Warranty does not cover any failures or operating difficulties due to accident, abuse,
misuse, alteration, misapplication, improper installation or improper maintenance or service by you or
third party, failure to perform normal and routine maintenance on the heater, shipping, damage, normal
adjustment to the burner, damage or repairs related to insects, birds, or animals of any kind, and
damage due to weather conditions as set out in this owner’s manual. In addition, the Limited Warranty
does not cover damage to the finish such as scratches, dents, discoloration, rust or weather damage,
after purchase.
The limited Warranty is in lieu of all other express warranties. Vendor disclaims all warranties for
products that are purchased from sellers other than authorized retailers or distributors. AFTER THE
PERIOD OF THE 1 YEAR EXPRESS WARRANTY, VENDOR DISCLAIMS ANY ABD IMPLIED
WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FURTHER, VENDOR SHALL
HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARYY FOR ANY
SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTAL DAMAGES. Vendor assumes
no responsibility for any defects caused by third parties. This limited warranty gives the purchaser
specific legal rights; a purchaser may have other rights depending upon where he or she lives. Some
jurisdictions do not allow the exclusion or limitation of special, incidental or consequential damages, or
limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to you.
Page 2 of 3
5
/
10
/
2018http://azpatioheaters.com/Limite
d
-Warranty.html?printable=Y