Operation Manual

15. Troubleshooting

15.1 I cannot connect to the Internet using Manual Setup.

Answer: Ensure you have used Menu  Save when exiting the advanced

settings page.

15.2 I can see my access point name, but I cannot connect to the Internet.

Answer: If your access point (AP) supports multiple access points at a time,

you may have to connect the device using WPA encryption and not WEP.

Please refer to your AP device manual for setup details.

15.3 My Micro-SD card is not being detected and/or shows damaged SD card.

Answer: Please re-insert the Micro-SD card and try again. If this does not

work, please restart the device again with Micro-SD card inserted. Please

ensure that you have removed the Micro-SD card using the correct

procedure as described in Using Micro-SD card.

15.4 My system freezes when installing / removing applications.

Answer: This may be caused by a memory handling error. Use Force Close

icon in application manager before removing the software. If the system

continues to freeze, please restart your device for a complete clearing of all

running processes.

15.5 My device freezes while powering-on.