User guide

7.1.2.4 3D Client is Active

You will not be able to start AMD CrossFire if a 3D application, game, or video playback,

such as a DVD movie, is running.

Close all open 3D applications, games, and movie player applications, and then enable

AMD CrossFire.

7.1.2.5 AMD CrossFire™ is Currently Unavailable

This error has occurred because AMD CrossFire did not correctly detect your

graphics hardware or there is a problem with the software.

•

Check that the graphics cards are installed correctly.

•

Check that the interconnect cable, if applicable, is installed correctly.

•

Close all running 3D applications.

•

Check that the AMD CrossFire mode is set to Software in the Control Center

application. (The AMD Radeon™ HD 7850/7870 can only use AMD CrossFire

technology in software mode.)

•

Reinstall the Control Center software application and drivers.

7.1.2.6 Screen Rotation is Unavailable or Does Not Work

Screen rotation is not an available feature on AMD CrossFire systems.

7.1.2.7 Video Displays Flicker During System Startup

This is normal during AMD CrossFire startup.

7.1.2.8 AMD CrossFire™ Disabled after Swapping/Moving Cards

If you change the AMD CrossFire configuration by moving the graphics cards to

different slots on the motherboard, disable AMD CrossFire and restore factory default

settings in the Control Center software application first. Once the cards have been

swapped, enable AMD CrossFire. This ensures the new configuration is detected by

the computer.

7.1.3 HDTV/HDTV Adapter Troubleshooting

The following troubleshooting tips may help if you experience problems with HDTV.

More troubleshooting information can be found on the AMD Web site. Please visit

amd.com and select Customer Care.

7.1.3.1 The colors on the TV display are incorrect.

Ensure that the connections between the component video adapter and the HDTV are

correct.

7.1.3.2 There is no display on the TV.

The TV will not display anything until Windows starts; this may take several minutes.

Make sure the TV is set to YPbPr input.

Reference 23