Use and Care Manual
For technical support and assistance, call 844-894-6659
50
as “soft” water) is not recommended. It is highly corrosive to the components and can stain the acrylic surface. If the CH is too
high (commonly known as “hard”water), formation of scale on the spa and the components can result. CH can be decreased by using a
mixture of 75% “hard” water and 25% “soft” water; this will usually yield a reading of the correct range. If “soft” water is not available or
practical for you, a stain and scale inhibitor should be added to the water according to the label instructions.
If CH is too low, add a CH increaser. Once the CH is balanced, it normally remains stable. Adding small quantities of water should not
change the CH level. When the Calcium Hardness is within recommended range, proceed to the next step.
Step 3.) Balancing the pH
The pH level is the measure of the acidity and the alkalinity. It is imperative to have a slightly alkaline pH level between 7.2 and 7.6.
Problems become proportionately more severe the further outside this range the water gets. Values above 7 are alkaline; those below
7 are acidic Maintaining proper pH level is extremely important for optimizing the eectiveness of sanitizer, maintaining water comfort
for the users, and prevention of equipment deterioration. If the pH level in the water is too low, the sanitizer will dissipate rapidly, the
water may become irritating to users, and the spa equipment may corrode. If the pH is too low, it can be increased by adding sodium
hydrogen carbonate (pH/Alkalinity Up) to the spa water. If the pH level is too high, the sanitizer is less eective, scale may form on the
spa and the spa components, the water may become cloudy and pores in the lter cartridge will become clogged and obstructed. If
the pH is too high, it can be decreased by adding sodium bisulfate (pH/Alkalinity Down) to the spa water. Wait two hours after adding
sodium hydrogen carbonate or sodium bisulfate before testing the pH levels again. It is important to check the pH level on a weekly
basis. The pH will be aected by the bather load, the addition of new water, the addition of chemicals and the type of sanitizer used.
When the pH is within the recommended range, proceed to the nal step.
Step 4.) Maintaining the Sanitizer Levels
Sanitizer is extremely important. It kills algae, bacteria and viruses while preventing unwanted organisms from growing in the spa. At the
same time, if the sanitizer levels are too high it may cause irritation to the skin, lungs and eyes. Always maintain the sanitizer level in your
spa at the recommended levels specied for each type of sanitizer. You should check the your sanitizer and pH levels before each use
and at least twice each week even if the spa is not in use.
Maintaining Water Quality