Use and Care Manual

For technical support and assistance, call 844-894-6659

SPA TROUBLESHOOTING GUIDE

THE FIRST STEP IN THE TROUBLESHOOTING PROCESS IS TO CHECK THE TOPSIDE CONTROLS FOR DIAGNOSTIC MESSAGES.

If you do not see the solution to your problem , please call a technical support associate at 844-894-6659 for assistance.

When making repairs to your spa, you should alWays manually turn the gFCi “oFF” to eliminate risk oF shoCk.

Problem May be Caused By Might Be Solved By

LED Display is blank Power is o or fuse is blown Reset GFCI and Main Service. Replace blown fuses

Spa Will Not Power O Spa is heating Lower temperature settings

Spa is ltering Normal function of spa

Spa Leaking Loose unions Hand tighten unions

GFCI Tripping Improper wiring Get Electrician to check neutral wiring connections at GFCI

Pump(s) Not Working Air Lock Bleed the pump(s)

Pump Cycle has ended Press button to turn pump on

Slice Valves Closed Open Slice Valves

No Power Check pump connection in spa control box

Blockage in line Clear obstructions in lter assemblies

Pump(s) run hot Pump running dry Call technical support at 844-894-6659

Flow restricted Remove debris from lter basket and suction valves.

Pump Surges Water level too low Add water

Blockage or restriction Empty lter basket and clean suction drain covers